This week, IBM celebrates its Centennial, 100 years since its incorporation on June 16, 1911.
A few months ago, the Tucson Executive Briefing Center ordered its latest IBM System Storage [DS8800] to be on display for demos. This was manufactured in Vác, Hungary (about an hour north of Budapest), and was going to be shipped over to the United States.
However, Sam Palmisano, IBM Chairman and CEO, was in Hannover, Germany for the [CeBIT conference] and wanted this DS8800 to be re-directed to Germany first for this event. He was kind enough to sign it for us. Brian Truskowski, IBM General Manager for Storage, and Rod Adkins, IBM Senior Vice President for IBM Systems Technolgoy Group (and my fifth-line manager), also signed this as well!
I am pleased to say this "signed" DS8000 has arrived to Tucson. This is the latest model in a family of market-leading high-end enterprise-class disk systems designed to attach to all computers, including System z mainframes, POWER systems running AIX and IBM i, as well as servers running HP-UX, Solaris, Linux or Windows.
For more on IBM's other innovations over the past 100 years, check out the [Icons of Progress], which includes these storage innovations:
If you are planning a visit to Tucson, please ask for a tour to see this DS8800, a historic monument to disk innovation!
technorati tags: IBM, Tucson, EBC, DS8800, CEO, Chairman, Sam Palmisano, Brian Trukowski, Rod Adkins, mainframe, AIX, Linux, Windows
Well, it's Tuesday again, and today I am announcing that we have a new IBM Storage blogger joining the Blogosphere: Raj Sharma!
Raj will be writing his blog [Storage and Technology Academy] on the [StorageCommunity.org] platform.
Raj hails from Toronto, Canada and will be able to provide the Canadian perspective on all things Storage. I had the pleasure to meet Raj in person here in Tucson when him and dozens of his cohorts came down for a multi-customer briefing at the [IBM Executive Briefing Center] where I work.
technorati tags: IBM, Raj Sharma, Storage, Technology, Academy, Storage Community, EBC, Tucson, Toronto, Canada
Well, it's Tuesday again, and you know what that means... IBM Announcements!
This month, I am celebrating my six-year "blogoversary". I started blogging September 1, 2006 to celebrate [the 50th anniversary of disk system innovations].
This month, I am pleased to announce the new [IBM STG Executive Briefing Center] website, representing a huge improvement over the previous website we had been using over the past two years. STG refers to IBM's Systems and Technology Group, the division that focuses on servers, storage, switches and the system software that makes them run. This new website is for the dozen STG EBCs that span the globe. The new website reminds me of this famous quote:
"Perfection is achieved, not when there is nothing left to add, but when there is nothing left to take away"
-- Antoine de Saint-Exupery
Let's take a quick look at what makes it so much better.
- Self-service Portal
The previous website required registration. At every briefing, those of us who work in the EBCs had to pass around a sign-up sheet for email addresses from each attendee so that we could send them an invitation to register for the site. We would have a hard time reading people's handwriting, resulting in some emails coming back rejected.
Inspired by self-service gas stations, automated teller machines, and the many self-service portals of Cloud Computing, the new website has everything up-front, without registration. IBM Business Partners and sales representatives can easily request a briefing at any of the dozen briefing centers represented!
- IBM-managed and IBM-hosted
We had a difficult time explaining to our attendees why our previous website was hosted on a lone machine and maintained by a third party. Think about it, IBM manages the data centers of over 400 clients. IBM has provided web hosting to the most mission critical workloads, with high levels of availability and reliability, and is recognized as one of the "Big 5" Cloud companies. I have done web design myself in my career, and we were terribly disappointed with the third party chosen to create and maintain our previous website, constantly having to point out errors in their HTML and CSS.
For the new website, IBM took back control. Staff from each EBC, myself included, came up with a simple page to bring the essence of each location to life. Special thanks to my colleage Hal Jennings, from the Austin EBC, for bringing this altogether!
- Simplified Navigation
Despite two years of manually registering attendees to use the previous website, Google Analytics showed that few people visited, and the few that did spent little time exploring the vast repository of content.
The new website is vastly simpler. The front page points to all twelve EBCs, and a single mouse click gets you to the location you are interested in, with all the details you need to make a decision to book a briefing, and the contact information to make it happen.
- Elimination of Wasted and Duplicate Effort
In the previous website, we spent as much as 15 hours just to create, voice over, edit and produce a single 15-minute recorded presentation. Less than six percent of the previous website visitors watched more than five minutes of these videos, making us feel that most of our effort was wasted.
The EBC staff kept wasting their time, month after month, thanks to all-stick, no-carrot tactics that mandated minimums for contributions for more and more content that nobody was ever looking at. Even more disappointing was that much of our work duplicated the formal responsibilities of our IBM Marketing team. They weren't happy about this either, causing confusion between the roles of our two teams.
Finally, we said enough was enough! The new STG EBC website is a marvel in minimalism. If you want to see presentations, videos, expert profiles, or partake in on-going conversations, I welcome you to visit the [IBM Expert Network], the [IBM Storage YouTube Channel], and the [Storage Community] where they belong.
I invite you all to check out the new [IBM STG Executive Briefing Center] website. Let me know what you think in the comments below!
technorati tags: IBM, STG, EBC, Hal Jennings
With the economy recovering from the [Global Recession], my manager has been given authorization to hire new Subject Matter Experts (SMEs) for the [IBM Tucson Executive Briefing Center!] Here are a few answers to questions you might have:
Where is the job located?
The job is located in Tucson, Arizona, which is a great place to live! Tucson is the headquarters for IBM storage design and development, with the largest collection of engineers, software developers and testers. The IBM Tucson Executive Briefing Center is located on the [University of Arizona Science and Technology Park] campus that houses over 7,000 employees from 50 different companies.
What does the job entail?
Primarily, you will be developing, customizing and presenting Powerpoint presentations and live product demos. For some briefings, you will work with sales reps, IBM Business Partners, and clients to develop an agenda of topics to discuss. At times, the presentation may involve working to solve the client's problems, drawing on the whiteboard or flip charts to help capture the requirements and architect a solution.
Which products are we talking about?
The [IBM System Storage product line] includes solid-state drives (SSD), block and file-based disk systems, tape drives and libraries, storage virtualization, and storage management software.
Is there any opportunity for travel?
Most of the presentations will be performed in Tucson, either in person, by webcast or video conference call. Sometimes, this includes discussions over drinks, dinner or golfing. Occasionally, there will be travel to present at client locations, IBM branch offices, events or conferences. My manager estimates approximately 10 percent travel.
Is the pay based on a commission?
Absolutely not! We are consultants, not salespeople. To maintain our "trusted advisor" status, it is a flat salary, with possibility for year-end bonus based on how well our division does overall. This allows us to present and position all of the products fairly to the clients at briefings without bias. Our clients appreciate that! The job is considered pre-sales technical support.
Is training included?
Yes. Assuming you already have a strong background in storage hardware and software, and how these connect to SAN and LAN networks for a variety of operating systems like z/OS, AIX, Windows and Linux, there will be training for the latest updates and features of the IBM products throughout the year. Also, there will be professional training to build up your public speaking and meeting facilitation skills.
How do I apply?
If you are an American citizen, fluent in the English language, and have at least a Bachelor's Degree, go to the [IBM Employment website], look for "Storage Support Specialist" position using job code "STG-0524037" or "STG-0525309". IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The job is immediately available. Apply today!
technorati tags: IBM, Tucson, EBC, SME, Arizona
Next week is Oracle OpenWorld 2012. I won't be there this year, so I thought I would recap my experience from last year.
Last year, the Austin Executive Briefing Center had a room full of experts to help customers learn about IBM hardware to run Oracle applications. This year, IBM is back in San Francisco, with subject matter experts representing Power Systems, System x servers, PureSystems, Storage and System z mainframes. If you are in San Francisco, consider taking 1-2 hours out of your schedule to speak to IBM experts. These are intended to answer the question: Why choose IBM for your Oracle (and other) workloads?
Event: IBM Mini-Briefings
Location: San Francisco Marriott Marquis, 55 Fourth Street, very close to the Moscone Center
Dates: Monday through Wednesday, October 1-3, 2012
Subject Matter Experts:
- Pat O'Rourke, Austin Briefing Center, Power Systems
- Dennis Wunder, Poughkeepsie Briefing Center, System z mainframes
- Steve Loeschorn, Raleigh Briefing Center, System x servers
- Curtis Neal, Tucson Briefing Center, Storage
IBM will also have a booth presence on the main Oracle OpenWorld showroom floor. Please stop by and visit my colleagues! To sign up for a Mini-Briefing at Oracle OpenWorld, for any or all of the topics above, visit the new [IBM STG Austin EBC] website.
Oracle won't be the only one making announcements next week.
Register today for next week's [Oct. 3rd Smarter Computing webcast]. Only a few days left! Check out this [short 2-minute YouTube video]!
technorati tags: IBM, #OOW12, Oracle, OpenWorld, Smarter Computing, EBC, mini-briefings