Tony Pearson is a Master Inventor and Senior IT Architect for the IBM Storage product line at the
IBM Systems Client Experience Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2016, Tony celebrates his 30th year anniversary with IBM Storage. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services.
(Short URL for this blog: ibm.co/Pearson )
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Well, I had a pleasant vacation. I took a trip up to beautiful Lake Powell in Northern Arizona as part of a "Murder Mystery Dinner" weekend. This trip was organized by AAA and Lake Powell in association with the professionals at [Murder Ink Productions] out of Phoenix.
The trip involved two busloads of people from Tucson and Phoenix driving up to Lake Powell, with a series of meals that introduced all the characters and gave out clues to solve a murder. At the end of the dinner on the last evening, we had to guess who dunnit, how, and why. I solved it, and got this lovely tee-shirt.
More importantly, the trip gave me a chance to read
[The Numerati] by Stephen Baker. The author explains all the different ways that "analysts" are able to crunch through the large volumes of data to gain insight. He has chapters on how this is done for shoppers in retail sales, voters for upcoming elections, patients for medical care, and even matchmaking services like chemistry.com. Like the Murder Mystery Dinner, there are too many suspects and too many clues, but these number-crunchers, which Mr. Baker calls The Numerati, are able to figure out through advanced business analytics.
FTC Notice: I recommend this book. I did not receive any compensation to mention this book on this blog, I did not receive a copy of the book free for this review, and I do not know the author. Everyone in my staff is reading this book, and I borrowed a copy from a co-worker.
If you don't understand how this all works, here is a quick 6-minute [video] on YouTube.
In his Backup Blog, fellow blogger Scott Waterhouse from EMC has yet another post about Tivoli Storage Manager (TSM) titled [TSM and the Elephant]. He argues that only the cost of new TSM servers should be considered in any comparison, on the assumption that if you have to deploy another server, you have to attach to it fresh new disk storage, a brand new tape library, and hire an independent group of backup administrators to manage. Of course, that is bull, people use much of existing infrastructure and existing skilled labor pool every time new servers are added, as I tried to point out in my post [TSM Economies of Scale].
However, Scott does suggest that we should look at all the costs, not just the cost of a new server, which we in the industry call Total Cost of Ownership (TCO). Here is an excerpt:
Final point: there is actually a really important secondary point here--what is the TCO of your backup infrastructure. In some ways, TSM is one of the most expensive (number of servers and tape drives, for example), relative to other backup applications. However, I think it would be a really interesting exercise to critically examine the TCO of the various backup applications at different scales to evaluate if there is any genuine cost differentiation between them.
Fortunately, I have a recent TCO/ROI analysis for a large customer in the Eastern United States that compares their existing EMC Legato deployment to a new proposed TSM deployment. The assessment was performed by our IBM Tivoli ROI Analyst team, using a tool developed by Alinean. The process compares the TCO of the currently deployed solution (in this case EMC Legato) with the TCO of the proposed replacement solution (in this case IBM TSM) for 55,000 client nodes at expected growth rates over a three year period, and determines the amount of investment, cost savings and other benefits, and return on investment (ROI).
Here are the results:
"A risk adjusted analysis of the proposed solution's impact was conducted and it was projected that implementing the proposed solutions resulted in $16,174,919 of 3 year cumulative benefits. Of these projected benefits, $8,015,692 are direct benefits and $8,159,227 are indirect benefits.
Top cumulative benefits for the project include:
Backup Coverage Risk Avoidance - $6,749,796
Reduction in Maintenance of Competitive Products - $1,576,000
Reduction in Existing Tivoli Maintenance (Storage and Monitoring) - $1,490,000
IT Operations Labor Savings - Storage Management - $982,919
Network Bandwidth Savings - $575,196
Standardization - $366,667
Future cost avoidance of addtional competitive licenses - $350,000
These benefits can be grouped regarding business impact as:
$6,456,025 in IT cost reductions
$1,559,667 in business operating efficiency improvements
$8,159,227 in business strategic advantage benefits
The proposed project is expected to help the company meet the following goals and drive the following benefits:
Reduce Business Risks $6,749,796
Consolidate and Standardize IT Infrastructure $4,975,667
Reduce IT Infrastructure Costs $2,057,107
Improve IT System Availability / Service Levels $1,409,431
Improve IT Staff Efficiency / Productivity $982,919
To implement the proposed project will require a 3 year cumulative investment of $5,760,094 including:
$0 in initial expenses
$4,650,000 in capital expenditures
$1,110,094 in operating expenditures
Comparing the costs and benefits of the proposed project using discounted cash flow analysis and factoring in a risk-adjusted discount rate of 9.5%, the proposed business case predicts:
Risk Adjusted Return on Investment (RA ROI) of 172%
Return on Investment (ROI) of 181%
Net Present Value (NPV) savings of $8,425,014
Payback period of 9.0 month(s)
Note: The project has been risk-adjusted for an overall deployment schedule of 5 months."
IBM Tivoli Storage Manager uses less bandwidth, fewer disk and tape storage resources than EMC Legato. For even a large deployment of this kind, payback period is only NINE MONTHS. Generally, if you can get a new proposed investment to have less than 24 month payback period you have enough to get both CFO and CIO excited, so this one is a no-brainer.
Perhaps this helps explain why TSM enjoys such a larger marketshare than EMC Legato in the backup software marketplace. No doubt Scott might be able to come up with a counter-example, a very small business with fewer than 10 employees where an EMC Legato deployment might be less expensive than a comparable TSM deployment. However, when it comes to scalability, TSM is king. The majority of the Fortune 1000 companies use Tivoli Storage Manager, and IBM uses TSM internally for its own IT, managed storage services, and cloud computing facilities.
Please welcome new IBM blogger Keith Stevenson, his new blog is called [Infovore]. He gives his take on the big October 20 announcement we had this week,
and will continue to cover topics related to storage of information.
Well, it's Tuesday again, but this time, today we had our third big storage launch of 2009! A lot got announced today as part of IBM's big "Dynamic Infrastructure" marketing campaign. I will just focus on the
disk-related announcements today:
IBM System Storage DS8700
IBM adds a new model to its DS8000 series with the
[IBM System Storage DS8700]. Earlier this month, fellow blogger and arch-nemesis Barry Burke from EMC posted [R.I.P DS8300] on this mistaken assumption that the new DS8700 meant that DS8300 was going away, or that anyone who bought a DS8300 recently would be out of luck. Obviously, I could not respond until today's announcement, as the last thing I want to do is lose my job disclosing confidential information. BarryB is wrong on both counts:
IBM will continue to sell the DS8100 and DS8300, in addition to the new DS8700.
Clients can upgrade their existing DS8100 or DS8300 systems to DS8700.
BarryB's latest post [What's In a Name - DS8700] is fair game, given all the fun and ridicule everyone had at his expense over EMC's "V-Max" name.
So the DS8700 is new hardware with only 4 percent new software. On the hardware side, it uses faster POWER6 processors instead of POWER5+, has faster PCI-e buses instead of the RIO-G loops, and faster four-port device adapters (DAs) for added bandwidth between cache and drives. The DS8700 can be ordered as a single-frame dual 2-way that supports up to 128 drives and 128GB of cache, or as a dual 4-way, consisting of one primary frame, and up to four expansion frames, with up to 384GB of cache and 1024 drives.
Not mentioned explicitly in the announcements were the things the DS8700 does not support:
ESCON attachment - Now that FICON is well-established for the mainframe market, there is no need to support the slower, bulkier ESCON options. This greatly reduced testing effort. The 2-way DS8700 can support up to 16 four-port FICON/FCP host adapters, and the 4-way can support up to 32 host adapters, for a maximum of 128 ports. The FICON/FCP host adapter ports can auto-negotiate between 4Gbps, 2Gbps and 1Gbps as needed.
LPAR mode - When IBM and HDS introduced LPAR mode back in 2004, it sounded like a great idea the engineers came up with. Most other major vendors followed our lead to offer similar "partitioning". However, it turned out to be what we call in the storage biz a "selling apple" not a "buying apple". In other words, something the salesman can offer as a differentiating feature, but that few clients actually use. It turned out that supporting both LPAR and non-LPAR modes merely doubled the testing effort, so IBM got rid of it for the DS8700.
Update: I have been reminded that both IBM and HDS delivered LPAR mode within a month of each other back in 2004, so it was wrong for me to imply that HDS followed IBM's lead when obviously development happened in both companies for the most part concurrently prior to that. EMC was late to the "partition" party, but who's keeping track?
Initial performance tests show up to 50 percent improvement for random workloads, and up to 150 percent improvement for sequential workloads, and up to 60 percent improvement in background data movement for FlashCopy functions. The results varied slightly between Fixed Block (FB) LUNs and Count-Key-Data (CKD) volumes, and I hope to see some SPC-1 and SPC-2 benchmark numbers published soon.
The DS8700 is compatible for Metro Mirror, Global Mirror, and Metro/Global Mirror with the rest of the DS8000 series, as well as the ESS model 750, ESS model 800 and DS6000 series.
New 600GB FC and FDE drives
IBM now offers [600GB drives] for the DS4700 and DS5020 disk systems, as well as the EXP520 and EXP810 expansion drawers. In each case, we are able to pack up to 16 drives into a 3U enclosure.
Personally, I think the DS5020 should have been given a DS4xxx designation, as it resembles the DS4700
more than the other models of the DS5000 series. Back in 2006-2007, I was the marketing strategist for IBM System Storage product line, and part of my job involved all of the meetings to name or rename products. Mostly I gave reasons why products should NOT be renamed, and why it was important to name the products correctly at the beginning.
IBM System Storage SAN Volume Controller hardware and software
Fellow IBM master inventory Barry Whyte has been covering the latest on the [SVC 2145-CF8 hardware]. IBM put out a press release last week on this, and today is the formal announcement with prices and details. Barry's latest post
[SVC CF8 hardware and SSD in depth] covers just part of the entire
The other part of the announcement was the [SVC 5.1 software] which can be loaded
on earlier SVC models 8F2, 8F4, and 8G4 to gain better performance and functionality.
To avoid confusion on what is hardware machine type/model (2145-CF8 or 2145-8A4) and what is software program (5639-VC5 or 5639-VW2), IBM has introduced two new [Solution Offering Identifiers]:
5465-028 Standard SAN Volume Controller
5465-029 Entry Edition SAN Volume Controller
The latter is designed for smaller deployments, supports only a single SVC node-pair managing up to
150 disk drives, available in Raven Black or Flamingo Pink.
EXN3000 and EXP5060 Expansion Drawers
IBM offers the [EXN3000 for the IBM N series]. These expansion drawers can pack 24 drives in a 4U enclosure. The drives can either be all-SAS, or all-SATA, supporting 300GB, 450GB, 500GB and 1TB size capacity drives.
The [EXP5060 for the IBM DS5000 series] is a high-density expansion drawer that can pack up to 60 drives into a 4U enclosure. A DS5100 or DS5300
can handle up to eight of these expansion drawers, for a total of 480 drives.
Pre-installed with Tivoli Storage Productivity Center Basic Edition. Basic Edition can be upgraded with license keys to support Data, Disk and Standard Edition to extend support and functionality to report and manage XIV, N series, and non-IBM disk systems.
Pre-installed with Tivoli Key Lifecycle Manager (TKLM). This can be used to manage the Full Disk Encryption (FDE) encryption-capable disk drives in the DS8000 and DS5000, as well as LTO and TS1100 series tape drives.
IBM Tivoli Storage FlashCopy Manager v2.1
The [IBM Tivoli Storage FlashCopy Manager V2.1] replaces two products in one. IBM used
to offer IBM Tivoli Storage Manager for Copy Services (TSM for CS) that protected Windows application data, and IBM Tivoli Storage Manager for Advanced Copy Services (TSM for ACS) that protected AIX application data.
The new product has some excellent advantages. FlashCopy Manager offers application-aware backup of LUNs containing SAP, Oracle, DB2, SQL server and Microsoft Exchange data. It can support IBM DS8000, SVC and XIV point-in-time copy functions, as well as the Volume Shadow Copy Services (VSS) interfaces of the IBM DS5000, DS4000 and DS3000 series disk systems. It is priced by the amount of TB you copy, not on the speed or number of CPU processors inside the server.
Don't let the name fool you. IBM FlashCopy Manager does not require that you use Tivoli Storage Manager (TSM) as your backup product. You can run IBM FlashCopy Manager on its own, and it will manage your FlashCopy target versions on disk, and these can be backed up to tape or another disk using any backup product. However, if you are lucky enough to also be using TSM, then there is optional integration that allows TSM to manage the target copies, move them to tape, inventory them in its DB2 database, and provide complete reporting.
Yup, that's a lot to announce in one day. And this was just the disk-related portion of the launch!
I am proud to announce we have yet another IBM blogger for the storosphere, Rich Swain from IBM's Research Triangle Park in Raleigh, North Carolina will blog about
[News and Information on IBM’s N series].
Rich is a Field Technical Sales Specialist with deep-dive knowledge and experience.
He's already posted a dozen or so entries, to give you a feel for the level of technical detail he will provide.
Please welcome Rich by following his blog and posting comments on his posts.
Well, it's Wednesday! Normally, IBM makes its announcements on Tuesday's, but this week that landed on the 13th, and some people are superstitious, so we pushed it back to today. Fellow IBM master inventory Barry Whyte starts the first in a series of posts with: New SVC v5 CF8 node with native SSD support.
There are really two separate items being announced for the IBM System Storage SAN Volume Controller (SVC):
SVC v5 software
The software moves from a 32-bit kernel to a 64-bit kernel. Fortunately, IBM had the foresight to know that would happen back in 2005, so models 8F2, 8F4 and 8G4 can be upgrade to this new software level and gain new functionality. This is because these models have 64-bit capable processors. Those with six-year-old 4F2 will continue to run on SVC 4.3.1, but should consider it's about time to upgrade soon.
New 2145-CF8 model
The CF8 is based on the IBM System x 3550M2. Each node can have up to 4 Solid-State Drives (SSD) that can be treated as SVC Managed Disk Groups. Virtual disks can be easily migrated from hard disk drives (HDD) over to SSD, processed, and then move them back to HDD. By treating the SSD as managed disks, rather than an extension of the cache, we are able to support all of the features and functions in a seamless manner.
As Barry says, IBM has been working on this for quite a while, and based on initial responses looks to be quite successful in the market!
(Note: I have been informed that this week the U.S. Federal Trade Commission has [announced an update] to its
[16 CFR Part 255: Guides Concerning the Use of Endorsements and Testimonials in Advertising]. As if it were not obvious enough already, I must emphasize that I work for IBM, IBM provides me all the equipment and related documentation that I need for me to blog about IBM solutions, and that I am paid to blog as part of my job description. Both my boss and I agree I am not paid enough, but that is another matter. Beginning December 1, 2009, all positive mentions of IBM products, solutions and services on this blog might be considered a "celebrity endorsement" by the FTC and others under these new guidelines. Negative mentions of IBM products are probably typos.)
At a conference once, a presenter discussing tips and techniques about public speaking told everyone to be
aware that everyone in the audience is "tuned into radio station WIIFM" (What's In It For Me). If a member of the audience cannot figure out why the information being presented is relevant to them individually, they may not pay attention for long. Likewise, when it comes to archiving data for long term retention, I think we have many people are tuned into KEFM (the Keep Everything Forever methodology). Two classic articles from Drew Robb on the subject are [Can Data Ever Be Deleted?] and [Experts Question 'Keep Everything' Philosophy].
(Note: For those of my readers who do not live in the US, most radio stations start with
the letter "K" if they are on the left half of the country, and "W" if they are on the right half. See
Thomas H. White's [Early Radio History] to learn more.)
Contrary to popular belief, IBM would rather have their clients implement a viable archive strategy than just mindlessly buying more disk and tape for a "Keep Everything Forever" methodology. Keeping all information around forever can be a liability, as data that you store can be used against you in a court of law. It can also make it difficult to find the information that you do need, because the sheer volume of information to sort through makes the process more time consuming.
The problem with most archive storage solutions is that they are inflexible, treating all data the same under a common set of rules. The IBM Information Archive is different. You can have up to three separate "collections".
Each collection can have its own set of policies and rules. You can have a collection that is locked down
for compliance with full Non-Erasable, Non-Rewriteable (NENR) enforcement, and another collection that allows
full read/write/delete capability.
Each collection can consist of either files or objects. Unlike other storage devices that force you to convert files into objects, or objects into files for their own benefit.
IBM Information Archive is scalable enough to support up to a billion of either files or objects per collection.
Each collection can span storage tiers, even across disk and tape resources.
Object collections are accessed using IBM System Storage Archive Manager (SSAM) application programming interface (API). People who use IBM Tivoli Storage Manager (TSM) archive or IBM System Storage DR550 are already familiar with this interface. An object can represent the archived slice of a repository, a set of rows from a database, a collection of emails from an individual mailbox user, etc.
File collections can be used for any type of data you would store on a NAS device. This includes databases, email repositories, static Web pages, seismic data, user documents, spreadsheets, presentations, medical images, photos, videos, and so on.
The IBM Information Archive solution was designed to work with a variety of Enterprise Content Management (ECM) software, and is part of the overall IBM Smart Archive strategy.
Well, it's Tuesday, and that means IBM announcements! Today is bigger, as there are a lot of Dynamic Infrastructure announcements throughout the company with a common theme, cloud computing and smart business systems that support the new way of doing things. Today, IBM announced its new "IBM Smart Archive" strategy that integrates software, storage, servers and services into solutions that help meet the challenges of today and tomorrow. IBM has been spending the past few years working across its various divisions and acquisitions to ensure that our clients have complete end-to-end solutions.
IBM is introducing new "Smart Business Systems" that can be used on-premises for private-cloud configurations, as well as by cloud-computing companies to offer IT as a service.
IBM [Information Archive] is the first to be unveiled, a disk-only or blended disk-and-tape Information Infrastructure solution that offers a "unified storage" approach with amazing flexibility for dealing with various archive requirements:
For those with applications using the IBM Tivoli Storage Manager (TSM) or IBM System Storage Archive Manager (SSAM) API of the IBM System Storage DR550 data retention solution, the Information Archive will provide a direct migration, supporting this API for existing applications.
For those with IBM N series using SnapLock or the File System Gateway of the DR550, the Information Archive will support various NAS protocols, deployed in stages, including NFS, CIFS, HTTP and FTP access, with Non-Erasable, Non-Rewriteable (NENR) enforcement that are compatible with current IBM N series SnapLock usage.
For those using NAS devices with PACS applications to store X-rays and other medical images, the Information Archive will provide similar NAS protocol interfaces. Information Archive will support both read-only data such as X-rays, as well as read/write data such as Electronic Medical Records.
Information Archive is not just for compliance data that was previously sent to WORM optical media. Instead, it can handle all kinds of data, rewriteable data, read-only data, and data that needs to be locked down for tamper protection. It can handle structured databases, emails, videos and unstructured files, as well as objects stored through the SSAM API.
The Information Archive has all the server, storage and software integrated together into a single machine type/model number. It is based on IBM's General Parallel File System (GPFS) to provide incredible scalability, the same clustered file system used by many of the top 500 supercomputers. Initially, Information Archive will support up to 304TB raw capacity of disk and Petabytes of tape. You can read the [Spec Sheet] for other technical details.
For those who prefer a more "customized" approach, similar to IBM Scale-Out File Services (SoFS), IBM has [Smart Business Storage Cloud]. IBM Global Services can customize a solution that is best for you, using many of the same technologies. In fact, IBM Global Services announced a variety of new cloud-computing services to help enterprises determine the best approach.
In a related announcement, IBM announced [LotusLive iNotes], which you can think of as a "business-ready" version of Google's GoogleApps, Gmail and GoogleCalendar. IBM is focused on security and reliability but leaves out the advertising and data mining that people have been forced to tolerate from consumer-oriented Web 2.0-based solutions. IBM's clients that are already familiar with on-premises version of Lotus Notes will have no trouble using LotusLive iNotes.
There was actually a lot more announced today, which I will try to get to in later posts.
Bruce Allen from BR Allen Associates LLC, an IT technology strategy and consulting firm, has written an excellent 9-page White Paper contrasting IBM and EMC's latest strategies. Here are some key excerpts:
"The term “information infrastructure” is over 40 years old, but its characteristics and requirements in today’s world are quite new indeed. Specifically, federating all storage enterprise wide, consolidating and standardizing onto virtualized, high-capacity media, and enabling dynamic, cloud-ready provisioning are among the major new IT challenges. Moreover, continued explosive storage growth demands that a systematic approach be crafted to address the full spectrum of current and future (information) compliance, availability, retention and security goals. For many customers, this transformation must occur amidst a storage growth rate of 50%-70% CAGR.
...IBM’s Information Infrastructure focus is a core element and foundational pillar in its Dynamic Infrastructure and New Intelligence initiatives, both well defined and tightly coupled to an umbrella vision and strategy called “Smarter Planet.” It is also important to remember that IBM has its own vast, internal infrastructure, and is transforming it in the same manner prescribed to customers. IBM’s increased investment in solution centers and expertise to develop and test drive customer solutions demonstrates its resolve in this area.
...In contrast, storage vendor EMC references information infrastructure as half of its bifurcated strategy,1 with virtualization being the other half. The two are represented by slightly overlapping circles, and interestingly, these two circles essentially mirror the EMC organization. ...Analysis of both the strategy and the organization indicates a continued strong product focus, a stark contrast to IBM’s strategy that puts solutions first and products second.
...IBM’s Information Infrastructure strategy and portfolio takes a more holistic approach and appears to be shifting its own organizations and partners from pure product focus to a true solution orientation that more directly addresses customer needs. ...IBM views these elements as integral to any information-led transformation, but its competitors fall well short in this arena.
...As a system vendor, IBM clearly has a more in-depth set of offerings and a more elegant strategy and vision for providing a dynamic information environment than its competitors. None of the other system vendors have made the strides, or the investments, that IBM has.
...Because of its size and breadth, IBM uniquely has all of the pieces, and also has a vast information infrastructure of its own to build and manage. IBM often uses its internal systems to showcase new capabilities, as shown in these examples:
In an early cloud computing production pilot, IBM was able to reduce costs by managing more than 92,000 worldwide users with one storage cloud and one delivery team. Lessons learned from this deployment helped IBM establish cloud computing requirements for today’s products and services.
In 2009, IBM deployed a unified, centralized customer support portal for all technical support tools and information. The portal unifies all IBM systems, software, and services support sites, including those from recent acquisitions. By leveraging its own portal, database, and storage technology, IBM was able to consolidate multiple support sites into a single portal. The new portal dramatically simplifies the user experience for clients with multiple IBM products, while helping IBM control infrastructure costs.
...a key difference between IBM and EMC is IBM’s orientation to total-solution provisioning, not just for one application at a time, but for the entire set of infrastructure needs that customers have. To ensure this, a clearly articulated strategy and vision keeps IBM’s focus on the bigger picture as it addresses each customer’s requirements.
...Efforts tied to cloud computing have helped vendor organizations to work together better toward composite and integrated solutions, but the vague specifications and lack of immediate revenue keep most vendor sales organizations focused on their respective products. The only other way to address the challenges of integrating people and technology as described above is to put a clear strategy in place with specific tactical goals and objectives. This is where IBM leads the industry in making demonstrable progress in building solutions that achieve the goals of its dynamic infrastructure model and strategy.
...IBM is in a unique position to deliver and support the full information infrastructure “stack” and address all of its clients’ information-centric challenges. The combination of IBM’s storage technology, information management products, aggressive financing, and best-of-breed integrated services supported by world-class expertise and proven experience, provide the building blocks for the world’s strongest information infrastructure portfolio.
Mr. Allen also discusses the successes of two real client examples, Virginia Commonwealth University Health Systems (VCUHS), and INTTRA, the largest multi-carrier e-commerce platform for the ocean shipping industry.