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Continuing my coverage of the IBM Dynamic Infrastructure Executive Summit at the Fairmont Resort in Scottsdale, Arizona, we had a day full main-tent sessions. Here is a quick recap of the sessions presented in the morning.
Leadership and Innovation on a Smarter Planet
Todd Kirtley, IBM General Manager of the western United States, kicked off the day. He explained that we are now entering the Decade of Smart: smarter healthcare, smarter energy, smarter traffic systems, and smarter cities, to name a few. One of those smarter cities is Dubuque, Iowa, nicknamed the Masterpiece of the Mississippi river. Mayor Roy Boul of Dubuque spoke next on his testimonial on working with IBM. I have never been to Dubuque, but it looks and sounds like a fun place to visit. Here is the [press release] and a two-minute [video].
Smarter Systems for a Smarter Planet
Tom Rosamillia, IBM General Manager of the System z mainframe platform, presented on smarter systems. IBM is intentionally designing integrated systems to redefine performance and deliver the highest possible value for the least amount of resource. The five key focus areas were:
Enabling massive scale
Organizing vast amounts of data
Turning information into insight
Increasing business agility
Managing risk, security and compliance
The Future of Systems
Ambuj Goyal, IBM General Manager of Development and Manufacturing, presented the future of systems. For example, reading 10 million electricity meters monthly is only 120 million transactions per year, but reading them daily is 3.65 billion, and reading them every 15 minutes will result in over 350 billion transactions per year. What would it take to handle this? Beyond just faster speeds and feeds, beyond consolidation through virtualization and multi-core systems, beyond pre-configured fit-for-purpose appliances, there will be a new level for integrated systems. Imagine a highly dense integration with over 3000 processors per frame, over 400 Petabytes (PB) of storage, and 1.3 PB/sec bandwidth. Integrating software, servers and storage will make this big jump in value possible.
POWERing your Planet
Ross Mauri, IBM General Manager of Power Systems, presented the latest POWER7 processor server product line. The IBM POWER-based servers can run any mix of AIX, Linux and IBM i (formerly i5/OS) operating system images. Compared to the previous POWER6 generation, POWER7 are four times more energy efficient, twice the performance, at about the same price. For example, an 8-socket p780 with 64 cores (eight per socket) and 256 threads (4 threads per core) had a record-breaking 37,000 SAP users in a standard SD 2-tier benchmark, beating out 32-socket and 64-socket M9000 SPARC systems from Oracle/Sun and 8-socket Nehalem-EX Fujitsu 1800E systems. See the [SAP benchmark results] for full details. With more TPC-C performance per core, the POWER7 is 4.6 times faster than HP Itanium and 7.5 times faster than Oracle Sun T5440.
This performance can be combined with incredible scalability. IBM's PowerVM outperforms VMware by 65 percent and provides features like "Live Partition Mobility" that is similar to VMware's VMotion capability. IBM's PureScale allows DB2 to scale out across 128 POWER servers, beating out Oracle RAC clusters.
The final speaker in the morning was Greg Lotko, IBM Vice President of Information Management Warehouse solutions. Analytics are required to gain greater insight from information, and this can result in better business outcomes. The [IBM Global CFO Study 2010] shows that companies that invest in business insight consistently outperform all other enterprises, with 33 percent more revenue growth, 32 percent more return on invested (ROI) capital, and 12 times more earnings (EBITDA). Business Analytics is more than just traditional business intelligence (BI). It tries to answer three critical questions for decision makers:
What is happening?
Why is it happening?
What is likely to happen in the future?
The IBM Smart Analytics System is a pre-configured integrated system appliance that combines text analytics, data mining and OLAP cubing software on a powerful data warehouse platform. It comes in three flavors: Model 5600 is based on System x servers, Model 7600 based on POWER7 servers, and Model 9600 on System z mainframe servers.
IBM has over 6000 business analytics and optimization consultants to help clients with their deployments.
While this might appear as "Death by Powerpoint", I think the panel of presenters did a good job providing real examples to emphasize their key points.
Now that the US Recession has been declared over, companies are looking to invest in IT again. To help you plan your upcoming investments, here are some upcoming events in April.
SNW Spring 2010, April 12-15
IBM is a Platinum Plus sponsor at this [Storage Networking World event], to be held April 12-15 at the Rosen Shingle Creek Resort in Orlando, Florida. If you are planning to go, here's what you can go look for:
IBM booth at the Solution Center featuring the DS8700 and XIV disk systems, SONAS and the Smart Business Storage Cloud (SBSC), and various Tivoli storage software
IBM kiosk at the Platinum Galleria focusing on storage solutions for SAP and Microsoft environments
IBM Senior Engineer Mark Fleming presenting "Understanding High Availability in the SAN"
IBM sponsored "Expo Lunch" on Tuesday, April 13, featuring Neville Yates, CTO of IBM ProtecTIER, presenting "Data Deduplication -- It's not Magic - It's Math!"
IBM CTO Vincent Hsu presenting "Intelligent Storage: High Performance and Hot Spot Elimination"
IBM Senior Technical Staff Member (STSM) Gordon Arnold presenting "Cloud Storage Security"
One-on-One meetings with IBM executives
I have personally worked with Mark, Neville, Vincent and Gordon, so I am sure they will do a great job in their presentations. Sadly, I won't be there myself, but fellow blogger [Rich Swain from IBM] will be at the event to blog about all the actviities there.
Jim Stallings - General Manager, Global Markets, IBM Systems and Technology Group
Scott Handy - Vice President, WW Marketing, Power Systems, IBM Systems and Technology Group
Dan Galvan - Vice President, Marketing & Strategy, Storage and Networking Systems, IBM Systems and Technology Group
Inna Kuznetsova - Vice President, Marketing and Sales Enablement, Systems Software, IBM Systems and Technology Group
Jeanine Cotter - Vice President, Systems Services, IBM Global Technology Services
The webinar will include client testimonials from various companies as well.
Dynamic Infrastructure Executive Summit, April 27-29
I will be there, at this this 2-and-a-half-day [Executive Summit] in Scottsdale, Arizona, to talk to company executives. Discover how IBM can help you manage your ever-increasing amount of information with an end-to-end, innovative approach to building a dynamic infrastructure. You will learn all of our innovative solutions and find out how you can effectively transform your enterprise for a smarter planet.
During lunch, people were able to take a look at our solutions. Here are Dan Thompson and Brett Cooper striking a pose.
Hyper-Efficient Backup and Recovery
The afternoon was kicked off by Dr. Daniel Sabbah, IBM General Manager of Tivoli software. He started with some shocking statistics: 42 percent of small companies have experienced data loss, 32 percent have lost data forever. IBM has a solution that offers "Unified Recovery Management". This involves a combination of periodic backups, frequent snapshots, and remote mirroring.
IBM Tivoli Storage Manager (TSM) was introduced in 1993, and was the first backup software solution to support backup to disk storage pools. Today, TSM is now also part of Cloud Computing services, including IBM Information Protection Services. IBM announced today a new bundle called IBM Storwize Rapid Application Backup, which combines IBM Storwize V7000 midrange disk system, Tivoli FlashCopy Manager, implementation services, with a full three-year hardware and software warranty. This could be used, for example, to protect a Microsoft Exchange email system with 9000 mailboxes.
IBM also announced that its TS7600 ProtecTIER data deduplication solutions have been enhanced to support many-to-many bi-direction remote mirroring. Last year, University of Pittsburgh Medical Center (UPMC) reported that they were average 24x data deduplication factor in their environment using IBM ProtecTIER.
"You are out of your mind if you think you can live without tape!"
-- Dick Crosby, Director of System Administration, Estes
The new IBM TS1140 enterprise class tape drive process 2.3 TB per hour, and provides a density of 1.2 PB per square foot. The new 3599 tape media can hold 4TB of data uncompressed, which could hold up to 10TB at a 2.5x compression ratio.
The United States Golfers Association [USGA] uses IBM's backup cloud, which manages over 100PB of data from 750 locations across five continents.
Customer Testimonial - Graybar
Randy Miller, Manager of Technical System Administration at Graybar, provided the next client testimonial. Graybar is an employee-owned company focused on supply-chain management, serving as a distributor for electical, lighting, security, power and cooling equipment.
Their problem was that they had 240 different locations, and expecting local staff to handle tape backups was not working out well. They centralized their backups to their main data center. In the event that a system fails in one of their many remote locations, they can rebuild a new machine at their main data center across high-speed LAN, and then ship overnight to the remote location. The result, the remote location has a system up and running by 10:30am, faster than they would have had from local staff trying to figure out how to recover from tape. In effect, Graybar had implemented a "private cloud" for backup in the 1990s, long before the concept was "cool" or "popular".
In 2001, they had an 18TB SAP ERP application data repository. To back this up, they took it down for 1 minute per day, six days a week, and 15 minutes down on Sundays. The result was less than 99.8 percent availability. To fix this, they switched to XIV, and use Snapshots that are non-disruptive and do not impact application performance.
Over 85 percent of the servers at Graybar are virtualized.
Their next challenge is Disaster Recovery. Currently, they have two datacenters, one in St. Louis and the other in Kansas City. However, in the aftermath of Japan's earthquakes, they realize there is a nuclear power plan between their two locations, so a single incident could impact both data centers. They are working with IBM, their trusted advisors, to investigate a three-site solution.
This week, May 15-22, I am in Auckland, New Zealand teaching IBM Storage Top Gun sales class. Next week, I will be in Sydney, Australia.
Down the street, in Times Square, IBM made it on the big board.
Continuous Data Availability
Jeanine Cotter, IBM VP for Data Center Services, started out with a video about Sabre. IBM developed this revolutionary airline reservation system to handle the huge volume of transactions. Today, 18 percent of organizations consider downtime unacceptable for their tier-1 applications, and 53 percent would be seriously impacted by an outage lasting an hour or more.
Eventually, companies cross the "Continuous Availability" threshold, the point where they discover that the possibility of downtime is too costly to ignore. IBM has clients using 3-site Metro/Global Mirror that can fail-over an entire data center in just five mouse clicks.
Jeanine also mentioned Euronics, which is using SAN Volume Controller's Stretched Cluster capability, which allows them to easily vMotion virtual guest images from one data center to another. SVC has had this capability for a while, but now, with full VMcenter plug-in and VAAI support, the capability is fully integrated with VMware.
A final example was a mid-sized University, they are using IBM Storwize V7000 with Metro Mirror. The primary location's Storwize V7000 manages Solid-state drives with Easy Tier. The secondary location's Storwize V7000 has high-capacity SATA drives and FlashCopy.
Customer Testimonial - University of Rochester Medical Center
Rick Haverty, Director of IT infrastructure at University of Rochester Medical Center [URMC] provided the next client testimonial. The mission of the URMC is to use science, education and technology to improve health. URMC gets over $400 million USD in NIH grants, which puts them around 23rd largest University-based academic medical centers in the country. They have over 900 doctors, general practice and specialists.
URMC has an IBM BlueGene supercomputer, a Cisco network over 45,000 ports, and over 7.5 million square feet of Wi-Fi wireless internet coverage. They have three datacenters. The first is 7500 square feet, the second is 6000 square feet, and the third is just 800 square feet to hold their "off-site tapes".
URMC has digitized all of their records, including Electronic Medical Records (EMR) system, medical dosage history, imaging "priors", calibration of infusion pumps, RFID monitoring, and even provide IT support while the patient is on the operating table. RFID monitoring ensures all of the refrigerators are keeping medications at the right temperature. A single failed refrigerator can lose $20,000 dollars worth of medication.
When is a good time for downtime? At URMC, they handle 90,000 Emergency Room vists per year, so the answer is never. When is the ER busiest? Monday morning. (not what I expected!)
URMC's EMR software (Epic) runs on clustered POWER7 servers, with DS8700 disk systems using Metro Mirror to secondary location. They also keep a third "shadow" POWER7 for read-only purposes, and a separate system that provides web-based read-only access. Finally, they have 90 stand-alone Personal Computers (PCs) that contain information for all the patients that have reservations this week, just in case all the other systems fail.
The exploding volume of data comes from medical imaging. For radiology (X-rays), each image is called a "study" takes 20-30 MB each, and they have 650,000 studies per year. This represents about 16TB storage per year, with 3 second response time access. These must be kept for 7 years since last view, or until the patient reaches the age of 18 years old, which ever is later.
But radiology is just one discipline. Healthcare has a whole bunch of "ologies". Another is "Pathology" which looks at cells between glass slides in a microscope. Each study consumes 10-20GB, and URMC does about 100,000 pathology studies per year, representing 150TB per year.
URMC has identified that they have 42 mission-critical applications. The data for these are stored on DS8000, XIV, Storwize V7000 and DS5000, all managed behind SAN Volume Controller.
Dan Galvan, IBM VP of Marketing for Storage, was the next speaker. With 300 billion emails being sent per day, 4.6 billion cell phones in the world, and 26 million MRIs per year, there is going to be a huge demand for file-based storage. In fact, a recent study found that file-based storage will grow at 60 percent per year, compared to 15 percent growth for block-based storage.
Dan positioned IBM's Scale-out Network Attached Storage (SONAS) as the big "C:" drive for a company. SONAS offers a global namespace, a single point of management, with the ability to scale capacity and performance tailored for each environment.
The benefits of SONAS are great. We can consolidate dozens of smaller NAS filers, we can virtualize files across different storage pools, and increase overall efficiency.
Powering advanced genomic research to cure cancer
The next speaker was supposed to be Bill Pappas, Senior Enterprise Network Storage Architect, Research Informatics at [St. Jude Children’s Research Hospital]. Unfortunately, St. Jude is near the flooding of the Mississippi river, and he had to stay put. An IBM team was able to capture his thoughts on video that was shown on the big screen.
Thanks to the Human Genome project, St. Jude is able to cure people. They see 5700 patients per year, and have an impressive 70 percent cure rate. The first genetic scan took 10 years, now the technology allows a genome to be mapped in about a week. Having this genomic information is making vast strides in healthcare. It is the difference of fishing in a river, versus putting a wide net to catch all the fish in the Atlantic ocean all at once.
Recently, St. Jude migrated 250 TB of files from other NAS to an IBM SONAS solution. The SONAS can handle a mixed set of workloads, and allows internal movement of data from fast disk, to slower high-capacity disk, and then to tape. SONAS is one of the few storage systems that supports a blended disk-and-tape approach, which is ideal for the type of data captured by St. Jude.
IBM's own IT transformation
Pat Toole, IBM's CIO, presented the internal transformation of IBM's IT operations. He started in 2002 in the midst of IBM's effort to restructure its process and procedures. They identified four major data sources: employee data, client data, product data, and financial data. They put a focus to understand outcomes and set priorities.
The result? A 3-to-1 payback on CIO investments. This allowed IBM to go from server sprawl to consolidated pooling of resources with the right levels of integration. In 1997, IBM had 15,000 different applications running across 155 separate datacenters. Today, they have reduced this down to 4,500 applications and 7 datacenters. Their goal is to reduce down to 2,225 applications by 2015. Of these, only 250 are mission critical.
Pat's priorities today: server and storage virtualization, IT service management, cloud computing, and data-centered consolidation. IBM runs its corporate business on the following amount of data:
9 PB of block-based storage, SVC and XIV
1 PB of file-based storage, SONAS
15 PB of tape for backup and archive
Pat indicated that this environment is growing 25 percent per year, and that an additional 70-85 PB relates to other parts of the business.
By taking this focused approach, IBM was able to increase storage utilization from 50 to 90 percent, and to cut storage costs by 50 percent. This was done through thin provisioning, storage virtualization and pooling.
Looking forward to the future, Pat sees the following challenges: (a) that 120,000 IBM employees have smart phones and want to connect them to IBM's internal systems; (b) the increase in social media; and (c) the use of business analytics.
After the last session, people gathered in the "Hall of the Universe" for the evening reception, featuring food, drinks and live music. It was a great day. I got to meet several bloggers in person, and their feedback was that this was a very blogger-friendly event. Bloggers were given the same level of access as corporate executives and industry analysts.