Last Tuesday, we had our official "Grand Opening" for the new Tucson Executive Briefing Center!
We sent out fancy invitations to all the IBM executives who supported this center, local dignitaries from the Tucson and State of Arizona level, and all of the IBM employees on the Tucson campus.
Since our new center is significantly cozier (5700 square feet versus our previous 15,000 square feet), we split the day into two separate events. The first for the IBM executives and local VIPs, and the second for the rest of the IBM employees on campus.
Of course, there is no free lunch. The day started out with a series of speeches. My manager, Doug Davies, was the master of ceremonies to introduce each speaker.
Alistair Symon, IBM Vice President of Enterprise Storage, explained how important storage affects everyone's lives. If you use an ATM machine to withdraw money, for example, you are most probably using IBM System Storage behind the scenes. Nearly all of the IBM disk and tape storage products are designed here in Tucson.
Bruce Wright (shown here) directs the University of Arizona's Office of University Research Parks, serves as CEO of the UA Tech Park, and the founder and president of the Arizona Center for Innovation. Bruce said a few words on how please he was that IBM decided to reverse its July 2011 decision to leave Tucson. The UofA owns all the property, renting back four of the eleven buildings back to IBM, so is effectively our landlord. Next year will mark the 20th anniversary of IBM's sale of the technology park to the University.
Tucson Councilwoman Shirley Scott talked about the improtance of high-paying jobs to the local economy. While IBMers in Tucson are paid less than our counterparts in San Jose, Austin, Raleigh or Poughkeepsie, we are certainly [paid more than the average Tucsonan], thus helping to raise the standard of living here.
Dr. Michael Varney, president and CEO of the local Tucson Metropolitan Chamber of Commerce, praised IBM for its strong reputation in ethics and diversity.
My new second-line manager, Karl Duvalsaint, and my new third-line manager, Doug Dreyer, emphasized the importance of co-locating Briefing Centers in sites that have Research and Development activity. It is important for clients to interact directly with developers, and it is also good for developers to understand directly from clients their needs, preferences and requirements. Worldwide, the IBM Systems and Technology Group has only twelve Executive Briefing Centers, and the Tucson EBC is one of them.
This is not to say that IBM does not have centers in other locations. Our newest client center in Singapore is a shining example. Of course, if they want experts to speak to clients there, they need to be flown in. Doug Dreyer mentioned that IBM plans to launch six such centers in Africa as well.
Next was the ribbon cutting. From left to right, Lee Olguin (our Gunny Sargeant), Tucson Councilwoman Shirley Scott, UofA's Bruce Wright, IBM VP of Program Management Calline Sanchez, My second-line manager Karl Duvalsaint, IBM VP Allistair Simon, my first-line manager Doug Davies, Tucson Chamber of Commerce President Dr. Michael Varney, and my third-line manager Doug Dreyer. We had a member of the local high school band do the drum roll.
Once the ribbon was cut, the IBM Executves and local VIPs were brought in to see the new facility, which has two large rooms, one common dining area, an 800-square foot green data center to showcase our products, our own set of restrooms, a galley to stage up the food and beverage service, and two smaller rooms for private conversations or conference calls. A local high school band provided live music throughout the day.
With the economy recovering from the [Global Recession], my manager has been given authorization to hire new Subject Matter Experts (SMEs) for the [IBM Tucson Executive Briefing Center!] Here are a few answers to questions you might have:
Where is the job located?
The job is located in Tucson, Arizona, which is a great place to live! Tucson is the headquarters for IBM storage design and development, with the largest collection of engineers, software developers and testers. The IBM Tucson Executive Briefing Center is located on the [University of Arizona Science and Technology Park] campus that houses over 7,000 employees from 50 different companies.
What does the job entail?
Primarily, you will be developing, customizing and presenting Powerpoint presentations and live product demos. For some briefings, you will work with sales reps, IBM Business Partners, and clients to develop an agenda of topics to discuss. At times, the presentation may involve working to solve the client's problems, drawing on the whiteboard or flip charts to help capture the requirements and architect a solution.
Which products are we talking about?
The [IBM System Storage product line] includes solid-state drives (SSD), block and file-based disk systems, tape drives and libraries, storage virtualization, and storage management software.
Is there any opportunity for travel?
Most of the presentations will be performed in Tucson, either in person, by webcast or video conference call. Sometimes, this includes discussions over drinks, dinner or golfing. Occasionally, there will be travel to present at client locations, IBM branch offices, events or conferences. My manager estimates approximately 10 percent travel.
Is the pay based on a commission?
Absolutely not! We are consultants, not salespeople. To maintain our "trusted advisor" status, it is a flat salary, with possibility for year-end bonus based on how well our division does overall. This allows us to present and position all of the products fairly to the clients at briefings without bias. Our clients appreciate that! The job is considered pre-sales technical support.
Is training included?
Yes. Assuming you already have a strong background in storage hardware and software, and how these connect to SAN and LAN networks for a variety of operating systems like z/OS, AIX, Windows and Linux, there will be training for the latest updates and features of the IBM products throughout the year. Also, there will be professional training to build up your public speaking and meeting facilitation skills.
How do I apply?
If you are an American citizen, fluent in the English language, and have at least a Bachelor's Degree, go to the [IBM Employment website], look for "Storage Support Specialist" position using job code "STG-0524037" or "STG-0525309". IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The job is immediately available. Apply today!
Well, it's Tuesday again, and today I am announcing that we have a new IBM Storage blogger joining the Blogosphere: Raj Sharma!
Raj hails from Toronto, Canada and will be able to provide the Canadian perspective on all things Storage. I had the pleasure to meet Raj in person here in Tucson when him and dozens of his cohorts came down for a multi-customer briefing at the [IBM Executive Briefing Center] where I work.
Last Thursday, on IBM's 100-year anniversary, we had a huge turn-out for the celebration here at the IBM Development Lab site in Tucson, AZ. Employees brought in memorabilia that reminded them of the past 100 years.
Everyone got a black tee-shirt with the original IBM logo. There was plenty of music, food and drink, as well as a few speeches by former and current IBM executives.
Now, the fun begins on the next century of IBM. What will be in store for the world in the 21st century? We live in interesting times!
This week, IBM celebrates its Centennial, 100 years since its incorporation on June 16, 1911.
A few months ago, the Tucson Executive Briefing Center ordered its latest IBM System Storage [DS8800] to be on display for demos. This was manufactured in Vác, Hungary (about an hour north of Budapest), and was going to be shipped over to the United States.
However, Sam Palmisano, IBM Chairman and CEO, was in Hannover, Germany for the [CeBIT conference] and wanted this DS8800 to be re-directed to Germany first for this event. He was kind enough to sign it for us. Brian Truskowski, IBM General Manager for Storage, and Rod Adkins, IBM Senior Vice President for IBM Systems Technolgoy Group (and my fifth-line manager), also signed this as well!
I am pleased to say this "signed" DS8000 has arrived to Tucson. This is the latest model in a family of market-leading high-end enterprise-class disk systems designed to attach to all computers, including System z mainframes, POWER systems running AIX and IBM i, as well as servers running HP-UX, Solaris, Linux or Windows.
For more on IBM's other innovations over the past 100 years, check out the [Icons of Progress], which includes these storage innovations:
If you are planning a visit to Tucson, please ask for a tour to see this DS8800, a historic monument to disk innovation!
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This Thursday, June 16, 2011, marks IBM's Centennial 100 year anniversary. It happens to also be my 25th anniversary with IBM Storage. To avoid conflicts in celebrations, we decided to celebrate my induction into the "Quarter Century Club" (QCC) last Friday instead.
My colleague Harley Puckett was master of ceremonies. Here he is presenting me with a memorial plaque and keychain. Harley mentioned a few facts about 1986, the year I started working for IBM. Ronald Reagan was the US President, gasoline cost only 93 cents per gallon, and the US National Debt was only 2 trillion US dollars!
Here are my colleagues from DFSMShsm. From left to right: Ninh Le, Henry Valenzuela, Shannon Gallaher, and Stan Kissinger. I started in 1986 as aa software developer on DFHSM, and slowly worked my way up to be a lead architect of DFSMS.
Here are my colleagues from Tivoli Storage Manager (TSM). From left to right: Matt Anglin, Ken Hannigan and Mark Haye. I first met them when they worked in DFDSS, having moved from San Jose, CA down to Tucson. While I never worked on the TSM code itself, I did co-author some of the patents used in the product and other products like the 3494 Virtual Tape Server that makes use of TSM internally. I also traveled extensively to promote TSM, often with a TSM developer tagging along so they can learn the ropes about how to travel and make presentaitons.
Here are my colleagues from the disk team. From left to right: Joe Bacco, Carlos Pratt, Gary Albert, and Siebo Friesenborg. I worked on the SMI-S interface for the ESS 800 and DS8000 disk systems needed for the Tivoli Storage Productivity Center. Joe leads the "Disk Magic" tools team. Carlos and I worked on qualifying the various disk products to run with Linux on System z host attachment. Gary Albert is the Business Line Executive (BLE) of Enterprise Disk. Siebo Friesenborg was a disk expert on performance and disaster recovery, but is now enjoying his retirement.
Here are my colleagues from the support team. From left to right: Max Smith, Dave Reed, and Greg McBride. I used to work in Level 2 Support for DFSMS with Max and Dave, carrying a pager and managing the queue on RETAIN. We had enough people so that each Level 2 only had to carry the pager two weeks per year. On Monday afternoons, the person with the pager would give it to the next person on the rotation. On Monday, September 10, 2001, I got the pager, and the following morning, it went off to help all the many clients affected by the September 11 tragedy.
I worked with Greg McBride when he was in DFSMS System Data Mover (SDM), and then again in Tivoli Storage Productivity Center for Replication (TPC-R), and now he is supporting IBM Scale-Out Network Attached Storage (SONAS).
Standing in the light blue striped shirt is Greg Van Hise, my first office-mate and mentor when I first joined IBM. He went on to be part of the elite "DFHSM 2.4.0" prima donna team, then move on to be an architect for Tivoli Storage Manager (TSM).
I wasn't limited to inviting just coworkers, I was also able to invite friends and family. Here are Monica, Richard, and my mother. Normally, my parents head south for the summer, but they postponed their flights so that they could participate in my QCC celebration.
From left to right: my father, Greg Tevis, and myself. It was pure coincidence that my father would wear a loud darkly patterned shirt like mine. Honestly, we did not plan this in advance. Greg Tevis and I were lead architects for the Tivoli Storage Productivity Center, and Greg is now the Technology Strategist for the Tivoli Storage product line.
Here is Jack Arnold, fellow subject matter expert who works with me here at the Tucson Executive Briefing Center, sampling the food. We had quite the spread, including egg rolls, meatballs, luncheon meats, chicken strips, and fresh vegetables.
More colleagues from the Tucson Executive Briefing Center, from left to right, Joe Hayward, Lee Olguin, and Shelly Jost. Joe was a subject matter expert on Tape when I first joioned the EBC in 2007, but he has moved back to the Tape development/test team. Lee is our master "Gunny" sargeant to manage all of our briefing schedules. Shelly is our Client Support Manager, and was the one who organized all the food and preparations for this event!
Lastly, here are Brad Johns, myself, and Harley Puckett. Brad was my mentor for my years in Marketing, and has since retired from IBM and now works on his golf game. I would like to thank all of the Tucson EBC staff for pulling off such a great event, and all my coworkers, friends and family for coming out to celebrate this milestone in my career!
In addition to the plaque and keychain, Harley presented me with a book of congratulatory letters. If you would like to send a letter, it's not too late, contact Mysti Wood (email@example.com).
"All work and no play makes Jack a dull boy!"
Often I get feedback from my readers that I focus too much on storage products in this blog, and have been asked to break out of the work world for a change. Fair enough! The first Sunday of May is designated "World Laughter Day". I am proud to be one of the founding members of the [Tucson Laughter Club] back in 2004, and we held our first World Laughter Day event on May 1, 2005 at Udall Park.
Over the past seven years, we have had four other clubs "spin off" from the main group to form their own club. However, for World Laughter Day, the five sister clubs (or five warring tribes, as some call them) put down our differences and got together for a day of fun. In keeping with the tradition of having these events outside, we were granted permission to hold our event at the University of Airzona mall.
While the Tucson Laughter Club is recognized as one of the oldest laughter clubs in the United States, there are actually over 6000 clubs worldwide in over 60 countries. Laughter clubs started in India, when Dr. Madan Kataria (a medical doctor) and his wife Madhuri (a yoga instructor) gathered people in a park to try laughter as a form of healing and exercise. Today, [Laughter Yoga] is practiced outside in parks or indoors.
Up until now, all of the World Laughter Day events in Tucson have been organized by the original Tucson Laughter Club, but this time we decided to pass the baton over to Gita Fendelman of [Curve's Laughter YogHA club] to take the lead. Here she is standing next to a large yellow sign with facts and figures about the history of World Laughter Day.
We had about 45 people join us in a large circle, and proceed with a series of breathing, stretching and laughter exercises. Many of the laughter exercises involve moving around to look at each of the other participants eye-to-eye, and with 45 people, this can be quite challenging.
The weather could not have been nicer. Clear blue skies, a slight breeze, and an unusually cool 75 degrees F. Last week we were in the nineties approach summer, so we were delighted the weather cooled down for this event.
As a certified Laughter Yoga instructor myself, I offered to help lead the events for World Laughter Day. We had plenty of other certified laughter leaders on hand, and so both Gita and Emily (from Laughter Yoga with Emily) served as co-chairs.
I brought my [CRATE battery-powered amp] and microphones so that we could project our voices loud enough to the entire group. There was no electricity anywhere near our location, so battery-powered amps are the way to go for these situations.
After two hours of laughing, we all lie down for some relaxing meditation. Some people use this time to pray for World Peace. In a delightful coincidence, later that day, US President Barack Obama announced that the [world was a better place] having eliminated one of the world's most dangerous terrorists.
I would like to thank Jeff from our local NBC News Channel 4 affiliate [KVOA] who came to interview Gita and video us while we did our laughter exercises.
For more photos from this World Laughter Day event, see my [World Laughter Day 2011 Photo Set on Flickr].
My colleagues, Harley Puckett (left) and Jack Arnold (right) were highlighted in today's Arizona Daily Star, our local newspaper, as part of an article on IBM's success and leadership in the IT storage industry. At 1400 employees here in Tucson, IBM is Southern Arizona's 36th largest employer.
Highlighted in the article:
Read the full article [IBMers Crank Out 4 New Offerings To Handle Data Deluge]