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Tony Pearson is a Master Inventor, Senior IT Architect and Event Content Manager for [IBM Systems for IBM Systems Technical University] events. With over 30 years with IBM Systems, Tony is frequent traveler, speaking to clients at events throughout the world.
Lloyd Dean is an IBM Senior Certified Executive IT Architect in Infrastructure Architecture. Lloyd has held numerous senior technical roles at IBM during his 19 plus years at IBM. Lloyd most recently has been leading efforts across the Communication/CSI Market as a senior Storage Solution Architect/CTS covering the Kansas City territory. In prior years Lloyd supported the industry accounts as a Storage Solution architect and prior to that as a Storage Software Solutions specialist during his time in the ATS organization.
Lloyd currently supports North America storage sales teams in his Storage Software Solution Architecture SME role in the Washington Systems Center team. His current focus is with IBM Cloud Private and he will be delivering and supporting sessions at Think2019, and Storage Technical University on the Value of IBM storage in this high value IBM solution a part of the IBM Cloud strategy. Lloyd maintains a Subject Matter Expert status across the IBM Spectrum Storage Software solutions. You can follow Lloyd on Twitter @ldean0558 and LinkedIn Lloyd Dean.
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Continuing my week in Washington DC for the annual [2010 System Storage Technical University], here is my quick recap of the keynote sessions presented Monday morning. Marlin Maddy, Worldwide Technical Events Executive for IBM Systems Lab Services and Training, served as emcee.
Roland Hagan, IBM Vice President for IBM System x server platform, presented on how IBM is redefining the x86 computing experience. More than 50 percent of all servers are x86 based. These x86 servers are easy to acquire, enjoy a large application base, and can take advantage of readily available skilled workforce for administration. The problem is that 85 percent of x86 processing power remains idle, energy costs are 8 times what they were 12 years ago, and management costs are now 70 percent of the IT budget.
IBM has the number one market share for scalable x86 servers. Roland covered the newly announced eX5 architecture that has been deployed in both rack-optimized models as well as IBM BladeCenter blade servers. These can offer 2x the memory capacity as competitive offerings, which is important for today's server virtualization, database and analytics workloads. This includes 40 and 80 DIMM models of blades, and 64 to 96 DIMM models of rack-optimized systems. IBM also announced eXFlash, internal Solid State Drives accessible at bus speeds. FlexNode allows a 4-node system to dynamically change to 2 separate 2-node systems.
By 2013, analysts estimate that 69 percent of x86 workloads will be virtualized, and that 22 percent of servers will be running some form of hypervisor software. By 2015, this grows to 78 percent of x86 workloads being virtualized, and 29 percent of servers running hypervisor.
Doug Balog, IBM Vice President and Disk Storage Business Line Executive, presented how the growth of information results in a "perfect storom" for the storage industry. Storage Admins are focused on managing storage growth and the related costs and complexity, proper forecasting and capacity planning, and backup administration. IBM's strategy is to help clients in the following areas:
Storage Efficiency - getting the most use out of the resources you invest
Service Delivery - ensuring that information gets to the right people at the right time, simplify reporting and provisioning
Data Protection - protecting data against unethical tampering, unauthorized access, and unexpected loss and corruption
He wrapped up his talk covering the success of DS8700 and XIV. In fact, 60 percent of XIV sales are to EMC customers. The TCO of an XIV is less than half the TCO of a comparable EMC VMAX disk system.
Dave McQueeney, IBM Vice President for Strategy and CTO for US Federal, covered how IBM's Smarter Planet vision for smarter cities, smarter healthcare, smarter energy grid and smarter traffic are being adopted by the public sector. Almost every data center in US Federal government is out of power, floor space and/or cooling capability. An estimated 80 percent of US Federal government IT budgets are spent on maintenance and ongoing operations, leaving very little left over for the big transformational projects that President Barack Obama wants to accomplish.
Who has the most active Online Transaction Processing (OLTP)? You might guess a big bank, but it is the US Department of Homeland Security (DHS), with a system processing 600 million transactions per day. Another government agency is #2, and the top Banking application is finally #3. The IBM mainframe has solved problems 10 to 15 years ago that the distributed systems are just now encountering today. Worldwide, more than 80 percent of banks use mainframes to handle their financial transactions.
IBM's recent POWER7 set of servers are proving successful in the field. For example, Allianz was able to consolidate 60 servers to 1. Running DB2 on POWER7 server is 38 percent less expensive than Oracle on x86 Nehalem processors. For Java, running JVM on POWER7 is 73 percent better than JVM on x86 Nehalem.
The US federal government ingests a large amount of data. It has huge 10-20 PB data warehouses. In fact, the amount of GB received every year by the US federal government alone exceed the production of all disk drives produced by all drive manufacturers. This means that all data must be processed through "data reduction" or it is gone forever.
The last keynote for Monday was given by Clod Barrera, IBM Distinguished Engineer and Chief Technical Strategist for System Storage. He started out shocking the audience with his view that the "disk drive industry is a train wreck". While R&D in disk drives enjoyed a healthy improvement curve up to about 2004, it has now slowed down, getting more difficult and more expensive to improve performance and capacity of disk drives. The rest of his presentation was organized around three themes:
Integrated Stacks - while new-comers like Oralce/Sun and the VCE coalition are promoting the benefits of integrated stacks, IBM has been doing this for the past five decades. New advancements in Server and Storage virtualization provide exciting new opportunities.
Integrated Systems - solutions like IBM Information Archive and SONAS, and new features like Easy Tier that help adopt SSD transparently. As it gets harder and harder to scale-up, IBM has moved to innovative scale-out architectures.
Integrated Data Center management - companies are now realizing that management and governance are critical factors of success, and that this needs to be integrated between traditional IT, private, public and hybrid cloud computing.
This was a great inspiring start for what looks like an awesome week!
This week, July 26-30, 2010, I am in Washington DC for the annual [2010 System Storage Technical University]. As with last year, we have joined forces with the System x team. Since we are in Washington DC this time, IBM added a "Federal Track" to focus on government challenges and solutions. So, basically, offering attendees the option to attend three conferences for one low price.
This conference was previously called the "Symposium", but IBM changed the name to "Technical University" to emphasize the technical nature of the conference. No marketing puffery like "Journey to the Private Cloud" here! Instead, this is bona fide technical training, qualifying attendees to count this towards their Continuing Professional Education (CPE).
(Note to my readers:The blogosphere is like a playground. In the center are four-year-olds throwing sand into each other's faces, while mature adults sit on benches watching the action, and only jumping in as needed. For example, fellow blogger Chuck Hollis (EMC) got sand in his face for promising to resign if EMC ever offered a tacky storage guarantee, and then [failed to follow through on his promise] when it happened.
Several of my readers asked me to respond to another EMC blogger's latest [fistful of sand].
A few months ago, fellow blogger Barry Burke (EMC) committed to [stick to facts] in posts on his Storage Anarchist blog. That didn't last long! BarryB apparently has fallen in line with EMC's over-promise-then-under-deliver approach. Unfortunately, I will be busy covering the conference and IBM's robust portfolio of offerings, so won't have time to address BarryB's stinking pile of rumor and hearsay until next week or later. I am sorry to disappoint.)
This conference is designed to help IT professionals make their business and IT infrastructure more dynamic and, in the process, help reduce costs, mitigate risks, and improve service. This technical conference event is geared to IT and Business Managers, Data Center Managers, Project Managers, System Programmers, Server and Storage Administrators, Database Administrators, Business Continuity and Capacity Planners, IBM Business Partners and other IT Professionals. This week will offer over 300 different sessions and hands-on labs, certification exams, and a Solutions Center.
For those who want a quick stroll through memory lane, here are my posts from past events:
In keeping up with IBM's leadership in Social Media, IBM Systems Lab Services and Training team running this event have their own [Facebook Fan Page] and
[blog]. IBM Technical University has a Twitter account [@ibmtechconfs], and hashtag #ibmtechu. You can also follow me on Twitter [@az990tony].
Continuing this week's coverage of IBM's 3Q announcements, today it's all about storage for our mainframe clients.
IBM System Storage DS8700
IBM is the leader in high-end disk attached to mainframes, with the IBM DS8700 being our latest model in a long series of successful products in this space. Here are some key features:
Full Disk Encryption (FDE), which I mentioned in my post [Different Meanings of the word "Protect"]. FDE are special 15K RPM Fibre Channel drives that include their own encryption chip, so that IBM DS8700 can encrypt the data at rest without impacting performance of reads or writes. The encryption keys are managed by IBM Tivoli Key Lifecycle Manager (TKLM).
Easy Tier, which I covered in my post [DS8700 Easy Tier Sub Lun Automatic Migration] which offers what EMC promised but has yet to deliver, the ability to have CKD volumes and FBA LUNs to straddle the fence between Solid State Drives (SSD) and spinning disk. For example, a 54GB CKD volume could have 4GB on SSD and the remaining 50GB on spinning drives. The hottest extents are moved automatically to SSD, and the coldest moved down to spinning disk. To learn more about Easy Tier, watch my [7-minute video] on IBM [Virtual Briefing Center].
z/OS Distributed Data Backup (zDDB), announced this week, provides the ability for a program running on z/OS to backup data written by distributed operating systems like Windows or UNIX stored in FBA format. In the past, to backup FBA LUNs involved a program like IBM Tivoli Storage Manager client to read the data natively, send it over Ethernet LAN to a TSM Server, which could run on the mainframe and use mainframe resources. This feature eliminates the Ethernet traffic by allowing a z/OS program to read the FBA blocks through standard FICON channels, which can then be written to z/OS disk or tape resources. Here is the [Announcement Letter] for more details.
One program that takes advantage of this new zDDB feature already is Innovation's [FDRSOS], which I pronounce "fudder sauce". If you are an existing FDRSOS customer, now is a good time to get rid of any EMC or HDS disk and replace with the new IBM DS8700 system.
IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z
When it comes to virtual tape libraries that attach to mainframes, the two main players are IBM TS7700 series and Oracle StorageTek Virtual Storage Manager (VSM). However, mainframe clients with StorageTek equipment are growing frustrated over Oracle's lack of commitment for mainframe-attachable storage. To make matters worse, Oracle recently missed a key delivery date for their latest enterprise tape drive.
What's new this week is that IBM now supports native IP-based asynchronous replication of virtual tapes at distance, from one TS7680 to another TS7680. This replaces the method of replication using the back end disk features. The problem with using disk replication is that all the virtual tapes will be copied over. Instead, the ProtecTIER administrator can decide which subset of virtual tapes should be replicated to the remote site, and that can reduce both storage requirements as well as bandwidth costs. See the [Announcement Letter] for more details.
By combining multiple components into a single "integrated system", IBM can offer a blended disk-and-tape storage solutions. This provides the best of both worlds, high speed access using disk, while providing lower costs and more energy efficiency with tape. According to a study by the Clipper Group, tape can be 23 times less expensive than disk over a 5 year total cost of ownership (TCO).
I've also covered Hierarchical Storage Management, such as my post [Seven Tiers of Storage at ABN Amro], and my role as lead architect for DFSMS on z/OS in general, and DFSMShsm in particular.
However, some explanation might be warranted in the use of these two terms in regards to SONAS. In this case, ILM refers to policy-based file placement, movement and expiration on internal disk pools. This is actually a GPFS feature that has existed for some time, and was tested to work in this new configuration. Files can be individually placed on either SAS (15K RPM) or SATA (7200 RPM) drives. Policies can be written to move them from SAS to SATA based on size, age and days non-referenced.
HSM is also a form of ILM, in that it moves data from SONAS disk to external storage pools managed by IBM Tivoli Storage Manager. A small stub is left behind in the GPFS file system indicating the file has been "migrated". Any reference to read or update this file will cause the file to be "recalled" back from TSM to SONAS for processing. The external storage pools can be disk, tape or any other media supported by TSM. Some estimate that as much as 60 to 80 percent of files on NAS have low reference and should be stored on tape instead of disk, and now SONAS with HSM makes that possible.
This distinction allows the ILM movement to be done internally, within GPFS, and the HSM movement to be done externally, via TSM. Both ILM and HSM movement take advantage of the GPFS high-speed policy engine, which can process 10 million files per node, run in parallel across all interface nodes. Note that TSM is not required for ILM movement. In effect, SONAS brings the policy-based management features of DFSMS for z/OS mainframe to all the rest of the operating systems that access SONAS.
HTTP and NIS support
In addition to NFS v2, NFS v3, and CIFS, the SONAS v1.1.1 adds the HTTP protocol. Over time, IBM plans to add more protocols in subsequent releases. Let me know which protocols you are interested in, so I can pass that along to the architects designing future releases!
SONAS v1.1.1 also adds support for Network Information Service (NIS), a client/server based model for user administration. In SONAS, NIS is used for netgroup and ID mapping only. Authentication is done via Active Directory, LDAP or Samba PDC.
SONAS already had synchronous replication, which was limited in distance. Now, SONAS v1.1.1 provides asynchronous replication, using rsync, at the file level. This is done over Wide Area Network (WAN) across to any other SONAS at any distance.
Interface modules can now be configured with either 64GB or 128GB of cache. Storage now supports both 450GB and 600GB SAS (15K RPM) and both 1TB and 2TB SATA (7200 RPM) drives. However, at this time, an entire 60-drive drawer must be either all one type of SAS or all one type of SATA. I have been pushing the architects to allow each 10-pack RAID rank to be independently selectable. For now, a storage pod can have 240 drives, 60 drives of each type of disk, to provide four different tiers of storage. You can have up to 30 storage pods per SONAS, for a total of 7200 drives.
An alternative to internal drawers of disk is a new "Gateway" iRPQ that allows the two storage nodes of a SONAS storage pod to connect via Fibre Channel to one or two XIV disk systems. You cannot mix and match, a storage pod is either all internal disk, or all external XIV. A SONAS gateway combined with external XIV is referred to as a "Smart Business Storage Cloud" (SBSC), which can be configured off premises and managed by third-party personnel so your IT staff can focus on other things.
See the Announcement Letters for the SONAS [hardware] and [software] for more details.
For those who are wondering how this positions against IBM's other NAS solution, the IBM System Storage N series, the rule of thumb is simple. If your capacity needs can be satisfied with a single N series box per location, use that. If not, consider SONAS instead. For those with non-IBM NAS filers that realize now that SONAS is a better approach, IBM offers migration services.
Both the Information Archive and the SONAS can be accessed from z/OS or Linux on System z mainframe, from "IBM i", AIX and Linux on POWER systems, all x86-based operating systems that run on System x servers, as well as any non-IBM server that has a supported NAS client.
Well, today's Tuesday, and you know what that means... IBM Announcements!
This week, IBM has their huge 3Q Launch. This on top of the [2Q results] IBM released yesterday. You can read how the rest of the company did, but it is good to see that IBM grew in both revenue and market share for storage!
As with any IBM launch of this magnitude, there are so many enhancements, I will spread them across several posts.
IBM System Storage TS7610 ProtecTIER® Deduplication Appliance Express
The TS7610 is a smaller appliance than the TS7650 we introduced last year, taking up only 3U of rack space (2U for the disk itself, and a 1U slide rail to simplify maintenance). This is designed for smaller deployments, such as midsized businesses between 100 and 1000 employees that backup 3TB of data per week or less. The unit relies on RAID protected SATA drives. Thanks to the same ProtecTIER data deduplication we have on the TS7650, the TS7610 can hold up to 135TB of backup data on just 5.4TB of disk capacity, with in-line data ingest at 80 MB/sec performance. This little Virtual Tape Library (VTL) emulates up to four TS3500 libraries, with 64 LTO-3 drives and over 8000 virtual tapes. See the [Announcement letter] for details.
The [ProtecTIER Entry Edition] offers a hub-and-spoke approach to replication. You can have up to twelve(12) TS7610 boxes (the "spokes") replicate to a central VTL (the "hub"). This can be ideal for protecting remote office or branch office deployments.
IBM dobules the storage capacity by utilizing 2TB hard disk drives for the N3300 and N3400 series models, maximizes customer satisfaction through Partner Select Bundles (software bundles) for all of the N3000 series (N3300, N3400, N3600), and offers Application and Server Packs (software bundles) for N3400 models.
For the high-end, IBM introduces an enhanced Performance Acceleration Module (PAM II) bundle for N7900 Gateway. This bundle includes two 512GB Solid State Drive PAM II adapters, two dual-port 10GbE TOE network interface cards (NIC), and various software features.
The DS5020 and EXP520 joins their bigger siblings DS5100 and DS5300 in supporting Solid State Drives (SSD), available in 73GB and 300GB capacities. A new air filter bezel is also available for these when used in dusty environments. See the [Announcement letter] for details.
For my friends down in Brazil, A new 2.8 meter length power cord that supports 220-250 volts is now available for all DS4000 and DS5000 series disk systems. Obrigado para o seu negócio!
IBM Tivoli Storage FlashCopy Manager v2.2
I covered this latest release in my post [FlashCopy Manager v2.2] but the marketing team felt we should include it with this launch to get added exposure and visibility.
I'll try to get to the rest in separate posts over the rest of this week.
I use two Cloud-Computing based photo-sharing services, [KodakGallery.com] and [Flickr.com], which serve two completely different purposes.
Formerly, this was Ofoto, but was acquired by Kodak. I started using this service back in 2002, and had over 12,000 photos uploaded over the past 8 years. I was able to share all my photos with my friends and family, and they could simply order whichever prints they want and have them shipped directly to them. They have incredibly high-professional photo-based products, like calendars and coffee table books, that you can produce from your own photos.
Sadly, the fine folks at Kodak Gallery decided they did not want my business anymore, and purged my 36GB of files from their system. To be fair, they did hint that they were having financial problems with an "Archive CD" offering, which would have allowed me to get a set of CDs or DVDs holding the high-resolution graphics of all my uploaded photos. This would have cost $150 or so, and if you uploaded more photos, there was no option to get the "delta" of photos uploaded since your last archive, so it would have cost me $150 every year or so to get an updated "backup" of my files. It seemed expensive and unnecessary at the time, given that I was sure that Kodak was not going out of business anytime soon, and that I was sure they took their own backups of all the photos that people put in their charge.
The problem is that Kodak Gallery was a free service, subsidized by people ordering physical prints and other products. As such, I got lots of email from Kodak every month, offering me free shipping, special promotions, and seasonal discounts. It was so much that I had all email from them automatically routed to a different sub-folder, that I would never look at, unless I was about to make a purchase and needed to find the best coupon code or free shipping option currently offered. This also had the unintended consequence that I missed the following series of notes:
Important: From the Gallery's General Manager (April 17)
Second notice: Our storage policy has changed (April 24)
Final notice: Your stored photos may be deleted (May 8)
We don't want to delete your photos (May 22)
All the notes mentioned the new "Storage Policy", here is a quick excerpt:
"The fact is, we store billions of photos for our 75 million members. The quality storage service the Gallery provides is significant in terms of our business costs.
So that we can provide the highest level of service, we're now asking all Gallery customers to make an annual nominal purchase in exchange for photo storage. We've modified our Terms of Service policy accordingly: if your Gallery photo storage equals 2 gigabytes or less, we're asking you to spend $4.99 annually; if more than 2 gigabytes, $19.99 annually.*
One last thought: We value and appreciate your business, and we want to continue our relationship with you in a spirit of mutual support and benefit. That's always been the Kodak way."
Since they had no response from me, nor saw any purchase activity, my 36GB of files were deleted on June 17. I discovered all of this when I contacted Kodak to find out where my files were last weekend during my "Spring Cleaning". I asked if I could at least get the final set of "Archive CDs", but they told me they were purged completely.
I understand the economy is in a recession, and many free cloud-based services are losing money and going under. I can understand they were faced with tough choices, Kodak opted to switch from a free service to fee-based service.
Albert Einstein defined Insanity as "doing the same thing over and over again and expecting different results." In general, if I am trying to get a hold of someone, and email isn't working, then I try something different, try them by phone, try them by snail mail, and so on. With the deluge of emails, people sometimes declare "email bankruptcy" by deleting everything in their inbox after coming back from vacation, or implement filters to automatically route mail to separate folders. I think it is unrealistic to expect that everybody reads every piece of email that you send them.
I would have liked for Kodak to have done at least one or more of the following, given that I had been such a long time customer, and they had earned hundreds of dollars in revenues from all the purchases, over the years, not just directly from me, but from my friends and family, of photos I uploaded to their website:
Send me a letter after not receiving any response from the first three notices. They sent me promotional materials and offers for 20 percent discounts, so they had my active snail mail address on file correctly. With 75 million users, it would have cost $33 million USD to send out snail mail letters to everyone, but for the subset of power-users who have more than 2GB of files, a snail mail letter might have gotten more $19.99 purchases they needed to stay in business.
Called me on the phone. Yes, they also had my phone number in their database.
Go ahead and charged my credit card on file $19.99 without a purchase, and given me a credit towards a future purchase. Something like: "You have not purchased anything in the last 12 months, so we charged your credit card, per our Terms of Service, but you can use this as a credit towards something in the next 60 days."
On the plus side, my "Spring Cleaning" project was done. You can't organize what you don't have anymore.
Flickr from Yahoo
I started using Flickr back in 2008 to hold photos and graphics for this blog. Flickr holds various sizes of photos that I can use directly with HTML tags. Clicking on the photo in the blog will take you to Flickr's service and allow you to see the large size resolution. The "Lotus Connections" that I have on IBM DeveloperWorks only offers 24MB of photo space, so Flickr was a nice alternative.
Unfortunately, Flickr had adopted a new policy that only the most recent 200 pictures would be visible, and I had already reached 170 photos. Rather than start deleting photos from my older blog posts, I opted to upgrade to the "Flickr Pro" account, with a fee of only $24.99 per year.
Hopefully, by paying an annual fee and choosing a successful and profitable Cloud-Computing company, I won't experience another traumatic loss. However, it does remind me that it is my responsibility to keep my own copies of these photos, just in case.
Fortunately, many "photo product" providers are connected to Flickr. For example, my publisher [<a href="http://www.lulu.com/">Lulu.com</a>] can access my Flickr photos to make photo-based coffee table books. As for my last eight years of memories that were lost, I will just have to treat it as if my house burned down. Rebuild and move on.
Of course, EMC isn't the first, and won't be the last, vendor to [hear the sirens] of Cloud Computing and crash their ships on rocky shores. Just because you manufacture hardware or write software does not guarantee your success as a Cloud service provider.
(FTC disclaimer: I work for IBM. IBM is a successful public cloud service provider, as well as offering products that can be used to deploy a private, hybrid or community cloud, and provides technology to other cloud service proviers.)
An amusing excerpt from Steve Duplessie's post:
"Side Note: There is no such thing as a private cloud. A private cloud is called IT. We don’t need more terms for the same stuff."
I have to agree that when vendors like EMC say "Journey to the Private Cloud", skeptics hear "How to keep your IT administrator job by sticking with a traditional IT approach". Butchers, bakers, candlestick makers and the specialty shop "arms dealers" of Cloud Computing IT equipment may not want to see their market shrink down to a dozen or so service providers, and drum up the fear that "Public Cloud" deployments will "disintermediate" the IT staff.
But does that mean the use of term "Private Cloud" should be discontinued? The US National Institute of Standards and Technology [NIST] offers their cloud model composed of five essential characteristics, three service models, and four deployment models. Here's an excerpt:
Broad network access
Cloud Software as a Service (SaaS)
Cloud Platform as a Service (PaaS)
Cloud Infrastructure as a Service (IaaS)
Like traditional IT, a private cloud infrastructure is operated solely for an organization, so I can see how many might consider the term unnecessary. However, unlike traditional IT, a private cloud may be managed by the organization or a third party and may exist on premise or off premise.
How many traditional IT departments meet the five essential characteristics above? Instead of "on-demand self-service", many IT departments have complicated and lengthy procurement and change control procedures. A few might have "measured service" with a charge-back scheme, and a few others prefer to use a "show-back" aproach instead, showing end users or managers how much IT resources are being consumed without assigning a monetary figure or other penalty. Rapid elasticity? Giving any resource you asked for back can be just as painful because re-purposing that equipment follows the same complicated and lengthy change control procedures.
Just like the term "intranet" refers to a private network that employs Internet standards and technologies, I feel the term "private cloud" is useful, representing an infrastructure that meets the above criteria, employing Public Cloud standards and technologies, that can distinguish itself from traditional IT in key ways that provide business value.
What I do hope "vaporizes" is all the hype, and all the misuse of the Cloud terminology out there.
Well, I'm back from my adventure. For those who did not follow my tweets, here is a quick recap. Not counting the day we flew from Tucson to Minneapolis, or the day we flew from Memphis back to Tucson, Mo and I spent nine days on the road, covering 1549 miles, or roughly two thirds of the Mississippi River.
Celebrated Fourth of July at the [Wide River Winery] just north of Clinton, IA. Saw "The Last Airbender" at the local cinema.
Buffalo Bill Cody museum was closed on Monday, ate my first loose-meat sandwich lunch at Maid-Rite in Moline, IL, the button museum, aka [Muscatine History and Industry Center] was also closed on Monday, took pictures in the corn fields at Oquawka, IA, ate smoked Carp from [Quality Fisheries, in Niota, IA], ate raisin pie at the Maid-Rite in Quincey, IL. Stayed in a hotel in Hannibal, MO - home of Mark Twain.
Took the Mark Twain paddleboat tour up and down Mississippi river to see Jackson island, almost drove car into the river at Winfield, MO where the Ferry was supposed to be, ate one of everything on the menu at [Fast Eddy's Bon-Air], rode up to the top of the [Gateway Arch] in St. Louis. We stayed in a hotel in downtown St. Louis, MO.
Ate donuts at World's Fair Donuts and frozen custard called "concrete" at [Ted Drewes'] in St. Louis. Popeye museum in Chester, IL, ate dinner at Dixie BBQ in Jonesboro, and took pictures of the huge Superman statue in Metropolis, IL. Stayed in a hotel in Paducah, KY.
Read the murals on the flood walls and toured the [National Quilt Museum] in Paducah, KY. Lunch at Nicky's BBQ just north of Clinton, KY, stopped for photos at Reelfoot Lake in Tennessee. Stayed in a hotel in Memphis, TN.
Tour of [Graceland Mansion], home of Elvis Presley, and [Mud Island], ate dinner at Gus' World Famous Hot & Spicy Chicken, all in Memphis, TN.
Well, I am off on a much-needed vacation. For my American readers, this weekend represents our "4th of July" Independence Day holiday. What better way to celebrate than to drive hundreds of miles from one side of the country to the other? In this case, from the North side down to the South side.
I am armed with two books on this subject. The first, is part of a series on American Road Trips, which details the roadside attractions to be found along the Great River Road. We will start up in Minnesota, and work our way Southward, covering a total of eight states in eight days along the Mississippi River.
The second book is Alton Brown's "Feasting on Asphalt, the River Run". This book describes Alton's ride Northward up the Mississippi river, detailing the restaurants and foods he enjoyed, so I will have to read the chapters in reverse.
Special thanks to Roy Buol, mayor of Dubuque, Iowa that I [met in Scottsdale earlier this year] for the idea to come visit his fine city, considered one of the Smarter Cities in the USA, thanks to IBM technology.
I don't know if I will have internet access along the way, or have the time and/or energy to blog, tweet (@az990tony) or upload photos during the trip. We'll see.
Congratulations to my colleague and close friend, Harley Puckett, who celebrated his 25th anniversary of service here at IBM. This is known internally as joining the "Quarter Century Club" or QCC. This is not just a figure of speech, the members of this club hold get-togethers and barbeques throughout the year.
Here is Harley welcoming Ken Hannigan and others he worked with back in Tivoli Storage Manager (TSM) software development.
Our manager, Bill Terry, presenting Harley with a plaque.
Continuing my saga for my [New Laptop], I have gotten all my programs operational, transferred and organized all my data, and now ready for testing. You can read my previous posts on this series: [Day 1], [Day 2], [Day 3], [Day 4].
At this point, you might be thinking, "Testing? Just use your laptop already, deal with problems as you find them!" In my case, I need to sign off that the new laptop meets my needs, and then send back my previous laptop, wiped clean of all passwords and data. I have until the end of June to do this.
The value of testing is to avoid problems later, perhaps an inconvenient time such as a business trip or client briefing. It is better to work out any issues while I am still in the office, connected to the internal IBM intranet on a high-speed wired connection. Also, I plan to do a Physical-to-Virtual (P-to-V) conversion of my Windows XP C: drive to run as a virtual guest OS on Linux, so I want to make sure the image is in working order before the conversion. That said, here is what my testing encountered.
Of the 134 applications I had identified as being installed on my old laptop, I determined that I only needed about 70 of them. The others I did not bother to install on the new.
I had not thought about "addons" and "plugins" that I have that attach themselves inside browsers or other applications. I made sure that Flash, Shockwave and Java worked correctly on all three browsers: IE6, Firefox and Opera.
One of my "plugins" is an application called [iSpring Pro, which plugs into Microsoft PowerPoint. I thought I had Microsoft Office installed, but found out the standard IBM build had only the viewers. I installed Microsoft Office 2003 Standard Edition with PowerPoint, Excel and Word. I then realized that I did not have the original V4.3 installation file for iSpring Pro, so I downloaded the latest v5 from their website. However, my license key is only for version 4, so a quick email got this resolved, and the nice folks at iSpring Solutions sent me the v4.3 installation file.
Shameless Plug: We use iSpring Pro to record our voices with PowerPoint slides to generate web videos for the [IBM Virtual Briefing Center] which we use to complement face-to-face briefings. This allows attendees to review introductory materials to prepare for their visit to Tucson, or to stay up-to-date on products and features in between annual visits. If you have not checked out the IBM Virtual Briefing Center, now is a good time to see what videos and other resources we have out there. You can even request to schedule a briefing in Tucson!
Testing out iSpring Pro, I realized that there are no jacks for my headset. On my old ThinkPad T60, I had two jacks, one green for headphone and one pink for microphone. My headset has two cables, one for each, which I then use for the recordings. I also use this for online webinars and training sessions. Apparently, ThinkPad T410 went for a single 3.5mm "Combo" audio jack that handles both roles. Fortunately, there is a [Headset Buddy] adapter that merges the two cables from my headset to the combo jack on my new laptop. I ordered one which will arrive some time next week.
My new laptop doesn't fit my old docking station either. I had set the docking station aside while I had the two laptops latched together for the file transfers, but now that I am done with the old laptop, I discovered that my new T410 doesn't fit. I ordered a new one.
Using find, grep, awk, sort and uniq, I was able to generate a list of all the file extensions on my Documents foler. I was able to find old Lotus 123, Freelance Graphics, and Wordpro files. I thought Lotus Symphony would handle these, but it does not. I was able to install an old version of Lotus Smartsuite that includes these programs so that I can process these files.
I also found in the extensions list pptx, docx and xlsx files, which represent the new Microsoft Office 2007 formats. I installed the "Format Compatability Pack" that allows Office 2003 read these files.
Lastly, I installed a few programs that support a wide variety of file formats. VideoLAN's [VLC] plays a variety of audio and video files. [7-Zip] packs and unpacks a variety of archive files. (Note: Another program, BitZipper, also supports a variety of archive formats, but the install will corrupt your Firefox and IE browsers with new tool bars, change your search engine default, and install a lot of other unwanted software. Cleaning up the mess can be time-consuming. You have been warned!) I also installed [MadEdit], a binary/hex/text editor that will open any file to see what kind of format it has inside. From this, I was able to determine that some of my extension-less files were GIF, RTF or PDF format, and rename them accordingly.
With the testing done, I am ready to go wipe my old system of all passwords and data!
Continuing my saga for my [New Laptop], I have gotten all my programs operational, and now it is a good time to re-evaluate how I organize my data. You can read my previous posts on this series: [Day 1], [Day 2], [Day 3].
I started my career at IBM developing mainframe software. The naming convention was simple, you had 44 character dataset names (DSN), which can be divided into qualifiers separated by periods. Each qualifier could be up to 8 characters long. The first qualifier was called the "high level qualifier" (HLQ) and the last one was the "low level qualifier" (LLQ). Standard naming conventions helped with ownership and security (RACF), catalog management, policy-based management (DFSMS), and data format identification. For example:
In the first case, we see that the HLQ is "PROD" for production, the application is PAYROLL and this file holds job control language (JCL). The LLQ often identified the file type. The second can be a version for testing a newer version of this application. The third represents user data, in which case my userid PEARSON would have my own written TEST JCL. I have seen successful naming conventions with 3, 4, 5 and even 6 qualifiers. The full dataset name remains the same, even if it is moved from one disk to another, or migrated to tape.
(We had to help one client who had all their files with single qualifier names, no more than 8 characters long, all in the Master Catalog (root directory). They wanted to implement RACF and DFSMS, and needed help converting all of their file names and related JCL to a 4-qualifer naming convention. It took seven months to make this transformation, but the client was quite pleased with the end result.)
While the mainframe has a restrictive approach to naming files, the operating systems on personal computers provide practically unlimited choices. File systems like NTFS or EXT3 support filenames as long as 254 characters, and pathnames up to 32,000 characters. The problem is that when you move a file from one disk to another, or even from one directory structure to another, the pathname will change. If you rely on the pathname to provide critical information about the meaning or purpose of a file, that could get lost when moving the files around.
I found several websites that offered organization advice. On The Happiness Project blog, Gretchen Rubin [busts 11 myths] about organization. On Zenhabits blog, Leo Babauta offers [18 De-cluttering tips].
Peter Walsh's [Tip No. 185] suggests using nouns to describe each folder. Granted these are about physical objects in your home or office, but some of the concepts can apply to digital objects on your disk drive.
"Use the computer’s sorting function. Put “AAA” (or a space) in front of the names of the most-used folders and “ZZZ” (or a bullet) in front of the least-used ones, so the former float to the top of an alphabetical list and the latter go to the bottom."
Personally, I hate spaces anywhere in directory and file names, and the thought of putting a space at the front of one to make it float to the top is even worse. Rather than resorting to naming folders with AAA or ZZZ, why not just limit the total number of files or directories so they are all visible on the screen. I often sort by date to access my most frequently-accessed or most-recently-updated files.
Of all the suggestions I found, Peter Walsh's "Use Nouns" seemed to be the most useful. Wikipedia has a fascinating article on [Biological Classification]. Certainly, if all living things can be put into classifications with only seven levels, we should not need more than seven levels of file system directory structure either! So, this is how I decided to organize my files on my new Thinkad T410:
Windows XP operating system programs and applications. I have structured this so that if I had to replace my hard disk entirely while traveling, I could get a new drive and restore just the operating system on this drive, and a few critical data files needed for the trip. I could then do a full recovery when I was back in the office. If I was hit with a virus that prevented Windows from booting up, I could re-install the Windows (or Linux) operating system without affecting any of my data.
This will be for my most active data, files and databases. I have the Windows "My Documents" point to D:\Documents directory. Under Archives, I will keep files for events that have completed, projects that have finished, and presentations I used that year. If I ever run out of space on my disk drive, I would delete or move off these archives first. I have a single folder for all Downloads, which I can then move to a more appropriate folder after I decide where to put them. My Office folder holds administrative items, like org charts, procedures, and so on.
As a consultant, many of my files relate to Events, these could be Briefings, Conferences, Meetings or Workshops. These are usually one to five days in duration, so I can hold here background materials for the clients involved, agendas, my notes on what transpired, and so on. I keep my Presentations separately, organized by topic. I also am involved with Projects that might span several months or ongoing tasks and assignments. I also keep my Resources separately, these could be templates, training materials, marketing research, whitepapers, and analyst reports.
A few folders I keep outside of this structure on the D: drive. [Evernote] is an application that provides "folksonomy" tagging. This is great in that I can access it from my phone, my laptop, or my desktop at home. Install-files are all those ZIP and EXE files to install applications after a fresh Windows install. If I ever had to wipe clean my C: drive and re-install Windows, I would then have this folder on D: drive to upgrade my system. Finally, I keep my Lotus Notes database directory on my D: drive. Since these are databases (NSF) files accessed directly by Lotus Notes, I saw no reason to put them under the D:\Documents directory structure.
This will be for my multimedia files. These don't change often, are mostly read-only, and could be restored quickly as needed.
I'll give this new re-organization a try. Since I have to take a fresh backup to Tivoli Storage Manager anyways, now is the best time to re-organize the directory structure and update my dsm.opt options file.
Continuing my saga for my [New Laptop], let's recap my progress so far:
[Day 1 afternoon], I received the laptop from shipping on Wednesday, took a backup of the factory install image to an external USB drive, and re-partitioned to run both Windows and Linux operating systems.
[Day 2], I spent Thursday using the "Migration Assistant" tool, and completed the operation sending the rest of my data over to the /dev/sda6 NTFS partition.
So now, Friday (day 3), I get to install any applications that were not part of the pre-installed image. Thankfully, I had planned ahead and figured out the 134 different applications that I had on my old system. I printed out a copy of my spreadsheet, and used it as a checklist to systematically go through the list. For each one, I determined one of the following:
If I could find the application already installed, either the same version or newer, or functionally equivalent, then I would mark it down as being part of the factory build. Of those programs pre-installed, I am quite pleased that the settings were carried over during yesterday's file transfer. For example, my bookmarks and bookmarklets on Firefox are all in tact. However, it did not carry forward all of my Firefox addons, so these I had to install separately.
IBM Standard Software Installer is our internal website for IBM and select third-party software for the different operating systems supported. Many of the ISSI programs were already included in the factory build, such as Lotus Notes, Lotus Symphony, Firefox browser, and so I had very few left remaining to do manually from ISSI.
INSTALL from D:\Install-Files
As I mentioned in my previous post, I saved the ZIP or EXE files of installation, as well as any license keys, URLs and other useful information to re-install each application.
COPY over from D:\Prog-Files
Many programs don't have installation files, because they don't need to update the registry or create Desktop icons or Taskbar management buttons. For these I can just copy the directory over to C:\Program Files.
In some cases, the Install-File was fairly downlevel, so I downloaded a fresh copy from the Web. In other cases, I forgot to save the ZIP or EXE, so this was the backup plan.
DEFER for later install
I worked down the list alphabetically, but some programs needed other programs to be installed first, or I needed to find the license registry key, or whatever. This allowed me to focus on the most important programs first. Others I might defer indefinitely until I need them, such as programs to access Second Life, or to build software for Lego Mindstorms robots.
SKIP those applications no longer required
Some programs just don't need to be on my new system. This includes software to manage printers I no longer have, drivers to attach to gadgets and devices I no longer own, and software that might have been specific to the old ThinkPad T60. This was also a good time to "de-duplicate" similar applications. For example, I have decided to limit myself to just three browsers: Firefox, Opera, and Internet Explorer IE6.
The planning paid off. I was able to confirm or install all of my applications today and have a fully working Windows XP system partition. I celebrated by taking another backup.
Continuing my saga regarding my [New Laptop], I managed on
[Wednesday afternoon] to prepare my machine with separate partitions for programs and data. I was hoping to wrap things up on day 2 (Thursday), but nothing went smoothly.
Just before leaving late Wednesday evening, I thought I would try running the "Migration Assistant" overnight by connecting the two laptops with a REGULAR Ethernet cable. The instructions indicated that in "most" cases, two laptops can be connected using a regular "patch cord" cable. These are the kind everyone has, the connects their laptop to the wall socket for wired connection to the corporate intranet, or their personal computers to their LAN hubs at home. Unfortunately, the connection was not recognized, so I suspected that this was one of the exceptions not covered.
(There are two types of Ethernet cables. The ["patch cord"] connects computers to switches. The ["crossover" cable] connects like devices, such as computers to computers, or switches to switches. Four years ago, I used a crossover cable to transfer my files over, and assumed that I would need one this time as well.)
Thursday morning, I borrowed a crossover cable from a coworker. It was bright pink and only about 18 inches long, just enough to have the two laptops side by side. If the pink crossover cable were any shorter, the two laptops would be back to back. I kept the old workstation in the docking station, which allowed it to remain connected to my big flat screen, mouse, keyboard and use the docking stations RJ45 to connect to the corporate intranet. That left the RJ45 on the left side of the old system to connect via crossover cable to the new system. But that didn't work, of course, because the docking station overrides the side port, so we had to completely "undock" and go native laptop to laptop.
Restarting the Migration Assistant, I unplug the corporate intranet cable from the old laptop, put one end of the pink cable into each Ethernet port of each laptop. On the new system, Migration Assistant asks to setup a password and provides an IP address like 169.254.aa.bb with a netmask of 255.255.0.0 and I am supposed to type this IP address over on the old system for it to reach out and connect. It still didn't connect.
We tried a different pink crossover cable, no luck. My colleague Harley brought over his favorite "red" crossover cable, that he has used successfully many times, but still didn't work. The helpful diagnostic advice was to disable all firewall programs from one or both systems.
I disabled Symantec Client Firewall on both systems. Still not working. I even tried booting both systems up in "safe" mode, using MSCONFIG to set the reboot mode as "safe with networking" as the key option. Still not working. At this point, I was afraid that I would have to use the alternate approach, which was to connect both systems to our corporate 100 Mbps system, which would be painfully slow. I only have one active LAN cable in my office, so the second computer would have to sit outside in the lobby.
Looking at the IP address on the old system, it was 9.11.xx.yy, assigned by our corporate DHCP, so not even in the same subnet of the new computer. So, I created profiles on ThinkVantage Access Connections on both systems, with 192.168.0.yy netmask 255.255.255.0 on the old system, and 192.168.0.bb on the new system. This worked, and a connection between the two systems was finally recognized.
Since I had 23GB of system files and programs on my old C: drive, and 80GB of data on my old D: drive, I didn't think I would run out of space on my new 40GB C: drive and 245GB D: drive, but it did! The Migration Assistant wanted to my D:\Documents on my new C: drive and refused to continue. I had to turn off D:\Documents from the list so that it could continue, processing only the programs and system settings on C: drive. It took 61 minutes to scan 23GB on my C: drive, identify 12,900 files to move, representing 794MB of data. Seriously? Less than 1GB of data moved!
It then scanned all of the programs I had on my old system, and decided that there were none that needed to be moved or installed on the new system. The closing instructions explained there might be a few programs that need to be manually installed, and some data that needed to be transferred manually.
Given the performance of Migration Assistant, I decided to just setup a direct Network Mapping of the new D: drive as Y: on my old system, and just drag and drop my entire folder over. Even at 1000 Mbps, this still took the rest of the day. I also backed up C:\Program Files using [System Rescue CD] to my external USB drive, and restored as D:\prog-files, just in case. In retrospect, I realize it would have been faster just to have dumped my D: drive to my USB drive, and restore it on the new system.
I'll leave the process of re-installing missing programs for Friday.
Continuing my rant from Monday's post [Time for a New Laptop], I got my new laptop Wednesday afternoon. I was hoping the transition would be quick, but that was not the case. Here were my initial steps prior to connecting my two laptops together for the big file transfer:
Document what my old workstation has
Back in 2007, I wrote a blog post on how to [Separate Programs from Data]. I have since added a Linux partition for dual-boot on my ThinkPad T60.
Windows XP SP3 operating system and programs
Red Hat Enterprise Linux 5.4
My Documents and other data
I also created a spreadsheet of all my tools, utilities and applications. I combined and deduplicated the list from the following sources:
Control Panel -> Add/Remove programs
Start -> Programs panels
Program taskbar at bottom of screen
The last one was critical. Over the years, I have gotten in the habit of saving those ZIP or EXE files that self-install programs into a separate directory, D:/Install-Files, so that if I had to unintsall an application, due to conflicts or compatability issues, I could re-install it without having to download them again.
So, I have a total of 134 applications, which I have put into the following rough categories:
AV - editing and manipulating audio, video or graphics
Files - backup, copy or manipulate disks, files and file systems
Browser - Internet Explorer, Firefox, Opera and Google Chrome
Communications - Lotus Notes and Lotus Sametime
Connect - programs to connect to different Web and Wi-Fi services
Demo - programs I demonstrate to clients at briefings
Drivers - attach or sync to external devices, cell phones, PDAs
Games - not much here, the basic solitaire, mindsweeper and pinball
Help Desk - programs to diagnose, test and gather system information
Projects - special projects like Second Life or Lego Mindstorms
Lookup - programs to lookup information, like American Airlines TravelDesk
Meeting - I have FIVE different webinar conferencing tools
Office - presentations, spreadsheets and documents
Platform - Java, Adobe Air and other application runtime environments
Player - do I really need SIXTEEN different audio/video players?
Printer - print drivers and printer management software
Scanners - programs that scan for viruses, malware and adware
Tools - calculators, configurators, sizing tools, and estimators
Uploaders - programs to upload photos or files to various Web services
Backup my new workstation
My new ThinkPad T410 has a dual-core i5 64-bit Intel processor, so I burned a 64-bit version of [Clonezilla LiveCD] and booted the new system with that. The new system has the following configuration:
Windows XP SP3 operating system, programs and data
There were only 14.4GB of data, it took 10 minutes to backup to an external USB disk. I ran it twice: first, using the option to dump the entire disk, and the second to dump the selected partition. The results were roughly the same.
Run Workstation Setup Wizard
The Workstation Setup Wizard asks for all the pertinent location information, time zone, userid/password, needed to complete the installation.
I made two small changes to connect C: to D: drive.
Changed "My Documents" to point to D:\Documents which will move the files over from C: to D: to accomodate its new target location. See [Microsoft procedure] for details.
Edited C:\notes\notes.ini to point to D:\notes\data to store all the local replicas of my email and databases.
Install Ubuntu Desktop 10.04 LTS
My plan is to run Windows and Linux guests through virtualization. I decided to try out Ubuntu Desktop 10.04 LTS, affectionately known as Lucid Lynx, which can support a variety of different virtualization tools, including KVM, VirtualBox-OSE and Xen. I have two identical 15GB partitions (sda2 and sda3) that I can use to hold two different systems, or one can be a subdirectory of the other. For now, I'll leave sda3 empty.
Take another backup of my new workstation
I took a fresh new backup of paritions (sda1, sda2, sda6) with Clonezilla.
The next step involved a cross-over Ethernet cable, which I don't have. So that will have to wait until Thursday morning.
Well, it's Tuesday, and you all know what that means... IBM announcements!
This week, IBM announced the IBM Tivoli Storage Productivity Center for Disk Midrange Edition, affectionately referred to as "MRE". This is basically TPC for Disk but with two key differences:
A special license that covers only DS3000, DS4000, DS5000 series, whether natively attached or virtualized behind SAN Volume Controller.
A new pricing model based on the number on controllers and drawers, rather than by TB managed. For example, if you have a DS5300 and two expansion drawers, then you pay for three units of MRE. As you upgrade from smaller capacity disks to larger capacity disks, your license costs won't increase. This eliminates the quarterly hassle to "true up" your software licenses to match actual capacity that is required on TB-based licensing.
My how time flies. This week marks my 24th anniversary working here at IBM. This would have escaped me completely, had I not gotten an email reminding me that it was time to get a new laptop. IBM manages these on a four-year depreciation schedule, and I received my current laptop back in June 2006, on my 20th anniversary.
When I first started at IBM, I was a developer on DFHSM for the MVS operating system, now called DFSMShsm on the z/OS operating system. We all had 3270 [dumb terminals], large cathode ray tubes affectionately known as "green screens", and all of our files were stored centrally on the mainframe. When Personal Computers (PC) were first deployed, I was assigned the job of deciding who got them when. We were getting 120 machines, in five batches of 24 systems each, spaced out over the next two years. I was assigned the job of recommending who should get a PC during the first batch, the second batch, and so on. I was concerned that everyone would want to be part of the first batch, so I put out a survey, asking questions on how familiar they were with personal computers, whether they owned one at home, were familiar with DOS or OS/2, and so on.
It was actually my last question that helped make the decision process easy:
How soon do you want a Personal Computer to replace your existing 3270 terminal?
As late as possible
I had five options, and roughly 24 respondents checked each one, making my job extremely easy. Ironically, once the early adopters of the first batch discovered that these PC could be used for more than just 3270 terminal emulation, many of the others wanted theirs sooner.
Back then, IBM employees resented any form of change. Many took their new PC, configured it to be a full-screen 3270 emulation screen, and continued to work much as they had before. My mentor, Jerry Pence, would print out his mails, and file the printed emails into hanging file folders in his desk credenza. He did not trust saving them on the mainframe, so he was certainly not going to trust storing them on his new PC. One employee used his PC as a door stop, claiming he will continue to use his 3270 terminal until they take it away from him.
Moving forward to 2006, I was one of the first in my building to get a ThinkPad T60. It was so new that many of the accessories were not yet available. It had Windows XP on a single-core 32-bit processor, 1GB RAM, and a huge 80GB disk drive. The built-in 1GbE Ethernet went unused for a while, as we had 16 Mbps Token Ring network.
I was the marketing strategist for IBM System Storage back then, and needed all this excess power and capacity to handle all my graphic-intense applications, like GIMP and Second Life.
Over the past four years, I made a few slight improvements. I partitioned the hard drive to dual-boot between Windows and Linux, and created a separate partition for my data that could be accessed from either OS. I increased the memory to 2GB and replaced the disk with a drive holding 120GB capacity.
A few years ago, IBM surprised us by deciding to support Windows, Linux and Mac OS computers. But actually it made a lot of sense. IBM's world-renown global services manages the help-desk support of over 500 other companies in addition to the 400,000 employees within IBM, so they already had to know how to handle these other operating systems. Now we can choose whichever we feel makes us more productive. Happy employees are more productive, of course. IBM's vision is that almost everything you need to do would be supported on all three OS platforms:
Access your email, calendar, to-do list and corporate databases via Lotus Notes on either Windows, Linux or Mac OS. Corporate databases store our confidential data centrally, so we don't have to have them on our local systems. We can make local replicas of specific databases for offline access, and these are encrypted on our local hard drive for added protection. Emails can link directly to specific entries in a database, so we don't have huge attachments slowing down email traffic. IBM also offers LotusLive, a public cloud offering for companies to get out of managing their own email Lotus Domino repositories.
Create presentations, documents and spreadsheets on either Windows, Linux or Mac OS. Lotus Symphony is based on open source OpenOffice and is compatible with Microsoft Office. This allows us to open and update directly in Microsoft's PPT, DOC and XLS formats.
Many of the corporate applications have now been converted to be browser-accessible. The Firefox browser is available on Windows, Linux and Mac OS. This is a huge step forward, in my opinion, as we often had to download applications just to do the simplest things like submit our time-sheet or travel expense reimbursement. I manage my blog, Facebook and Twitter all from online web-based applications.
The irony here is that the world is switching back to thin clients, with data stored centrally. The popularity of Web 2.0 helped this along. People are using Google Docs or Microsoft OfficeOnline to eliminate having to store anything locally on their machines. This vision positions IBM employees well for emerging cloud-based offerings.
Sadly, we are not quite completely off Windows. Some of our Lotus Notes databases use Windows-only APIs to access our Siebel databases. I have encountered PowerPoint presentations and Excel spreadsheets that just don't render correctly in Lotus Symphony. And finally, some of our web-based applications work only in Internet Explorer! We use the outdated IE6 corporate-wide, which is enough reason to switch over to Firefox, Chrome or Opera browsers. I have to put special tags on my blog posts to suppress YouTube and other embedded objects that aren't supported on IE6.
So, this leaves me with two options: Get a Mac and run Windows on the side as a guest operating system, or get a ThinkPad to run Windows or Windows/Linux. I've opted for the latter, and put in my order for a ThinkPad 410 with a dual-core 64-bit i5 Intel processor, VT-capable to provide hardware-assistance for virtualization, 4GB of RAM, and a huge 320GB drive. It will come installed with Windows XP as one big C: drive, so it will be up to me to re-partition it into a Windows/Linux dual-boot and/or Windows and Linux running as guest OS machine.
(Full disclosure to make the FTC happy: This is not an endorsement for Microsoft or against Apple products. I have an Apple Mac Mini at home, as well as Windows and Linux machines. IBM and Apple have a business relationship, and IBM manufactures technology inside some of Apple's products. I own shares of Apple stock, I have friends and family that work for Microsoft that occasionally send me Microsoft-logo items, and I work for IBM.)
I have until the end of June to receive my new laptop, re-partition, re-install all my programs, reconfigure all my settings, and transfer over my data so that I can send my old ThinkPad T60 back. IBM will probably refurbish it and send it off to a deserving child in Africa.
If you have an old PC or laptop, please consider donating it to a child, school or charity in your area. To help out a deserving child in Africa or elsewhere, consider contributing to the [One Laptop Per Child] organization.
The BP oil spill in the Gulf of Mexico is a good reminder that all organizations should consider practice and execution of their contingency plans. In this most recent case, the [Deepwater Horizon] oil platform had an explosion on April 20, resulting in oil spewing out at an estimated 19,000 barrels per day. While some bloggers have argued that BP failed to plan, and therefore planned to fail, I found that hard to believe. How can a billion-dollar multinational company not have contingency plans?
The truth is, BP did have plans. Karen Dalton Beninato of New Orleans' City Voices discusses BP's Gulf of Mexico Regional Oil Spill Response Plan (OSRP) in her article [BP's Spill Plan: What they knew and when they knew it]. A
[redacted 90-page version of the OSRP] is available on their website.
The plan indicates that it may be 30 days from the time a deep offshore leak reaches the shoreline, giving OSRP participants plenty of time to take action.
(Having former politicians [blame environmentalists] for this crisis does not help much either. At least the deep shore rigs give you 30 days to react to a leak before the oil gets to the shoreline. Having oil rigs closer to shore will just shorten this time to react. Allowing onshore oil rigs does not mean oil companies would discontinue their deep offshore operations. There are thousands of oil rigs in the Gulf of Mexico. Extracting oil in the beautiful Alaska National Wildlife Reserve [ANWR] might be safer, it does not eliminate the threat entirely, and any leak there would be damaging to the local plant and animals in the same manner.)
So perhaps the current crisis was not the result of a lack of planning, but inadequate practice and execution. The same is true for IT Business Continuity / Disaster Recovery (BC/DR) plans. In all cases, there are four critical parts:
The planning team needs to anticipate every possible incident, determine the risks involved and the likelihood of impact, and either accept them, or decide to mitigate them. This can include natural disasters (hurricanes, fires, floods) and technical issues (computer viruses, power outages, network disruption).
Mitigation can involve taking backups, having replicated copies at a remote location, creating bootable media, training all of the appropriate employees, and having written documented procedures. IBM's Unified Recovery Management approach can protect your entire IT operations, from laptops of mobile employees, to remote office/branch office (ROBO) locations, to regional and central data centers.
When was the last time you practiced your Business Continuity / Disaster Recovery plan? I have seen this done at a variety of levels. At the lowest level, it is all done on paper, in a conference room, with all participants talking through their respective actions. These are often called "walk-throughs". At the highest level, you turn off power to your data center --on a holiday weekend to minimize impact to operating revenues-- and have the team bring up applications at the alternate site.
As many as 80 percent of these BC/DR exercises are considered failures, in that if a real disaster would have occurred, the participants are convinced they would not have achieved their target goals of Recovery Time Objective (RTO). However, they are not complete failures if they can help improve the plans, help identify new incidents that were not previously considered, and help train the participants in recovery procedures.
The last part is execution. In my career, I have been onsite for many Disaster Recovery exercises as well as after real disasters have occured. I am not surprised how many people assume that if they have plans in place, have made preparations, and have one to three practice drills per year, that the actual "execution" would directly follow. While the book [Execution] by Bossidy and Charan is not focused on IT BC/DR plans per se, it is a great read on how to manage the actual execution of any kind of business plan. I have read this book and recommend it.
If you have not tested out your IT department's BC/DR plans. Perhaps its time to dust off your copy, review it, and schedule some time for practice.
Well, it feels like Tuesday and you know what that means... "IBM Announcement Day!" Actually, today is Wednesday, but since Monday was Memorial Day holiday here in the USA, my week is day-shifted. Yesterday, IBM announced its latest IBM FlashCopy Manager v2.2 release. Fellow blogger, Del Hoobler (IBM) has also posted something on this out atthe [Tivoli Storage Blog].
IBM FlashCopy Manager replaces two previous products. One was called Tivoli Storage Manager for Copy Services, the other was called Tivoli Storage Manager for Advanced Copy Services. To say people were confused between these two was an understatement, the first was for Windows, and the second was for UNIX and Linux operating systems. The solution? A new product that replaces both of these former products to support Windows, UNIX and Linux! Thus, IBM FlashCopy Manager was born. I introduced this product back in 2009 in my post [New DS8700 and other announcements].
IBM Tivoli Storage FlashCopy Manager provides what most people with "N series SnapManager envy" are looking for: application-aware point-in-time copies. This product takes advantage of the underlying point-in-time interfaces available on various disk storage systems:
FlashCopy on the DS8000 and SAN Volume Controller (SVC)
Snapshot on the XIV storage system
Volume Shadow Copy Services (VSS) interface on the DS3000, DS4000, DS5000 and non-IBM gear that supports this Microsoft Windows protocol
For Windows, IBM FlashCopy Manager can coordinate the backup of Microsoft Exchange and SQL Server. The new version 2.2 adds support for Exchange 2010 and SQL Server 2008 R2. This includes the ability to recover an individual mailbox or mail item from an Exchange backup. The data can be recovered directly to an Exchange server, or to a PST file.
For UNIX and Linux, IBM FlashCopy Manager can coordinate the backup of DB2, SAP and Oracle databases. Version 2.2 adds support specific Linux and Solaris operating systems, and provides a new capability for database cloning. Basically, database cloning restores a database under a new name with all the appropriate changes to allow its use for other purposes, like development, test or education training. A new "fcmcli" command line interface allows IBM FlashCopy Manager to be used for custom applications or file systems.
A common misperception is that IBM FlashCopy Manager requires IBM Tivoli Storage Manager backup software to function. That is not true. You have two options:
In Stand-alone mode, it's just you, the application, IBM FlashCopy Manager and your disk system. IBM FlashCopy Manager coordinates the point-in-time copies, maintains the correct number of versions, and allows you to backup and restore directly disk-to-disk.
Unified Recovery Management with Tivoli Storage Manager
Of course, the risk with relying only on point-in-time copies is that in most cases, they are on the same disk system as the original data. The exception being virtual disks from the SAN Volume Controller. IBM FlashCopy Manager can be combined with IBM Tivoli Storage Manager so that the point-in-time copies can be copied off to a local or remote TSM server, so that if the disk system that contains both the source and the point-in-time copies fails, you have a backup copy from TSM. In this approach, you can still restore from the point-in-time copies, but you can also restore from the TSM backups as well.
IBM FlashCopy Manager is an excellent platform to connect application-aware fucntionality with hardware-based copy services.