This blog is for the open exchange of ideas relating to IBM Systems, storage and storage networking hardware, software and services.
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Tony Pearson is a Master Inventor, Senior IT Architect and Event Content Manager for [IBM Systems for IBM Systems Technical University] events. With over 30 years with IBM Systems, Tony is frequent traveler, speaking to clients at events throughout the world.
Lloyd Dean is an IBM Senior Certified Executive IT Architect in Infrastructure Architecture. Lloyd has held numerous senior technical roles at IBM during his 19 plus years at IBM. Lloyd most recently has been leading efforts across the Communication/CSI Market as a senior Storage Solution Architect/CTS covering the Kansas City territory. In prior years Lloyd supported the industry accounts as a Storage Solution architect and prior to that as a Storage Software Solutions specialist during his time in the ATS organization.
Lloyd currently supports North America storage sales teams in his Storage Software Solution Architecture SME role in the Washington Systems Center team. His current focus is with IBM Cloud Private and he will be delivering and supporting sessions at Think2019, and Storage Technical University on the Value of IBM storage in this high value IBM solution a part of the IBM Cloud strategy. Lloyd maintains a Subject Matter Expert status across the IBM Spectrum Storage Software solutions. You can follow Lloyd on Twitter @ldean0558 and LinkedIn Lloyd Dean.
Tony Pearson's books are available on Lulu.com! Order your copies today!
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This week, July 26-30, 2010, I am in Washington DC for the annual [2010 System Storage Technical University]. As with last year, we have joined forces with the System x team. Since we are in Washington DC this time, IBM added a "Federal Track" to focus on government challenges and solutions. So, basically, offering attendees the option to attend three conferences for one low price.
This conference was previously called the "Symposium", but IBM changed the name to "Technical University" to emphasize the technical nature of the conference. No marketing puffery like "Journey to the Private Cloud" here! Instead, this is bona fide technical training, qualifying attendees to count this towards their Continuing Professional Education (CPE).
(Note to my readers:The blogosphere is like a playground. In the center are four-year-olds throwing sand into each other's faces, while mature adults sit on benches watching the action, and only jumping in as needed. For example, fellow blogger Chuck Hollis (EMC) got sand in his face for promising to resign if EMC ever offered a tacky storage guarantee, and then [failed to follow through on his promise] when it happened.
Several of my readers asked me to respond to another EMC blogger's latest [fistful of sand].
A few months ago, fellow blogger Barry Burke (EMC) committed to [stick to facts] in posts on his Storage Anarchist blog. That didn't last long! BarryB apparently has fallen in line with EMC's over-promise-then-under-deliver approach. Unfortunately, I will be busy covering the conference and IBM's robust portfolio of offerings, so won't have time to address BarryB's stinking pile of rumor and hearsay until next week or later. I am sorry to disappoint.)
This conference is designed to help IT professionals make their business and IT infrastructure more dynamic and, in the process, help reduce costs, mitigate risks, and improve service. This technical conference event is geared to IT and Business Managers, Data Center Managers, Project Managers, System Programmers, Server and Storage Administrators, Database Administrators, Business Continuity and Capacity Planners, IBM Business Partners and other IT Professionals. This week will offer over 300 different sessions and hands-on labs, certification exams, and a Solutions Center.
For those who want a quick stroll through memory lane, here are my posts from past events:
In keeping up with IBM's leadership in Social Media, IBM Systems Lab Services and Training team running this event have their own [Facebook Fan Page] and
[blog]. IBM Technical University has a Twitter account [@ibmtechconfs], and hashtag #ibmtechu. You can also follow me on Twitter [@az990tony].
Continuing this week's coverage of IBM's 3Q announcements, today it's all about storage for our mainframe clients.
IBM System Storage DS8700
IBM is the leader in high-end disk attached to mainframes, with the IBM DS8700 being our latest model in a long series of successful products in this space. Here are some key features:
Full Disk Encryption (FDE), which I mentioned in my post [Different Meanings of the word "Protect"]. FDE are special 15K RPM Fibre Channel drives that include their own encryption chip, so that IBM DS8700 can encrypt the data at rest without impacting performance of reads or writes. The encryption keys are managed by IBM Tivoli Key Lifecycle Manager (TKLM).
Easy Tier, which I covered in my post [DS8700 Easy Tier Sub Lun Automatic Migration] which offers what EMC promised but has yet to deliver, the ability to have CKD volumes and FBA LUNs to straddle the fence between Solid State Drives (SSD) and spinning disk. For example, a 54GB CKD volume could have 4GB on SSD and the remaining 50GB on spinning drives. The hottest extents are moved automatically to SSD, and the coldest moved down to spinning disk. To learn more about Easy Tier, watch my [7-minute video] on IBM [Virtual Briefing Center].
z/OS Distributed Data Backup (zDDB), announced this week, provides the ability for a program running on z/OS to backup data written by distributed operating systems like Windows or UNIX stored in FBA format. In the past, to backup FBA LUNs involved a program like IBM Tivoli Storage Manager client to read the data natively, send it over Ethernet LAN to a TSM Server, which could run on the mainframe and use mainframe resources. This feature eliminates the Ethernet traffic by allowing a z/OS program to read the FBA blocks through standard FICON channels, which can then be written to z/OS disk or tape resources. Here is the [Announcement Letter] for more details.
One program that takes advantage of this new zDDB feature already is Innovation's [FDRSOS], which I pronounce "fudder sauce". If you are an existing FDRSOS customer, now is a good time to get rid of any EMC or HDS disk and replace with the new IBM DS8700 system.
IBM System Storage TS7680 ProtecTIER Deduplication Gateway for System z
When it comes to virtual tape libraries that attach to mainframes, the two main players are IBM TS7700 series and Oracle StorageTek Virtual Storage Manager (VSM). However, mainframe clients with StorageTek equipment are growing frustrated over Oracle's lack of commitment for mainframe-attachable storage. To make matters worse, Oracle recently missed a key delivery date for their latest enterprise tape drive.
What's new this week is that IBM now supports native IP-based asynchronous replication of virtual tapes at distance, from one TS7680 to another TS7680. This replaces the method of replication using the back end disk features. The problem with using disk replication is that all the virtual tapes will be copied over. Instead, the ProtecTIER administrator can decide which subset of virtual tapes should be replicated to the remote site, and that can reduce both storage requirements as well as bandwidth costs. See the [Announcement Letter] for more details.
By combining multiple components into a single "integrated system", IBM can offer a blended disk-and-tape storage solutions. This provides the best of both worlds, high speed access using disk, while providing lower costs and more energy efficiency with tape. According to a study by the Clipper Group, tape can be 23 times less expensive than disk over a 5 year total cost of ownership (TCO).
I've also covered Hierarchical Storage Management, such as my post [Seven Tiers of Storage at ABN Amro], and my role as lead architect for DFSMS on z/OS in general, and DFSMShsm in particular.
However, some explanation might be warranted in the use of these two terms in regards to SONAS. In this case, ILM refers to policy-based file placement, movement and expiration on internal disk pools. This is actually a GPFS feature that has existed for some time, and was tested to work in this new configuration. Files can be individually placed on either SAS (15K RPM) or SATA (7200 RPM) drives. Policies can be written to move them from SAS to SATA based on size, age and days non-referenced.
HSM is also a form of ILM, in that it moves data from SONAS disk to external storage pools managed by IBM Tivoli Storage Manager. A small stub is left behind in the GPFS file system indicating the file has been "migrated". Any reference to read or update this file will cause the file to be "recalled" back from TSM to SONAS for processing. The external storage pools can be disk, tape or any other media supported by TSM. Some estimate that as much as 60 to 80 percent of files on NAS have low reference and should be stored on tape instead of disk, and now SONAS with HSM makes that possible.
This distinction allows the ILM movement to be done internally, within GPFS, and the HSM movement to be done externally, via TSM. Both ILM and HSM movement take advantage of the GPFS high-speed policy engine, which can process 10 million files per node, run in parallel across all interface nodes. Note that TSM is not required for ILM movement. In effect, SONAS brings the policy-based management features of DFSMS for z/OS mainframe to all the rest of the operating systems that access SONAS.
HTTP and NIS support
In addition to NFS v2, NFS v3, and CIFS, the SONAS v1.1.1 adds the HTTP protocol. Over time, IBM plans to add more protocols in subsequent releases. Let me know which protocols you are interested in, so I can pass that along to the architects designing future releases!
SONAS v1.1.1 also adds support for Network Information Service (NIS), a client/server based model for user administration. In SONAS, NIS is used for netgroup and ID mapping only. Authentication is done via Active Directory, LDAP or Samba PDC.
SONAS already had synchronous replication, which was limited in distance. Now, SONAS v1.1.1 provides asynchronous replication, using rsync, at the file level. This is done over Wide Area Network (WAN) across to any other SONAS at any distance.
Interface modules can now be configured with either 64GB or 128GB of cache. Storage now supports both 450GB and 600GB SAS (15K RPM) and both 1TB and 2TB SATA (7200 RPM) drives. However, at this time, an entire 60-drive drawer must be either all one type of SAS or all one type of SATA. I have been pushing the architects to allow each 10-pack RAID rank to be independently selectable. For now, a storage pod can have 240 drives, 60 drives of each type of disk, to provide four different tiers of storage. You can have up to 30 storage pods per SONAS, for a total of 7200 drives.
An alternative to internal drawers of disk is a new "Gateway" iRPQ that allows the two storage nodes of a SONAS storage pod to connect via Fibre Channel to one or two XIV disk systems. You cannot mix and match, a storage pod is either all internal disk, or all external XIV. A SONAS gateway combined with external XIV is referred to as a "Smart Business Storage Cloud" (SBSC), which can be configured off premises and managed by third-party personnel so your IT staff can focus on other things.
See the Announcement Letters for the SONAS [hardware] and [software] for more details.
For those who are wondering how this positions against IBM's other NAS solution, the IBM System Storage N series, the rule of thumb is simple. If your capacity needs can be satisfied with a single N series box per location, use that. If not, consider SONAS instead. For those with non-IBM NAS filers that realize now that SONAS is a better approach, IBM offers migration services.
Both the Information Archive and the SONAS can be accessed from z/OS or Linux on System z mainframe, from "IBM i", AIX and Linux on POWER systems, all x86-based operating systems that run on System x servers, as well as any non-IBM server that has a supported NAS client.
Well, today's Tuesday, and you know what that means... IBM Announcements!
This week, IBM has their huge 3Q Launch. This on top of the [2Q results] IBM released yesterday. You can read how the rest of the company did, but it is good to see that IBM grew in both revenue and market share for storage!
As with any IBM launch of this magnitude, there are so many enhancements, I will spread them across several posts.
IBM System Storage TS7610 ProtecTIER® Deduplication Appliance Express
The TS7610 is a smaller appliance than the TS7650 we introduced last year, taking up only 3U of rack space (2U for the disk itself, and a 1U slide rail to simplify maintenance). This is designed for smaller deployments, such as midsized businesses between 100 and 1000 employees that backup 3TB of data per week or less. The unit relies on RAID protected SATA drives. Thanks to the same ProtecTIER data deduplication we have on the TS7650, the TS7610 can hold up to 135TB of backup data on just 5.4TB of disk capacity, with in-line data ingest at 80 MB/sec performance. This little Virtual Tape Library (VTL) emulates up to four TS3500 libraries, with 64 LTO-3 drives and over 8000 virtual tapes. See the [Announcement letter] for details.
The [ProtecTIER Entry Edition] offers a hub-and-spoke approach to replication. You can have up to twelve(12) TS7610 boxes (the "spokes") replicate to a central VTL (the "hub"). This can be ideal for protecting remote office or branch office deployments.
IBM dobules the storage capacity by utilizing 2TB hard disk drives for the N3300 and N3400 series models, maximizes customer satisfaction through Partner Select Bundles (software bundles) for all of the N3000 series (N3300, N3400, N3600), and offers Application and Server Packs (software bundles) for N3400 models.
For the high-end, IBM introduces an enhanced Performance Acceleration Module (PAM II) bundle for N7900 Gateway. This bundle includes two 512GB Solid State Drive PAM II adapters, two dual-port 10GbE TOE network interface cards (NIC), and various software features.
The DS5020 and EXP520 joins their bigger siblings DS5100 and DS5300 in supporting Solid State Drives (SSD), available in 73GB and 300GB capacities. A new air filter bezel is also available for these when used in dusty environments. See the [Announcement letter] for details.
For my friends down in Brazil, A new 2.8 meter length power cord that supports 220-250 volts is now available for all DS4000 and DS5000 series disk systems. Obrigado para o seu negócio!
IBM Tivoli Storage FlashCopy Manager v2.2
I covered this latest release in my post [FlashCopy Manager v2.2] but the marketing team felt we should include it with this launch to get added exposure and visibility.
I'll try to get to the rest in separate posts over the rest of this week.
I use two Cloud-Computing based photo-sharing services, [KodakGallery.com] and [Flickr.com], which serve two completely different purposes.
Formerly, this was Ofoto, but was acquired by Kodak. I started using this service back in 2002, and had over 12,000 photos uploaded over the past 8 years. I was able to share all my photos with my friends and family, and they could simply order whichever prints they want and have them shipped directly to them. They have incredibly high-professional photo-based products, like calendars and coffee table books, that you can produce from your own photos.
Sadly, the fine folks at Kodak Gallery decided they did not want my business anymore, and purged my 36GB of files from their system. To be fair, they did hint that they were having financial problems with an "Archive CD" offering, which would have allowed me to get a set of CDs or DVDs holding the high-resolution graphics of all my uploaded photos. This would have cost $150 or so, and if you uploaded more photos, there was no option to get the "delta" of photos uploaded since your last archive, so it would have cost me $150 every year or so to get an updated "backup" of my files. It seemed expensive and unnecessary at the time, given that I was sure that Kodak was not going out of business anytime soon, and that I was sure they took their own backups of all the photos that people put in their charge.
The problem is that Kodak Gallery was a free service, subsidized by people ordering physical prints and other products. As such, I got lots of email from Kodak every month, offering me free shipping, special promotions, and seasonal discounts. It was so much that I had all email from them automatically routed to a different sub-folder, that I would never look at, unless I was about to make a purchase and needed to find the best coupon code or free shipping option currently offered. This also had the unintended consequence that I missed the following series of notes:
Important: From the Gallery's General Manager (April 17)
Second notice: Our storage policy has changed (April 24)
Final notice: Your stored photos may be deleted (May 8)
We don't want to delete your photos (May 22)
All the notes mentioned the new "Storage Policy", here is a quick excerpt:
"The fact is, we store billions of photos for our 75 million members. The quality storage service the Gallery provides is significant in terms of our business costs.
So that we can provide the highest level of service, we're now asking all Gallery customers to make an annual nominal purchase in exchange for photo storage. We've modified our Terms of Service policy accordingly: if your Gallery photo storage equals 2 gigabytes or less, we're asking you to spend $4.99 annually; if more than 2 gigabytes, $19.99 annually.*
One last thought: We value and appreciate your business, and we want to continue our relationship with you in a spirit of mutual support and benefit. That's always been the Kodak way."
Since they had no response from me, nor saw any purchase activity, my 36GB of files were deleted on June 17. I discovered all of this when I contacted Kodak to find out where my files were last weekend during my "Spring Cleaning". I asked if I could at least get the final set of "Archive CDs", but they told me they were purged completely.
I understand the economy is in a recession, and many free cloud-based services are losing money and going under. I can understand they were faced with tough choices, Kodak opted to switch from a free service to fee-based service.
Albert Einstein defined Insanity as "doing the same thing over and over again and expecting different results." In general, if I am trying to get a hold of someone, and email isn't working, then I try something different, try them by phone, try them by snail mail, and so on. With the deluge of emails, people sometimes declare "email bankruptcy" by deleting everything in their inbox after coming back from vacation, or implement filters to automatically route mail to separate folders. I think it is unrealistic to expect that everybody reads every piece of email that you send them.
I would have liked for Kodak to have done at least one or more of the following, given that I had been such a long time customer, and they had earned hundreds of dollars in revenues from all the purchases, over the years, not just directly from me, but from my friends and family, of photos I uploaded to their website:
Send me a letter after not receiving any response from the first three notices. They sent me promotional materials and offers for 20 percent discounts, so they had my active snail mail address on file correctly. With 75 million users, it would have cost $33 million USD to send out snail mail letters to everyone, but for the subset of power-users who have more than 2GB of files, a snail mail letter might have gotten more $19.99 purchases they needed to stay in business.
Called me on the phone. Yes, they also had my phone number in their database.
Go ahead and charged my credit card on file $19.99 without a purchase, and given me a credit towards a future purchase. Something like: "You have not purchased anything in the last 12 months, so we charged your credit card, per our Terms of Service, but you can use this as a credit towards something in the next 60 days."
On the plus side, my "Spring Cleaning" project was done. You can't organize what you don't have anymore.
Flickr from Yahoo
I started using Flickr back in 2008 to hold photos and graphics for this blog. Flickr holds various sizes of photos that I can use directly with HTML tags. Clicking on the photo in the blog will take you to Flickr's service and allow you to see the large size resolution. The "Lotus Connections" that I have on IBM DeveloperWorks only offers 24MB of photo space, so Flickr was a nice alternative.
Unfortunately, Flickr had adopted a new policy that only the most recent 200 pictures would be visible, and I had already reached 170 photos. Rather than start deleting photos from my older blog posts, I opted to upgrade to the "Flickr Pro" account, with a fee of only $24.99 per year.
Hopefully, by paying an annual fee and choosing a successful and profitable Cloud-Computing company, I won't experience another traumatic loss. However, it does remind me that it is my responsibility to keep my own copies of these photos, just in case.
Fortunately, many "photo product" providers are connected to Flickr. For example, my publisher [<a href="http://www.lulu.com/">Lulu.com</a>] can access my Flickr photos to make photo-based coffee table books. As for my last eight years of memories that were lost, I will just have to treat it as if my house burned down. Rebuild and move on.