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Tony Pearson is a Master Inventor, Senior IT Architect and Event Content Manager for [IBM Systems for IBM Systems Technical University] events. With over 30 years with IBM Systems, Tony is frequent traveler, speaking to clients at events throughout the world.
Lloyd Dean is an IBM Senior Certified Executive IT Architect in Infrastructure Architecture. Lloyd has held numerous senior technical roles at IBM during his 19 plus years at IBM. Lloyd most recently has been leading efforts across the Communication/CSI Market as a senior Storage Solution Architect/CTS covering the Kansas City territory. In prior years Lloyd supported the industry accounts as a Storage Solution architect and prior to that as a Storage Software Solutions specialist during his time in the ATS organization.
Lloyd currently supports North America storage sales teams in his Storage Software Solution Architecture SME role in the Washington Systems Center team. His current focus is with IBM Cloud Private and he will be delivering and supporting sessions at Think2019, and Storage Technical University on the Value of IBM storage in this high value IBM solution a part of the IBM Cloud strategy. Lloyd maintains a Subject Matter Expert status across the IBM Spectrum Storage Software solutions. You can follow Lloyd on Twitter @ldean0558 and LinkedIn Lloyd Dean.
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Many thanks to the 186 people who registered for yesterday's webcast "Solving the Storage Capacity Crisis -- Tools and Practices for Effective Management!" We had some excellent questions posed during the live Q&A:
Do you recommend moving to a SAN before implementing the management techniques you described, or will these tactics work just as well on direct-attached storage?
How does data center tiering differ from hierarchical storage management?
How do you recommend decisions about data priority be made when there are multiple stakeholders competing for attention?
You didn't mention deduplication. Does that have much impact on capacity management?
When outsourcing to a storage service provider, do you have any recommendations of the merits of wholesale outsourcing vs. partial outsourcing?
What are the dangers of giving end-users the ability to manage their own storage? What kind of education should be put in place?
The webcast was recorded, so in case you missed it, or just want to hear it again, the recording is now available in the [On24 archives].
Now an avid reader of my blog has brought this to my attention. Apparently,
EMC has been showing customers a presentation
[Accelerating Storage Transformation with VMAX and VPLEX] with false and misleading comparison claims between IBM DS8000, HDS VSP and EMC VMAX 40K disk system performance.
(FTC Disclosure: This would be a good time to remind my readers that I work for IBM and own IBM stock. I do not endorse any of the EMC or HDS products mentioned in this post, and have no financial affiliation or investments directly with either EMC nor HDS. I am basing my information solely on the presentation posted on the internet and other sources publicly available, and not on any misrepresentations from EMC speakers at the various conferences where these charts might have been shown.)
The problem with misinformation is that it is not always obvious. The EMC presentation is quite pretty and professional-looking. It is the typical slick, attention-getting, low-content, over-simplified marketing puffery you have come to expect from EMC. There are two slides in particular that I have issue with.
This first graphic implies that IBM and HDS are nearly tied in performance, but that EMC VMAX 40K has nearly triple that bandwidth. Overall the slide has very little detail. That makes it difficult to determine what exactly is being claimed and whether a fair comparison is being made.
The title claims that VMAX 40K is "#1 in High Bandwidth Apps". Only three disk systems are shown so the claim appears to be relative to only the three systems. The wording "High Bandwidth Apps" is confusing considering the cited numbers are for disk systems and no application is identified. By comparison, IBM SONAS can drive up to 105 GB/sec sequential bandwidth, nearly double what EMC claims for its VMAX 40K, so EMC is certainly not even close to #1.
Is the workload random or sequential? That is not easy to determine. The use of "GB/s" along with the large block size of 128KB implies the I/O workload is sequential, which is great for some workloads like high performance computing, technical computing and video broadcasts. Random workloads, on the other hand, are usually measured in I/Os per second (IOPS) with a block size ranging 4KB to 64KB. (I am assuming the 128K blocks refers to 128KB block size, and not reading the same block of cache 128,000 times.)
The slide states "Maximum Sustainable RRH Bandwidth 128K Blocks". The acronym "RRH" is not defined; but I suspect this refers to "random read hits". For random workloads, 100 percent random read hits from cache represents one corner of the infamous "four corners" test. Real-world workloads have a mix of reads and writes, and a mix of cache hits and cache misses. It is also unclear whether the hits are from standard data cache or from internal buffers in adapters (perhaps accessing the same blocks repeatedly) or something else. So is this really for a random workload, or a sequential workload?
(The term "Hitachi Math" was coined by an EMC blogger precisely to slam Hitachi Data Systems for their blatant use of four-corners results, claiming that spouting ridiculously large, but equally unrealistic, 100 percent random read hit results don't provide any useful information. I agree. There are much better industry-standard benchmarks available, such as SPC-1 for random workloads, SPC-2 for sequential workloads, and even benchmarks for specific applications, that represent real-world IT environments. To shame HDS for their use of four-corners results, only for EMC themselves to use similar figures in their own presentation is truly hypocritical of them!)
The IBM system is identified as "DS8000". DS8000 is a generic family name that applies to multiple generations of systems first introduced in 2004. The specific model is not identified, but that is critical information. Is this a first generation DS8100, or the latest DS8800, or something in between?
The slide says "Full System Configs", but that is not defined and configuration details are not identified. Configuration details, also critical information in assessing system performance capabilities, are not specified. If the EMC box costs seven times more than IBM or HDS, would you really buy it to get 3x more performance? Is the EMC packed with the maximum amount of SSD? Were there any SSD in the IBM or HDS boxes to match?
The source of the claimed IBM DS8000 performance numbers is not identified. Did they run their own tests? While I cannot tell, the VMAX may have been configured with 64 Fibre Channel 8Gbps host connections. In that case each channel is theoretically capable of supporting about 800 MB/s at 100% channel utilization. Multiplying 64 x 800MB/s = 51.2GB/s, so did EMC just do the performance comparison on the back of a napkin, assuming there are no other bottlenecks in the system? Even then, I would not round up 51.2 to 52!
Response times were not identified. For random I/Os, response time is a very important metric. It is possible that the Symmetrix was operating with some resources at 100% utilization to get the highest GB/s result, but that would likely make I/O response times unacceptable for real-world random I/O workloads.
IBM and HDS have both published Storage Performance Council [SPC] industry-standard performance benchmarks. EMC has not published any SPC benchmarks for VMAX systems. If EMC is interested in providing customers with audited, detailed performance information along with detailed configuration information, all based on benchmarks designed to represent real-world workloads, EMC can always publish SPC benchmark results as IBM and other vendors have done. In past blog fights, EMC resorts to the excuse that SPC isn't perfect, but can they really argue that vague and unrealistic claims cited in its presentation are better?
The second graphic is so absurd, you would think it came directly from Larry Ellison at an Oracle OpenWorld keynote session. EMC is comparing a configuration with VMAX 40K plus an EMC VFCache host-side flash memory cache card to a configuration with an IBM and HDS disk system without host-side flash memory cache also configured. The comparison is clearly apples-to-oranges. Other disk system configuration details are also omitted.
FAST VP is EMC's name for its sub-volume drive tiering feature, comparable to IBM Easy Tier and Hitachi's Dynamic Tiering. The graph implies that IBM and HDS can only achieve a modest increment improvement from their sub-volume tiering. I beg to differ. I have seen various cases where a small amount of SSD on IBM DS8000 series can drastically improve performance 200 to 400 percent.
The "DBClassify" shown on the graph is a tool run as part of an EMC professional services offering called Database Performance Tiering Assessment, makes recommendations for storing various database objects on different drive tiers based on object usage and importance. Do you really need to pay for professional services? With IBM Easy Tier, you just turn it on, and it works. No analysis required, no tools, no professional services, and no additional charge!
VFCache is an optional product from EMC that currently has no integration whatsoever with VMAX. A fair comparison would have included a host-side flash memory cache (from any vendor) when the IBM or HDS storage system was configured. Or leave it out altogether and just focus on the sub-volume tiering comparison.
Keep in mind that EMC's VFCache supports only selected x86-based hosts. IBM has published a [Statement of Direction] indicating that it will also offer this for Power systems running AIX and Linux host-side flash memory cache integrated with DS8000 Easy Tier.
I feel EMC's claims about IBM DS8000 performance are vague and misleading. EMC appears to lack the kind of technical marketing integrity that IBM strives to attain.
Since EMC is not able or willing to publish fair and meaningful performance comparisons, it is up to me to set the record straight and point out EMC's failings in this matter.
Reminder: It's not to late to register for my Webcast "Solving the Storage Capacity Crisis" on Tuesday, September 25. See my blog post [Upcoming events in September] to register!
Can you believe it is September already? We have a number upcoming events that you might be interested in.
IBM Smarter Analytics by Design
Join the first of our 'Smarter Analytics by Design' virtual events to learn more from leading industry analyst IDC on how analytics can help you solve business challenges, and the capabilities you'll need to be successful in this ever-changing landscape. You'll also hear real case examples from AXTEL and Miami-Dade County and the results of their analytics approaches.
Webcast: IBM Smarter Analytics by Design Date: Thursday, September 13, 2012 Time: 1:00 pm ET / 12:00 pm CT / 10:00 am PT
Dan Vessett and Jean Bozman, International Data Corporation (IDC)
Gaspar Rivera Del Valle, AXTEL, Monterrey, Mexico
Adrienne DiPrima, Rosario Fiallos, Jaci Newmark, Miami-Dade County, South Florida
The problems that used to keep storage managers awake at night -- power, cooling and physical footprint -- are being successfully addressed by technology, but a more vexing issue still remains: How to get more out of the limited supply of skilled storage management professionals.
Webcast: Solving the Storage Capacity Crisis Date: Tuesday, September 25, 2012 Time: 12:00 pm ET / 10:00 am CT / 09:00 am PT
Demand for storage capacity continues to grow far faster than the pool of people to manage it. With no end in sight to data growth, businesses need to apply technology and practices that distribute management responsibility to the people who need storage, and multiply the volumes of storage that skilled professionals can handle.
In this presentation, in this session, I will cover best practices and new tools that are enabling leaps in productivity, in three main areas:
IBM is bringing back and expanding its Mini Briefing program to Oracle OpenWorld.
What is a Mini-Briefing you might ask? It is a small, customized briefing by the Executive Briefing Centers, held nearby a related conference, allowing conference attendees to take 1-2 hours out of their schedule to speak to IBM experts. These are intended to answer the question: Why choose IBM for your Oracle (and other) workloads?
Event: IBM Mini-Briefings Location: San Francisco Marriott Marquis, 55 Fourth Street, very close to the Moscone Center Dates: Monday through Wednesday, October 1-3, 2012
Last year, the Austin Executive Briefing Center had a room full of experts to help customers learn about IBM hardware to run Oracle applications. This year, IBM is back in San Francisco, with subject matter experts representing Power Systems, System x servers, PureSystems, Storage and System z mainframes.
Subject Matter Experts:
Pat O'Rourke, Austin Briefing Center, Power Systems
Dennis Wunder, Poughkeepsie Briefing Center, System z mainframes
Steve Loeschorn, Raleigh Briefing Center, System x servers
Curtis Neal, Tucson Briefing Center, Storage
Of course, IBM will also have a booth presence on the main Oracle OpenWorld showroom floor. Sadly, I will not be there myself this year. Please stop by and visit my colleagues!
To sign up for a Mini-Briefing at Oracle OpenWorld, for any or all of the topics above, visit the new [IBM STG Austin EBC] website.
I hope you can participate in one or more of these events!
This month, I am pleased to announce the new [IBM STG Executive Briefing Center] website, representing a huge improvement over the previous website we had been using over the past two years. STG refers to IBM's Systems and Technology Group, the division that focuses on servers, storage, switches and the system software that makes them run. This new website is for the dozen STG EBCs that span the globe. The new website reminds me of this famous quote:
"Perfection is achieved, not when there is nothing left to add, but when there is nothing left to take away"
-- Antoine de Saint-Exupery
Let's take a quick look at what makes it so much better.
The previous website required registration. At every briefing, those of us who work in the EBCs had to pass around a sign-up sheet for email addresses from each attendee so that we could send them an invitation to register for the site. We would have a hard time reading people's handwriting, resulting in some emails coming back rejected.
Inspired by self-service gas stations, automated teller machines, and the many self-service portals of Cloud Computing, the new website has everything up-front, without registration. IBM Business Partners and sales representatives can easily request a briefing at any of the dozen briefing centers represented!
IBM-managed and IBM-hosted
We had a difficult time explaining to our attendees why our previous website was hosted on a lone machine and maintained by a third party. Think about it, IBM manages the data centers of over 400 clients. IBM has provided web hosting to the most mission critical workloads, with high levels of availability and reliability, and is recognized as one of the "Big 5" Cloud companies. I have done web design myself in my career, and we were terribly disappointed with the third party chosen to create and maintain our previous website, constantly having to point out errors in their HTML and CSS.
For the new website, IBM took back control. Staff from each EBC, myself included, came up with a simple page to bring the essence of each location to life. Special thanks to my colleage Hal Jennings, from the Austin EBC, for bringing this altogether!
Despite two years of manually registering attendees to use the previous website, Google Analytics showed that few people visited, and the few that did spent little time exploring the vast repository of content.
The new website is vastly simpler. The front page points to all twelve EBCs, and a single mouse click gets you to the location you are interested in, with all the details you need to make a decision to book a briefing, and the contact information to make it happen.
Elimination of Wasted and Duplicate Effort
In the previous website, we spent as much as 15 hours just to create, voice over, edit and produce a single 15-minute recorded presentation. Less than six percent of the previous website visitors watched more than five minutes of these videos, making us feel that most of our effort was wasted.
The EBC staff kept wasting their time, month after month, thanks to all-stick, no-carrot tactics that mandated minimums for contributions for more and more content that nobody was ever looking at. Even more disappointing was that much of our work duplicated the formal responsibilities of our IBM Marketing team. They weren't happy about this either, causing confusion between the roles of our two teams.
Finally, we said enough was enough! The new STG EBC website is a marvel in minimalism. If you want to see presentations, videos, expert profiles, or partake in on-going conversations, I welcome you to visit the [IBM Expert Network], the [IBM Storage YouTube Channel], and the [Storage Community] where they belong.
With all of the distractions this week, from the Republican National Convention in Florida, to the Tropical Storm Isaac that hit New Orleans on the 7th anniversary of Hurricane Katrina, I thought I would continue this week's theme on the IBM zEnterprise EC12.
Processing an insurance claim: $56 U.S. dollars (USD) with mainframes, versus $92 USD with distributed servers.
Processing a mobile subscriber: $18.26 USD with mainframes, versus $26.12 USD with distributed servers.
IT cost for an ATM machine: $572 USD with mainframes, versus $1021 USD with distributed servers.
In the whitepaper [Total Economic Impact of IBM System z], Forrester Research interviews the executives of five existing mainframe clients, and through in-depth analysis of their deployments, is able to present a "composite" company with an IT-staff of 4,500 employees. The result is impressive: deploying an IBM System z had an ROI of 199 percent. That is a payback period of less than five months!
A finish this post with a quick [6-minute Youtube video], featuring my colleage, Nick Sardino. Nick and I have worked together in the past at various conferences and conventions.
Well it's Tuesday again, and you know what that means! IBM Announcements!
For nearly 50 years, IBM has been leading the IT industry with its mainframe servers. Today, IBM announced its 12th generation mainframe in its [System z product family], the IBM zEnterprise EC12, or zEC12 for short. I joined IBM in 1986, and my first job was to work on DFHSM for the MVS operating system. The product is now known as DFSMShsm as part of the Data Facility Storage Management System, and the operating systems went through several name changes: MVS/ESA, OS/390, and lately z/OS. I was the lead architect for DFSMS up until 2001. I then switched to be part of the team that brought Linux to the mainframe. Both of these experiences come in handy as I deal with mainframe storage clients at the Tucson Executive Briefing Center.
Let's take a look at some recent developments over the past few years.
In the 9th and 10th generations (IBM System z9 and z10, respectively), IBM introduced the concept of a large "Enterprise Class", and a small "Business Class" to offer customer choice. These were referred to as the EC and BC models.
For the 12th generation, IBM kept the name "zEnterprise", but went back to the "EC" to refer to Enterprise Class. Rather than offer a separate "small" Business Class version, the zEC12 comes in 60 different sub-capacity levels. Many software vendors charge per core, or per [MIPS], so offering sub-capacity means that some portion of the processors are turned off, so the software license is lower. The top rating for the zEC12 is 78,000 MIPS. (I would have thought by now that we would have switched over to BIPS by now!)
If you currently have a z10 or z196, then it can be upgraded to zEC12. The zEC12 can attach to up to four zBX model 003 frames that can run AIX, Microsoft Windows and Linux-x86. If you currently have zBX model 002 frames, these can be upgraded to model 003.
The key enhancements reflect the three key initiatives:
Operational Analytics - Most analytics are done after-the-fact, but IBM zEnterprise can enable operational analytics in real-time, such as fraud detection while the person is using the credit card at a retail outlet, or online websites providing real-time suggestions for related products while the person is still adding items to their shopping card. Operational analytics provides not just the insight, but in a timely manner that makes it actionable. There is even work in place to [certify Hadoop on the mainframe].
Security and Resiliency - IBM is famous for having the most secure solutions. With industry-leading EAL5+ security rating, it beats out competitive offerings that are typically only EAL4 or lower. IBM has a Crypto Express4S card to provide tamper-proof co-processing for the system. IBM introduces the new "zAware" feature, which is like "Operational Analytics" pointed inward, evaluating all of the internal processes, error logs and traces, to determine if something needs to be fixed or optimized.
Cloud Agile - When people hear the phrase "Cloud Agile" they immeidately think of IBM System Storage, but servers can be Cloud Agile also, and the mainframe can run Linux and Java better, faster, and at a lower cost, than many competitve alternatives.
Earlier this week, Jon Erickson from Forrester Reserch, and Chris Saul from IBM, co-presented a webcast on the economic impact of using SAN Volume Controller for storage virtualization. The event was co-sponsored by IBM, InformationWeek, and UBM TechWeb, The Global Leader in Business Technology Media, a Division of UBM LLC. Jon spoke first, covering the cost savings and financial benefits of using SAN Volume Controller in your environment. His analysis shows a payback period of only 18 months!
Chris Saul (IBM) then covered the latest features introduced last June for SAN Volume Controller v6.4 release. Many of these features are available on older hardware models of SAN Volume Controller. One of the most exciting features is Real-time Compression.
If you missed the webcast, you can listen to the [Replay]. There is also a [whitepaper] if you prefer that format.
The Real-time Compression benefits can vary by the type of data compressed. Some data compresses only 20% savings. Other data compresses 80% or more. The best way to find out how much Compression would benefit your environment is to run the [IBM Comprestimator Tool] that runs against your own data!
If you are constantly battling out-of-space conditions, and would like to make extra room on your existing storage devices, your dreams have come true!
IBM has announced it has entered into a definitive agreement to acquire Texas Memory Systems, Inc. (TMS), a privately held Houston, Texas-based company with about 100 employees, that focuses on solid-state flash optimized systems and solutions, including the RamSan family of external rack-mounted storage, as well as PCIe cards for internal storage that fit inside servers.
I've mentioned Solid-State Drive storage quite a few times over the past few years in this blog, which included some great interactions with my friends over at Texas Memory Systems. Here's a quick look:
In my now infamous blog post [Hybrid, Solid State and the future of RAID], I resort to a deck of [Tarot cards] in an effort to fight [writer's block] responding to query about combining solid-state with spinning disk. In the original post, I poked fun at Texas Memory Systems having the slogan "World's Fastest Storage". Woody Hutsell, then VP of marketing for Texas Memory Systems, explained that the reason that TMS did not have faster benchmark results was because it did not have a million dollars to buy the fastest IBM UNIX server.
In my post [Good News and Bad News], I mentioned that Texas Memory Systems has an impressive SPC benchmark result. The Storage Performance Council [SPC] publishes the benchmarking industry standard by which all block-based storage devices are measured. It looks like the TMS performance test department finally got the million-dollar IBM server they needed for this.
My colleagues in marketing were not amused, afraid that mentioning small companies like TMS would give them a huge boost in marketing awareness, above and beyond what TMS could do on their own modest marketing budget, similar to the [Colbert Bump]. I could call it the Pearson Bump. If you first heard of Texas Memory Systems from my blog, or bought TMS products based on my discussion, please post a comment below!
IBM made history as the first major storage vendor to [break the 1 million IOPS barrier with Solid State Disk]. The project was known as "Quicksilver", and was able to demonstrate that a product like SAN Volume Controller with Solid-State Drives (SSD) can indeed provide a significant boost in performance to external disk arrays. The IBM 2145-CF8 and 2145-CG8 models allow up to four SSD in each node. I was asked not to blog the entire month of August, so that our upcoming September announcements would get more notice, but I couldn't resist covering Quicksilver. The original post had mentioned Texas Memory Systems, but were later removed to avoid the "Pearson Bump".
In my post [Day 2 IBM Storage University - Solutions Expo - TMS After-party], I mentioned that I attended the TMS after-party. Texas Memory Systems had just been qualified as Solid-State Drive (SSD) storage behind the IBM SAN Volume Controller, and the two products work extremely well together for IBM Easy Tier, the sub-volume automated tiering capability to optimize storage performance. I was able to catch up with my friend Erik Eyberg, and meet CEO and Founder Holly Frost.
Nearly half (43 percent) of IT decision makers say they have plans to use SSD technology in the future or are already using it in their datacenter. Solid-state can refer to both volatile Random Access Memory (RAM) and non-volatile Flash, and Texas Memory Systems has built solutions around both types. The survey question referred to non-volatile Flash Solid-State Drives (SSD) that do not require a battery to keep the data from fading away after the power goes out. Nearly all storage in the datacenter has volatile Random Access Memory (RAM).
Speeding delivery of data was the motivation behind 75 percent of respondents who plan to use or already use SSD technology. I would have thought this would have been 100 percent, but the other options included reduced energy consumption, and improved drive reliability, which are both also true with Solid-State Drives.
However, for those who were not using SSD today, the major factor was cost, according to 71 percent of respondents. On a Dollar-per-GB basis, Solid-State Drives continue to be anywhere from 10 to 25 times more expensive spinning disk. Last year's tsunami in Japan, and the floods in Thailand, have caused spinning disk prices to rise to cover component shortages, thereby shrinking the price gap between SSD and spinning disk.
Nearly half (48 percent) say they plan on increasing storage investments in the area of virtualization, cloud (26 percent) and flash memory/solid state (24 percent) and analytics (22 percent).
I am back from lovely Taipei. The IBM Top Gun class went well. Here are a few pictures of things I found interesting while I was there.
On the first day of class, I asked for some coffee. Our lovely class assistant, Ashley, brought me a cup with an interesting paper filter hanging on the edge. I have since learned that there are two drinks never to order in Taiwan: coffee and wine. If you enjoy either, you won't here. Instead, I drank the local "Taiwan Beer" and various types of tea.
Our class was on the 14th floor of the building, and there was this warning sign posted in the elevator. I have no idea what Chinese characters say, but we found the cartoon depictions of elevator dangers amusing. We interpreted the lower left corner to mean "Don't let your evil twin sister push you out of a moving elevator!"
I have to say that the variety of food was excellent. One night, we had dinner at a [Spanish Tapas] restaurant. The Spanish had a settlement on Taiwan island, known as Formosa back then, until driven out by the Dutch in 1642. We also had a traditional Chinese lunch, with dumplings, pickled cabbage, and "Lion's Head" soup.
From the classroom floor, we could see the Taipei 101 building, considered the third [tallest skyscraper in the world]. This wasn't here the last time I was in Taiwan.
On the last day, we were treated to some [Bubble tea], a specialty drink that originated in Taiwan in the 1980's. The straw was unusually thick, about twice as thick as a normal straw. We quickly figured out why. It was so that we could slurp up the brown floating things at the bottom. We didn't realize this until after the first sip. These floaties were actually Boba Tapioca pearls. The tea itself was delicious and sweet.
Special thanks to Joe Ebidia for managing the class, his assistant Ashley, and our local support team Justin and Stewart. I would also like to thank the staff at the Sherwood Hotel.
This week, I am in Taipei, teaching Top Gun class. There was concern that another typhoon would hit the island of Taiwan later this week, but it looks like it is now headed for Hong Kong instead.
Elsewhere in the world, there are several events going on next week, so I thought I would bring them to your attention.
ECTY - South Africa
Next week, Jerry Kluck, IBM Global Sales Executive for Storage Optimization and Integration Services, will be the keynote speaker at "Edge Comes to You" (ECTY) conference in South Africa. This is a one-day event, similar to the [ECTY event in Moscow, Russia] that I spoke at last June.
Here is the schedule for South Africa next week:
Monday, August 20, 2012 - Johannesburg
Wednesday, August 22, 2012 - Cape Town
(I have been to both Jo'burg and Cape Town back in 1994. A month after Apartheid had just ended, I was part of a small group of IBMers sent to re-establish IBM's business operations there. I would have liked to have attended the events next week, not just to hear Jerry speak, but also to see how much the country has changed over the past 18 years, but I could not get a work permit in time.)
If you are interested in attending either of these next week, contact your local IBM Business Partner or sales rep to attend.
Forrester's Total Economic Impact Study of Virtualized Storage
Virtualized storage can help organizations stretch their storage investment dollar and storage administration and management resources. Jon Erickson from Forrester Research will review the latest findings from IBM SAN Volume Control (SVC) users studied as part of the recently completed Forrester Total Economic Impact Study of IBM System Storage SAN Volume Controller.
Date: Tuesday, August 21, 2012
Time: 10:00 AM PDT / 1:00 PM EDT
Duration: 60 minutes
Among the findings, users were able to:
Avoid the capital cost of additional storage
Increase IT productivity
Provide greater end user data availability
The second presenter is Chris Saul, IBM Storage Virtualization Manager, who will explain how SVC can manage heterogeneous disk from a single point of control, autonomously manage tiered disk storage and can store up to five times as much data on your existing disk using IBM Real-time Compression.
Not all virtualization solutions are created equal! That's true for storage virtualization, like the SAN Volume Controller mentioned above, and it's true for server virtualization as well.
This webcast discusses the real-world impact on businesses that deploy IBM's PowerVM®
virtualization technology as compared to those using Oracle® VM for SPARC (OVM SPARC), Microsoft® Hyper-V, VMware® vSphere or other competing products.
Date: Wednesday, August 22, 2012
Time: 10:00 AM PDT / 1:00 PM EDT
Duration: 60 minutes
This webcast will include findings from a [Solitaire Interglobal] study of over 61,000 customer sites on the value of virtualization from a business perspective and how IBM's PowerVM provides real business value.
Other key discussion points that will be covered during this webcast include:
Behavioral characteristics of server virtualization technologies that were examined and analyzed from survey participant's environments
How IT colleagues were able to obtain a faster time-to-market for business initiatives when using IBM PowerVM
Why the learning curve time for PowerVM is as much as 2.58 times faster than for other offerings
Why VM reboot comparisons for PowerVM vs competitive platforms resulted in downtime of 5.5 times less than with other options
A TCO reduction of up to 71.4% for PowerVM compared to alternative options
This webcast will also feature an in-depth discussion on the IBM PowerVM solution from an IBM product expert who will share the unique virtualization features available when PowerVM is utilized within the IBM Power Systems™ environment.
Every year, I teach hundreds of sellers how to sell IBM storage products. I have been doing this since the late 1990s, and it is one task that has carried forward from one job to another as I transitioned through various roles from development, to marketing, to consulting.
This week, I am in the city of Taipei [Taipei] to teach Top Gun sales class, part of IBM's [Sales Training] curriculum. This is only my second time here on the island of Taiwan.
As you can see from this photo, Taipei is a large city with just row after row of buildings. The metropolitan area has about seven million people, and I saw lots of construction for more on my ride in from the airport.
The student body consists of IBM Business Partners and field sales reps eager to learn how to become better sellers. Typically, some of the students might have just been hired on, just finished IBM Sales School, a few might have transferred from selling other product lines, while others are established storage sellers looking for a refresher on the latest solutions and technologies.
I am part of the teach team comprised of seven instructors from different countries. Here is what the week entails for me:
Monday - I will present "Selling Scale-Out NAS Solutions" that covers the IBM SONAS appliance and gateway configurations, and be part of a panel discussion on Disk with several other experts.
Tuesday - I have two topics, "Selling Disk Virtualization Solutions" and "Selling Unified Storage Solutions", which cover the IBM SAN Volume Controller (SVC), Storwize V7000 and Storwize V7000 Unified products.
Wednesday - I will explain how to position and sell IBM products against the competition.
Thursday - I will present "Selling Infrastructure Management Solutions" and "Selling Unified Recovery Management Solutions", which focus on the IBM Tivoli Storage portfolio, including Tivoli Storage Productivity Center, Tivoli Storage Manager (TSM), and Tivoli Storage FlashCopy Manager (FCM). The day ends with the dreaded "Final Exam".
Friday - The students will present their "Team Value Workshop" presentations, and the class concludes with a formal graduation ceremony for the subset of students who pass. A few outstanding students will be honored with "Top Gun" status.
These are the solution areas I present most often as a consultant at the IBM Executive Briefing Center in Tucson, so I can provide real-life stories of different client situations to help illustrate my examples.
The weather here in Taipei calls for rain every day! I was able to take this photo on Sunday morning while it was still nice and clear, but later in the afternoon, we had quite the downpour. I am glad I brought my raincoat!
With all the announcements we had in June, it is easy for some of the more subtle enhancements to get overlooked. While I was at Orlando for the IBM Edge conference, I was able to blog about some of the key featured announcements. Then, later, when I got back from Orlando to Tucson, I was able to then blog about [More IBM Storage Announcements]. For IBM's Scale-Out Network Attach Storage (SONAS), I had simply:
"SONAS v1.3.2 adds support for management by the newly announced IBM Tivoli Storage Productivity Center v5.1 release. Also, IBM now officially supports Gateway configurations that have the storage nodes connected to XIV or Storwize V7000 disk systems. These gateway configurations offer new flexible choices and options for our ever-expanding set of clients."
In my defense, IBM numbers its software releasees with version.release.modification, so 1.3.2 is Version 1, Release 3, Modification 2. Generally, modification announcements don't get much attention. The big announcement for v1.3.0 of SONAS happened last October, see my blog post [October 2011 Announcements - Part I] or
the nice summary post [IBM Scale-out Network Attached Storage 1.3.0] from fellow blogger Roger Luethy.
Here is a diagram showing the three configurations of SONAS.
I have covered the SONAS Appliance model in depth in previous blogs, with options for fast and slow disk speeds, choice of RAID protection levels, a collection of enterprise-class software features provided at no additional charge, and interfaces to support a variety of third party backup and anti-virus checking software.
The basics haven't changed. The SONAS appliance consists of 2 to 32 interface nodes, 2 to 60 storage nodes, and up to 7,200 disk drives. The maximum configuration takes up 17 frames and holds 21.6PB of raw disk capacity, which is about 17PB usable space when RAID6 is configured. An interface nodes has one or two hex-core processors with up to 144GB of RAM to offer up to 3.5GB/sec performance each. This makes IBM SONAS the fastest performing and most scalable disk system in IBM's System Storage product line.
I thought I would go a bit deeper on the gateway models. These models support up to ten storage nodes, organized in pairs. The key difference is that instead of internal disk controllers, the storage nodes connect to external disk systems. There is enough space in the base SONAS rack to hold up to six interface nodes, or you can add a second rack if you need more interface nodes for increased performance.
SONAS with XIV gateway
XIV offers a clever approach to storage that allows for incredibly fast access to data on relatively slow 7200 RPM drives. By scattering data across all drives and taking advantage of parallel processing, rebuild times for a failed 3TB drive are less than 75 minutes. Compare that to typical rebuild times for 3TB drives that could take as much as 9-10 hours under active I/O loads!
In the configuration, each pair of storage nodes can connect to external SAN Fabric switches that then connect to one or two XIV storage systems. How simple is that? These can be the original XIV systems that support 1TB and 2TB drives, or the new XIV Gen3 systems that support 400GB Solid-state drives (SSD) and 3TB spinning disk drives. In both cases, you can acquire additional storage capacity as little as 12 drives at a time (one XIV module holds 12 drives).
The maximum configuration of ten XIV boxes could hold 1,800 drives. At 3TB drive per drive, that would be 2.4PB usable capacity.
The SONAS with XIV gateway does not require the XIV devices to be dedicated for SONAS purposes. Rather, you can assign some XIV storage space for the SONAS, and the rest is available for other servers. In this manner, SONAS just looks like another set of Linux-based servers to the XIV storage system. This in effect gives you "Unified Storage", with a full complement of NAS protocols from the SONAS side (NFS, CIFS, FTP, HTTPS, SCP) as well as block-based protocols directly from the XIV (FCP, iSCSI).
SONAS with Storwize V7000 gateway
The other gateway offering is the SONAS with Storwize V7000. Like the SONAS with XIV gateway model, you connect a pair of SONAS storage nodes to 1 or 2 Storwize V7000 disk systems. However, you do not need a SAN Fabric switch in between. You can instead connect the SONAS storage nodes directly to the Storwize V7000 control enclosures.
To acquire additional storage capacity, you can purchase a single drive at a time. That's right. Not 12 drives, or 60 drives, at a time, but one at a time. The Storwize V7000 supports a wide range of SSD, SAS and NL-SAS drives at different sizes, speeds and capacities. The drives can be configured into various RAID protection levels: RAID 0, 1, 3, 5, 6 and 10.
Each Storwize V7000 control enclosure can have up to nine expansion drawers. If you choose the 2.5-inch 24-bay models, you can have up to 480 drives per storage node pair, for a total of 2,400 drives. If you choose the 3.5-inch 12-bay models, you can have up to 240 drives per node pair, 1,200 drives total. At 3TB per drive, this could be 3.6PB of raw capacity. The usable PB would depend on which RAID level you selected. Of course, you don't have to limit yourself all to one size or the other. Feel free to mix 2.5-inch and 3.5-inch drawers to provide different storage pool capabilities.
All three SONAS configurations support Active Cloud Engine. This is a collection of features that differentiate SONAS from the other scale-out NAS wannabees in the marketplace:
Policy-driven Data Placement -- Different files can be directed to different storage pools. You no longer have to associate certain file systems to certain storage technologies.
High-speed Scan Engine -- SONAS can scan 10 million files per minute, per node. These scans can be used to drive data migration, backups, expirations, or replications, for example. It is over 100 times faster than traditional walk-the-directory-tree approaches employed by other NAS solutions.
Policy-driven Migration -- You can migrate files from one storage pool to another, based on age, days since last reference, size, and other criteria. The files can be moved from disk to disk, or move out of SONAS and stored on external media, such as tape or a virtual tape library. A lot of data stored on NAS systems is dormant, with little or no likelihood of being looked at again. Why waste money keeping that kind of data on expensive disk? With SONAS, you can move those files to tape can save lots of money. The files are stubbed in the SONAS file system, so that an access request to a file will automatically trigger a recall to fetch the data from tape back to the SONAS system.
Policy-driven Expiration -- SONAS can help you keep your system clean, by helping you decide what files should be deleted. This is especially useful for things like logs and traces that tend to just hang around until some deletes them manually.
WAN Caching -- This allows one SONAS to act as a "Cloud Storage Gateway" for another SONAS at a remote location connected by Wide Area Network (WAN). Let's say your main data center has a large SONAS repository of files, and a small branch office has a smaller SONAS. This allows all locations to have a "Global" view of the all the interconnected SONAS systems, with a high-speed user experience for local LAN-based access to the most recent and frequently used files.
If you want to learn more, see the [IBM SONAS landing page]. Next week, I will be across the Pacific Ocean in [Taipei], to teach IBM Top Gun class to sales reps and IBM Business Partners. "Selling SONAS" will be one of the topics I will be covering!
Next week we have two events related to Infrastructure for midsize businesses!
On Monday, August 6th, 1pm EDT, we have a TweetChat to cover "IT Infrastructure Improvements for Midsize Businesses." You can join at [http://tweetchat.com/room/expertsyschat] or simply tweet with hashtag: #ExpertSysChat
On Tuesday, August 7th, 12pm EDT, IBM's Midsize Insider is hosting me as a speaker for a Webcast: [Storage Management with IBM]. Midsize Insider is a valuable repository of expert content tailored for small-to-midsized business owners and IT decision makers.
Mark your calendars! Next month, IBM's Midsize Insider is hosting me as a speaker for a Webcast: [Storage Management with IBM], on August 7th, 12pm EDT. Midsize Insider is a valuable repository of expert content tailored for small-to-midsized business owners and IT decision makers.
The problems that used to keep storage managers awake at night -- power, cooling and physical footprint -- are being successfully addressed by technology, but a more vexing issue still remains: How to get more out of the limited supply of skilled storage management professionals.
Demand for storage capacity continues to grow far faster than the pool of people to manage it. With no end in sight to data growth, businesses need to apply technology and practices that distribute management responsibility to the people who need storage, and multiply the volumes of storage that skilled professionals can handle.
In this presentation, in this session, I will cover best practices and new tools that are enabling leaps in productivity, in three main areas:
Abandon the Craftsman Approach. Storage administrators need to discard some long-help myths about storage management and adopt new ways of thinking that enable them to handle significantly greater capacity.
Adopt software tools. Computers can now provide unprecedented guidance on storage optimization so that people don’t have to. Policy-based management, smart provisioning and automated tiering are among the innovations that are powering leaps in productivity.
Consider self-service portals. Companies are now exploring the self-service capabilities of private and public clouds. However, organizations need to adopt policies and limits in place to create an atmosphere of trust that enables efficient self-provisioning for storage.
Robert LeBlanc, IBM Senior Vice President for Middleware, gave a keynote presentation at the Red Hat Summit. Here is the [26-minute YouTube video]:
I am running Red Hat Enterprise Linux (RHEL) 6.2 as my primary laptop operating system. Most of IBM's products, like Lotus Notes for email, run natively on Linux for the desktop. I have a Windows XP running as a Linux KVM guest to run a few third-party software that we are still using.
Happy Fourth of July everyone! For my readers outside the U.S.A, this Wednesday marks America's [Independence Day]. Celebrations include parades during the day, and fireworks at night.
A long time ago, the IBM Tucson lab decided to close down the entire week, forcing everyone to take a week of their allotted vacation, so as to perform maintenance on the air conditioners and other equipment. Since then, many IBMers in Tucson have adopted this week as a good time to get out of town.
Most years, I head over to San Diego, California. This year, however, I will be taking a cruise on the Caribbean.
Can Structured Query Language [SQL] be considered a storage protocol?
Several months ago, I was asked to review a book on SQL, titled appropriately enough "The Complete Idiot's Guide to SQL", by Steven Holzner, Ph.D. As a published author myself, I get a lot of these requests, and I agreed in this case, given that SQL was invented by IBM, and is a good fundamental skill to have for Business Analytics and Database Management.
(FTC Disclosure: I work for IBM but was not part of the SQL development team. I was provided a copy of this book for free to review it. I was not paid to mention this book, nor told what to write. I do not know the author personally nor anyone that works for his publicist. All of my opinions of the book in this blog post are my own.)
Despite an agreed-upon standard for SQL, each relational database management system (RDBMS) has decided to customize it for their own purposes. First, SQL can be quite wordy, so some RDBMS have made certain keywords optional. Second, RDBMS offer extra features by adding keywords or programming language extentions, options or parameters above and beyond what the SQL standard calls for. Third, the SQL standard has changed over the years, and some RDBMS have opted to keep some backward compatibility with their prior releases. Fourth, some RDBMS want to discourage people from easily porting code from one RDBMS to another, known in the industry as vendor lock-in.
Throughout my career, I have managed various databases, including Informix, DB2, MySQL, and Microsoft SQL Server, so I am quite familiar with the differences in SQL and the problems and implications that arise.
Most authors who want to write about SQL typically make a choice between (a) stick to the SQL standard, and expect the reader to customize the examples to their particular DBMS; or (b) stick to a single RDBMS implemenation, and offer examples that may not work on other RDBMS.
I found the book "The Complete Idiot's Guide to SQL" covered the basics quite well, but with an odd twist. The basics include creating databases and tables, defining columns, inserting and deleting rows, updating fields, and performing queries or joins. The odd twist is that Steven does not make the typical choice above, but rather shows how the various DBMS are different than standard SQL syntax, with actual working examples for different RDBMS.
You might be thinking to yourself that only an idiot would work in a place that had to require knowledge of multiple RDBMS. The sad truth is that most of the medium and large companies I speak to have two or more in production. This is either through acquisitions, or in some cases, individual business units or departments implementing their own via the [Shadow IT].
(For those who want to learn SQL and try out the examples in this book, IBM offers a free version of DB2 called [DB2-C Express] that runs on Windows, Linux, Mac OS, and Solaris.)
Last week, while I was in Russia for the [Edge Comes to You] event, I was interviewed by a journalist from [Storage News] on various topics. One question stuck me as strange. He asked why I did not mention IBM's acquisition of Netezza in my keynote session about storage. I had to explain that Netezza was not in the IBM System Storage product line, it is in a different group, under Business Analytics, where it belongs.
While it is true that Netezza can store data, because it has storage components inside, the same could also be said about nearly every other piece of IT equipment, from servers with internal disk, to digital cameras, smart phones and portable music players. They can all be considered storage devices, but doing so would undermine what differentiates them from one another.
Which brings me back to my original question: Should we consider SQL to be a storage protocol? For the longest time, IT folks only considered block-based interfaces as storage protocols, then we added file-based interfaces like CIFS and NFS, and we also have object-based interfaces, such as IBM's Object Access Method (OAM) and the System Storage Archive Manager (SSAM) API. Could SQL interfaces be the next storage protocol?
Let me know what you think on this. Leave a comment below.
Despite having business meetings every day I was here in Moscow, I managed to do a bit of sightseeing. June is a good month to visit Russia, as there are nearly 18 hours of daylight to see things. Some things are outdoors, and not constrained to normal business hours.
Near my hotel, the [Crowne Plaza at the World Trade Center], was a cute little park called "Ulista 1905 Goda". It is always nice to see large cities set aside space for nature. There were plenty of park benches to sit and enjoy. The word Ulista simply means "Street" in Russian language, and 1905 refers to the year of historical importance.
The [1905 Russian Revolution] was a wave of mass political and social unrest that spread through vast areas of the Russian Empire. It included worker strikes, peasant unrest, and military mutinies, including sailors aboard the battleship Potemkin. Alexander Adrianov became Moscow's first official mayor. The revolution led to the establishment of the State Duma of the Russian Empire, the multi-party system, and the Russian Constitution of 1906, ending the reign of Nicholas II, the last Tsar of Russia.
Walking from my hotel towards the direction of the Kremlin, I managed to find the [Old Arbat street], which has been around since the 15th century. This was considered a prestigious area of town, home to many artists, academics and politicians. Today, it is pedestrian-only, no cars allowed, with various souvenir shops and restaurants.
This is [Saint Basil's Cathedral], on the [Red Square]. This is officially The Cathedral of the Protection of Most Holy Theotokos on the Moat, but there is no longer any moat.
There is a lot to see around the Red Square to see. The [Kremlin] is a walled castle with an [Armoury Chamber] and various other cathedrals and government buildings to see inside. A ticket for the Armoury Chamber will set you back 700 rubles (about 22 bucks). [Lenin's Masoleum] is free of charge, but only open for three hours on weekdays, from 10:00am to 1:00pm, so plan accordingly.
Returning back to the hotel from the event venue on Wednesday, I walked past the [Cathedral of Christ the Saviour] on my way to the Kropotskinskaya subway station. It is actually across the river from the Red Square. Built in 1860, it is considered the tallest Orthodox church in the world at 344 feet. The domes are electroplated in gold.
I found the taxis to be ridiculously expensive here in Moscow, so I took to the subway instead. If fellow filmmaker John Waters can [hitchhike across the state of Ohio], I can certainly be adventurous and ride the Moscow Metro.
The Moscow Metro is second most used rapid transit system in the world (the first being the one in Tokyo). As a result, the subway can get quite crowded, but I found being squashed into a carload of Russian supermodels to be quite tolerable. The price is a bargain at only 28 rubles per ride (less than a dollar), with unlimited transfers.
While the Metro is a great way to get around the city, it is also a destination in itself, as the system was built in 1935 and has historical architectures that you can only see underground. At the [Ploshchad Revolyutsii station], for example, there is a whole collection of bronze statues of men and women in different work roles. For the statue of the frontier guard, many people rub the dog's nose for good luck that it has become bright and shiny.
Dispel quickly the notion that you need to eat traditional Russian food while in Moscow. A bowl of Borsch (a watery soup made from beets) and a plate of Beef Stroganof set me back 50 bucks! Apparently, restaurants know that only tourists ask for "traditional Russian food", so the prices are set accordingly.
I had to find less expensive eats to stay within my per diem meal limits. Where do the locals eat? Russia is a modern country, with plenty of Burger King, Wendy's, Baskin Robbins, Dunkin Donuts and Starbucks.
No visit to any foreign country would be complete without at least eating one meal at McDonald's. Before working for IBM, I did software engineering for McDonald's, so as a former employee, I try to visit at least one McDonald's in every country. They have restaurants in over 120 countries, so I have a ways to go yet.
A meal consisting of a "Royal" quarter-pounder with cheese, large fries and a Coke was only 214 rubles, less than seven dollars. The meat patty was medium rare, just like I make at home. You just can't get that in the States where everything has to be overcooked to avoid food-bourne illnesses. The fries were a bit over-salted, but the Coke struck just the right balance of syrup and carbonation.
Moscow is home to many museums and art galleries. The [State Tretyakov Gallery] focuses on sculptures and oil paintings from Russian artists, named after a Russian merchant who dontated his collection to get it started.
Plan a good two hours to see everything. There were many guided tour groups when I was there, which slowed me down getting through the large crowds of old people.
There were over 50 rooms, with subject matter ranging from portraits, ships, and buildings, to piles of dead bodies in battle scenes. I especially liked the unique styles of [Mikhail Vrubel] and [Vasily Vereshchagin]. In many of the rooms, there were laminated placards in large-type English that explained the pieces on display.
My last stop was the [Lomonosov Moscow State University (MSU)]. This served two purposes. First, it is situated up on a hill so that you can see a great view of the rest of the city. Second, there were street vendors selling souvenirs, including the ever-popular [Matryoshka dolls], military hats, keychains, and refrigerator magnets.
In other countries, I have found going to the movies as an interesting way to see the locals in action. Foreign movies are shown here in their original language, with either Russian subtitles for the locals or headphones to hear the Russian dubbed audio track. Sadly, I did not have time to do that this week. This poster, depicting the latest Disney movie "Brave", indicates that it opens this weekend.
As always, from a sightseeing perspective, I try to leave a few things un-done, so I have reason to come back. If you know of any other exciting things to see or do in Moscow, please put that in the comments below so that I can consider it for my next trip! I would like to thank my IBM Russia colleagues Rimma Vladimirova and Sunil Bagai for their suggestions and assistance.
This week I am in Moscow, Russia for today's "Edge Comes to You" event. Although we had over 20 countries represented at the Edge2012 conference in Orlando, Florida earlier this month, IBM realizes that not everyone can travel to the United States. So, IBM has created the "Edge Comes to You" events where a condensed subset of the agenda is presented. Over the next four months, these events are planned in about two dozen other countries.
This is my first time in Russia, and the weather was very nice. With over 11 million people, Moscow is the 6th largest city in the world, and boasts having the largest community of billionaires. With this trip, I have now been to all five of the so-called BRICK countries (Brazil, Russia, India, China and Korea) in the past five years!
The venue was the [Info Space Transtvo Conference Center] not far from the Kremlin. While Barack Obama was making friends with Vladimir Putin this week at the G2012 Summit in Mexico, I was making friends with the lovely ladies at the check-in counter.
If it looks like some of the letters are backwards, that is not an illusion. The Russian language uses the [Cyrillic alphabet]. The backwards N ("И"), backwards R ("Я"), the number 3 ("З), and what looks like the big blue staple logo from Netapp ("П"), are actually all characters in this alphabet.
Having spent eight years in a fraternity during college, I found these not much different from the Greek alphabet. Once you learn how to pronounce each of the 33 characters, you can get by quite nicely in Moscow. I successfully navigated my way through Moscow's famous subway system, and ordered food on restaurant menus.
The conference coordinators were Tatiana Eltekova (left) and Natalia Grebenshchikova (right). Business is booming in Russia, and IBM just opened ten new branch offices throughout the country this month. So these two ladies in the marketing department have been quite busy lately.
I especially liked all the attention to detail. For example, the signage was crisp and clean, and the graphics all matched the Powerpoint charts of each presentation.
Moscow is close to the North pole, similar in latitude as Juneau, Alaska; Edinburgh, Scottland; Copenhagen, Denmark; and Stockholm, Sweden.
As a result, it is daylight for nearly 18 hours a day. The first part of the day, from 8:00am to 4:30pm, was "Technical Edge", a condensed version of the 4.5 day event in Orlando, Florida. I gave three of the five keynote presentations:
Game Change on a Smarter Planet: A New Era in IT, discussing Smarter Computing and Expert-Integrated systems, based on what Rod Adkins presented in Orlando.
A New Approach to Storage, explaining IBM Smarter Storage for Smarter Computing, IBM's new approach to the way storage is designed and deployed for our clients
IBM Watson: How it Works and What it Means for Society Beyond Winning Jeopardy! explaining how IBM Watson technologies are being used in Healthcare and Financial Services, based on what I presented in Orlando.
(Note: I do not speak Russian fluently enough to give a technical presentation, so I did then entire presentation in English, and had real-time translators convert to Russian for me. The audience wore headphones. However, I was able to sprinkly a few Russian phrases, such as "доброе утро", "Я не понимаю по-русский" and "спасибо".)
After the keynote sessions, I was interviewed by a journalist for [Storage News] magazine. The questions covered a variety of topics, from the implications of [Big Data analytics] to the future of storage devices that employ [Phase Change Memory]. I look forward to reading the article when it gets published!
The afternoon had break-out sessions in three separate rooms. Each room hosted seven topics, giving the attendees plenty to choose from for each time slot. I presented one of these break-out sessions, Big Data Cloud Storage Technology Comparison. The title was already printed in all the agendas, so we went with it, but I would have rather called it "Big Data Storage Options". In this session, I explained Hadoop, InfoSphere BigInsights, internal and external storage options.
I spent some time comparing Hadoop File System (HDFS) with IBM's own General Parallel File System (GPFS) which now offers Hadoop interfaces in a Shared-Nothing Cluster (SNC) configuration. IBM GPFS is about twice as fast as HDFS for typical workloads.
At the end of the Technical Edge event, there was a prize draw. Business cards were drawn at random, and three lucky attendees won a complete four-volume set of my book series "Inside System Storage"! Sadly, these got held up in customs, so we provided a "certificate" to redeem them for the books when they arrive to the IBM office.
The second part of the day, from 5:00pm to 8pm, was "Executive Edge", a condensed version of the 2 day event in Orlando, designed for CIOs and IT leaders. Having this event in the evening allowed busy executives to come over after they spend the day in the office. I presented IBM Storage Strategy in the Smarter Computing Era, similar to my presentation in Orlando.
Both events were well-attended. Despite fighting jet lag across 11 time zones, I managed to hang in there for the entire day. I got great feedback and comments from the attendees. I look forward to hearing how the other "Edge Comes to You" events fare in the other countries. I would like to thank Tatiana and Natalia for their excellent work organizing and running this event!
Well, it's Tuesday again, and you know what that means... IBM announcements!
Last week, IBM had a big storage launch of various products, with the June 4 announcements at the IBM Edge 2012 conference. I provided highlights in my post [IBM Edge Announcements]. As promised, here are the rest of the announcements.
SONAS v1.3.2 adds support for management by the newly announced IBM Tivoli Storage Productivity Center v5.1 release. Also, IBM now officially supports "Gateway configurations" that have the storage nodes connected to XIV or Storwize v7000 disk systems. These gateway configurations offer new flexible choices and options for our ever-expanding set of clients.
ProtecTIER appliances and gateways
IBM ProtecTIER line of data deduplication appliances and gateways add CIFS file system support. Rather than using OST or a VTL interface, you now have CIFS as a new option for host attach. Also, IBM introduces the new TS7620 Express model, with options for 5.4TB and 11TB in capacity, replacing the previous TS7610 entry level.
LTFS Storage Manager
The Linear Tape File System (LTFS) allows files to be stored on tape cartridges in a manner that allows them to be mounted as file systems, much like a USB memory stick. The new LTFS Storage Manager software allows you to manage a collection of files across a set of cartridges, moving files from one cartridge to another, consolidating valid data onto fewer cartridges, and removing files no longer needed. This is sometimes referred to as "lifecycle management".
Tape System Library Manager
When IBM first introduced the "shuttle" that allowed up to fifteen TS3500 tape libraries to be connected together into a single system, only HPSS customers could take advantage of this. Software was required to coordinate the movement of cartridges from one library to another. The new IBM Tape System Library Manager now offers an alternative to HPSS for coordinating this activity.
DS8000 v6.3 microcode
IBM now offers 400GB solid-state drives. IBM's market leading support for Full Disk Encryption (FDE) is now extended to cover all drive speeds, from the slowest 7200RPM NL-SAS drives up to the fastest solid-state. IBM Easy Tier extends its super-easy implementation to work across all three of these tiers including encryption.
IBM now offers implementation services for IBM XIV Gen3 storage system, and the N series models 3220 and 3240.
This week I am on the road visiting various clients. Next week, Moscow Russia for the "Edge Comes to You" event!
This week I am in Orlando, Florida for the IBM Edge conference. This is the last day, so it ends early for people who want to get home to their datacenters (er.. families) for the weekend.
How Real-Time Compression Can Maximize Storage Efficiency for Production Applications
This was a split session with two speakers. First, Ian Rimmer, Senior IT Engineer and Architect at iBurst, presented their experience with the IBM Real-Time Compression Appliance in front of NetApp NAS storage arrays. Second, Jerry Haigh, IBM offering manager for IBM System Storage, presented the new Real-Time compression feature announced this week on IBM SAN Volume Controller (SVC) and Storwize V7000.
iBurst is the #1 Wireless Telecom for South Africa. The also offer cable broadband and VOIP. They have 200 employees servicing 120,000 subscriber/households. They need to keep five years' worth of text files, and have chosen real-time compression of their NAS storage. This was before IBM acquired the Storwize company, as they have been using it for the past six years.
The monetary savings from compression was used to purchase Performance Accelerator Modules (PAM) cards for their NetApp NAS gear, which benefit from the compression (more data stored in SSD to improve performance).
For backup, they use NDMP with Symantec NetBackup that keeps data in its compressed form as it is written to tape. They have an IBM TS3100 library with LTO tape as the backup repository.
Jerry Haigh presented Real-Time compression for primary disk data. Unlike the competition, this is designed to be used with primary data, including databases, and does this real-time, not post-process. In some performance tests, DB2 compressed on 48 drives out-performed the same data uncompressed on 96 drives. In another test focused on VMware Vmark benchmark, the compressed data was able to be same or better performance as uncompressed. In a third test with SVC virtualizing XIV running Oracle ORION test, the Oracle databases compressed 50 to 64 percent, and had better performance.
For those who already have SVC or Storwize V7000, consider a 45-day trial to check out compression for yourself.
NAS File Systems: Access and Authentication
Mark Taylor, IBM Technical Specialist for SONAS, N series and Storwize V7000 Unified, presented the nuances of authentication and authorization for NAS file systems. The differences between these two are:
Authentication - Yes, you are who you are.
Authorization - Yes, you are permitted to do what you are trying to do
(Prior to working with SONAS, my only experience with access and authentication in NAS was setting up my LAN at home, which I have connecting my Mac, Linux and Windows machines. I have both N series and SONAS at the IBM Executive Briefing Center in Tucson, Arizona, so I know first-hand how complicated NAS access and authentication systems can be.
A few months ago, I taught "Intro to NAS" as one of my topics at the Top Gun class in Argentina and Brazil. Several of the students had mentioned they thought they knew NAS solutions but had not realized all the technical issues with access and authentication that I discussed in my presentation.)
Mark explained the differences between Windows NTFS-style System identifiers (SID), versus UNIX-style user and group identifiers (UID, GID). For NAS solutions that support both CIFS and NFS, there are four options:
Microsoft Active Director (AD) extended with Identity Management for UNIX, formerly known as Services for UNIX (SFU). AD servers normally store SID information, but the extensions add extra columns to hold UID/GID mappings.
AD with Network Information Service (NIS) server. The problem with this approach is that AD and NIS are separate databases, and you need to coordinate updates to them, and their backups.
Lightweight Directory Access Protocol (LDAP) with SAMBA extensions. LDAP holds UID/GID information, and the SAMBA extensions adds extra columns to hold SID mapping.
Local mapping. The dangerous part of local mapping is that the storage admin is also the security admin, and you may want different people doing these roles.
Of these four methods, Mark recommends the first and third as best practices for multi-protocol authentication.
SID-to-UID mapping, UID-to-SID mapping
SONAS and Storwize V7000
SID-to-UID/GID mapping, NFS v4 ACLs
NFS v4 ACLs
Mark then explained how NFS v4 ACLs work, basically an ordered collection of "Access Control Elements" or ACEs. Each ACE on the ACL may "allow" or "deny" the request. You want to avoid "Inheritance" as that can cause problems and unxpected results.
That's it folks. Next week, I am spending time with my research buddies at the Almaden Research Center near San Jose, California, and then it is off to Moscow, Russia to kick off a series of IBM events called "Edge Comes to You" (ECTY).
The ECTY conferences will be a smaller subset of the Edge conference here in Orlando, but offered in other countries for those who were unable to travel to the United States.
This week I am in Orlando, Florida for the IBM Edge conference. Thursday evening after all the other sessions, we had a Free-for-All, a Q&A panel across all storage topics, moderated by Scott Drummond. The conference officially ends at noon tomorrow, but for many, this is the last session, as people fly out Friday morning. Here are the questions and the panel responses during the session.
When will IBM unify their storage management between Mainframe z/OS and the distributed systems platforms?
IBM offers a Change and Configuration Management Data Base (CCMDB) for this purpose with appropriate collectors from z/OS and distributed systems, but hasn't sold well.
When will IBM devices have RESTful interfaces?
Both IBM Systems Director and IBM Tivoli Storage Productivity Center (TPC) offer RESTful APIs. IBM Systems Director can manage z/VM and Linux on System z, as well as Power Systems and x86 based distributed systems. Since October 2008, IBM's Project Zero introduced RESTful interfaces to PHP and Groovy software running on WebSphere sMash environments. We have not heard much about this since 2008.
Will IBM TPC support NPIV on Power Systems?
TPC 5.1 has toleration support for this, showing the first port connection discovered, but not all connections, and we expect to retrofit this toleration to TPC 4.2.2 Fixpack 2. Hopefully, we will have full support in a future release.
We would like TPC for Replication to run on Linux for System z. We do not run z/OS at the disaster recovery site location.
Submit an IBM Request for Enhancement [RFE] for this. We have TPC for Replication on z/OS, as well as the distributed systems version that runs on Windows, Linux and AIX.
We have enhancements we would like to see for XIV and SONAS also, can we use the RFE process for this also?
Yes, submit the requirements for our review.
We heard the Statement of Direction that there would be storage integrated into the PureSystems. What exactly does that mean?
The PureSystems family of expert-integrated systems is based on a new chassis that has a front part, a midplane, and a back-part. All IBM System Storage products that support x86 and Power Systems can work with PureSystems. However, IBM does not yet offer storage that fits in the front part of the PureFlex chassis, but the Statement of Direction indicates that we intend to offer that option. Until then, the IBM Storwize V7000 is the storage of choice that can be put into the PureSystems rack, but outside the individual chasses.
We see some features like Real-Time Compression being put into the SAN Volume Controller (SVC), and other features put into the back-end devices. How are we supposed to make sense of this?
IBM's new pilot program, the SmartCloud Virtual Storage Center, to bring these all together. In general, we have design teams of system architects that determine which features go in which products, and prioritize accordingly.
We heard the IBM Executives during the opening session indicate that IBM's strategy involves supporting Big Data, but I haven't seen any storage that supports native Hadoop interfaces. Did I miss something?
First, I want to emphasize that Big Data is more than just MapReduce workloads. IBM offers Streams and BigInsights software to handle text, as well as Business Intelligence and Data Warehouse solutions for structured data. IBM's General Parallel File System (GPFS) has a Shared-Nothing-Cluster (SNC) mode with Hadoop interfaces that runs twice as fast as Hadoop's native HDFS file system. The storage products we recommend for Big Data are the SONAS and the DCS3700 disk systems, as both are optimized for the sequential workloads Big Data represents.
Everytime we upgrade our SVC, we review the list for SDDPCM multi-pathing and see that we need to upgrade our back-end DS8000 microcode up to recommended levels. Can we get a list of combinations that work from other customers?
The advantage of storage hypervisors like SVC is that we can separate the multi-pathing driver from the back-end managed disk systems. You only need the SDDPCM to support the SVC, not the back-end devices. For the most part, SVC has not dropped support for any level of previously supported OS or multi-pathing software.
On SVC, when we migrate volumes (vDisks) from one storage pool to another, we would like to throttle this process during FlashCopy.
Yes, we had several requests like this, which is why we now recommend using Volume Mirorring to perform migrations. In fact the GUI wizard uses Volume Mirroring by default when migrations are performed. As for throttling, IBM has implemented "I/O Priority Manager" that offers Quality of Service classes for DS8000 and XIV Gen3, and might consider porting this to other products in our portfolio.
Sizing systems is an art. I just need to know if the DS8000 is running hot. Can we have the equivalent of "red lines" for our disk systems similar to automobile engines?
Storage Optimizer was added to TPC 4.2 to help in this area, identifying heat-maps for IBM DS8000, DS6000, DS5000, DS4000, SVC and Storwize V7000. We recommend you look at the performance violation reports.
How can we evaluate the characteristics of our workloads?
Yes, TPC can do this.
When we are replacing non-IBM storage with IBM, we don't have good tools to evaluate the non-IBM equipment. What is IBM doing for this?
IBM's Disk Magic modeling tool can take inputs from a variety of sources, including iostat from the servers themselves. You can also install a 90-day trial of TPC to help with this.
We really like EMC's "Grab" program, does IBM have one also?
Updating the Host Attachment Kit (HAK) for AIX is quite painful for the SVC. We prefer the method employed for the XIV.
Thanks for the feedback.
For SVC, we need to correlate disk with VMware and VIOS. Can we get vSCSI information on VIOS?
TPC 5.1 has this support, and we believe it has been retrofitted to TPC 4.2.2 Fixpack 2, coming out this month.
Currently, with SVC, when volumes are part of a Global Mirror (GM) session, we need to cancel GM, expand the source volume, expand the target volume, then restart GM. We would like this to be fully automated and non-disruptive.
Sounds like a great requirement to submit for the RFE process.
Can we get an RSS Feed for the RFE community.
Yes, you can subscribe to it. You can also set up "Watch Lists".
Thanks to all of the IBM experts on the panel for their participation at this event!
This week I am in Orlando, Florida for the IBM Edge conference. Here is a recap of Day 4 afternoon sessions which related to Cloud computing.
IBM SmartCloud Enterprise -- Object Storage
George Contino, IBM GTS Consultant for Cloud Storage Service Enablement, presented IBM's latest Object Storage offering, based on an alliance IBM formed with Nirvanix last October 2011, launched January 31, 2012. It is part of the IBM SmartCloud Enterprise system.
IBM currently has two datacenters for this now, Secaucus NJ and Frankfurt Germany, but will have five by end of 2012, and hopefully seven datacenters by nid-year 2013.
The storage is then divided in several layers:
Customer master account, assigned a 128-bit encryption key
Name spaces by department or LOB
User file objects
The objects are given random names, with the real customer-assigned file names stored elsewhere, to provide additional privacy through obfuscation. For added security, it uses Two-Factor Authentication, requiring the users to provide both the 128-bit encryption key and the password.
There are three ways to access data:
Proprietary API - An API is available on Windows and Linux. Symantec NetBackup, BackupExec and Commvault Simpana have already coded to the Nirvanix API to allow backups to be stored in the Nirvanix storage cloud. IBM InfoSphere Optim can archive data to the Nirvanix storage cloud.
CloudNAS - Nirvanix provides software that provides CIFS and NFS interfaces, that converts to the Nivranix API. IBM Tivoli Storage Manager can send backups and archives to the Nirvanix storage cloud using this approach.
Cloud Storage Gateway - Third parties have developed hardware that runs the CloudNAS software, or directly codes to the API, to provide standard interfaces to the local clients, and provides access to the Nirvanix storage cloud. Two examples were Panzura File System Controller and Twinstrata Cloud Array Gateway.
One of Nirvanix's partners is OxygenCloud, which allows mobile/laptop access to work files. This includes security checks on Active Directory or LDAP, AES-256 bit encryption and HTTPS protocol support. For example, if you had to give a bunch of PDF files to your clients outside your company, you could create a folder, and send out a URL link to the clients, and this link would be valid for the next 14 days for them to download the files.
How University of Wisconsin-Milwaukee (UWM) moved SAP to the Cloud
Maik Gasterstaedt, IBM Technical Enablement for SAP, Storage and Cloud solutions, presented this session on the deployment of an SAP cloud at UWM. Worldwide, SAP has established five University Competency Centers (UCC) to provide SAP cloud services to other universities, and UWM is one of these five UCC.
Basically, the UWM manages SAP instances that are then "rented out" to 107 other universities. An SAP instance represents a "sample company" that could be used in a course curriculum, for example, "Global Bikes, Inc.", "Fitter Snacker", or IDES. An SAP Client represents a fresh copy of the data for this sample company.
UWM charges each University per "SAP client" per semester. Suppose a professor will teach three classes on SAP. He can arrange the SAP clients depending on how much he is willing to spend.
Get one SAP Client to be shared across all three classes. All three classes would be using the same sample company.
Get an SAP Client for each class. Each class could be based on the same or different sample companies.
Get one or more SAP Clients for each class. In this case, for example, a class could get two or more sample companies.
The problem was that they were running on Sun servers approaching end-of-life. They decided to switch to IBM, running 43 SAP Instances on AIX with two Power750 servers, 7 SAP instances on Windows guests of VMware across two BladeCenter chassis using HS22 blades, XIV storage, backed up by Tivoli Storage Manager and Tivoli Storage FlashCopy Manager. They can run 50 SAP clients on each SAP instance. Each client could be rented out to different professors at different universities.
They started installation April 1, and the entire system was running in production by August 15, less than five months end-to-end.
The results were stunning. SAP instance provisioning used to take 5 days, now takes 12 hours. Backups that used to take an hour complets in about 30 seconds.
The conference is almost over folks! Just a few sessions tomorrow and then it is all done.
With my colleague, Mike Griese, presenting TPC 5.1 and the IBM SmartCloud Virtual Storage Center earlier this week, you might wonder what is left to say. Mike's session was intended more for clients who already have TPC deployed, but my session is more of an introductory session.
I was the original architect of the product back in 2000-2003, so have some insight into the history, motivations and design principles applied to each version of the product. It has evolved nicely over the years, and while I am no longer working full-time on the product, I am still very much involved, and am consulted by the current architects and product managers for direction and opinion going forward.
I presented an overview of the overall product as it stands today in its current v4.2.2 version, and gave a few highlights of what to expect in the upcoming TPC 5.1 announced this week.
Encryption and Key Management in the Cloud: The Top 6 Concerns to Ensure a Secure and Reliable Solution
This was a split session with two speakers. The first speaker was Richard Moulds, VP of Strategy and Marketing from Thales, and the second speaker was Gordon Arnold, IBM Senior Technical Staff Member (STSM) and Software Architect for Tivoli Security Management.
Richard presented security issues in the cloud. He is an author of several books, including "Key Management for Dummies" and "Data Protection and PCI Compliance for Dummies". Thales is a large French companay of 70,000 people nobody in the USA has heard of, but is a major company in the area of IT Security. He presented survey results about people's perceptions and attitudes towards encryption and security issues in the cloud.
The security threats in the Cloud were presented as the "Seven Deadly Sins":
Data loss and leakage, including data that is not deleted with resources are re-used for other purposes
Shared technologies, especially in Cloud environments that do not have robust multi-tenancy
Malicious insiders, such as administrators being bribed to provide access to sensitive data
Account or service hijacking, including those that pretend to be someone else, asking for password resets
Insecure APIs for applications and services, many of these APIs were developed quickly, recently, and perhaps without the robust review from a security perspective
Abuse of the Cloud, such as using the Cloud itself to crack passwords or break decryption passwords through parallel processing
Unknown risk profile, as few Cloud providers have certified security capabilities
Gordon Arnold (IBM) presented IBM's Encryption and Key management. IBM has two products: IBM Tiovli Key Lifecycle Manager (TKLM) and IBM Security Key Lifecycle Manager (SKLM). These are KMIP v1.0 compliant today. The OASIS group is currently reviewing KMIP v1.1 enhancements that includes some suggestions from IBM.
IBM's use of Key Encrypting Keys on disk and tape has proven to be quite useful. The only copy of the encryption key is on the media, and is then encrypted by an authorization key. If you need to defensibly delete the data for compliance reasons, you can simply destroy the encrption key.
At lunch, I spoke with Scott Laningham who was doing video interviews. For years, Scott was the #1 blogger on IBM developerWorks until I took over the title last year. We discussed working on a video in the future on this.
Earlier this year, I wrote a Web article titled [Data Footprint Reduction] which covered data deduplication and compression, and was asked to present this at IBM Edge. I have expanded it to include:
Space-Efficient Point-in-Time copies
After I presented the basic concepts, Sanjay Bhikot, a Unix and Storage admin at RICOH, presented his real-world experiences with data deduplication using the IBM ProtecTIER and real-time compression Beta experience using the SAN Volume Controller (SVC).
IBM Active Cloud Engine Implementation on IBM SONAS 1.3 and IBM Storwize V7000 Unified
John Sing (IBM) presented the latest enhancements in the v1.3.2 release of SONAS and Storwize V7000 Unified.
Introducing VMware vSphere Storage Features
Fellow blogger Stephen Foskett presented this session on VMware's storage features. This included VMware APIs for Array Integration (VAAI), VMware Array Storage Awareness (VASA), vCenter plug-ins, and a new concept he called "vVol" which de-multiplexes the "I/O Blender" that server hypervisors do by tagging individual requests to individual OS guests to provide added benefit. IBM is a leading reseller of VMware, so it makes sense that most of our storage meets all of Steve's requirements for recommendation.
IBM's Storage Strategy in the Smarter Computing Era
Last year, I presented this on the fourth day of the conference, and feedback we received from attendees was that this should have been presented sooner in the week, as it provides great context for the more detailed product presentations.
To address this concern, the IBM executives presented IBM strategy on Monday's keynote session, but allowed me to present this on Wednesday for several reasons:
You may have missed the keynote session. For example, you may not have arrived in time to hear the executives speak due to weather or mechanical problems causing travel delays.
You may have attended the keynote session, but want to hear it again. Maybe you were a bit hung-over, or just may have been overwhelmed with the size and scope of this event. I have read for strategic topics, audiences may have to hear the message five to seven times before they truly appreciate and understand it.
You may want to ask questions, and explore the implications in more detail. While keynote sessions can reach a broader audience, the communication is very much uni-directional. With break-out sessions with a few hundred people, the venue is more intimate and can afford opportunties for information exchange.
The title of this session rolls off the tongue nicely, much like "James and the Giant Peach", "Harold and the Purple Crayon", or "Charlie and the Chocolate Factory".
When people say they are interested in "Cloud Storage", what exactly do they mean. After discussions with hundreds of clients, IBM has worked out a "taxonomy" that identifies four distinct types of storage:
In this session, I presented how IBM SONAS addresses all four of these categories, as well as other IBM storage products that can address specific categories in the taxonomy.
In the evening, the attendees at IBM Edge joined the attendees from Innovate2012 (focused on IBM Rational products) at SeaWorld, with BBQ dinner, rides, Shamu the whale show, and a concert featuring Foreigner!
This week I am in Orlando, Florida for the IBM Edge conference. Tuesday afternoon we had a Birds-of-a-Feather (BOF) session to discuss social media. I was the moderator. We had two independent bloggers on the panel: [Jon Toigo] and [Steve Foskett]. We had several IBM social media experts, including Jack Arnold, Scott Drummond, Mary Hall, Nick Harris, and Rich Swain. Also joining us was Alex Hollingworth, social media expert from Emulex.
At the opening session, Deon Newman suggest we re-tweet him, isn't that plagiarism? What is your take on this?
The important thing is to give credit where it is due. Avoid screen scraping others and passing it off as your own. When you re-tweet someone, you give them credit for their original tweet. You are basically saying, "I could not have said it better myself!" With blogs, you can do the same by linking to other blog posts.
I am active in social media, but am having trouble getting the older colleagues in the IT department to participate. I want them to write down all the knowledge in their heads.
The best way to get employees to do anything new or different is to show them how it benefits them. For example, if the elders are tired of answering the same questions over and over, have them start an internal wiki, blog or knowledgebase to capture the answers to frequent questions. This will save them time, so they can see value for themselves. I suggest looking at IBM Lotus Connections which provides collaboration tools inside your firewall, accessible only to internal employees of the company.
How do we differentiate facts from opinions in our social media writings?
You can always be explicit, for example IMHO stands for "In my humble opinion". I find that blogs are 99 percent opinion, and 1 percent fact, so it is easier to point out the facts linking or citing sources, and let the rest of your writing be considered opinion.
I would like to find people on Linkedin to establish business relationships with the storage administrators, decision makers and influencers within the companies I want to sell to, how do I best do that?
Nobody likes cold calls. If you upgrade to a "Pro" account on LinkedIn, you can send 15 to 25 "Inmail" emails through their system to introduce yourself. Otherwise, consider finding someone in your network that knows them, and arrange for them to provide the mutual introduction for you.
How do I find people to follow related to the topics I am interested in, like storage?
There are tools like [Tweetadder] to help you find people to follow. Or, just search on certain hashtags, and add people you find that use them.
I am concerned about privacy? What can I do to protect my privacy?
Decide up front which topics are off-limits in your blog or other social media. For services like Facebook, check your privacy settings every 30 days. Several people have opted to create a special "Facebook Page" that represents their professional brand, so that the rest of Facebook can be used for friends and family.
I want to start a new blog, which service should I use?
Services like Blogger, Blogspt and TypePad are generally easy to set up. Wordpress is more advanced, but can be more complicated to set up.
I don't care for writing a blog, how can I set up a video blog, or vlog?
Consider creating a channel on YouTube. Another popular site is Vimeo. A "Pro" account of Vimeo provides added features.
I am new to Twitter, what tools should I look into?
I suggest you look at HootSuite. This lets you post to Twitter, Facebook and Linkedin. You can schedule when a tweet will be posted, so you can right them in advance and schedule them for a certain date and time. Also, if you have a blog, you can have Hootsuite send out tweets automatically with the titles and link to each blog post.
How much effort should we put in to Social Media?
As much or as little as you want. Don't force yourself to spend more time than you want. Typically, people spend 1-2 hours per day. Cut down how much you spend watching television to make up the difference. Set up "Google Alerts" that can send you emails when certain phrases appear anywhere. There are also social bookmarking tools like Instapaper, Delicious or Diigo that can save bookmarks in the cloud for things that you want to read, but don't have time to read now.
Which social media would be the best to get chicks.
Writing a technical blog with good quality content. Girls want to be with you. Guys want to be you.
How can I use social media to provide feedback about specific products?
IBM now has a [Reviews and Ratings] for its IBM System Storage products. Consider writing a review today!
Thanks to all of the panel for their help with this!
Well it's Tuesday again, and you know what that means... IBM announcements! Yesterday, at the IBM Edge conference here in Orlando, Florida, IBM announced its new apporach to storage, and a whole bunch of storage products, enhancements, and services. I will focus on some key ones here, and save the rest for next week.
IBM SAN Volume Controller (SVC) v6.4
The SVC is IBM's enterprise-class storage hypervisor. The latest software release, v6.4, can be installed on any SVC hardware, from the 2145-8F2 introduced back in 2005, to newer models like the 2145-CG8. Here are the key features:
Fibre Channel over Ethernet (FCoE) -- This is complete end-to-end support. For SVC units with 10GbE ports, these ports can be now be used for FCoE. This allows hosts to attach to SVC via FCoE, allows SVC node-to-node communication for clustering, and allows SVC to communicate to back-end devices via FCoE.
Real-Time Compression -- IBM ported over the patent Random Access Compression Engine (RACE) from the Real-Time Compression Appliances to SVC v6.4. This allows primary data, accessed via block-based protocols, to be compressed up to 80 percent. This feature is an extra priced feature by TB.
Non-Disruptive Volume move between I/O Groups -- If you don't already have SVC, you don't need to worry about this. For existing SVC customers, this allows volumes to be associated with two or more I/O groups, and that you can add or remove I/O groups non-disruptively. For example, if you want to move a volume from IOG1 to IOG2, then you add IOG2 to the list of I/O groups for the volume, let the multi-pathing software discover the additional paths, the remove IOG1, which then marks the previous IOG1 paths inactive. All this can be done while applications read and write data.
Dedicate FCP ports for Replication -- If you activate the two 10GbE Ethernet ports for FCoE, you can free up two FCP ports that you can dedicate for long-distance Metro Mirror or Global Mirror.
If you have SVC today, but are running an old release like v4.3 or v5.1, I recommennd you upgrade up to at least v6.2.05 release now. This release has been out for a year and is very stable, and serves as a great platform for a later upgrade to SVC v6.4.
IBM Storwize V7000 v6.4
The Storwize V7000 is IBM's midrange storage hypervisor. The latest software release, v6.4, can be installed on existing block-only Storwize V7000 units in the field. The Storwize V7000 v6.4 gets all the features listed above, as well as the following:
Four-way clustering -- Previously, you could cluster two Storwize V7000 controller enclosures together (4 canisters total). To cluster three or four controllers required an RPQ. Now, IBM supports up to four Storwize V7000 controller enclosures (8 canisters) without an RPQ.
Direct Fibre Channel attach -- A lot of people are using Storwize V7000 inside single-rack configurations, so it makes sense not to require a SAN switch for just a few Windows, Linux or VMware servers. An RPQ is now available to allow this to happen.
IBM Tivoli Storage Productivity Center (TPC) v5.1
TPC is already ranked one of the best Storage Infrastructure Management software in the market, and this release will just solidify its lead. Key features include:
Upward integration to higher level management systems
A new, intuitive, easy-to-use web-based GUI inspired by the XIV GUI
Integration of COGNOS to be able to generate and customize reports
Support for SONAS systems
There are several presentations on TPC this week that will go into more detail. Check out the [TPC Facebook page].
My latest book Inside System Storage: Volume IV is now available!
Yes, can you believe it? I have published my fourth volume in my "Inside System Storage" series! It is available in three formats:
Hardcover with dust jacket
eBook (Adobe Acrobat PDF)
You can order this, and all my other books, in all formats, directly from my [Author Spotlight] page. The paperback will also be available soon from other online booksellers, search for ISBN 978-1-105-72213-4.
IBM DS3500 Express
The DS3500 is our entry-level block-based device, designed specifically for random I/O workloads. This includes databases, email repositories, traditional business applications, and on-line transactional workloads. Here are the new features:
Dynamic Disk Pooling, similar to what XIV does to reduce disk rebuild times, but using a RAID-6 like approach per chunk of data.
Thin Provisioning using Dynamic Disk Pooling
Asynchronous Logical Unit Access (ALUA) failover
Enhanced FlashCopy, improved scalability, consistency groups and rollback support
VMware API for Array Integration (VAAI) support. This includes Write Same, Extended Copy, and Atomic Test & Set.
The DS3500 replaces the previous models of DS3200, DS3300 and DS3400 models.
The DCS3700 is our entry-level/midrange block-based device, replacing the DCS9900 model, designed specifically for sequential I/O workloads. This includes Big Data analytics, Hadoop, High Performance Computing (HPC), video surveillance, and television broadcasting. It holds 60 drives in a 4U controller enclosure.
I presented IBM's Smart Archive strategy and the storage products IBM offers to archive data and meet compliance regulations:
The differences between backup and archive, including a few of my own personal horror stories helping companies who had foolishly thought that keeping backup copies for years would adequately serve as their archive strategy
The differences between Write-Once Read-Many (WORM) media, and Non-Erasable, Non-Rewriteable (NENR) storage options.
How disk-only archive solutions become "space heaters" for your data center.
An overview of the various storage hardware options from IBM.
An explanation of the different IBM software offerings to help complement the storage hardware choices.
IBM TotalStorage Productivity Center (TPC): New Features and Functions
Mike Griese, IBM program manager for TPC, presented the latest in TPC 5.1 version announced this week. His session was organized into four key sections:
Insights - TPC 5.1 integrates COGNOS reporting, which allows custonmization of reports and ad-hoc exploration and analysis. Since the reports are not binary-compiled into the product, IBM can ship new COGNOS reports as templates outside the normal TPC release schedule. Also, TPC 5.1 got smarter on reporting on server virtualization hypervisor environments to avoid double-counting.
Recommendations - TPC 5.1 can analyze your usage patterns across the entire data center and make recommendations to move data from one storage tier to another. You can then act on these recommendations by moving data from one tier to another, either "up-tier" to faster storage, or "down-tier" to less expensive storage, using a storage hypervisor like IBM SAN Volume Controller. This is complementary to features like Easy Tier which optimize within a single disk system.
Performance - TPC 5.1 uses a new web-based GUI, based on AJAX, HTML5 and Dojo widgets, inspired by the IBM XIV GUI, and similar to the web-based GUI of SAN Volume Controller, Storwize V7000 and SONAS.
Mike also explained the new TPC 5.1 packaging. Instead of having a variety of components like "TPC for Disk", "TPC for Data", and "TPC for Replication", the new packaging simplifies this down to two levels of functionality. The basic level supports block-level devices, including disk performance, replication and SAN fabric management. The advanced level adds support for files and databases, including support for Cloud management such as SONAS environments.
Dan Zehnpfennig, Solution Architect, talked about his experiences installing TPC 5.1 and how this was much improved over previous TPC versions.
IBM Watson: How it Works and What it Means for Society Beyond Winning Jeopardy!
This week, I am in Orlando, Florida presenting, blogging and tweeting at the IBM Edge conference. The first day began with opening main tent sessions. Deon Newman, IBM VP of Marketing, was the emcee. The four-person [Bella Electric Strings] rocked the house with some electric violins.
Game Change on a Smarter Planet: A New Era in IT
Rod Adkins, IBM Senior VP for the Systems and Technology Group, presented IBM's Smarter Computing strategy. For those not familiar with this, a little context might help.
Back in 2008, IBM launched its corporate-wide strategy called "Smarter Planet", which focused on solving the world's biggest problems through the effective use of Information Technology. To get there, everything needs to be instrumented to monitor and gather information, interconnected with centralized processing, and analyzed through intelligent algorithms.
Over the past few years, this general approach has been made more specific to tackle problems in particular industries. Detailed approaches like Smarter Cities, Smarter Energy, Smarter Education, Smarter Retail, Smarter Water and Smarter Food, are a few examples of this.
As IBM pursued solutions in each of these areas, clients realized they needed some guidance on the underlying IT infrastructure needed to deploy these solutions. Last year, IBM launched the Smarter Computing, which I [explained in great detail in my blog post last March].
Designed for the Data - to be fair, IBM systems have always been designed for the data. When the System/360 first came out, the bulk of data was stored in structured databases, so systems were designed for this. Today, over 80 percent of data is unstructured, not in a database, so the design and approach for systems today must reflect that new reality. For example, Big Data analytics is often used against spreadsheets, documents, social media feeds, and other unstructured sources.
Workload-Optimized Systems - There are two ways to have a workload-optimized system. The first is to start with general purpose components and tune them, and the second is to integrate expertise into the design.
Managed with Cloud technologies - Cloud computing has introduced new levels of standardization, automation and virtualization.
Rod wrapped up his session discussing the IBM PureSystems family of expert-integrated systems that IBM announced in April. This includes the PureFlex infrastructure system and the PureApplication platform system.
A New Approach to Storage
Brian Truskowski, IBM General Manager for System Storage and Networking, presented IBM's new approach to storage to support Smarter Computing environments.
Efficient by Design - Storage needs to be designed for the data, to store it efficiently, and be able to scale in the expected growth, driven by trends such as Big Data analytics.
Self-Optimizing - Storage needs to be self-optimizing for their particular application workloads, to avoid manual performance tuning efforts. Policies to handle Qualities of Service help optimize performance and costs based on business requirements.
Cloud Agile - Storage needs to be part of a virtualized environment, managed by Cloud technologies. This includes working seemlessly in environments with server hypervisors, storage hypervisors, virtual LANs, SANs and tape libraries.
With this new approach, clients will be able to increase competitiveness, while reducing both capital and operational expenses.
Yoni Cohen is the founder and CEO of Snowball Studios. They started with five artists, and grew to 60 people in a few years to take on bigger projects. They produce digital animation for television shows and commercials.
Despite their small size, they have a dedicated "IT" department. In addition to developing in-house tools for the artists to produce animation, they also were tasked to find the best storage solutions. Files storing 3D video can be quite large. After exhausting research into all the storage options, they chose IBM, and complemented this with the Real-Time Compression appliance for their NAS environments.
The results were stunning. A project that took 417GB before took only 148GB. a 64 percent data footprint reduction! He found he got this 3x reduction across his environment.
University of Rochester Medical Center (URMC)
University of Rochester is in New York state, about 60 miles east of Buffalo, and 90 miles from Toronto across Lake Ontario. Six years ago, Rick Haverty joined URMC as the Director of Infrastructure services, managing 130 of the 300 IT personnel at the Medical Center. I met Rick last year, when he presented at the [IBM Storage Innovation Executive Summit] in New York City. Last December, I co-presented with Rick on a session for SONAS at the [Data Center Conference].
URMC has DS8000, DS5000, XIV, SONAS, Storwize V7000 and is in the process of deploying Storwize V7000 Unified. He presented how he has used these for his Vendor Neutral Archive (VNA). For Rick, the IT Infrastructure has become the new "dial tone", everyone expects it to work 100 percent of the time.
For those not familiar with VNA, Rick has 36 different departments, and each was storing archives of their medical images in separate silos of storage. Using software from [Acuo Technologies], he was able to have all 36 different PACS systems store data onto a single storage repository. The side benefit is that all medical images are now readily available to the Electronic Medical Records (EMR) system.
Main Tent for Technical Edge
After the opening session, the folks in Technical Edge moved to a different room for the main tent session. Mike Kuhn, IBM VP of Systems Lab Services, was the emcee. There were three guest speakers:
Clod Barrera, IBM Distinguished Engineer and Chief Technical Strategist for IBM System Storage, presented on storage trends and directions, and how this will influence workload-optimized systems, Cloud computing, Easy Tier, and Active Cloud Engine.
Jeff Jonas, IBM Fellow and Chief Scientist for IBM Entity Analytics, presented "Fantasy Analytics" which explained his work in the Business Analytics. He used "jigsaw puzzles" as an analogy to help explain for the type of work he is researching.
Dan McMillan, Chief Comedy Officer of his own company, was formerly an engineer, but now stand-up comedian. He poked fun at the IT industry, how things have changed since he was an engineer, and his ideal "Universal Business Translator".