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Tony Pearson is a Master Inventor, Senior IT Architect and Event Content Manager for [IBM Systems for IBM Systems Technical University] events. With over 30 years with IBM Systems, Tony is frequent traveler, speaking to clients at events throughout the world.
Lloyd Dean is an IBM Senior Certified Executive IT Architect in Infrastructure Architecture. Lloyd has held numerous senior technical roles at IBM during his 19 plus years at IBM. Lloyd most recently has been leading efforts across the Communication/CSI Market as a senior Storage Solution Architect/CTS covering the Kansas City territory. In prior years Lloyd supported the industry accounts as a Storage Solution architect and prior to that as a Storage Software Solutions specialist during his time in the ATS organization.
Lloyd currently supports North America storage sales teams in his Storage Software Solution Architecture SME role in the Washington Systems Center team. His current focus is with IBM Cloud Private and he will be delivering and supporting sessions at Think2019, and Storage Technical University on the Value of IBM storage in this high value IBM solution a part of the IBM Cloud strategy. Lloyd maintains a Subject Matter Expert status across the IBM Spectrum Storage Software solutions. You can follow Lloyd on Twitter @ldean0558 and LinkedIn Lloyd Dean.
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This week I got a comment on my blog post [IBM Announces another SSD Disk offering!]. The exchange involved Solid State Disk storage inside the BladeCenter and System x server line. Sandeep offered his amazing performance results, but we have no way to get in contact with him. So, for those interested, I have posted on SlideShare.net a quick five-chart presentation on recent tests with various SSD offerings on the eX5 product line here:
The latest IBM Systems Journal has [fifteen articles about IBM Service Management], which includes the disciplines for managing storage resources as part of an overall IT data center.As with most journals, these articles are heavy academic efforts, not light summer reading.
However, since I have moved from marketing to consulting, I need to read these kinds of articles to keep up with the industry. I realize many people don't have time to read allof these, so over the next three days, I will give some quick highlights in hopefully more understandablelanguage. Here is what I got out of the first five articles:
An Overview of IBM Service Management
This 10-page article provides a good overview of what the other articles go into greater detail.The role of information has changed, from supporting back-office tasks like payroll andinventory, to enabling growth in the business itself, providing insight and competitive advantage. The challenges are summarized under "Four C's": Complexity, Change, Cost, and Compliance. The recommended approach is to engage with IBM,who has thousands of practitioners with years of experience in ITIL, eTOM, COBIT, CMMI and SOA.
Adding value to the IT organization with the Component Business Model
Many Service Level Agreements (SLAs) are loaded with technological jargon rather than concentratingon intended business results. CIOs must change this, and learn to run IT as a business witha service delivery focus.IBM Process Reference Model for IT (PRM-IT) is the foundationfor the Component Business Model for the Business of IT (CBMBoIT) that can assist with strategic decision making to transform IT into this new role.
An Integration model for organizing IT service management
There are so many ways to implement Information Technology Service Management (ITSM) that it is hard to tell if there are gaps or overlaps between products and offerings. A seamless solution requires common terminology and approaches. An integration model helps to bring all this together, focusedon being consistent with existing practice, with clarity of expression, and practical to implement.
IBM Service Management architecture
Today's systems management tools are fragmented by resource domain--servers are managed here, networksmanaged there, and storage is another story altogether. IBM Service Management intends to integratea portal-based User Interface, a process runtime layer, a configuration management database (CMDB), and all the various operational management products (OMPs) for each resource. For example, IBM TotalStorage ProductivityCenter is an OMP for IBM and non-IBM storage resources.
A configuration management database architecture in support of IBM Service Management
IBM Tivoli Change and Configuration Management Database (CCMDB) holds all the configuration data of IT resources in the data center, including individual "configuration items" (CIs), as well as tracks changes. The database is populated with data from different sources, includingautomatic discovery. Relationships between CIs provides a visual representation of application dependencies.The data model uses a clever combination of Unified Modeling Language (UML) with Java persistent objects.
From a technology-oriented to a service-oriented approach to IT management
Companies are challenged with shifting from a technology/resource-oriented to a service-oriented approach to IT management. This involves new processes, a new reportingstructure for the IT staff, new tools and technologies, and new data to be captured.A top-down approach is recommended for large organizations, but a bottom-up approachmight be easier to implement for small and medium sized businesses.
IT service management architecture and autonomic computing
IBM has been promoting the concept of Autonomic Computing since 2001. A self-managed resource can have an autonomic manager with sensor and effector. The sensor is used to monitor status, a knowledge basecan analyze and plan for appropriate modifications, and execute these through theeffector. The Autonomic Computing Reference Architecture (ACRA) aligns with the Information Technology Service Management (ITSM) model well, with the CMDB acting asthe knowledge base for the autonomic managers. See my earlier post[Self tuning guitars and storage].
Evolving standards for IT service management
Changes to the IT infrastructure must be closely managed to avoid disruptions.IT organizations recognize that standards-based solutions enable interoperability,with less risk, to connect internal and external applications. Standards can be formally developed by standards bodies like ISO, IETF, W3C, OASIS, and DMTF; or be de facto standards that become widely used by companies, which can then laterbe adopted by standards bodies. SML and SDD are emerging standards that are incompatible with the current set of Web Services-based protocols, like WSDM, but work isunderway to try to determine a unifying standard to support all of these under ITSM.
Prospects for simplifying ITSM-based management through self-managing resources
An ideal computing system would take over a great deal of its own management.Today's IT systems are brittle, difficult to understand, and dangerous to change.The savings from automating some tasks are dwarfed by the irreducible costs of humandecision making, agreements and approvals built in formal processes. A true self-managing, scalable IT system would consist of a number of nearly-identical boxes,with a web interface to define high-level policies and provide information on utilization and performance. As the system needs to expand, it can automatically place the order. When the new boxes arrive, they are placed and connectedinto the data center, and the system configures and provisions them appropriately.
IT Autopilot: A flexible IT service management and deliver platform for smalland medium business
Using an airplane analogy, the pilot performs manual steps to get the plane safelyoff the ground, then turns it over to the autopilot for normal operations. The ITAutopilot intends to do this for IT service management in small and medium business (SMB)that may not have a large dedicated IT staff, using an SOA approach that isloosely coupled, stateless, and adhering to Web Services standards. The IT Autopilotemploys workflow-based controls, the autonomic computing MAPE model, and customizedpolicies to address SMB requirements. It could be deployed as an appliance, similarto IBM System Storage Productivity Center.
I'm continuing my coverage of IBM Systems Journal's [fifteen articles about IBM Service Management].As storage hardware cost per GB declines 25 percent per year, the cost of labor has grown to nearly 70percent of the total IT budget. This brings new focus on how we do things, rather than what things siton the raised floor. Yesterday, my post summarized[the first five articles].Here is what I got out of the next five articles:
Integrated change and configuration management
IT Infrastructure Library (ITIL) best practice covers a variety of disciplines, including incident management,problem management, release management, service help desk, change management, and configuration management.IBM has combined the last two into a single database, and this paper provides insights gained fromimplementing these in practice. A special section talks about how service providers can support multipleclients that must be kept separate from each other.
The process of building a Process Manager: Architecture and design patterns
Business processes coordinate and sequence the work done by a collection of people.Most companies define their business process from scratch, and develop their own applicationsto support their implementation. Process Managers are "out of the box" applications that help customers integrateand automate more quickly than building from scratch. These Process Managers leverage and update informationabout configuration items (CIs) in the configuration management database (CMDB). One of the first developedby IBM was the IBM Tivoli Storage Process Manager.
Integration of domain-specific IT processes and tools in IBM Service Management
ITIL tells you what needs to get done, but it doesn't tell you exactly how to do it. Completing a simplechange request to the IT environment can have a drastic impact on service level agreements (SLAs), utilization of existing storage capacity, and business operations. Sometimes it is important to use multipleProcess Manager applications together. To accomplish this, it is important to launch and land in contextat the appropriate points for smooth transition.
Using a model-driven transformational approach and service-oriented architecture for service deliver management
Companies are considering outsourcing as a way to focus on core competencies. However, the trend is towardselective outsourcing, where the customer controls the IT solution architecture and retains their legacy tools.As a result, service providers inherit the business and IT processes from their clients. IBM Research has developed the model-driven business transformation (MDBT) method that choreographs workflow tools with humanactivities. A "balanced scorecard" allows both client and outsourcer monitor progress towards strategic goals.
Catalog-based service request management
Service providers (outsourcers) are able to bring the latest IT technology, best practices, and skilledservice delivery teams. Unfortunately, unique business processes from each client limits the ability to leveragethese resources effectively. A service delivery management platform (SDMP) catalog serves as a repositoryof atomic services and the delivery teams that can perform them. This allows outsourcers to leverage resourcesacross multiple clients, while still being able to tailor business compositions of these atomic services to an individual client's requirements.
My series last week on IBM Watson (which you can read [here], [here], [here], and [here]) brought attention to IBM's Scale-Out Network Attached Storage [SONAS]. IBM Watson used a customized version of SONAS technology for its internal storage, and like most of the components of IBM Watson, IBM SONAS is commercially available as a stand-alone product.
Like many IBM products, SONAS has gone through various name changes. First introduced by Linda Sanford at an IBM SHARE conference in 2000 under the IBM Research codename Storage Tank, it was then delivered as a software-only offering SAN File System, then as a services offering Scale-out File Services (SoFS), and now as an integrated system appliance, SONAS, in IBM's Cloud Services and Systems portfolio.
If you are not familiar with SONAS, here are a few of my previous posts that go into more detail:
This week, IBM announces that SONAS has set a world record benchmark for performance, [a whopping 403,326 IOPS for a single file system]. The results are based on comparisons of publicly available information from Standard Performance Evaluation Corporation [SPEC], a prominent performance standardization organization with more than 60 member companies. SPEC publishes hundreds of different performance results each quarter covering a wide range of system performance disciplines (CPU, memory, power, and many more). SPECsfs2008_nfs.v3 is the industry-standard benchmark for NAS systems using the NFS protocol.
(Disclaimer: Your mileage may vary. As with any performance benchmark, the SPECsfs benchmark does not replicate any single workload or particular application. Rather, it encapsulates scores of typical activities on a NAS storage system. SPECsfs is based on a compilation of workload data submitted to the SPEC organization, aggregated from tens of thousands of fileservers, using a wide variety of environments and applications. As a result, it is comprised of typical workloads and with typical proportions of data and metadata use as seen in real production environments.)
The configuration tested involves SONAS Release 1.2 on 10 Interface Nodes and 8 Storage Pods, resulting a single file system over 900TB usable capacity.
10 Interface Nodes; each with:
Maximum 144 GB of memory
One active 10GbE port
8 Storage Pods; each with:
2 Storage nodes and 240 drives
Drive type: 15K RPM SAS hard drives
Data Protection using RAID-5 (8+P) ranks
Six spare drives per Storage Pod
IBM wanted a realistic "no compromises" configuration to be tested, by choosing:
Regular 15K RPM SAS drives, rather than a silly configuration full of super-expensive Solid State Drives (SSD) to plump up the results.
Moderate size, typical of what clients are asking for today. The Goldilocks rule applies. This SONAS is not a small configuration under 100TB, and nowhere close to the maximum supported configuration of 7,200 disks across 30 Interface Nodes and 30 Storage Pods.
Single file system, often referred to as a global name space, rather than using an aggregate of smaller file systems added together that would be more complicated to manage. Having multiple file systems often requires changes to applications to take advantage of the aggregate peformance. It is also more difficult to load-balance your performance and capacity across multiple file systems. Of course, SONAS can support up to 256 separate file systems if you have a business need for this complexity.
The results are stunning. IBM SONAS handled three times more workload for a single file system than the next leading contender. All of the major players are there as well, including NetApp, EMC and HP.
IBM released its [2008 Annual Report]. IBM has improved in revenues, profits and earnings per share compared to recent past years. Part of the success comes from IBM's focus on [generating higher value].Here are some excerpts:
"Several years ago, we saw change coming.
Value was shifting in the IT industry, driven by the rising tide of global integration, a new computing paradigm and new client needs. These shifts meant the world was becoming not just smaller and “flatter,” but also smarter.
We remixed our businesses in order to move to the emerging higher-value spaces.
IBM has divested commoditizing businesses like personal computers, and strengthened its position through strategic investments and acquisitions in higher-value segments like business intelligence and analytics, virtualizationand green solutions.
From 2000 to 2008 we acquired more than100 companies to complement and scale our portfolioof products and offerings. This has changed ourbusiness mix toward higher-value, more profitable segments of the industry.
We became a globally integrated enterprise in order to capture the best growth opportunities and improve IBM’s profitability.
IBM operates in more than 170 countries and enjoys an increasingly broad-based geographic reach.Our non-U.S. operations generated approximately65 percent of IBM’s revenue in 2008. IBM’s Growth Markets unit, which was established in 2008,grew 10 percent last year, and made up 18 percentof our revenues. Revenue increased 18 percent(15 percent in local currency) in Brazil, Russia, India and China.
As a result, IBM is a higher-performing enterprise today than it was a decade ago.
Our business model is more aligned with our clients’ needsand generates better financial results.
We have therefore been able to invest in future sources of growth and provide record return to investors…
…while continuing to invest in R&D—more than $50 billion from 2000 to 2008.
This gives us confidence that we are entering the current economic environment from a position of strength…
In 2008 we made progress toward our 2010 objectivesby growing earnings per share 24 percent. And withthis strong 2008 performance, we are clearly ahead of pace on our road map to $10–$11 of earnings per share.
…and that we will emerge from it even stronger, thanks to our long-term fundamentals and our agenda for a smarter planet.
All around the world, businesses, governmentsand institutions are investing to reduce costs,drive innovation and transform their infrastructure. The economic downturn has intensified this trend,as leaders seek not simply to repair what isbroken, but to prepare for a 21st Century economy.
Many of their key priorities are in areas whereIBM has leading solutions—such as smarter utility grids, traffic, healthcare, financial systems,telecommunications and cities. We are aggressively pursuing this transformational, global opportunity."
It is good to see that IBM continues to proceed with long-term investments during these tough times!
Well, it's Tuesday again, and you know what that means? IBM Announcements!
Today, IBM announces a complete refresh of its IBM FlashSystem® all-flash array product line.
(FCC Disclosure: I work for IBM. Compression, data footprint reduction, and performance results, based here on internal IBM tests, vary widely by data and workload type. Your mileage may vary. This blog post can be considered a "paid celebrity endorsement".)
New FlashSystem 900 model AE3
The new AE3 model introduces new Microlatency cards at larger capacities: 3.6, 8.5 and 18 TB. Compare that to the previous model AE2 at 1.2, 2.9 and 5.7 TB.
These capacities are achieved by combining three-dimensional (3D) chip layout with Triple-Level Cell (TLC) transistors, often referred to as 3D-TLC. The previous technology was single-layer 2-dimensional, multi-level cells (MLC).
Last week, at IBM Systems Technical University in New Orleans, Clod Barrera, IBM Distinguished Engineer and Chief Technical Strategist, explained this via an analogy. The 2-dimensional is like a Bungalow. If you want to pack in more people, you need to make the rooms smaller, which is getting more difficult. Alternatively, you could build a multi-story skyscraper, adding more floors relieves pressure to shrink the rooms down.
Triple-level cell holds three bits per transistor. In the past, we had Single-level Cell (SLC) that stored one bit, and Multi-level Cell (MLC) that stored two bits. A future technology, Quad-level Cell (QLC) is not yet ready for production workloads in a datacenter.
The new AE3 models also offer Embedded inline Compression (EiC), with "Always-On" compression being done right on the Microlatency cards. With a fully-loaded 12 card 2U drawer, that is 10+P+S RAID-5 configuration, the amount of effective capacity is drastically increased:
FlashSystem 900 Model AE3
2U Drawer (Usable TB)
2U Drawer (Effective TB) w/EiC
The compression gets 2x to 3.5x on typical data, but your mileage may vary. The small latency cards are capped at 110 TB, and the medium and large at 220 TB effective capacity, to avoid overwhelming the on-board DRAM cache. For clients who need smaller amounts of flash, IBM will continue to sell the AE2 models with 1.2 TB MLC Microlatency cards.
After the compression, the data is encrypted with AES 256-bit encryption. This is same as the previous AE2 models, so nothing changing there.
The EiC compression and encryption do not impact performance. The new Microlatency cards achieve as low as 95 microsecond latency, about 10x faster than traditional Solid-State Drives (SSD) found in Dell EMC XtremIO and Pure Storage competitive offerings, and 40 percent faster than the new NVMe Solid-State drives. A 2U drawer can deliver up to 1.2 million IOPS, slightly more than the AE2 models (1.1 Million IOPS).
The new FlashSystem V9000 take advantage of the new FlashSystem 900 AE3 models, effectively tripling the usable capacity.
The interesting thing now is compression. Both are hardware-accelerated, with EiC being done on the Flash cards, and Real-time Compression (RtC) being done by the Intel QuickAssist chips in the controllers.
The EiC method works on 4KB blocks, so only gets 2.5x to 3.5x on typical data. The RtC method works on larger 32KB blocks, is therefore able to find more replicated sequence of characters, gets up to 5x ratio, with compressed data in the controller node cache for better cache hit ratios.
However, RtC is limited to only 512 volumes, so admins would run the [Comprestimator tool] and select the cache friendly workloads with the best compression, such as Databases and CAD/CAM images.
With new FlashSystem V9000, you now get the benefits of both. Continue to use RtC for data that is better served with 4x-5x compression, and let EiC compress everything else!
FlashSystem V9000 model AE3
Usable (1 drawer) TB
Usable (8 drawers) TB
Running a typical 70/30 workload, representing 70 percent reads and 30 percent writes, each controller pair can deliver up to 600,000 IOPS. With four V9000 controller pairs clustered together, that is 2.4 Million IOPS. For more read-intensive, cache-friendlier workloads, IBM has clocked the system up to 1.3 million IOPS per controller node-pair, and 5.2 million for a four-pair cluster.
As with the previous model, the FlashSystem V9000 offers "Easy Tier" automatic sub-LUN tiering, and "storage virtualization" to manage both SAS-attached and SAN-attached storage. Over 400 different devices from major vendors are supported. This means that the busiest blocks will be moved up to low-latency Flash, and less active data will be moved to spinning disk.
As with the FlashSystem V9000, the A9000/R model 425 use the new FlashSystem 900, increasing the effective capacity.
The A9000/R models will continue to do "Data Footprint Reduction" of pattern removal, data deduplication and RtC compression for data to achieve up to 5x compression ratio. However, to improve performance, internal metadata will not be compressed with RtC, allowing the underlying Flash cards to do EiC instead. This reduces CPU workload.
The FlashSystem A9000 model 425, aka "The Pod", has three grid controllers combined with the new FlashSystem 900 model AE3 for compact 8U solution that can store nearly a Petabyte. For smaller deployments, IBM also offers an 8-card partially-filled drawer for lower entry system size.
A9000 Model 425
Number of cards/drawer
Effective @5x TB
The FlashSystem A9000R model 425, aka "The Rack", has two to four grid elements, each grid element has two grid controllers and one FlashSystem 900 AE3 drawer. The previous 415 model supported five and six grid elements, but for now, model 425 is limited to just two, three or four. The A9000R model 425 supports all three Microlatency sizes, whereas the previous 415 model only supported medium (2.9 TB) and large (5.7 TB) sizes.
FlashSystem A9000R model 425
Usable (2 elements) TB
Usable (3 elements) TB
Usable (4 elements) TB
Performance of both the A9000 and A9000R are based on the number of grid controllers. Each grid controller gets about 300,000 IOPS. The A9000 pod with three controllers gets up to 900,000 IOPS. Each A9000R grid element has two controllers, so 600,000 IOPS per element, with 2.4 million IOPS for a maxed out four-element A9000R rack.
Along with the hardware changes, IBM released version 12.2 of the Spectrum Accelerate software that runs in the FlashSystem A9000/R models.
This version supports Asynchronous mirroring between FlashSystem A9000/R systems and IBM XIV Gen3 storage. The replication can go in either direction, but the intent is to use FlashSystem for production, replicating to XIV Gen3 at a disaster recovery facility. Version 12.2 also increased the number of volumes, snapshots, and consistency groups supported.
24,000 volumes and snaps
1024 consistency groups, 512 volumes per consistency group
The new version applies to both the new model 425, as well as the previous 415 models!
The second solution, "With V" (for Valentine's Day, of course) is a storage virtualization solution that not only contains the technology from the FlashSystem 840 above, but also borrows technology from our SAN Volume Controller to provide added functionality, like Real-time Compression, Remote Mirroring and Thin provisioning.
[R&D Magazine] recently conducted a survey that prompted readers to identify the world's most successful Research and Development (R&D) companies. The results are in: IBM was recognized as the best R&D company in the world when several different categories were evaluated, including:
R&D spending as a percentage of revenue
the number of patents
new products in development
The survey considered additional information on more than 130 companies such as data on intellectual property, community service and financial growth trends. Readers were also asked five distinct questions, including the following:
Where would you like to work based on their R&D?
What companies have the most improved R&D in the past five years?
What companies are the leaders in R&D?
Which company's R&D has the strongest influence on society?
Which company's R&D is the most proactive in high tech challenges?
Since it is often 5-15 years between when a scientist in one of our many research labs comes up with a clever idea, to when it is a market success, it is good to have external recognition for the R&D efforts we are doing right now.Here is a link to a [four-page PDF] of the magazine article.
Take for example IBM's recent breakthrough in Silicon photonics. Supercomputers that consist of thousands of individual processing nodes, typically running Linux on dual-core or quad-core processors, connected by miles of copper wires could one day fit into a laptop PC. And while today’s supercomputers can use the equivalent energy required to power hundreds of homes, these future tiny supercomputers-on-a-chip would expend the energy of a light bulb, so this solution is more "green" for the environment.According to the [IBM Press Release]:
The breakthrough -- known in the industry as a silicon Mach-Zehnder electro-optic modulator -- performs the function of converting electrical signals into pulses of light. The IBM modulator is 100 to 1,000 times smaller in size compared to previously demonstrated modulators of its kind, paving the way for many such devices and eventually complete optical routing networks to be integrated onto a single chip. This could significantly reduce cost, energy and heat while increasing communications bandwidth between the cores more than a hundred times over wired chips.
“Work is underway within IBM and in the industry to pack many more computing cores on a single chip, but today’s on-chip communications technology would overheat and be far too slow to handle that increase in workload,” said Dr. T.C. Chen, vice president, Science and Technology, IBM Research. “What we have done is a significant step toward building a vastly smaller and more power-efficient way to connect those cores, in a way that nobody has done before.”
Today, one of the most advanced chips in the world -- IBM’s Cell processor which powers the Sony Playstation 3 -- contains nine cores on a single chip. The new technology aims to enable a power-efficient method to connect hundreds or thousands of cores together on a tiny chip by eliminating the wires required to connect them. Using light instead of wires to send information between the cores can be 100 times faster and use 10 times less power than wires.
Guest Post: The following post was written by Tom Rauchut, IBM Infrastructure Architect and Advanced Technical Sales Specialist for Tivoli Automation. Tom is at IBM Pulse 2011 for Las Vegas this week, and has offered to send his observations.
The expo opened last night. There are so many fantastic demos and product experts. Las Vegas has a Tivoli buzz on right now.
Did you miss IBM's Pulse 2012 conference? So did I. Last month, I told you all to [mark your calendars], but wasn't sure if I would be there myself or not.
I was invited to attend Pulse this year, but had to instead go to the Hospital for surgery and spend the week recovering. I thought I made that clear on my last post that I would be spending [the week on my back, with a tube in my arm], but apparently, people missed that subtlety.
The tube was actually connected to the back of my left hand, and I was tempted to take pictures of the entire process, but decided not to, since my gown had no pockets to hold my camera. Perhaps it is better it went undocumented. The less you see of the inner workings of a hospital, as a patient, the better. The whole things was quite a blur.
Despite a few mishaps, I managed to survive the week. Many thanks to Hilda, Dina, Crystal, Marcie, Mike, Joe, Ryan, Sue, Debra, Donna, Modrechai, and the rest of the fine medical staff at St. Joseph's for their hospitality! And of course, many thanks to Mo, my parents and sisters for helping me through the recovery!
Fortunately, for those like me who were unable to go to Las Vegas last week, there is the [IBM Pulse2012 Video Library] with highlights of the keynotes and other sessions during the week.
This week is IBM Pulse2012 conference in Las Vegas. I am not there, for medial reasons this time. While my colleagues will be spending this week sipping Margaritas and enjoying the music in between inspiring technical sessions, I will be flat on my back, getting all my nutrients from a tube connected to my arm, listening to the hospital equivalent of [Muzak].
"IBM Pulse 2012 ‘s opening keynote talked about the realities of cloud as a delivery model – without the ‘private-‘, or the ‘public-‘, or even the quotes or capitalization of “The Cloud.” It was IBM’s perspective on what IBM knows better than most, how to deliver enterprise IT services that map to strategic business goals."
"In contrast to talking about ‘data-center/cloud’ stuff and then later about ‘consumerization-of-IT’ stuff , IBM’s core message was how mobility was in many ways driving cloud evolution."
"...cloud-based delivery was ‘more than just virtualization’"
"...the US Dept of Labor stating that jobs related to technology are forecast to be among the fastest growing segment thru 2018."
Hopefully, this post will hold you over until I regain consciousness.
This week was the IBM Pulse 2011 converence in Las Vegas, Nevada, with over 7,000 attendees. I wasn't there, and my on-the-scene correspondent was too busy running the hands-on lab to get out and attend sessions. Fortunately, I was able to watch some of the [IBM Software live stream], and here are my thoughts and observations.
Fellow inventor [Dean Kamen] was the keynote speaker. His inventions help people, making the world a better place. Here are three examples I found interesting during his talk:
Helping third world countries
Dean started out with his favorite quote:
"A problem well defined is a problem half-solved." - John Dewey
Dean mentioned that we are fortunate, having both potable drinking water and a reliable supply of electricity, but 2 to 4 billion people on the planet do not. Sponsored by Coca-Cola, Dean and his team of innovators were able to come up with small units that can be placed in a village or town. One unit takes in wet liquid and produces potable drinking water. The other unit takes combustible materials, like cow dung, and products electricity. Each unit is roughly the size of half a standard server rack. What does Coca-Cola get out of this? New "vending machines"! By combining drinking water with flavored syrups, they can create soft drinks on demand.
Dean's opinion was that if you want something done, you need to work with large corporations, as governments are mired in beauracracy and rules. I agree. When I first joined IBM, I was introduced to [TRIZ] which was a systematic method for solving problems. IBM's best and brightest are working to solve some of the toughest computer science challenges. For more on TRIZ, see this blog post about [TRIZ in BusinessWeek].
Helping injured veterans
Dean Kamen is well known for inventing the two-wheeled [Segway Personal Transporter], but his company, [DEKA], makes all kinds of things, mostly medical equipment. To help wounded soldiers returning from Iraq or Afghanistan without one or both arms, Dean and his team developed a robotic arm that has enough motor dexterity to pick up a raisin or grape off the table without dropping or squashing it. Dean has appeared several times on the Colbert Report, and here is a video of the robotic arm:
I have myself enjoyed riding a Segway. A local place in Tucson uses them to lead tourists through downtown Tucson and the University of Arizona campus.
Helping young students to learn science and technology
Dean wrapped up his talking by talking about his passion about "For Inspiration and Recognition of Science and Technology" or [FIRST]. Modeled after sports competitions, FIRST encourages teams of kids to build robots that perform specific tasks. Every year, companies and universities sponsor teams by purchasing robot kits from FIRST. Teams compete in regional competitions, and then the best of those go on to compete in a stadium in Atlanta, Georgia, hosting 76,000 people cheering for their teams.
Unlike other school sports (Football, Basketball, Baseball, etc.) where a student is more likely to win the lottery than get a successful career as a professional athlete, every student involved in FIRST competitions can "go pro". A study of FIRST success tracked students who participated in competitions, and found a substantial improvement in percentage of those students attending college and working as science and engineering professionals.
I am a big fan of encouraging kids of all ages to learn more about science, technology, engineering and math [STEM]. Back in 2009, I blogged about my involvement with [One Laptop Per Child] and [Junior FIRST Lego League]. I've gotten a great reaction to my latest challenge, to build a Watson Jr. in your own basement, based on my [step-by-step] instructions.
If you attended IBM Pulse this week, please comment on your thoughts and observations!
Wrapping up my week's coverage of the IBM Pulse 2011 conference, I have had several people ask me to explain IBM's latest initiative, Smarter Computing, which IBM launched this week at this conference. Having led the IT industry through the Centralized Computing era and the Distributed Computing era, IBM is now well-positioned to help companies, governments and non-profit organizations to enter the new Smarter Computing era, focused on insight and discovery.
Thousands of IT professionals
Effiicent, but only the largest companies and governments had them
Millions of office workers
Personal computers (PC)
Innovative, extending the reach to small and medium-sized businesses, but resulted in server sprawl and increased TCO
Billions of people
Smart phones and other handheld devices
Efficient and Innovative, combining the best of centralized and distributed computing
1952 to 1980
1981 to 2010
2011 and beyond
To help clients with this transition, IBM's Smarter Computing initiative has three main components. This is a corporate-wide strategy, with systems, software and services all working together to realize results.
The first component is Big Data. This combines three different sources of data:
Traditional structured data in OLTP databases and OLAP data warehouses, using data management solutions like DB2 and IBM Netezza.
Unstructured data, including text documents, images, audio, and video, processed with massive parallelism using IBM BigInsights and Apache Hadoop.
Real-Time Analytics Processing (RTAP) of incoming data, including video surveillance, social media, RFID chips, smart meters, and traffic control systems, processed with IBM InfoSphere Streams
Of course, Big Data will bring new opportunities on the storage front, which I will save for a future post!
Rather than general purpose IT equipment, we have now the scale and scope to specialize with systems optimized for particular workloads, the second component of the Smarter Computing initiative. Of course, IBM has been delivering integrated stacks of systems, software and services for decades now, but it is important to remind people of this, as IBM now has a spate of competitors all trying to follow IBM's lead in this arena.
As with Big Data, the focus on Optimized Systems has impacted IBM's strategy on storage as well. I'll save that discussion for a future post as well!
I am glad that nearly all of the storage vendors have standardized to a common definition for Cloud, the third component of Smarter Computing, which shows that this concept has matured:
Cloud computing is a pay-per-use model for enabling network access to a pool of computing resources that can be provisioned and released rapidly with minimal management effort or service provider interaction. -- U.S. National Institute of Standards and Technology [nist.gov]
Of course, Cloud is just an evolution of IBM's Service Bureau business of the 1960s and 1970s, renting out time-sharing on mainframe systems, Grid Computing of the 1980s, and Application Service Providers that popped up in the 1990s. While the [butchers, bakers and candlestick makers] that IBM competes against might focus their efforts on just private cloud or just public cloud, IBM recognizes the reality is that different clients will need different solutions. Rather than rip-and-replace, IBM will help clients transition to cloud via inclusive solutions that adopt a hybrid approach:
Traditional enterprise with private cloud deployments, using solutions like IBM CloudBurst, SONAS and Information Archive
Traditional enterprise with public cloud services to handle seasonable peaks, providing offsite resiliency, and solutions for a mobile workforce
Hybrid clouds that blend private and public cloud services, to handle seasonal peak workloads, remote and branch offices
IBM's emphasis on IT Infrastructure Library (ITIL), Tivoli and Maximo products will play well in this space to provide integrated service management across traditional and cloud deployments. This is why IBM decided to launch Smarter Computing initiative at Pulse 2011 conference, the industry's premiere conference on intergrated service management.
The IBM Watson that competed on Jeopardy! is an excellent example of all three components of Smarter Computing at work.
IBM Watson was able to respond to Jeopardy! clues within three seconds, processing a combination of database searches with DB2 and text-mining analytics of unstructured data with IBM BigInsights.
IBM Watson combined servers, software and storage into an integrated supercomputer that was optimized for one particular workload: playing Jeopardy!
IBM Watson used many technologies prevalent in private and public cloud computing systems, storing its data on a modified version of SONAS for storage, using xCat administration tools, networking across 10GbE Ethernet, and massive parallel processing through lots of PowerVM guest images.
It's Tuesday, and you know what that means... IBM Announcements!
IBM System Storage ProtecTIER
Today, IBM refreshed its IBM System Storage ProtecTIER data deduplication family with new hardware and software. On the hardware side, The [TS7650G gateway] now has 32 cores and 64GB RAM. The [TS7650 Appliance] now has 24 cores and 64GB of RAM, and the [TS7610 Appliance Express] has 4 cores and up to 16GB of RAM.
On the software side, all of these now support Symantec's proprietary "OpenStorage" OST API. This applies across the board, from the [Enterprise Edition], [Appliance Edition], and the [Entry Edition]. For those using Symantec NetBackup as their backup software, the OST API can provide advantages over the standard VTL interface.
IBM Systems Director Storage Control
The second announcement has an interesting twist. I could file this in my "I Told You So" folder. Offiically, it's called the [Cassandra Complex], where you accurately predict how something will turn out, but being unable to convince anyone else of what the future holds.
About ten years ago, I was asked to be lead architect of a new product to be called IBM TotalStorage Productivity Center, which was later renamed to IBM Tivoli Storage Productivity Center. This would combine three projects:
Tivoli Storage Resource Manager (TSRM)
Tivoli SAN Manager (TSANM)
Multiple Device Manager (MDM)
The first two were based on Tivoli's internal GUI platform, and the MDM was a plug-in for IBM Systems Director. I argued that administrators would want everything on a single pane of glass, and that we should bring all the components under a common GUI platform, such as IBM Systems Director. Unfortunately, management did not agree with me on that, and preferred instead to leave each interface alone to minimize development effort. The only "unification" was to give them all similar sounding names, four components packaged as single product:
Productivity Center for Data (formerly TSRM)
Productivity Center for Fabric (formerly TSANM)
Productivity Center for Disk (formerly MDM)
Productivity Center for Replication (formerly MDM)
While this management decision certainly allowed version 1 to hit the market sooner, this was not a good "first impression" of the product for many of our clients.
In 2002, IBM acquired Trellisoft, Inc. which replaced the internally-developed TSRM with a much better interface, but again, this was different GUI than the other components. A "launcher" was created that would launch the various disparate interfaces for each component for Version 2. At this point, we have different development teams scattered in five locations, with the first two components being developed by the Tivoli software team, and the other two components being developed by the System Storage hardware team.
Often times, when a technical lead architect and management do not agree, things do not end well. The lead architect has to leave the product, and management is forced to take alternative actions to keep the product going. In my case, management considered the idea of a common GUI as an expensive "nice-to-have" luxury we could not afford, but I considered this a "must-have". I moved on to a new job within IBM, and management, unable to continue without my leadership, gave up and handed the entire project over to the Tivoli Software team.
The Tivoli Software team took a whiff at the pile of code and agreed that it stunk. Dusting off my original design documents, they pretty much discarded most of the code and re-wrote much from scratch, with a common database, common app server, and common GUI platform. Unfortunately, Productivity Center for Replication was held up waiting for some hardware prerequisites, but the other three components would be packaged together as "Productivity Center v3 - Standard Edition" and was a big improvement over the prior versions.
In Version 4, TotalStorage Productivity Center was renamed to Tivoli Storage Productivity Center, and the Replication component was brought into the mix. A scaled-down version packaged as Productivity Center "Basic Edition" was made available as a hardware appliance named "System Storage Productivity Center" or SSPC. The idea was to provide a pre-installed 1U-high hardware console that had the basic functions of Productivity Center, with the option to upgrade to the full Tivoli Storage Productivity Center with just license keys.
So, now, years later, management recognizes that a common GUI platform is more than just a "nice-to-have". IBM now support three very specific use cases:
1. Administration for a single product
For small clients who might have only a single IBM product, IBM is now focused on making the GUI browser-based, specifically to work with the Mozilla Firefox browser, but any similar browser should work as well. The new IBM Storwize V7000 GUI is a good example of this.In this case, the browser serves as the common GUI platform.
2. Administration for both servers and storage devices
For mid-sized companies that have administrators managing both servers and storage, IBM announced this month the new [IBM Systems Director Storage Control v4.2.1] plug-in, which provides Tivoli Storage Productivity Center "Basic Edition" support. This allows admins already familiar with IBM Systems Director for managing their servers to also manage basic storage functions. This is the "I Told You So" moment, connecting server and storage administration under the IBM Systems Director management platform makes a lot of sense, it did when I came up with the idea 10 years ago! Hmmmm?
3. Administration for just the storage environment
For larger companies big enough to have separate server and storage admin teams, IBM continues to offer the full Tivoli Storage Productivity Center product for the storage admins. The most recent release enhanced the support for IBM DS8000, SVC, Storwize V7000 and XIV storage systems.
Today, analysts consider IBM's [Tivoli Storage Productivity Center] one of the leading products in its category. I am glad my original vision has finally come to life, even though it took a while longer than I expected.
To learn more about IBM storage hardware, software or services, see the updated [IBM System Storage] landing page.
If you are looking for a reason to travel to Florida next month, IBM will be presenting at the [Storage Networking World conference], April 6-9, 2009 in Orlando. This conference is organized by ComputerWorld and the Storage Networking Industry Association [SNIA]. IBM is a platinum sponsor for this event, and will have various executives presenting IBM's leadership in storage:
Barry Rudolph, VP, Strategy and Stack Integration, Storage Platform
IBM will be demonstrating solutions throughout the conference, includingeight SNIA tutorial and breakout speaking sessions, a panel discussion, two new Summits (Cloud Computing, and Solid-State Storage), and four Hands-on-Labs:
Plus, IBM will have a huge 10 foot by 20 foot booth located in the Expo hall and a kiosk in the Platinum Galleria. The demonstrations highlighted in the IBM booth will showcase Information Infrastructure solutions, which will help simplify, reduce risk, increase efficiency and lower costs. I won't be there myself, but you can ask my IBM colleagues about:
The Next Generation of Storage: IBM XIV Storage System
Storage Virtualization with SAN Volume Controller (SVC)
Infrastructure Management with IBM Tivoli Storage Productivity Center (TSPC)
Data Deduplication using the IBM ProtecTIER solution
Storage and Data Services
As sponsor of this event, IBM has received a limited number of free conference passes. We will be assigning these upon request to IBM clients and prospective clients. If you would like to go, contact your IBM Business Partner or local storage rep.Act fast! First come, first served.
IBM has announced it has entered into a definitive agreement to acquire Texas Memory Systems, Inc. (TMS), a privately held Houston, Texas-based company with about 100 employees, that focuses on solid-state flash optimized systems and solutions, including the RamSan family of external rack-mounted storage, as well as PCIe cards for internal storage that fit inside servers.
I've mentioned Solid-State Drive storage quite a few times over the past few years in this blog, which included some great interactions with my friends over at Texas Memory Systems. Here's a quick look:
In my now infamous blog post [Hybrid, Solid State and the future of RAID], I resort to a deck of [Tarot cards] in an effort to fight [writer's block] responding to query about combining solid-state with spinning disk. In the original post, I poked fun at Texas Memory Systems having the slogan "World's Fastest Storage". Woody Hutsell, then VP of marketing for Texas Memory Systems, explained that the reason that TMS did not have faster benchmark results was because it did not have a million dollars to buy the fastest IBM UNIX server.
In my post [Good News and Bad News], I mentioned that Texas Memory Systems has an impressive SPC benchmark result. The Storage Performance Council [SPC] publishes the benchmarking industry standard by which all block-based storage devices are measured. It looks like the TMS performance test department finally got the million-dollar IBM server they needed for this.
My colleagues in marketing were not amused, afraid that mentioning small companies like TMS would give them a huge boost in marketing awareness, above and beyond what TMS could do on their own modest marketing budget, similar to the [Colbert Bump]. I could call it the Pearson Bump. If you first heard of Texas Memory Systems from my blog, or bought TMS products based on my discussion, please post a comment below!
IBM made history as the first major storage vendor to [break the 1 million IOPS barrier with Solid State Disk]. The project was known as "Quicksilver", and was able to demonstrate that a product like SAN Volume Controller with Solid-State Drives (SSD) can indeed provide a significant boost in performance to external disk arrays. The IBM 2145-CF8 and 2145-CG8 models allow up to four SSD in each node. I was asked not to blog the entire month of August, so that our upcoming September announcements would get more notice, but I couldn't resist covering Quicksilver. The original post had mentioned Texas Memory Systems, but were later removed to avoid the "Pearson Bump".
In my post [Day 2 IBM Storage University - Solutions Expo - TMS After-party], I mentioned that I attended the TMS after-party. Texas Memory Systems had just been qualified as Solid-State Drive (SSD) storage behind the IBM SAN Volume Controller, and the two products work extremely well together for IBM Easy Tier, the sub-volume automated tiering capability to optimize storage performance. I was able to catch up with my friend Erik Eyberg, and meet CEO and Founder Holly Frost.
Nearly half (43 percent) of IT decision makers say they have plans to use SSD technology in the future or are already using it in their datacenter. Solid-state can refer to both volatile Random Access Memory (RAM) and non-volatile Flash, and Texas Memory Systems has built solutions around both types. The survey question referred to non-volatile Flash Solid-State Drives (SSD) that do not require a battery to keep the data from fading away after the power goes out. Nearly all storage in the datacenter has volatile Random Access Memory (RAM).
Speeding delivery of data was the motivation behind 75 percent of respondents who plan to use or already use SSD technology. I would have thought this would have been 100 percent, but the other options included reduced energy consumption, and improved drive reliability, which are both also true with Solid-State Drives.
However, for those who were not using SSD today, the major factor was cost, according to 71 percent of respondents. On a Dollar-per-GB basis, Solid-State Drives continue to be anywhere from 10 to 25 times more expensive spinning disk. Last year's tsunami in Japan, and the floods in Thailand, have caused spinning disk prices to rise to cover component shortages, thereby shrinking the price gap between SSD and spinning disk.
Nearly half (48 percent) say they plan on increasing storage investments in the area of virtualization, cloud (26 percent) and flash memory/solid state (24 percent) and analytics (22 percent).
SAP HANA is an in-memory, relational database management system supported on Linux for x86 and POWER servers. The "HANA" acronym is short for "High-Performance Analytic Appliance" software. By keeping the data in memory, analytics and queries can be performed much faster than from traditional disk repositories.
Server memory, however, is volatile storage, so the data needs to be stored on persistent storage such as flash or disk drives. SAP has certified several configurations, some involve IBM Spectrum Scale solutions. I will use the following graphic to explain the three configurations.
Linux on x86-64 with Spectrum Scale FPO
With SAP HANA on Lenovo x86-64 servers, SAP has certified internal flash or disk drives running IBM Spectrum Scale in "File Placement Optimization" (FPO) mode. FPO provides a shared-nothing architecture that matches the SAP HANA architecture. IBM Spectrum Protect can backup this configuration, providing data protection and disaster recovery support.
Linux on POWER with Elastic Storage Server
With SAP HANA on POWER servers, SAP has certified external Elastic Storage Server (ESS). Not only is POWER the better platform to run SAP HANA than x86-64, but Elastic Storage Server offers excellent erasure coding to provide excellent rebuild times and storage efficiency.
The ESS is a pre-built system that combines IBM Spectrum Scale software with server and storage hardware. IBM Spectrum Protect can also backup this configuration, providing data protection and disaster recovery support.
Block-level Storage over Storage Area Network (SAN)
Various IBM block-level devices are support for SAP HANA on both Linux on x86-64 and Linux on POWER. Unfortunately, SAP only has certified (to date) the use of the XFS file system. The problem many clients mention about this configuration is the lack of end-to-end backup and disaster recovery. This is solved by the Spectrum Scale configurations in the previous two examples.
Other combinations, such as SAP HANA on POWER with Spectrum Scale FPO, or on x86-64 servers with Elastic Storage Serer, are either not SAP-certified, or not directly supported by SAP without their approval.
IBM and SAP have worked closely together for many years, and I am glad to see SAP HANA and IBM Spectrum Scale based solutions continue this tradition.
IDC announced that IBM was number #1 in storage hardware (disk and tape combined)for 2006. Here are some excerpts from the IBM press release:
The newly released May 2007 report  by leading industry analyst firm IDC, "Worldwide Combined Disk and Tape Storage 2006 Market Share Update," shows IBM in the #1 overall position for all disk and tape storage hardware for the full year 2006.
In a total disk and tape storage hardware segment that increased to $28.2 billion in 2006, IBM captured 22.2 percent of the combined revenue for full year 2006, besting HP's 20.9 percent and EMC's 13.2 percent.
Five years ago, IBM was only #3 in this area, butis this new standing from IBM doing things better, or HP and EMC doing things poorly? Probably a little of both, but since it's not polite to point out the flaws of others in a blog, I will focus on what IBM is doing right, and I think our leadership in tape accounts for a good measure of this.
The resurgence of tape comes from a variety of factors:
The focus on being "green", to conserve energy power and cooling costs. Tape is the cheapest storage in this regard, as the tape cartridges only consume power when read or written.
Government regulations where more data must be stored for longer periods of time, such as theFederal Rules of Civil Procedures (FRCP), Sarbanes-Oxley, SEC regulations, and so on.
The widening gap in dollars per MB. Advancements in tape are outpacing disk. Disk is slowing down to about 25% improvement year on year, but tape continues its 30-40% improvement curve. A solution like Information Lifecycle Management (ILM) that moves older less valuable data from disk to tape can result in excellent cost savings.
Exciting "combined storage" solutions like the IBM System Storage DR550 and the IBM Grid Medical Archive Solution (GMAS) that combine disk and tape with internal hierarchy storage management of data, based on policies.
A lot was announced this week, so I decided to break it up into several separate posts. This is part 3 in my 3-part series, focusing on our Tivoli Storage products.
To read the rest of the series, see:
The latest release of FlashCopy Manager now supports NetApp and IBM N series storage devices. This provides application-aware snapshots, coordinated with applications like SAP, DB2 and Oracle.
FlashCopy Manager now integrates with Metro and Global Mirror capabilities, so that application-consistent copies are available at remote sites for disaster recovery, or to off-load the FlashCopy destination copy from disk to Tivoli Storage Manager storage pools.
Tivoli Storage Manager v6.4
IBM Tivoli Storage Manager is part of IBM's Unifed Recovery Management. Here are some highlights:
Enhanced Reporting. Cognos reporting to monitor backup and archive environments.
TSM for ERP. I remember when these were called "Tivoli Data Protection" modules. We still refer to them as "TDPs". The TSM for ERP provides backup capability for SAP environments, and this latest release adds support for in-memory SAP HANA databases.
TSM for Virtualization Environments IBM TSM is famous for its patented "Progressive Incremental Backup" which is far more efficient than full+incrementals or full+differentials. IBM now extends this method to VM images. With people consolidating more and more VMs onto fewer host servers, TSM-VE now offers multiple backup streams in parallel. TSM-VE can now take application-aware backups of Microsoft Exchange, SQL Server, and Active Directory running in VMs. TSM-VE will also support vApp and VM templates. If it takes you [a day and a half to build a VMware template], you would want to make sure all that work was backed up, right?
Enhanced Security. Complex password support and improved user authentication and management by integration with Lightweight Directory Access Protocol (LDAP)