Tony Pearson is a Master Inventor and Senior IT Architect for the IBM Storage product line at the
IBM Systems Client Experience Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2018, Tony celebrates his 32th year anniversary with IBM Storage. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services.
(Short URL for this blog: ibm.co/Pearson )
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It's Tuesday again, and that means one thing.... IBM Announcements! On the heels of [last week's announcements], IBM announced some additional products of interest to storage administrators.
IBM Information Archive
Back in 2008, IBM [unveiled the Information Archive]. This storage solution provides automated policy-based tiering between disk and tape, with non-erasable non-rewriteable enforcement to protect against unethical tampering of data. The initial release supported [both files and object storage], with support for different collections, each with its own set of policies for management. However, it only supported NFS initially for the file protocol. Today, IBM announces the addition of CIFS protocol support, which will be especially helpful in healthcare and life sciences, as much of the medical equipment is designed for CIFS protocol storage.
Also, Information Archive will now provide a full index and search feature capability to help with e-Discovery. Searches and retrievals can be done in the background without disrupting applications or the archiving operations.
IBM Tivoli Storage Manager for Virtual Environments V6.2 extends capabilities that currently exist in IBM Tivoli Storage Manager. TSM backup/archive clients run fine on guest operating systems, but now this new extension improves backup for VMware environments. TSM provides incremental block-level backups utilizing VMware's vStorage APIs for Data Protection and Changed Block Tracking features.
To minimize impact to the VMware host, TSM for VE make use of non-disruptive snapshots and offload the backup processing to a vStorage backup server. This supports file-level recovery, volume-level recovery, and full VM recovery. Of course, since it is based on TSM v6, you get advanced storage efficiency features such as compression and deduplication to minimize consumption of disk storage pools.
IBM Tivoli Monitor has been extended to support virtual servers, including VMware, Linux KVM, and Citrix XenServer. This can help with capacity planning, performance monitoring, and availability. Tivoli Monitor will help you understand the relationships between physical and virtual resources to help isolate problems to the correct resource, reducing the time it takes for debug issues between servers and storage. See the
Next week is [IBM Pulse2011 Conference] in Las Vegas, February 27 to March 2. Sorry, I don't plan to be there this year. It is looking to be a great conference, with fellow inventor Dean Kamen as the keynote speaker. For a blast from the past, read my blog posts from Pulse2008 [Main Tent sessions] and [Breakout sessions].
A lot was announced this week, so I decided to break it up into several separate posts. This is part 3 in my 3-part series, focusing on our Tivoli Storage products.
To read the rest of the series, see:
The latest release of FlashCopy Manager now supports NetApp and IBM N series storage devices. This provides application-aware snapshots, coordinated with applications like SAP, DB2 and Oracle.
FlashCopy Manager now integrates with Metro and Global Mirror capabilities, so that application-consistent copies are available at remote sites for disaster recovery, or to off-load the FlashCopy destination copy from disk to Tivoli Storage Manager storage pools.
Tivoli Storage Manager v6.4
IBM Tivoli Storage Manager is part of IBM's Unifed Recovery Management. Here are some highlights:
Enhanced Reporting. Cognos reporting to monitor backup and archive environments.
TSM for ERP. I remember when these were called "Tivoli Data Protection" modules. We still refer to them as "TDPs". The TSM for ERP provides backup capability for SAP environments, and this latest release adds support for in-memory SAP HANA databases.
TSM for Virtualization Environments IBM TSM is famous for its patented "Progressive Incremental Backup" which is far more efficient than full+incrementals or full+differentials. IBM now extends this method to VM images. With people consolidating more and more VMs onto fewer host servers, TSM-VE now offers multiple backup streams in parallel. TSM-VE can now take application-aware backups of Microsoft Exchange, SQL Server, and Active Directory running in VMs. TSM-VE will also support vApp and VM templates. If it takes you [a day and a half to build a VMware template], you would want to make sure all that work was backed up, right?
Enhanced Security. Complex password support and improved user authentication and management by integration with Lightweight Directory Access Protocol (LDAP)
Congratulations to my colleague and close friend, Harley Puckett, who celebrated his 25th anniversary of service here at IBM. This is known internally as joining the "Quarter Century Club" or QCC. This is not just a figure of speech, the members of this club hold get-togethers and barbeques throughout the year.
Here is Harley welcoming Ken Hannigan and others he worked with back in Tivoli Storage Manager (TSM) software development.
Our manager, Bill Terry, presenting Harley with a plaque.
Continuing my coverage of the Data Center 2010 conference, Tuesday morning I attended several sessions. The first was a serious IT discussion with Mazen Rawashdeh, Technology Executive from eBay, and the second was a lighthearted review of the benefits from Cloud Computing from humorist Dave Barry, and the third focused on re-architecting backup strategies.
eBay – How One Fast Growing Company is Solving its Infrastructure and Data Center Challenges
"It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change." -- Charles Darwin
So far, this has been the best session I have attended. eBay operates in 32 countries in seven languages, helping 90 million users to buy or sell 245 million items in 50,000 categories. Let's start with some statistics of the volume of traffic that eBay handles:
$2000 traded every second
cell phone sold every six seconds
pair of shoes sold every nine seconds
a major appliance sold every minute
93 billion database actions every day
50 TB of daily ingested daily
code changes to the eBay application are rolled in every day
In 2007, eBay discovered a disturbing trend, that infrastructure costs matched linear growth to business listing volume, which was an unsustainable model. Mazen Rawashdeh, eBay Marketplace Technology Operations, presented their strategy to break free from this problem. They want to double the number of listings without doubling their costs. They are 2 years into their 4 year plan:
Switched from expensive 12U high servers consuming 3 Kilowatts over to open source software on commodity 1-2U server hardware. Mazen owns all the costs from cement floor up to the web server.
Replaced team-optimized key performance indicators (KPI) with a common KPI. The server team focused on transactions per minute. The storage team was focused on utilization. The network team was focused on MB/sec bandwidth. The problem is that changes to optimize one might have negative impact to other teams. The new KPI was "Watts per listing" that allowed all teams to focus on a common goal.
Focused on changing the corporate culture for communicating clear measurable goals so that everyone understands the why and how of this new KPI. You have to spend money to save money in the long run. Consider costs at least 36 months out.
Changed from purchasing servers and depreciating them over 3 years to a lease model with server replacement tech refresh every 18 months. It is a bad idea to keep IT equipment after full depreciation, as energy savings alone on new equipment easily justifies 18-month replacement.
Adopted storage tiers. Storage is purchased not leased because it is more difficult to swap out disk arrays. They have 10-40 PB of disk. They do not use traditional backup, but rather use disk replication across distant locations. They are quick to delete or archive data that does not belong on their production systems.
Their results so far? They have reduced the Watts per listing by 70 percent over the past two years. They were able to double their volume with a relatively flat IT budget.
The Wit and Wisdom of Dave Barry, Humorist and Author
Dave Barry is a humor columnist. For 25 years he was a syndicated columnist whose work appeared in more than 500 newspapers in the United States and abroad, including the [Funny Times] that I subscribe to. In 1988 he won the Pulitzer Prize for Commentary about the election and politics in general. Dave has also written a total of 30 books, of which two of his books were used as the basis for the CBS TV sitcom "Dave's World," in which Harry Anderson played a much taller version of Dave.
I first met Dave about ten years ago at a SHARE conference in Minneapolis, MN. It was good to see him again.
Backup and Beyond
The analyst covered the "Three C's" of backup: cost, capability and complexity. There are many ways to implement backup, and he predicts that 30 percent of all companies will re-evaluate and re-architect their backup strategy, or at least change their backup software, by 2014 to address these three issues. Another survey indicates that 43 percent of companies are considering backup the primary reason they are investigating public cloud service providers.
The top three primary backup software vendors for the audience were Symantec, IBM, and Commvault. An interactive poll of the audience offered some insight:
There appears to be shift away from using disk to emulate tape (Virtual Tape Library) and instead use direct disk interfaces.
Some of the recommended actions were:
Exploit backup software features. On average, people keep 11 versions of backup, try cutting this down to four versions. IBM Tivoli Storage Manager allows this to be done via management class policies.
Implement a separate archive. Once data is archived and backed up, it reduces the backup load of production systems. Any chance to backup semi-static data less frequently will help.
Switch to capacity-based pricing which will allow more flexibility on server options to run backup software.
Implement data deduplication and compression, such as with IBM ProtecTIER data deduplication solution.
Consider a tiered recovery approach, where less critical applications have less backup protection. Many keep 1-2 years of backups, but 90 percent of all recoveries are for backups from the most recent 27 days. Reduce backup retention to 90 days.
Consider adopting a "Unified Recovery Management" strategy that protects laptops and desktops, remote office and branch offices, mission critical applications, and provide for business continuity and disaster recovery.
regularly test your recovery to validate your procedures and assumptions of your recoverability.
While the conference is divided into seven major tracks, it quickly becomes obvious that many of these IT datacenter issues overlap, and that approaches and decisions in one area can easily impact other areas.