Last week, a writer for a magazine contacted us at IBM to confirm a quote that writing a Terabyte (TB) on disk saves 50,000 trees. I explained that this was cited from UC Berkeley's famousHow Much Information? 2003 study.
I thought of this today as I read Jefferson Graham's article "How many trees did your iPhone bill kill?" in the USA Today newspaper. Apparently, new Apple iPhone users were sent AT&T billing statements that detailed their every phone call, text message or internet access. Here's a video on YouTube from Justine Ezarik that shows the absurdity of a 300-page monthly phone bill:
To be fair, the USA Today article explains that AT&T also offers "summary billing" as well as "on-line billing", but apparently neither of these are the default choice. I can understand that phone companies send out bills on paper because not everyone who has a phone has internet access, but in the case of its iPhone customers, internet access is in the palm of your hands! Since all iPhone customers have internet access, and AT&T knows which customers are using an iPhone, it would make sense for either on-line billing or summary billing to be the default choice, and let only those that hate trees explicitly request the full billing option.
Sending a box of 300 pages of printed paper is expensive, both for the sender and the recipient. This informationcould have been shipped less expensively on computer media, a single floppy diskette or CDrom for example. Forthose who prefer getting this level of detail, a searchable digitized version might be more useful to the consumer.
Which brings me to the concept of Information Lifecycle Management (ILM). You can read my recent posts on ILM byclicking the Lifecycle tab on the right panel, or my now infamous post from last year about ILM for my iPod.
His recollection of the history and evolution of ILM fairly matches mine:
While the SNIA definition provides a vendor-independent platform to start the conversation, it can be intimidatingto some, and is difficult to memorize word for word.When I am briefing clients, especially high-level executives, they often ask for ILM to be explained in simpler terms. My simplified version is:
So ILM is not just a good idea to save a company money, it can keep them out of the court room, as well as help save the environment and not kill so many trees. Now that 100 percent of iPhone customers have internet access, and a goodnumber of non-iPhone customers have internet access at home, work, school or public library, it makes sense for companies to ask people to "opt-in" to getting their statements on paper, rather than forcing them to "opt-out".
technorati tags: IBM, Terabyte, TB, 50,000 trees, Jefferson Graham, USAtoday, Apple, iPhone, iPod, AT&T, Justine Ezarik, YouTube, Information, Lifecycle, Management, ILM, SNIA, EMC, Sun, StorageTek, HP, asset, laptops, expense, employees, privacy, exposure, liability, unethical tampering, unexpected loss, unauthorized access, opt-in, opt-out[Read More]
It's official. Last week,while I was talking about Fundamental Changes needed to make your IT environmentmore energy-efficient, IBM announced its "Big Green Linux" initiative at LinuxWorld conference.
IT managers looking to reduce their energy consumption are probably closely watching XenSource and VMware. CRN feels that a war is imminent between these two. Eweek recognizes thisbattle is bad news for Linux virtualization on x86,and that Oracle is losing patienceon their inability to work together. Simon Crosby, CTO of XenSource, compares performance between the two platforms, and feelsthat XenSource should get its rightful piece of the pie.
There is a ray of hope. Charles Babcock in Information Week explains thatpeace has been established on at least one front, XenSource and VMware are working together to improve virtualization in the Linux kernel.
Despite this, or perhaps because of this, over 30 percent of IBM's Linux server revenue is onnon-x86 platforms, avoiding the XenSource vs. VMware decision altogether. Both System z (traditional mainframe servers) and System p (traditional UNIX servers) are able to run many Linux images in a fully virtualized manner, without VMware or XenSource.
CNET staff writer Elinor Mills writes how some things in Web 2.0 have morphed, going from killer app to major Web platform.Among the examples are Salesforce.com, Google, Second Life, and Facebook.
Philip Rosedale, chief executive of Linden Labs, which produced the Second Life virtual reality environment, said Second Life and Facebook are popular because they give people a new environment to interact in that they are comfortable with.
Of course I have blogged for months now on my involvement in Second Life, and how IBM is investing in this platform for business purposes. Recently, IBM made news for publishing its Code of Conduct,and set of guidelines on how you run your avatar in virtual worlds, including Second Life. IBM recognizesthe business potential of virtual worlds, and has formed the "3D Internet" group exploring the possibilities.Over 5000 IBM employees now use Second Life on a regular basis.
I was surprised to learn that there were over 23,000 IBMers already on Facebook. I used to be on LinkedIn,but found FaceBook to have more IBMers and have made the switch. Recently, we were told that these 23,000 IBMers spend 19 minutes, on average, per day visiting Facebook pages. Nobody askedme how much time I spend every day on FaceBook, but with over 350,000 employees in the company,I am sure some have ways to track the lives of others.
Both of these count as adding more "FUN" into the workplace, which everyone should strive for. It is also good to know that the skills you developusing Second Life or FaceBook can carry over to your next job role or your next employer.The number-one question I get from new colleagues when I mention either these exciting new ways to communicate and collaborate is: "But how is this related to business?"
Second Life is obvious, a new innovative way to hold meetings with colleagues, Business Partners and clients isgoing to have business value. Meetings in Second Life help you focus on what is being discussed, versus a plaintelephone call where your eyes may wander to other things in your view. Of course nothing beatsthe effectiveness of face-to-face meetings, but Second Life offers a more energy-efficient alternative than traveling to other cities or countries.
I am still fairly new to Facebook, installing and trying out new apps. I found this article that explains12 Ways to Use Facebook Professionally. So far it serves me well as a replacement for LinkedIn,and provides my friends and family a quick answer to Where in the world is Tony Pearson?
What else can these and other Web platfoms do? I am still in the exploratory stages.Read More]
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Stephen over at RupturedMonkey discusses the challenges of recruiting storage admi
There is actually a great standard called Information Technology Infrastructure Library (ITIL) that applies not just to storage administrators, but other IT personnel such as network administrators and server administrators. Here's a quick web-site about ITIL History:
ITIL History can be traced back to the late 1980’s when the British government determined that the level of IT service quality provided to them was not sufficient enough. The Central Computer and Telecommunications Agency (CCTA), now called the Office of Government Commerce (OGC), was tasked with developing a framework for efficient and financially responsible use of IT resources within the British government and the private sector.
This standard spread from the UK to other governments in Europe, and is now being adopted worldwide by government agencies, non-profit organizations and commercial enterprises. IBM, of course, has been involved along the way, encouraging this set of best practices to take hold.
IBMer John Long, in ITSM Watch article, points outsome key points:
The general process is now referred to as "IT Service Management", and the seven ITIL books are managed by the IT Service Management forum (ITSMf).
ITIL is vendor-independent. You can learn ITIL disciplines at one IT shop, and carry those skills with you when you go to another IT shop that has completely different gear. A common vocabulary would allow employers to post jobs in a consistent manner, and ask questions to those interviewing for the job. You can be ITIL-trained, and even ITIL-certified. IBM offers this training.
Of course, specific skills on how to use specific software to configure storage devices, request change control approvals, or define SAN zones, are useful, but often can be picked up on the job, reading the vendor manuals on the specifics. Of course, you can use IBM TotalStorage Productivity Center, which would allow someone to manage a variety of disk, tape and SAN fabric gear from one interface, greatly reducing the learning curve.
technorati tags: IBM, ITIL, IT, Service, Management, standards, storage, administrators, admins, skills, recruitment, vocabulary, TotalStorage, Prod
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Jon W Toigo over at Drunkendata has had a great set of posts on his skepticism of storage vendors touting their "green storage" solutions. My apologies for my"unnecessary" use of quotation marks.
The ones I liked specifically were:
The last of which refers to this ComputerWorld article "EPA: U.S. needs more power plants to support data centers", which claims "from a technology perspective, the systems most responsible for gobbling up power are the relatively low-cost x86 servers ..." The article is based onthe recent EPA report that was just released.
Last month, in my post How manys Watts per Terabyte, I mentioned:
Some people find it surprising that it is often more cost-effective, and power-efficient, to run workloads on mainframe logical partitions (LPARs) than a stack of x86 servers running VMware.
Perhaps they won't be surprised any more. Here is an article in eWeek that explains how IBM isreducing energy costs 80% by consolidating 3,900 rack-optimized servers to 33 IBM System z mainframe servers, running Linux, in its own data centers. Since 1997, IBM has consolidated its 155 strategic worldwide data center locations down to just seven.
I am very pleased that IBM has invested heavily into Linux, with support across servers, storage, software andservices. Linux is allowing IBM to deliver clever, innovative solutions that may not be possible with other operating systems. If you are in storage, you should consider becoming more knowledgeable in Linux.
The older systems won't just end up in a landfill somewhere. Instead, the details are spelled out inthe IBM Press Release:
As part of the effort to protect the environment, IBM Global Asset Recovery Services, the refurbishment and recycling unit of IBM, will process and properly dispose of the 3,900 reclaimed systems. Newer units will be refurbished and resold through IBM's sales force and partner network, while older systems will be harvested for parts or sold for scrap. Prior to disposition, the machines will be scrubbed of all sensitive data. Any unusable e-waste will be properly disposed following environmentally compliant processes perfected over 20 years of leading environmental skill and experience in the area of IT asset disposition.
Whereas other vendors might think that some operational improvements will be enough, such as switching to higher-capacity SATA drives, or virtualizing x86 servers, IBM recognizes that sometimes more fundamental changes are required to effect real changes and real results.