My theme this week was to focus on "Do-it-Yourself" solutions, such as the "open storage" concept presentedby Sun Microsystems, but it has morphed into a discussion on vendor lock-in. Both deserve a bit of furtherexploration.
There were several reasons offered on why someone might pursue a "Do-it-Yourself" course of action.
- Building up skills
In my post [Simply Dinners and Open Storage], I suggested that building a server-as-storage solution based on Sun's OpenSolaris operating system could serve to learn more about [OpenSolaris], and by extension, the Solaris operating system.Like Linux, OpenSolaris is open source and has distributions that run on a variety of chipsets, from Sun's ownSPARC, to commodity x86 and x86-64 hardware. And as I mentioned in my post [Getting off the island], a version of OpenSolaris was even shown to run successfully on the IBM System z mainframe.
"Learning by Doing" is a strong part of the [Constructivism] movement in education. TheOne Laptop Per Child [OLPC] uses this approach. IBM volunteers in Tucson and 40other sites [help young students build robots]constructed from [Lego Mindstorms]building blocks.Edward De Bono uses the term [operacy] to refer to the"skills of doing", preferred over just "knowing" facts and figures.
However, I feel OpenSolaris is late to the game. Linux, Windows and MacOS are all well-established x86-based operating systems that most home office/small office users would be familiar with, and OpenSolaris is positioning itself as "the fourth choice".
In my post[WashingtonGets e-Discovery Wakeup Call], I suggested that the primary motivation for the White House to switch from Lotus Notes over to Microsoft Outlookwas familiarity with Microsoft's offerings. Unfortunately, that also meant abandoning a fully-operational automated email archive system, fora manual do-it-yourself approach copying PST files from journal folders.
Familiarity also explains why other government employees might print out their emails and archive them on paperin filing cabinets. They are familiar with this process, it allows them to treat email in the same manner as they have treated paper documents in the past.
- Cost, Control and Unique Requirements
The last category of reasons can often result if what you want is smaller or bigger than what is availablecommercially. There are minimum entry-points for many vendors. If you want something so small that it is notprofitable, you may end up doing it yourself. On the other end of the scale, both Yahoo and Google ended up building their data centers with a do-it-yourself approach, because no commercial solutions were available atthe time. (IBM now offers [iDataPlex], so that has changed!)
While you could hire a vendor to build a customized solution to meet your unique requirements, it might turn outto be less costly to do-it-yourself. This might also provide some added control over the technologies and components employed. However, as EMC blogger Chuck Hollis correctly pointed out for[Do-it-yourself storage],your solution may not be less costly than existingoff-the-shelf solutions from existing storage vendors, when you factor in scalability and support costs.
Of course, this all assumes that storage admins building the do-it-yourself storage have enough spare time to do so. When was the last time your storage admins had spare time of any kind?Will your storage admins provide the 24x7 support you could get from established storage vendors? Will theybe able to fix the problem fast enough to keep your business running?
From this, I would gather that if you have storage admins more familiar with Solaris than Linux, Windows or MacOS,and select commodity x86 servers from IBM, Sun, HP, or Dell, they could build a solution that has less vendor lock-in than something off-the-shelf from Sun. Let's explore the fears of vendor lock-in further.
- The storage vendor goes out of business
Sun has not been doing so well, so perhaps "open storage" was a way to warn existing Sun storage customers thatbuilding your own may be the next alternative.The New York Times title of their article says it all:["Sun Microsystems Posts Loss and Plans to Reduce Jobs"]. Sun is a big company, so I don't expect them to close their doors entirely this year,but certainly fear of being locked-in to any storage vendor's solution gets worse if you fear the vendor might go out of business.
- The storage vendor will get acquired by a vendor you don't like
We've seen this before. You don't like vendor A, so you buy kit from vendor B, only to have vendor A acquire vendorB after your purchase. Surprise!
- The storage vendor will not support new applications, operating systems, or other new equipment
Here the fear is that the decisions you make today might prevent you from choices you want to make in the future.You might want to upgrade to the latest level of your operating system, but your storage vendor doesn't supportit yet. Or maybe you want to upgrade your SAN to a faster bandwidth speed, like 8 Gbps, but your storage vendordoesn't support it yet. Or perhaps that change would require re-writing lots of scripts using the existingcommand line interfaces (CLI). Or perhaps your admins would require new training for the new configuration.
- The storage vendor will raise prices or charge you more than you expect on follow-on upgrades
For most monolithic storage arrays, adding additional disk capacity means buying it from the same vendor as the controller. I heard of one company recently who tried to order entry-level disk expansion drawer, at a lower price, solely to move the individual disk drives into a higher-end disk system. Guess what? It didn't work. Most storage vendors would not support such mixed configurations.
If you are going to purchase additional storage capacity to an existing disk system, it should cost no more thanthe capacity price rate of your original purchase. IBM offers upgrades at the going market rate, but not all competitors are this nice. Some take advantage of the vendor lock-in, charging more for upgrades and pocketing the difference as profit.
Vendor lock-in represents the obstacles in switching vendors in the event the vendor goes out of business, failsto support new software or hardware in the data center, or charges more than you are comfortable with. These obstacles can make it difficult to switch storage vendors, upgrade your applications, or meet otherbusiness obligations. IBM SANVolume Controller and TotalStorage Productivity Center can help reduce or eliminate many of these concerns. IBMGlobal Services can help you, as much or as little, as you want in this transformation. Here are the four levelsof the do-it-yourself continuum:
|Let me figure it out myself||Tell me what to do||Help me do it||Do it for me|
|This is the self-service approach. Go to our website, download an [IBM Redbook], figure out whatyou need, and order the parts to do-it-yourself.||IBM Global Business Services can help understand your business requirementsand tell you what you need to meet them.||IBM Global Technology Services can help design, assemble and deploy asolution, working with your staff to ensure skill and knowledge transfer.||IBM Managed Storage Services can manage your storage, on-site at your location, or at an IBM facility. IBM provides a varietyof cloud computing and managed hosting services.|
So, if you are currently a Sun server or storage customer concerned about these latest Sun announcements, give IBM a call, we'll help you switch over!
technorati tags: do-it-yourself, OpenSolaris, Solaris, Sun, Linux, SPARC, Yahoo, Google, iDataPlex, x86, x86-64, x64, mainframe, EMC, Chuck Hollis, HP, Dell, SAN, monolithic, disk, storage, system, arrays, open storage, NYT, New York Times, vendor lock-in, IBM, Global Services, GBS, GTS, SVC, TotalStorage, Productivity Center, Managed Storage Services, cloud computing
What a great way to wrap up another excellent week!
While I was away on vacation last week, IBM Storage and Software Offeringswon Brand Impact 2007 Awardsfrom leading brand marketing organization Liquid Agencyat the Brand Summit Awards Dinner.Other awards went to Cisco, Google and Sony, which I also highly admire.
For those in the USA, next Monday isMemorial Day. I'll be in Australia, and they have a similar ANZAC Day which happened last month (April 25).
Have a safe weekend!
technorati tags: IBM, storage, software, awards, brand, impact, Liquid Agency, dinner, Cisco, Google, Sony, Memorial Day, ANZAC
The comic combines the recent popularity in cookbooks to help parents get their children to eat morevegetables, such as Jessica Seinfeld's [Deceptively Delicious: Simple Secrets to Get Your Kids Eating Good Food], with the popularity of the latest Batman movie, [The Dark Knight]. To be fair, I have not reviewed the recipe book,but certainly being the wife of comedian Jerry Seinfeld and mother of his children sufficiently qualifies her to write such a book. I did have the pleasure to see this movie at an IMAX movie theater in Hartford, CT a few weeks ago. I highly recommend it. (See also my friend Pam's awesome [review of this movie]).Some have argued the movie franchise has "gone dark" from the previous Batman movies and may not be appropriatefor children. Hiding vegetables in meals may not the right thing for children either.
In the comic, the young boy sees right through it, using the word "mojave" as the new slang for "deceive". In Arizona,Mojave refers to both the [desert in the northern part of the state], and the [Native American tribe] that live there. Butin this case, it refers to Microsoft's deceptive [Mojave Experiment].
Unlike IBM that repeatedly delivers unique and innovative new products to the marketplace, Microsoft pulls theold ["bait and switch"] routine. In a series of hiddencamera interviews, Microsoft asks skeptical people who have never used Microsoft Vista operating system their opinions.As expected, all express concerns of problems they have heard about Microsoft's new OS, from friends, colleagues or Apple television advertisements. On a scale of 0 (won't touch it) to 10 (can't wait to have it), the averageskeptic rated Vista with a paltry 4.4 score.
The Microsoft interviewers then show them the new "Microsoft Mojave" Operating System, and askthese same skeptics for their opinions, of which many (35 out of 140 by one account) express they like it, find this new OS usefuland intuitive. The interviewers then explain that this Mojave OS was nothing more than the existing Vista OS alreadyin the marketplace. The average rating for Mojave OS was a significantly higher 8.5 score.Just like hiding spinach in a meal to get your kids to eat it. They tricked you, and you saidyou liked it!
On ZDnet, Adrian Kingsley-Hughes takes Microsoft to task in his post [The “Mojave Experiment” - Just an exercise in guided clicking or does it highlight some of the problems with Windows Vista] and his follow-up post[Dissecting Microsoft’s Mojave Experiment]. His conclusion: He considers the marketing experiment cleverly devious, but the outcome of the experiment is vacuous.
Perhaps the key take-away is whom should prospective customers listen to when evaluating a new product. Microsoftis reasonable in feeling that customers should not base their opinions about Vista solely on lopsided Apple televisioncommercials. Apple, Inc. is one of Microsoft's primary competitors. I feel, however, that if you have friends or colleagues who have shared with you their hands-on experiences, that indeed should have much higher weighting.
Nothing, of course, beats personal experience. If you want to try out one of IBM's latest products for yourself, please contact your local IBM Business Partner or IBM sales representative.
technorati tags: IBM, Geek and Poke, Jessica Seinfeld, Jerry Seinfeld, Deceptively Delicious, The Dark Knight, IMAX, Batman, Mojave, Desert, Native American, tribe, Microsoft, Vista, Mojave Experiment, hidden camera, interview, ZDnet, Adrian Kingsley-Hughes, Apple
The booths at a typical week-long tradeshow only go from day 2 to day 4, so that day 1 and day 5 can be used for unpacking and repacking all of the demo equipment and displays. This was the case here at the27th annual [Data Center Conference
] here in Las Vegas.
- Solution Showcase
The solution showcase ended Thursday afternoon.
|From left to right:George Lane, Ron Houston, Cris Espinosa, Patty Congdon, David Bricker, Paula Koziol, Steve Sams, Tony Pearson,Gary Fierko, Diane Hill, David Share, Nick Sardino, Carla Fleming, Bruce Otte.|
|Gary Fierko and I discuss the IBM's vision and strategy, the TS7650G ProtecTIER gateway, and the differences between LTO-4 and IBM Enterprise tape, with an attendees at the booth.|
|Behind the scenes were folks from the [George P. Johnson company] that run events.Deniese Dunavin here helped us be successful at this conference!|
|Here are just a portion of all the sponsors that made this event possible, printed on bags given to each attendee.|
- Hospitality Suites
After the booths closed down, we were invited to several different hospitality suites, sponsoredby different vendors.
|The Cisco hospitality suite had an Elvis impersonator and a beautiful bride. Her name was Trixie.|
|The bouncers at the Computer Associates (CA) hospitality suite wore the same shade of green and blue colors from their logo.|
|The APC hospitality suite went with an Island/Pirate theme.|
|The Brocade hospitality suite rocked the Casbah! Yes, that is a REAL snake she is holding.|
|Michael Nixon, a presenter from NEC Corporation of America.|
|By the time we got to the Data Domain hospitality suite, they were out of "dedupe-tinis", most ofthe attendees had left, but they were giving out these bumper stickers. For those considering Data Domain,you might want to look at the IBM TS7650G Virtual Tape gateway, which also provides inline datadeduplication, but about six times faster ingest rate.|
Needless to say, A good time was had by all.
technorati tags: LSC27, IBM, solution showcase, hospitality suite, Deniese Dunavin, TS7650G, Cisco, CA, APC, Brocade, Data Domain
Today, fellow IBMer Ken Hannigan celebrated his 25th year anniversary with IBM, which inducts him into the IBM Quarter Century Club[QCC
]. I was surprised to hear that there are over 900 QCC members currently residing in Arizona. In the past, QCC was shortly followed by retirement,but in these economic times, it marks a mid-point in one's career.
I met Ken back in 1988, I was working on DFHSM and he was part of theDFDSS team that moved from San Jose, California to Tucson, Arizona.Later, Ken and I would work in the same department as architects forthe DFSMS product that included DFSMShsm and DFSMSdss components.
Ken was then offered a chance to lead the effort to launch a new productfrom an internal project called Workstation Data Save Facility (WDSF) thatwas changed to Data Facility Distributed Storage Manager (DFDSM),then renamed to ADSTAR Distributed Storage Manager (ADSM), and finally tothe name it has today: [IBM Tivoli Storage Manager].
Over the years, Ken's had some interesting experiences. Two examples:
- Saving the Democracy of Peru
During a hotly contested election in the Latin American country of Peru, there were technical problems with the ballot records. Management needed someone from Tucson to go, and my namewas floated around, since I spoke Spanish fluently. My schedule did not permit,so they sent Ken instead. Ken was able to recover the lost ballot information and avoid a revolution.
- Assisted with the Technical team for a Major Motion Picture
Ken was part of the IBM technical team that helped [DreamWorks SKG] producethe movie [The Prince of Egypt],a major animated motion picture. IBM is heavily involved in the digital mediacommunity, and was instrumental in helping film-makers set up theirinformation infrastructure.
Ken has been one of my best friends over the past twenty years. I introduced him to hiswife, and was the best man at his wedding. It is quality people like Ken that makeworking at IBM so special.
technorati tags: IBM, QCC, Ken Hannigan, DFHSM, DFDSS, TSM, Tivoli, Peru, election, DreamWorks, The Prince of Egypt, Information Infrastructure