Continuing my romp through Australia and New Zealand, today I presented in Melbourne. We had a huge turn-out, close to a hundred attendees sitting at a dozen different tables.
In the first two cities, Adam Beames, system administrator for Tennis Australia, presented. Tennis Australia is most known for running the [Australian Open], the first Grand Slam tennis tourney of the year, but they also run some smaller events, such as the Brisbane International, the Sydney International, the Hobart International, the Davis Cup, the Fed Cup and the Pro Tour. They have 150 full time staff, and another 180 staff contributed from their eight member associations they support.
Of these events, the Australian Open is by far the biggest, with over 9 million unique visitors to the website for the few weeks in January every year. For this, Tennis Australia leverages IBM cloud computing services. The rest of the year, they have deployed their own "private cloud" for running the other events. During the month of January, Tennis Australia grows their staff from 300 to 4500 people.
Adam had been there since 2005, and told how back then they were using beige-colored IBM PC 330 tower servers, on a plastic shelf that was sagging from the weight. This server had six hot-swappable drives, 4.5GB each. There was also a mysterious "blue box" that served as their serial distribution panel, operated by a laptop running Windows 95, with a spare laptop just in case for high-availability.
(Last month, August 24, marked Microsoft's 15 year anniversary for the introduction of Windows 95! Read Mary Jo Foley's article [Were you in line to buy Windows 95 fifteen years ago?])
The situation started to improve in 2008, Tennis Australia brought in BladeCenter H with HS20, HS21 and HS22 blade servers, and x3850 M2 machines for VMware virtual machines, and boot over SAN to an IBM XIV disk system. This allows them to run all of the other tennis events throughout the year. It provided N+1 redundancy, and made the process of provisioning servers and storage simple and efficient.
This is the view of Melbourne from the IBM office. The tall 975 foot building on the left with the golden bumblebees at the base is the famous [Eureka Tower], Melbourne's tallest residential building.
As Paul Harvey would say, at Melbourne we got to hear [the rest of the story] from Chris Yates, the CIO of Tennis Australia. He came on board in November 2007, just six weeks prior to the big Australian Open of January 2008. Witnessing how bad the IT was for the infrastructure, he partnered with IBM to deploy all the solutions that Adam mentioned in the first two cities. The transformation over the past two years has been a phenomenal success, with some of the best recognized international tennis organizations crediting Tennis Australia for some of the best run events.
IBM is also using its [cloud computing services to help the US Open] as well. In both the Australian Open and the US Open, IBM provides a cloud computing capability that allows the operation to scale up dramatically for the tournament. IBM rapidly creates and provisions services on a common infrastructure -- services that are mission-critical to the tennis tournament.
And now you know the rest of the story.
technorati tags: IBM, Tennis Australia, Austrian Open, US Open, Chris Yates, Adam Beames