Here's a cute 2-minute video that explains a brief history of using information intelligently to help get things done.
IBM's emphasis on "Information Infrastructure" is to help organizations get the right information, to the right people at the right time. This helps them to have the right insights, make the right decisions, and develop the right innovations needed for the challenges at hand.
As the planet got smaller and flatter, IBM led the way. Now, as the planet needs to get smarter--with more efficient health care, energy distribution, financial institutions, and IT infr This is going to be an interesting year!
This is going to be an interesting year!Read More]
This week I was in Palm Springs in meetings with clients, prospects, business partners and IBM sales reps.
Tuesday consisted of "outdoor meetings", but the high winds caused some people to arrive late, and others to land in the various sand traps and water hazards. A "welcome reception" event allowed everyone to socialize and get to know the IBM experts and executives. Two of my colleagues, Mike Stanek and Dave Wyatt, were with me also in Australia last week, and so the three of us were discussing recovery from jet lag.
Wednesday was organized as a main tent event, where everyone met into one large room to hear our strategy,latest set of offerings, and customer testimonials. This was done indoors, of course, which was a good thing as the winds were now gusting up to 50 miles per hour, knocking over windmills and making the local news.
Here's a quick sample from the testimonials:
The event got great reviews, and I look forward to the next one. Until then, enjoy the weekend!
Registration for [IBM Pulse 2008] is now open! This is the first ever global conference to cover not just Tivoli Storage software, but also the rest of Tivoli portfolio,Maximo and Tivoli Netcool products, and disciplined service management and governance practices and procedures.
Join us on May 18-22 in Orlando, Florida. You'll learn how IBM service management solutions can give you the visibility needed to see all aspects of your business and manage it against objectives, control to secure assets, and automation to drive business agility for competitive advantage.
Leverage this opportunity to meet with fellow clients, IBM partners, industry analysts, and IBM experts in an environment dedicated to the latest technology, trends, and best practices in service management. Whether youl are in network and service operations, IT, the executive office, line of business or services sales, IBM Pulse offers keynote presentations, in-depth seminar sessions, exhibitions and hands-on labs.
But wait, there's more!
I realize this conference is five months away, however one of my pet peeves is learning about a conference, especially a first-of-its-kind conference like this one, at the last minute, and not having time to plan accordingly. Travel budgets are tight for lots of people, so as an added incentive there is a $600 US dollar discount per person if you register before February 1, 2008. So don't wait! Sign up today!Read More]
The amount of information stored and available today is astounding. Consider the following:
...a weekday edition of The New York Times contains more information than the average person was likely to come across in a lifetime in seventeenth-century England.
Shawn Callahan mentions this in his great presentation on how work really gets done.
Mark Nelson covers this in more detail inWe Have the Information You Want, But Getting It Will Cost You: Being Held Hostage by Information Overload.
To help address this challenge of organizing finding the right information at the right time, Web 2.0 technologies have emerged. You can read the 16-page paper What Is Web 2.0? -- Design Patterns and Business Models for the Next Generation by O'Reilly.
Or better yet, watch the quick 4-minute video Web 2.0 ... The Machine is Us/Ing Us.Read More]
Last year in Beijing, China, one of my colleagues told me "When it rains here, cabs dry up". Normally, there are enough taxi cabs to handle normal conditions, but when it rains, people who normally walk now want to take a cab instead, and the demand goes up, resulting in being more difficult to find one when you need one.
I'm wrapping up my week here in Chicago, and it snowed yesterday. Cabs were scarce. I walked. Many others walked too, about half with umbrellas to protect themselves against the snowflakes.
Most systems are designed to handle typical average conditions. Taxi cabs in a city, for example, handle typicalamounts of traffic.
IT is different. In many cases, IT infrastructures are designed for the peaks, not the averages. Peaks can be where you need performance the most, and failure to design for peaks can be disastrous. As with any business decision, this represents a trade-off. Design for the average, and suffer through the peaks, or design for the peak, and be over-allocated and under-utilized most of the time otherwise.
The choice is yours.
Continuing my coverage of SNW Spring 2007, Ron and Vincent kicked off Wednesday main tent sessions with more survey questions:
Q1. How secure is your storage network?
Q2. What was the cause of most downtime in last 12 months?
Thornton May, futurist and columnist for ComputerWorld, presented "Storage 3.0: What Comes After, What Comes Next."I have seen several "futurists" present at conferences like this. They all feel the need to explain what their job is, and what it takes to be one. This time, Thornton indicated he was "ridiculously well-travelled, amazingly well-connected, pathologically observant, and brutally honest." His insights:
Gabriel Broner, General Manager of the newly created "Storage Solutions" division of Microsoft, presented "The Drive to Unified Storage". The people sitting around me asked "What does Microsoft have to do with storage?" He defined "Unified Storage" the way we use it for IBM Sytstem Storage N series "a storage unit that provides both file and block level protocol support." Microsoft is using "e-mail" as the model for data access, identifying the need to have "off-line" copies on your PC or laptop that are synced up with "on-line" sources. Features that were typically only available for high-end applications are now being made available to the masses, like "Volume Snapshot" capability in Windows Vista. On the home front, Microsoft recognizes that typically one person acts as the "IT manager" for the family.
Their survey of storage spend of Fortune 1000 companies. It was not clear if this was for Windows environments, or how the data was collected. These numbers don't match what we hear from our UNIX or mainframe customers.
Microsoft is implementing application changes, such as Office 2007, to simplify storage issues. Storage virtualization is the key for the future, he says, stating that Microsoft's "iSCSI target" software support makes files look like block-oriented volumes. Virtualization is now mainstream, and deploying software on standard hardware is the new storage business model. The end goal is to simplify provisioning, device and resource management, without reducing functionality, narrowing the gap between general IT tasks and specific storage tasks.
Craig Lau, NBC Olympic coverage, presented their success story. Look at the number of "hours" of TV Olympic coverage over the years:
NBC now is able to deliver 70 hours of TV programs per day, shown across their seven channels (NBC, CNBC, MSNBC, Brave, USA Network, Telemundo, and HD-tv). The Olympics in Torino, Italy generated 25,000 tapes in 17 days. Their 100,000 tape Olympic repository is starting to deteriorate, and they need to consider conversion to digital format. Their challenge was that footage was difficult to find and producers needed immediate access to time sensitive/critical content.
Their solution was Digital Asset Management, automating indexing and logging, using an IP-based workflows that reduces the number of people at the Olympics location, and allowing content to be sent back to USA for remote editing.The facilities at Torino involved:
NBC is frustrated by the lack of compatability and interoperability in the video format industry. They have been testing MPEG-1 (1.5 Mbps) formats, and plan to deploy a new system using 1080i for the upcoming 2008 Olympics in Beijing. With the new system, they can index footage by athlete, by event, and by human emotional reaction. They can review and edit footage within 30-45 seconds of live coverage, allowing rough edits to be documented as "Edit Decision Lists" that can be e-mailed or put on USB key for others to review.
Although I missed Anil Gupta's "Blogger Event" on Monday, several bloggers did stop by to visit me at the IBMbooth.
Robin Harris, Tony Pearson, Clark Hodge
Robin Harris writes StorageMojo, and Clark Hodge writ The evening finished off with a Gala Dinner, with an award ceremony for Best Practices.Here were the "Honorees":
The evening finished off with a Gala Dinner, with an award ceremony for Best Practices.Here were the "Honorees":
The smart people at the University of Pittsburgh manage five campuses and over 33,000 students, andneeded to create an enterprise storage solution that would give it three key benefits. Of course, they turnedto IBM, the number one overall storage hardware vendor, to deliver.
Here is what Jinx Walton, Director of Computing Services and Systems Development at the University of Pittsburgh, had to say about it...
"The University of Pittsburgh supports large enterprise systems, and the number and complexity of new systems continue to grow. To effectively manage these systems it was necessary to identify an enterprise storage solution that would leverage our existing investments in storage, make allocation of storage flexible and responsive to project needs, provide centralized management, and offer the reliability and stability we require. The integrated IBM storage solution met these requirements"
You can read the details in the official IBM press release.Read More]
Yesterday, most of the USA moved its clocks forward an hour. Arizona and Hawaii don't bother, as there is plenty of daylight in both states. While it may seem that Arizonans are not "affected" by Daylight Saving Time (DST), we are, because we have to deal with the time zone offsets with those we talk to in other states. (Note: it is SAVING not SAVINGS, many people mistakenly say "Daylight Savings Time", which is incorrect).
Year round, Arizona is on Mountain Standard Time (MST), which is GMT-7. Figuring out what time Arizona can be remembered by a simple mnemonic:
Those in Second Life may have noticed that "Second Life time" (SL time) shifted from PST to PDT. That is because their servers reside in San Francisco, California.
For a while now, IBM has been trying to explain to clients that focusingon just storage hardware acquisition costs is not enough. You need toconsider the "Total Cost of Ownership" or TCO of a purchase decision.For active data, a 3-5 year TCO assessment can give you a better comparison of costs between IBM and competitive choices. For long-term archive retention, 7-10 year TCO assessment may be necessary.
This is part of a video series called [Don't Hide from the Truth].
Enjoy the weekend!Read More]
Well, I'm here in San Diego for Storage Networking World (SNW) conference.
If you're in San Diego, stop by and visit me at the IBM booth. Here is my schedule:
Nicole Carrier over at IBM Lotus team has [posted a clever video]explaining enterprise mashups to promote IBM's work in this area.
While some might be familiar with mashups that combine public Web 2.0 sources of information, enterprise mashups go one step further, integrating withthe "information infrastructure" of your data center. It's not just enough to deliver theright information to the right person at the right time, it has to bein the right format, in a manner that can be readily understood andacted upon. Enterprise mashups can help.
Ready to start? Check out the[IBM Mashup Center eKit].Read More]
SNW wrapped up Thursday. As is often the case, a lot of people have left already.
I saw two presentations worth discussing here in this blog.
"Information is moving—you know, nightly news is one way, of course, but it's also moving through the blogosphere and through the Internets."As multinational companies transition to becomeglobally integrated enterprises, information is going to move across nationalboundaries. Laws that pertain to how data is stored and access need to be addressed.
Jon W Toigo over at DrunkenData.com discusses an Interesting proposal on Google Censorship. The New York Sun reports that NYC comptroller, Williams Thompson Jr. istargeting both Google and Yahoo over theirpolicies of abiding the local laws in each country they do business in.The proposal includes asking Google to fight local laws, publicize when Google complies withlocal laws, and publicize when local governments ask Google to comply with their laws. While Toigo focuses on Google, this issue applies to Yahoo, Microsoft, and many other companies that do business in multiple countries.
I admire when government officials use diplomacy to influence the policy of other governments, andwhen individuals act to influence the policies of those who govern them, but Thompson isdoing neither.In this matter, Thompson is trying to influence thepolicies of another government outside his jurisdiction, as a manager of investments in companies that do business there.Investors have two choices when trying to influence how companies do business.
It appears Thompson is exercising the latter, proposing that this issue be brought to shareholder vote via proxy.There can only be two results from such a vote, either:
Did we forget that we have censorship in the USA as well? Would Thompson's proposalsapply to the rules and regs that our own government requires?
IBM does business in most, not all, countries on this planet. In the countries we don't do business in, we havegood reason not to. For the countries we do, we comply with all the laws that apply in each case.When I travel to these countries, including some of the countries specifically targeted by this proposal, I must abide by their laws. No exceptions.
The world is shrinking, and technologies now allow companies to become globally integrated. Before writing"The World Is Flat", Thomas Friedman wrote a book titled The Lexus and TheOlive Tree, which covers all the various issues related to conflicts between global companies and the countriesand cultures they do business in.
This reminds me of the wisdom of the Prime Directiveintroduced in the late 1960s on the popular TV show "Star Trek". The concept was simple, honor the sovereigntyof other cultures, on other worlds, and play by their rules when you are on their planet.I say "wisdom" in that it took me years to truly appreciate this idea.Initially, I considered this just a plot device to introduce conflict each time the captain and crew of thestarship "Enterprise" visits a new location, and discovers a culture different than their own. But over the years, as I have traveled to many countries, I began to see and understandthe wisdom of the "Prime Directive", and it applies as much now, in real life, as it did back then in the futuristic 1960s TV show.
Who are we to say that our way of doing things is the one and only way to do them?