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Tony Pearson is a Master Inventor and Senior IT Specialist for the IBM System Storage product line at the
IBM Executive Briefing Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2011, Tony celebrated his 25th year anniversary with IBM Storage on the same day as the IBM's Centennial. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services. You can also follow him on Twitter @az990tony.
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This week I am in Costa Rica to celebrate[Earth Day] and promote IBM's [Smarter Planet strategy] to help solve the world's energy and environmental problems. This is thethird in the series. The first two posts were:
Here in Costa Rica, they separate their recyclables, and encourage even the hotel guests from other countries to do the same. See my photo on the left for an example.
This is more than most in the United States will do. We're lucky to get North Americans to just separate all recyclables in one bin separate from all trash in a second bin.
Leaving Arenal, I went to Escazu, a suburb of San Jose, the capital of this country. I met with Patrick, one of the owners of [Exclusive Excursions Travel] that helped me organize the eco-tourism portion of this trip to Costa Rica.
Most people are familiar with the [star rating system] that rank most hotels from one star (budget class/economy) to five stars (deluxe/luxury). The nicest hotel I've been to was the [Burj Al Arab] in Dubai, which claims a seven star rating. For eco-tourism, there is a similar "Green Leaf" rating system. According to Patrick,the Instituto Costarricense de Turismo [ICT] (tourism board of Costa Rica) rates hotels from one leaf (adopting some measures, like separating recyclables shown above) to five leaves (entirely carbon neutral).This Green Leaf system seems more important to European and Canadian tourists, but those from United States may not even be aware of it.
The food at these hotels vary. The typical dish here for breakfast, lunch and dinner is the Casado, consisting of mostly rice and beans. I have found thatCosta Rica has come up with as many creative ways to combine rice and beans in various proportions as Starbucks® serve various combinations of coffee and milk.The locals might be accustomed to a steady diet of rice and beans for every meal of every day, but those of us from North America aren't! Not counting tourist flatulence, Costa Rica has[pledged to be carbon neutral by 2021], the country's 200th birthday.
Sadly, most folks in the United States don't categorize their hotels with a Green Leaf rating system, nor do they even bother to categorize their recyclables. I spent 18 months in the field doing Information Lifecycle Management (ILM) assessments for clients, and most didn't categorize their data either.So, the next time you have some combination of coffee and milk, whether its a Latte, Misto, Espresso, or Macchiato, remember that the coffee came from acountry trying to be more environmentally responsible, grown by a farmerwho eats a simple diet of rice and beans, and has no problem separating different categories of recyclables. Perhaps you will remember to separate your data, and store it on an information infrastructure based on an environmentally-responsible combination of SSD, FC, SATA and tape, to reduce your costs and minimize your carbon footprint.
On the news today, they mentioned it was "Happy Pi Day". Today is the 14th day of the 3rd month, and "pi" is about 3.14159, the ratio of the circumference of a circle to its diameter. So, in Tucson it is celebrated on 3/14, at 1:59pm MST.
The ratio has a lot to do with storage.
Tape wrapped around a hub. Tape is thin, but not completely, so wrapping hundreds of meters on tape results in a change in diameter of the spool. This impacts the rotational velocity needed to get the linear meters-per-second on the tape media consistent as the diameter changes when you wind down from a full spindle toward the hub. IBM has variable speed motors and other clever technologies to handle this adjustment.
Disks spin at consistent speeds, but tracks on the outside edge travel faster across the head than the inside tracks.Currently, the top speeds for disk are 15000 Revolutions per minute (RPM). As faster rotational speeds are investigated, the researchers find they need to make the diameters smaller to compensate.
The diameters of disks were based on "U", the unit height of standard 19" racks. A "U" is 1.75 inches, and standard floppy diskettes were 5.25 inch (3U) and 3.5 inch (2U). For those who have a difficult time remember how many inches a "U" is, it is the height of a standard two-by-four (2x4) piece of lumber.
The value of "pi" has been calculated to over a billion significant digits. Here is a cuteapplet to use if you ever need the value to any level of accuracy.
HealthAlliance Hospital has implemented an IBM System Storage Grid Medical Archive Solution (GMAS) to make patient records available to clinicians anytime, anywhere. IBM has a [Case Study] on this implementation.Here is an excerpt from the IBM [Press Release]:
HealthAlliance Hospital, a member of UMass Memorial Health Care, serves the communities of north-central Massachusetts and southern New Hampshire with acute care facilities, a cancer center, outpatient physical therapy facilities and a remote home health agency. As an investment in continued high-quality patient care, the hospital has implemented a picture archiving and communication system (PACS) from Siemens Medical Solutions so that it can move toward digital health records while eliminating traditional paper and film.
HealthAlliance is now able to make all of their data, including PACS images, available instantly, using the IBM GMAS, a cross-IBM offering comprised of storage, software, servers and services. The GMAS solution provides hospitals, clinics, research institutions and pharmaceutical companies with an automated and resilient enterprise storage archive for delivering medical images, patient records and other critical healthcare reference information on demand.
"Fast, easy access to diagnostic images is a priority," said Rick Mohnk, Vice President and Chief Information Officer of HealthAlliance. "Being paperless not only helps our staff improve their productivity and the quality of patient care, but also lowers our costs and improves our competitiveness. The IBM GMAS has helped us stay competitive and offer the leading edge technology that attracts top physicians to our staff and keeps patients feeling comfortable and well cared for."
Normally when you read or hear the term "grid", you might think of supercomputers, but in this case we are talking about information that is accessible from different interconnected locations. I've mentioned GMAS before in my posts [Blocks, Files and Content Addressable Storage and What Happened to CAS?] but I thought I would provide more detail on the elements of the solution.
Medical imaging equipment are called "modalities", which is just fancy hospital talk for "method of treatment".These have Ethernet connections designed to write to any storage with a CIFS or NFS interface. For example, press the button on the "X-ray" machine, and the digitized version of the X-ray is stored as a file to whatever NAS storage on the other end.
[Picture Archiving and Communication System] refer to the application and the computer equipment to manage these medical images, often stored in a DICOM format and indexed with HL7 metadata headers. There are many PACS vendors, GE Medical Systems, Siemens Medical, Agfa, Fuji, Philips, Kodak, Stentor, Emageon, Brit Systems, Mckesson, Amicus, Cerner, Medweb and Teramedica, to name a few. Many PACS providers embedded specific storage as part of their solution, but now are starting to realize that they need to be part of a larger storage infrastructure.
IBM System Storage [Multi-Level Grid Access Manager] is softwareon IBM System x servers that manages access across the grid of inter-connected hospitals, clinics and imaging facilities. It provides the NFS and CIFS interfaces to the modalities, and places the data into a GPFS file system on DS4000 series disk.
GPFS and DS4000 series disk
IBM [General Parallel File System] has all the Information Lifecycle Management (ILM) capabilities to move data from one disk storage level to another, automates deletion based on expiration date, and can provide concurrent access from multiple requesters.The IBM System Storage DS4000 series disk products can support both high-speed FC disk as well as low-cost SATA disk.For large medical images, the SATA disk is often a good fit. The advantage of GPFS is that you can have policies todecide which images are placed on FC disk, and which on SATA, and then later move these files based on access reference. Images that are accessed the most frequently can be on FC disk, and those that haven't been accessed in a while on SATA disk.
TSM space management
IBM [Tivoli Storage Manager for Space Management] supports moving files out of the GPFS file system and onto tape, based on policies. For example,keep the most recent 18 months on disk, and anything older than that gets moved to tape. This is similar to themigrate/recall technology used in DFSMShsm on the mainframe.
Tape Library automation
Before GMAS, paper and film images had to be retrieved manually from shelves and filing cabinets. The massive amountsof data being stored, and for such long periods of time, makes it impractical to store all of it on disk. With tape automation, any medical image more than 18 months old can be retrieved in minutes. Patients with an appointment can have all of their medical images retrieved in bulk the night before. Emergency room patients can have previous images retrieved while admission clerks check for insurance coverage and perform triage.
Images archived on the IBM GMAS are accessible in numerous ways. For example, all clinicians can access GMAS through hospital record system, which provides complete paperless and filmless access to the patient record including medical images, lab results, radiology reports, and pharmacy records. Medical workers at any location can also access the grid using their Web browsers. This allows each employee to use the display systems they are already familiar with.
Unlike disk-only based NAS systems, IBM's blended disk-and-tape approach makes this a much more cost-effective solution.For more details on IBM GMAS, read this 6-page[Frost & Sullivan whitepaper].
Continuing this week's theme of doing important things without leaving town, I present our results foran exciting project I started earlier this year.
For seven weeks, my coworker Mark Haye and I voluntarily led a class of students here in Tucson, Arizona in an after-school pilot project to teach the ["C" programming language] using [LEGO® Mindstorms® NXT robots]. The ten students, boys and girls ages 9 to 14 years old, were already part of the FIRST [For Inspiration and Recognition of Science and Technology] program, and participated in FIRST Lego League[FLL] robot competitions.Since the students were already familiar building robots, and programming them with a simple graphical system of connecting blocks that perform actions. However, to compete in the next level of robot competitions, FIRST Tech Challenge [FTC],we need to leave this simple graphical programming behind, and upgrade to more precise "C" programming.
Mark is a software engineer for IBM Tivoli Storage Manager and has participated in FLL competitions over the past nine years. This week, he celebrates his 25th anniversary at IBM, and I celebrate my 23rd. The teacher, Ms. Ackerman, and the students referred to us as "Coach Mark" and "Coach Tony".
This was the first time I had worked with LEGO NXT robots. For those not familiar with these robots, you can purchase a kit at your localtoy store. In addition to regular LEGO bricks, beams, and plates, there are motors, wheels, and sensors. A programmable NXT brick has three outputs (marked A,B, and C) to control three motors, and four inputs (marked 1,2,3,4) to receive values from sensors. Programs are written and compiled on laptops and then downloaded to the NXT programmable brick through an USB cable, or wirelessly via Bluetooth.
In the picture shown, an image of the Mars planetary surface is divided into a grid with thick black lines.A light sensor between the front two wheels of the robot is over the black line.
We used the [RobotC programming firmware] and integrated development environment (IDE) from [Carnegie Mellon University].The idea of this pilot was to see how well the students could learn "C". With only a few hours after class on each Wednesday, could we teach young students "C" programming in just seven weeks?
My contribution? I have taught both high school and college classes, and spent over 15 years programming for IBM, so Mark asked me to help.We started with a basic lesson plan:
A brief history of the "C" language
Understanding statements and syntax
Setting motor speed and direction
Compiling and downloading your first program
Understanding the "while" loop
Retrieving input sensor values
Understanding the "if-then-else" statement
Defining variables with different data types
Manipulating string variables
Writing a program for the robot to track along a black line on a white background.
Understanding local versus global scope variables
Writing a program for a robot to count black lines as it crosses them.
Perform left turns, right turns, and to cross a specific number of lines on a grid pattern to move the robot to a specific location.
Weeks 6 and 7
Mission Impossible: come up with a challenge to make the robot do something that would be difficult to accomplish using the previous NXT visual programming language.
At the completion of these seven weeks, I sat down to interview "Coach Mark"on his thoughts on this pilot project.
This is a practical programming skill. The "C" language is used throughout the world to program everything from embedded systems to operating systems, and even storage software. This would allow the robots to handle more precise movements, more accurate turns, and more complicated missions.
Can kids learn "C" in only seven weeks?
Part of the pilot project was to see how well the students could understand the material. They were already familiar with building the robots, and understood the basics of programming sensors and motors, so we were hoping this was a good foundation to work from. Some kids managed very well, others struggled.
Did everything go according to plan?
The first two weeks went well, turning on motors and having robots move forward and backward were easy enough. We seemed to lose a few students on week 3, and things got worse from there. However, several of the students truly surprised us and managed to implement very complicated missions. We were quite pleased with the results.
What kind of problems did the kids encounter?
Touch sensor required loops waiting for pressing. Motors did not necessarily turn as expected until more advanced methods were used. Making 90 degree left and right turns accurately was more difficult than expected.
Any funny surprises?
Yes, we had a Challenge Map representing the Mars planetary surface from a previous FLL competition that was dark red and divided into squares with thick black lines. An active light sensor returns a value of "0" (complete darkness) to "100" (bright white).However, the Mars surface had craters that were dark enough to be misinterpreted as a black line causing some unusual results. This required some enhanced programming techniques to resolve.
Did robots help or hurt the teaching process?
I think they helped. Rather than writing programs that just display "Hello World!" on a computer screen, the students can actually see robots move, and either do what they expect, or not!
And when the robots didn't do what they were expected to?
The students got into "debug" mode. They were already used to doing this from previous FLL competitions, but with RobotC, you can leave the USB cable connected (or use wireless Bluetooth) and actually gather debugging information while the robot is running, to see the value of sensors and other variables and help determine why things are not working properly.
Any applicability to the real world of storage?
We have robots in the IBM System Storage TS3500 tape library. These robots scan bar code labels, pull tapes out of shelves and mount them into drives.The programming skills are the same needed for storage software, suchas IBM Tivoli Storage Manager or IBM Tivoli Storage Productivity Center.
The world is becoming smarter, instrumented with sensors, interconnected over a common network, and intelligent enough to react and respond correctly. The lessons of reading sensor values and moving motors can be considered the first step in solutions that help to make a smarter planet.
Use more efficient disk media, such as high-capacity SATA disk drives
Both are great recommendations, but why limit yourself to what EMC offers? Your x86-based machines are only a subset of your servers,and disk is only a subset of your storage. IBM takes a more holistic approach, looking at the entire data center.
VMware is a great product, and IBM is its top reseller. But in addition to VMware, there are other solutions for the x86-based servers, like Xen and Microsoft Virtual Server. IBM's System p, System i, and System z product lines all support logical partitioning.
To compare the energy effectiveness of server virtualization, consider a metric that can apply across platforms. For example, for an e-mail server, consider watts per mailbox. If you have, say, 15,000 users, you can calculate how many watts you are consuming to manage their mailboxes on your current environment, and compare that with running them on VMware, or logical partitions on other servers. Some people find it surprising that it is often more cost-effective, and power-efficient, to run workloads on mainframe logical partitions (LPARs) than a stack of x86 servers running VMware.
More efficient Media
SATA and FATA disks support higher capacities, and run at slower RPM speeds, thus using fewer watts per terabyte.A terabyte stored on 73GB high-speed 15K RPM drives consumes more watts than the same terabyte stored using 500GB SATA.Chuck correctly identifies that tape is more power-efficient than disk, but then argues that paper is more power-efficient than tape. But paper is not necessarily more efficient than tape.
ESG analyst Steve Duplessie divides up data betweenDynamic vs. Persistent. The best place to put dynamic data is on disk, and here is where evaluation of FC/SAS versus SATA/FATA comes into play.Persistent data, on the other hand, can be stored on paper, microfiche, optical or tape media. All of these shelf-resident media consume no electricity, nor generate any heat that would require additional cooling.
A study by scientists at the Lawrence Berkeley National Laboratory titled High-Tech Means High-Efficiency: The Business Case for Energy Management in High-Tech Industries indicates thatData centers consume 15 to 100 times more energy per square foot than traditional office space. Storing persistent data in traditional office space can save a huge amount of energy. Steve Duplessie feels the ratio of dynamic to persistent data is 1:10 today, but is likely to grow to 1:100 in the near future, raising the demand for energy-efficient storage of persistent data ever more important to our environment.
Data centers consume nearly 5000 Megawatts in the USA alone, 14000 Megawatts worldwide. To put that in perspective, the country of Hungary I was in last week can generate up to 8000 Megawatts for the entire country (and they were using 7400 Megawatts last week as a result of their current heat wave, causing them grave concern).
Back in the 1990's, one of the insurance companies IBM worked with kept data on paper in manila folders, and armiesof young adults in roller skates were dispatched throughout the large warehouses of shelves to get the appropriate folder in response to customer service inquiries. Digitizing this paper into electronic format greatly reduced the need for this amount of warehouse space, as well as improved the time to retrieve the data.
A typical file storage box (12 inch x 12 inch x 18 inch) containing typed pages single-spaced, double-sided, 12 point font could hold perhaps 100MB. The same box could hold a hundred or more LTO or 3592 tape cartridges, each storing hundreds of GB of information. That's a million-to-one improvement of space-efficiency, and from a watts-per-TB basis, translates to substantial improvement in standard office air conditioning and lighting conditions.
To learn more about IBM's Project Big Green, watch thisintroductory video which used Second Life for the animation.
EMC Corporation (NYSE:EMC) today announced it has been positioned as a leader in the Forrester Wave™: Enterprise Open Systems Virtual Tape Library (VTL), Q1 2008 by Forrester Research, Inc. (January 31, 2008), an independent market and technology research firm. EMC achieved a position as a leader in the Forrester Wave report on virtual tape libraries based on the largest installed base of the EMC® Disk Library family of systems, its broad ecosystem interoperability. Virtual tape libraries emulate tape drives and work in conjunction with existing backup software applications, enabling fast backup and restoration of data by using high-capacity, low-cost disk drives.
EMC was the first major vendor in the open systems virtual tape library market as it introduced the EMC Disk Library in April 2004 and today is a leading provider of open systems virtual tape solutions, with systems that are designed for businesses and organizations of all sizes.
While the press release implies that "EDL equals VTL", Chuck tries to explain they are in fact very different. Here is an excerpt from his blog post:
Virtual Tape Libraries vs. Disk Libraries
As many of you know, VTLs have been around for a while. They use disk as a cache -- they buffer the incoming backup streams, do some housekeeping and stacking, then turn around and write tape efficiently. When you go to restore, you're usually coming back off of tape, unless the backup image in question is sitting in the disk cache.
Now, there is nothing wrong with the VTL approach, but it was conceived in a time when disks were horribly expensive. It was also pretty clear to many of us that disks were going to be a whole lot cheaper in the near future, and this fundamental assumption wouldn't be valid for much longer.
I kept thinking in terms of disk as a direct target for a backup application. No modifications to the backup application. Native speed of sequential disks for both backup and restore. Tape positioned as a backup to the backup. Use the strengths of the underlying array (e.g. CLARiiON) for performance, availability, management, etc.
We ended up calling the concept a "disk library" to differentiate from the VTLs that had come before it. It was a different value proposition and offering, based on the emergence of lower-cost disk media.
... It's nice to see we're at 1,100+ customers, and still going strong.
For those new to the blogosphere, there is a difference between "Press Releases" as formalcorporate communications versus "Blog Posts" which are informal opinions of the individual blogger, whichmay or may not match exactly the views of their respective employer.As we've learned many times before, one should not treat termslike "first" or "leader" in corporate press releases literally! Let's explore each.
Was EDL the first "open systems" Virtual Tape Library?
This is implied by the Forrester report. Chuck mentions the "VTLs that had came before it" in his blog, and many people are aware that IBM and StorageTek had introduced mainframe-attached VTLs in the 1990s. But what about VTL for "open systems"?
(Hold aside for the moment that IBM System zmainframe is an open system itself, with z/OS certified as a bona fide UNIX operating system by the [the Open Group] standards body. Most analysts and research firms usually refer only to the non-mainframe versions of UNIX and Windows. Alternative definitions for "open systems" can be foundin [Web definitions or Wikipedia]. I will assume Forrester meantnon-mainframe servers.)
IBM announced AIX non-mainframe attachment via SCSI connectivity to the IBM 3494 Virtual Tape Server (VTS) on Feb 16, 1999, with general availability in May 28, 1999. That's nearly FIVE YEARS before the April 2004 introduction of EDL. IBM VTS support for Sun Solaris and Microsoft Windows came shortly thereafter in November 2000, and support for HP-UX a bit later in June 2001. One of my 17 patents is for the software inside the IBM 3494 VTS, so like Chuck, I can takesome pride in the success of a successful product.
(I don't remember if StorageTek, which was subsequently acquired by Sun, had ever supported non-mainframe operating systems with their Virtual Storage Manager[VSM] offering, but if they did, I am sure it was also before EMC.)
Last week, another EMC blogger, BarryB (aka [the Storage Anarchist]),took me to task in comments on my post [IBM now supports 1TB SATA drives]. He felt that IBM should not claim support, given that the software inside the IBM System Storage N series is developed by NetApp. He compared this to the situation of HP and Sun re-badging the HDS USP-V disk system. If someone else wrote the software, BarryB opines, IBM should not claim credit for it. I tried to explain how IBM provides added value and has full-time employees dedicated to N series development and support, butdoubt I have changed his mind.
Why do I bring that up? Because the EMC Disk Library runs OEM software from FalconStor. Basically EMC is assembling a hardware/software solution with components provided from OEM suppliers. Hmmm? Sound familiar? Who is calling the kettle black?
If there is a clear winner here, it is FalconStor itself.Perhaps one of the worst kept industry secrets is that FalconStor software is also used in VTL offerings from Sun, Copan, and IBM, the latter embodied as the [IBM TS7520 Virtualization Engine] offering. If you like the concept of an EDL,but prefer instead one-stop shopping from an "information infrastructure" vendor, IBM can offer the TS7520 along with servers, software and services for a complete end-to-end solution.
Can EMC claim to be "a leader" in Virtual Tape Libraries?
During the measured quarter, IBM shipped its 10 millionth LTO-4 tape drive cartridge to Getty Images, the world's leading creator and distributor of still imagery, footage and multi-media products, as well as a recognized provider of other forms of premium digital content, including music. Getty Images is using the LTO-4 drives as part of a tiered infrastructure of IBM disk and tape solutions that help support the backup needs of their digital imagery;
IBM shipped more than 1,500 Petabytes of tape storage in Q3'07 alone;
During Q3'07, IBM shipped the 10,000th IBM System Storage TS3500 Tape Library. The TS3500 is a highly scalable tape library with support from 1 to 192 tape drives and up to 6,400 cartridge slots for open system, mainframe and virtual tape system attachment.
Let's take a look at the numbers. IBM has sold over 5,400 virtual tape libraries. Sun/STK has sold over 4,000 virtual tape libraries. Both are drastically more than the 1,100 mentioned in Chuck's post. Does IDC recognize EMC in third place? No, EMC chooses instead to declare EDL as disk arrays (probably toprop up their IDC "Disk Tracker" numbers), so they don't even earn an honorable mention under the virtual tape librarycategory. This of course includes the number of mainframe-attached models from IBM and Sun/STK. So, if EMC did call these tape systems instead, they might showup in third place, and as such EMC could claim to be "a leader" in much the same way an athlete can claim to be an "Olympic medalist" winning the bronze for third place. (If you limit thecount to just the FalconStor-based models from IBM, EMC, Sun and Copan, then EMC moves up to first or second, but then press release titles like "EMC a Leader in FalconStor-based non-mainframe Virtual Tape Libraries" can get too confusing.)
Chuck, if you are reading this, I feel you have every right to celebrate your involvement with the EDL. Despite having common software and hardware components, both IBM and EMC can rightfully declare their own unique value-add through their respective VTL offerings. Like the IBM N series, the EMC Disk Library is not diminished by the fact the software was written by someone else. BarryB might disagree.
Normally, IBM only makes announcements on Tuesdays, but today, Friday, IBM announces that it acquired Diligent Technologies. What? I got a lot ofquestions about this, so I thought I would start with this...
When I posted in January that[IBM Acquires XIV],fellow EMC blogger Mark Twomey of StorageZilla fame, sent me a comment:
"Ah now Tony I wasn't poking fun. Indeed I find it fascinating that Moshe who's been sitting out on the fringes for years having been banished for being an obstructionist to EMC entering the mid-market is now back.
Which reminds me what happens with Diligent? There his as well aren't they or has he packed his stake in that in?"
As you might have guessed, I am privy to a lot of stuff going on behind the scenes at IBM that I can't talk about in this blog, and all these rumors in the blogosphere about IBM acquisition of Diligent was a topic I couldn't officially recognize, defend or deny, until official IBM announcements were made.
In his latest post, Mark wonders about[the last Tape and Mainframe sales person on earth]. He recounts my interaction with fellow HDS blogger Hu Yoshia about the energy benefits ofVirtual Tape Libraries. Knowing that we were going to announcement IBM's acquisition of Diligent soon, I thoughtthis would be a worthy exchange, driving up the sales of Diligent boxes (whether you buy them from IBM or HDS).Diligent already had reselling arrangements with HDS, and IBM plans to continue thosearrangements going forward with HDS. As I have explained before in my post [Supermarketsand Specialty Shops], IBM and HDS cater to different customers, so if a customer who wants the best technologyfrom a specialty shop, they can buy IBM Diligent products from HDS, but if they want one-stop shopping, they can buyIBM Diligent directly from IBM or its other IBM Business Partners.
(Perhaps a more tricky situation is that Diligent also had an arrangement with Sun Microsystems, which competesdirectly against IBM as another IT supermarket vendor, but I have not heard how IBM has decided to handle thisgoing forward.)
For more on this intricate mess of interconnected companies, alliances and partnerships, read Dave Raffo's article[Data dedupe dance cardfilling up] over at Storage Soup.
So, let's tackle the first question:
Q1. What will happen to IBM's real tape library business?
Come on! IBM is Number one in tape, we've had virtual tape libraries since 1997 (the first in the industry)and continue to do well in both virtual and real tape libraries. Both provide value to the customer, and bothhave their place as part of the overall "information infrastructure". This acquisition provides yet another choicefor clients on our "supermarket" shelf.
(For those following the ["which is greener"] discussion, the robot of the IBM TS3500 real tape library consumes185W per frame (when moving) and each tape drive consumes 50W (when actively working on a tape). Compared to 13W per SATA disk drive, each 6-drive frame of a TS3500 consumes as much electricity as 37 SATA disk drives. If you are not running backups 24x7, the total KWh per day for your tape library is actually quite less, but as several people have pointed out, there are customers that do run backups 80-90 percent of the time. LTO-4 tapes can hold 800GB uncompressed, and SATA disk are now available in 1TB (1000 GB) size, so you can have fun with your own comparisons.)
Meanwhile, Scott Waterhouse, one of the few people at EMC who understand tape workloadslike backup and archive, takes me to task in his Backup Blog with his post[I want a Red Ferrari].For those who are surprised that anyone at EMC might understand backup workloads, EMC did acquire a company calledLegato, and perhaps Scott came from that acquisition. I've never met Scott in person, but based solely only fromhis writings, he seems to know his stuff and makes strong arguments for using IBM Tivoli Storage Manager (TSM) with deduplication and virtual tape libraries.
While TSM does a good job of "deduplicating" at the client first, backing up only changed data, Scott feels database and email repositories must be backed up entirely each time, which is what happens in many other backup software products. Some clients might have 80 percent database/email and only 20 percent files, while others might have less than 20 percent database/email and 80 percent files, so this might influence whether deduplication will have small or big benefit.If TSM has to backup the entire database, even though little has changed since the last backup, that is where deduplication on a virtual tape library can come in handy. For IBM DB2 and Oracle databases, IBM TSM application-aware Tivoli Data Protection module interface backs up only changed data, not the entire file. Thanks to IBM's FilesX acquisition-- (also coincidently from Israel) --IBM can extend this support now to SQL Server databases as well.However, to be fair, Scott is partly correct, TSM does backup some database and email repositories in their entirety, which is why it is a good idea to have BOTH an IBM virtual tape library with deduplication and Tivoli Storage Manager to handle all cases. This brings us to the next question:
Q2. What will happen to IBM's patented "progressive backup" technology?
IBM will continue to use TSM's progressive backup technology. TSM already works great with Diligent virtual tapelibraries. One example is LAN-free backup. In this configuration, the TSM client writes its backups directly toa virtual or real tape library, over the SAN, and then sends the list of files backed up to the TSM server over theLAN to record in its database. This can greatly reduce IP traffic on your LAN during peak backup periods. For more about this, see the IBM Redbook titled["Get More Out of Your SAN with IBM Tivoli Storage Manager"].
Jon Toigo from DrunkenData asks[Did IBM Do Due Diligence Before Making Diligent Acquisition a Done Deal?] which is probably always a valid question. Unlike XIV, I wasn't part of the Diligent acquisition team, so I can't provide first hand account of the process. I am told that the IBM team did all the right things to make sure everything is going to turn out right.Sadly, many companies that make acquisitions in the IT industry fail to make them work. Fortunately, IBM is one of the few companies that has a great success record, with over 60 acquisitions in the past six years.In the Xconomy forum, Wade Rousch writes[IBM and the Art of Acquisitions]and gives some insight why IBM is different. Jon did not understand why Cindy Grossman, IBM VP of tape and archive solutions, ran the analyst conference call for this announcement, which brings me to the next question:
Q3. What is Diligent virtual tape library going to be categorized as, a disk system or a tape system?
IBM organizes its storage systems based on the host application workloads.Products to address disk workloads (SVC, DS8000 series, DS6000 series, DS4000 series, DS3000 series, N series, XIV Nextra) are in our disk systems group. Storage that appears to host applications like a tape system to address workloads like backup and archive (tape drives, libraries and tape virtualization) are in our tape and archive group. IBM Diligent has two products, one for big workloads and one for medium workloads. Both look liketape systems, so our tape and archive team, who understand tape workloads like backup and archive the best, are obviously the best choice to support IBM Diligent in the mix.
IBM will offer both N series and Diligent deduplication capabilities. For disk workloads, IBM N series offers a post-process deduplication feature at no additional charge. For tape workloads, IBM will now offer an in-line deduplication feature with Diligent Technologies. Different workloads, different offerings.
As with any acquisition, there will be some changes. The 100 folks from Diligent will get to learn the IBM wayof doing things. This brings me to our fifth and final question:
Q5. What is the correct spelling: deduplication or de-duplication?
It appears that Diligent has a corporate-wide standard to hyphenate this term (de-duplication), but the "word police" at IBM that control and standardize all "proper spellings, trademarks, and capitalization" have sent me corporate instructions a few days ago that IBM does not to hyphenate this term (deduplication). So, going forward, it will be "deduplication", or "dedupe" for short.I suspect one of the first tasks that our new IBMers from Diligent will be doing is removing all those hyphens fromthe [Diligent Technologies website]!
That's all for now, I'm off to Chicago, Illinois tomorrow!
Over on his Backup Blog, fellow blogger Scott Waterhouse from EMC has a post titled
[Backup Sucks: Reason #38]. Here is an excerpt:
Unfortunately, we have not been able to successfully leverage economies of scale in the world of backup and recovery. If it costs you $5 to backup a given amount of data, it probably costs you $50 to back up 10 times that amount of data, and $500 to back up 100 times that amount of data.
If anybody can figure out how to get costs down to $40 for 10 times the amount of data, and $300 for 100 times the amount of data, they will have an irrefutable advantage over anybody that has not been able to leverage economies of scale.
I suspect that where Scott mentions we in the above excerpt, he is referring to EMC in general, with products like
Legato. Fortunately, IBM has scalable backup solutions, using either a hardware approach, or one purely with software.
The hardware approach involves using deduplication hardware technology as the storage pool for IBM Tivoli Storage Manager (TSM). Using this approach, IBM Tivoli Storage Manager would receive data from dozens, hundreds or even thousands
of client nodes, and the backup copies would be sent to an IBM TS7650 ProtecTIER data deduplication appliance, IBM TS7650G gateway, or IBM N series with A-SIS. In most cases, companies have standardized on the operating systems and applications used on these nodes, and multiple copies of data reside across employee laptops. As a result, as you have more nodes backing up, you are able to achieve benefits of scale.
Perhaps your budget isn't big enough to handle new hardware purchases at this time, in this economy. Have no fear,
IBM also offers deduplication built right into the IBM Tivoli Storage Manager v6 software itself. You can use sequential access disk storage pool for this. TSM scans and identifies duplicate chunks of data in the backup copies, and also archive and HSM data, and reclaims the space when found.
If your company is using a backup software product that doesn't scale well, perhaps now is a good time to switch over to IBM Tivoli Storage Manager. TSM is perhaps the most scalable backup software product in the marketplace, giving IBM an "irrefutable advantage" over the competition.
Well, I have left Japan, and while everyone else is enjoying the Super Bowl, I am now in Australia, at another conference.Today I had the pleasure to hear filmmakers talk about their successes, and how IBM helps the movie industry.
At one extreme was Khoa Do, independent filmmaker. After acting in movies asideMichael Caine and Billy Zane, he decided to become his own director. He started a project to help seven disadvantaged youths from a poor drug-ridden section of Sydney, by having them act in his first full-length film.Armed with only an IBM laptop and small budget, he made the film called "The Finished People" that had critical acclaim.
The film was a success, and many of the disadvantaged youths have gone on to act in other movies. In 2005, Khoa Do was named "Young Australian of the Year".
Thanks to IBM technology, filmmaking is now accessible to a wider number of aspiring wanna-be directors. It is no longer necessary to be part of a large film studio with a multi-million dollar budget to tell your story.
At the other extreme, was Xavier Desdoigts, director of technical operations at Animal Logic, the Computer Graphics (CG) arthouse that produced special effects of movies like "The Matrix", "House of Flying Dragons" and "World Trade Center". They started with producing digital effects for TV commercials, like this one forCarlton Draught Beer.
With the support of a large film studio and multi-million dollar budget, Animal Logic now boasts the 86th most powerful "Supercomputer" based on IBM BladeCenter technology, with over 4000 servers connected into a cluster, for making the movie "Happy Feet". The movie took four years to make, with over 500 people, of 27 different nationalities. It was the first CG movie made in Australia, and has been well-received by audiences worldwide.
Mr. Desdoigts gave out some interesting facts and figures about the movie:
While visually stunning on the big screen, each frame is only 1.4 Megapixel, about the same resolution as most camera phones.
In one scene, there are 427,086 penguins all appearing on frame.
Mumble, the lovable lead character, is made up of over 6 million feathers.
As many as 17 dancers were "motion-captured" to choreograph the tap-dancing and character interaction segments.
Only one system admin was needed to manage this entire server farm. (IBM Systems Director technology makes this possible)
The movie consumed 103 TB of disk space, backed up to 595 LTO tape cartridges.
An estimated 17 million CPU-hours were needed for all the processing and rendering.
Rather than talking about technology for technology sake, these filmmakers showed how technology couldbe put to use, in a practical sense, to provide the world something of value.
"IBM announced that Northwest Radiology Network has gone live with a new virtualized enterprise of IBM servers and storage to support its growing medical imaging needs, giving its four locations an enterprise-class infrastructure which enables its doctors to recover medical image reports faster for analysis and enables remote 24x7 access to its medical image report system.
Founded in 1967, Northwest Radiology (NWR) is ranked as one of the largest physician groups in the Indianapolis, Indiana area. With 180 employees who offer the Central Indiana community comprehensive inpatient and outpatient imaging services such as mammography, ultrasonography, CT scans, PET-CT scans, bone density scans and MRIs – the Network had a dramatic need to develop a centralized infrastructure where large amounts of data could be stored and shared. A new data center would benefit the company’s clientele; which includes area hospitals and doctor’s offices serving thousands of patients each year.
Storing more than ten thousand medical imaging reports and radiographic images each month for doctors to analyze, the Network realized it had single points of failure and at one point a critical report server failed. Northwest Radiology turned to IBM and IBM Business Partner Software Information Systems (SIS) for a more efficient solution to prevent any possible downtime in the future.
SIS recommended and installed a virtualized infrastructure with IBM servers and storage as the heart of Northwest Radiology’s Indianapolis data center. By April 2007, Northwest Radiology replaced eight servers and direct attached storage with just two IBM System x3650 servers connected to an IBM System Storage DS3400. Today, the new servers run 15 virtual servers to ensure the availability of their services 24x7. When the business needs it, a new server can be provisioned in just minutes. With a Fibre Channel on the SAN Disk, the DS3400 not only increased performance but also met NWR’s requirement to not have one single point of failure. With three TB of storage capacity, they can meet the demands of increased business well into the future. The systems are also now easily managed from a remote site."
“Uptime is paramount in our business. We selected IBM based on the reliability and flexibility of IBM System x servers and the IBM System Storage DS3400,” said Marty Buening, IT Director, Northwest Radiology Network. “The virtualized infrastructure and the SAN storage array that SIS and IBM brought to the table is improving our service and giving our doctors and staff piece of mind knowing each patient’s medical imaging reports are always available.”
Second, we have [Iowa Health System], a large enterprise with over 19,000 employees, managing four million patients and hundreds of TBs of data.
Here is a 4-minute video on IBM TV from the good folks at Iowa Health System discussing theIBM Grid Medical Archive Solution (GMAS) as part of their information infrastructure for theirPicture Archiving and Communication Systems (PACS) application.
In both cases, IBM technology was able to provide remote access to medical information, making images and patient records available to more doctors, specialists and radiologists. Last January, in my post[Five in Five], IBM had predicted that remote access to healthcare would have an impact over the next five years.
Whether you are a small company or a large one, IBM probably has the right solution for you.
Ten years ago, I travelled to New York City with my colleague, Randy Fleenor, to present the latest in IBM tape technology for the 50th Anniversary. On Thursday evening that week, the latest movie in the Star Wars saga, Episode II: Attack of the Clones was just released, and it was being shown using the new Digital Light Projection (DLP) technology just around the corner at the Ziegfeld theater! This movie was the first live-action film to be filmed entirely digital. George Lucas saw that digital video was the future, and started the process moving forward with this film.
I convinced Randy to join me, and we arrived at 11:10pm, the movie was scheduled to start at 11pm, so we figured we had only missed a few previews. We walked into a completely empty lobby. I asked for two tickets for the 11pm show at the ticket counter, and was told it was all sold out, and there was a huge line around the building for all the people waiting to see the 1:00am show, and that we might get in to see the 3:00am show.
Randy and I had meetings on Friday morning, so we were not going to wait in line all night to see a 3am show! Just then, a young man comes out of the theater. He said his girlfriend can't make it, and wanted a refund for his two tickets. I pulled out a twenty-dollar bill, offered to buy them directly at face value, and the theater employees approved the transaction. The seats were front row of the balcony section. By then we had missed all the previews and a short bit of the movie, but that was alright with us.
(FTC Disclosure: I am both an employee and stockholder in IBM. The U.S. Federal Trade Commission may consider this a paid, celebrity endorsement of LTO-5 tapes and the LTFS technology. References to other companies are for illustrative purposes and do not represent an endorsement of their products or services.)
Digital recording is ideal for all types of video, including movies, television, and commercial advertisements.
The latest excitement is over IBM's Linear Tape File System™ (LTFS), which IBM donated to the IT industry as open source so that everyone in the world can benefit. This allows tape cartridges to be treated like USB memory sticks, the ultimate in portability of data. It is supported for Windows, Mac OS, and Linux, and already well embraced by the Media-and-Entertainment (M&E) industry.
"The move to IBM technology has helped the network shrink its archive from 1,507 to just 388 square feet, representing dramatic systems and energy-cost savings."
"AlphaTV has been broadcasting since 1996, creating and storing all forms of video entertainment, from soap operas and documentaries, to movies and sporting events, and creating a vast video archive along the way. Initially, AlphaTV archived its programming on Sony Beta SP format video cassettes that stored up to 90 minutes of content. Not long after, in need of storage that offered greater density, it turned to DVCPRO format videos that stored up to 120 minutes. But even that format was not allowing the network to keep pace with its ballooning archive, a storage infrastructure that by 2011 spanned more than 1,507 square feet."
"'A Greek TV series stored on 100 DVCPRO tapes took up four shelves in our library, whereas on LTO-5 cartridge now takes up the space of a deck of playing cards,' Constantinos Colombus, chief technology officer at AlphaTV, said in a statement."
"IBM LTFS, an intuitive and graphical file system that provides direct access to data on LTO 5 drives, has enabled AlphaTV to manage, move and share video files much like they can with disk-management systems, by simply dragging and dropping. As a result, file management is easier to do and far more efficient, said Colombus."
To prepare for this anniversary, I spoke with Brad Johns, of [Brad Johns Consulting]. Brad was head of IBM tape marketing for a while, and ran tape customer councils to gather feedback from our largest customers. Brad was my mentor in marketing at IBM from 2003-2007 and has since retired from IBM to start his own consulting practice.
The comparison was made between Crossroad Systems' Strongbox® with Enterprise tape library, LTO-5 tapes using LTFS, versus a unified disk storage system offering NAS protocols on high-capacity 3TB drives. The findings: the tape-based archive had nearly 80 percent lower TCO than the disk-based solution!
You don't have to be in the middle of the Greek economy to real that is a good value!
Earlier this year, IBM launched its[New Enterprise Data Center vision]. The average data center was built 10-15 years ago,at a time when the World Wide Web was still in its infancy, some companies were deploying their first storage areanetwork (SAN) and email system, and if you asked anyone what "Google" was, they might tell you it was ["a one followed by a hundred zeros"]!
Full disclosure: Google, the company, justcelebrated its [10th anniversary] yesterday, and IBM has partnered with Google on a varietyof exciting projects. I am employed by IBM, and own stock in both companies.
In just the last five years, we saw a rapid growth in information, fueled by Web 2.0 social media, email, mobile hand-held devices, and the convergenceof digital technologies that blurs the lines between communications, entertainment and business information. This explosion in information is not just "more of the same", but rather a dramatic shift from predominantly databases for online transaction processing to mostly unstructured content. IT departments are no longer just the"back office" recording financial transactions for accountants, but now also take on a more active "front office" role. For a growing number of industries, information technology plays a pivotal role in generating revenue, making smarter business decisions, and providing better customer service.
IBM felt a new IT model was needed to address this changing landscape, so IBM's New Enterprise Data Center vision has these five key strategic initiatives:
Highly virtualized resources
Business-driven Service Management
Green, Efficient, Optimized facilities
In February, IBM announced new products and features to support the first two initiatives, including the highlyvirtualized capability of the IBM z10 EC mainframe, and and related business resiliency features of the [IBM System Storage DS8000 Turbo] disk system.
In May, IBM launched its Service Management strategic initiative at the Pulse 2008 conference. I was there in Orlando, Florida at the Swan and Dolphin resort to present to clients. You can read my three posts:[Day 1; Day 2 Main Tent; Day 2 Breakout sessions].
In June, IBM launched its fourth strategic initiative "Green, Efficient and Optimized Facilities" with [Project BigGreen 2.0], which included the Space-Efficient Volume (SEV) and Space-Efficient FlashCopy (SEFC) capabilitiesof the IBM System Storage SAN Volume Controller (SVC) 4.3 release. Fellow blogger and IBM master inventor Barry Whyte (BarryW) has three posts on his blog about this:[SVC 4.3.0Overview; SEV and SEFCdetail; Virtual Disk Mirroring and More]
Some have speculated that the IBM System Storage team seemed to be on vacation the past two months, with few pressreleases and little or no fanfare about our July and August announcements, and not responding directly to critics and FUD in the blogosphere.It was because we were holding them all for today's launch, taking our cue from a famous perfume commercial:
"If you want to capture someone's attention -- whisper."
My team and I were actually quite busy at the [IBM Tucson Executive Briefing Center]. In between doing our regular job talking to excited prospects and clients,we trained sales reps and IBM Business Partners, wrote certification exams, and updated marketing collateral. Fortunately, competitors stopped promotingtheir own products to discuss and demonstrate why they are so scared of what IBM is planning.The fear was well justified. Even a few journalists helped raise the word-of-mouth buzz and excitement level. A big kiss to Beth Pariseau for her article in [SearchStorage.com]!
(Last week we broke radio silence to promote our technology demonstration of 1 million IOPS using Solid StateDisk, just to get the huge IBM marketing machine oiled up and ready for today)
Today, IBM General Manager Andy Monshaw launchedthe fifth strategic initiative, [IBM Information Infrastructure], at the[IBM Storage and Storage Networking Symposium] in Montpellier, France. Montpellier is one of the six locations of our New Enterprise Data Center Leadership Centers launched today. The other five are Poughkeepsie, Gaithersburg, Dallas, Mainz and Boebligen, with more planned for 2009.
Although IBM has been using the term "information infrastructure" for more than 30 years, it might be helpful to define it for you readers:
“An information infrastructure comprises the storage, networks, software, and servers integrated and optimized to securely deliver information to the business.”
In other words, it's all the "stuff" that delivers information from the magnetic surface recording of the disk ortape media to the eyes and ears of the end user. Everybody has an information infrastructure already, some are just more effective than others. For those of you not happy with yours, IBM hasthe products, services and expertise to help with your data center transformation.
IBM wants to help its clients deliver the right information to theright people at the right time, to get the most benefits of information, while controlling costs and mitigatingrisks. There might be more than a dozen ways to address the challenges involved, but IBM's Information Infrastructure strategic initiative focuses on four key solution areas:
Last, but not least, I would like to welcome to the blogosphere IBM's newest blogger, Moshe Yanai, formerly the father of the EMC Symmetrix and now leading the IBM XIV team. Already from his first poston his new [ThinkStorage blog], I can tell he is not going to pullany punches either.
IDC, an independent industry analyst firm, put out their 4Q07"Worldwide Disk Storage Systems Quarterly Tracker" report. Here is an excerpts from their [press release]:
"Worldwide external disk storage systems factory revenues posted 9.8 percent year-over-year growth in the fourth quarter of 2007 (4Q07) and totaling $5.3 billion (USD), according to the IDC Worldwide Disk Storage Systems Quarterly Tracker. For the quarter, the total disk storage systems market grew to $7.5 billion (USD), up 7.6 percent from the prior year's fourth quarter. Total disk storage systems capacity shipped reach 1,645 petabytes, growing 56.3 percent."
For those wondering how an industry could grow 56.3 percent in capacity, but only 7.6 percent in revenue, it isbecause the average dollar-per-GB dropped in 2007 from $6.63 down to $4.56 (USD), representing a 31 percent decline.In the past, disk prices dropped 40 to 60 percent each year, so making single digit growth was the best major vendorscould hope for. However, lately this has slowed down to 25 to 35 percent decline, but the client demand for capacity continues at the 60 percent pace, which means that vendors could achieve double digit revenue growth soon.
Once again, IBM was ranked number 1 in total disk storage. No surprise there. Here are the details:
"Total Disk Storage Systems Market
In the total worldwide disk storage systems market, IBM lead the market with 22.9 percent followed by HP with 18.1 percent revenue share. EMC maintained the third position with 16.0 percent revenue share.
For the full year, the total disk storage systems market posted 6.6 percent growth to $26.3 billion (USD). In the total worldwide disk storage systems market, IBM and HP lead the market in statistical tie with 20.1 percent and 19.4 percent revenue share, respectively. EMC maintained the third position with 15.2 revenue revenue share."
But why focus just on disk? IDC also released their"Worldwide Combined Disk and Tape Storage 3Q07 Market Share Update", and IBM was number one for that as well,taking in 21.9 percent share. Here's a quote of IBM VP Barry Rudolph in[CNN Money]:
"IBM's continued leadership in the storage hardware market reaffirms our strategy to provide the most comprehensive tiered portfolio of storage offerings, ranging from software and services to disk and tape storage solutions," said Barry Rudolph, Vice President, Storage Stack Solutions, IBM. "IBM is the clear choice for providing information infrastructure solutions that offer the most cost-efficient, streamlined approach to help our customers increase overall productivity and maximize performance."
It is looking like 2008 is going to be a good year for IBM!
IDC announced that IBM was number #1 in storage hardware (disk and tape combined)for 2006. Here are some excerpts from the IBM press release:
The newly released May 2007 report  by leading industry analyst firm IDC, "Worldwide Combined Disk and Tape Storage 2006 Market Share Update," shows IBM in the #1 overall position for all disk and tape storage hardware for the full year 2006.
In a total disk and tape storage hardware segment that increased to $28.2 billion in 2006, IBM captured 22.2 percent of the combined revenue for full year 2006, besting HP's 20.9 percent and EMC's 13.2 percent.
Five years ago, IBM was only #3 in this area, butis this new standing from IBM doing things better, or HP and EMC doing things poorly? Probably a little of both, but since it's not polite to point out the flaws of others in a blog, I will focus on what IBM is doing right, and I think our leadership in tape accounts for a good measure of this.
The resurgence of tape comes from a variety of factors:
The focus on being "green", to conserve energy power and cooling costs. Tape is the cheapest storage in this regard, as the tape cartridges only consume power when read or written.
Government regulations where more data must be stored for longer periods of time, such as theFederal Rules of Civil Procedures (FRCP), Sarbanes-Oxley, SEC regulations, and so on.
The widening gap in dollars per MB. Advancements in tape are outpacing disk. Disk is slowing down to about 25% improvement year on year, but tape continues its 30-40% improvement curve. A solution like Information Lifecycle Management (ILM) that moves older less valuable data from disk to tape can result in excellent cost savings.
Exciting "combined storage" solutions like the IBM System Storage DR550 and the IBM Grid Medical Archive Solution (GMAS) that combine disk and tape with internal hierarchy storage management of data, based on policies.
BladeCenterservers come in many flavors, including blades with Intel, AMD and POWER chipsets, and can be configured in Grid and SuperComputer configurations. Up to 14 blade servers can fit intoa single 7U-high chassis, making this twice as dense as standard 1U-high rack-mounted servers.
System x, the new "IBM Systems" name for our popular xSeries product line, support Intel and AMD chipsets. These come in both rack-mountedand tower configurations. These also are idea for clustered and SuperComputer configurations.[Read More]