Tony Pearson is a Master Inventor and Senior IT Architect for the IBM Storage product line at the
IBM Systems Client Experience Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2018, Tony celebrates his 32th year anniversary with IBM Storage. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services.
(Short URL for this blog: ibm.co/Pearson )
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Continuing my week in Chicago, for the IBM Storage Symposium 2008, we had sessions that focused on individual products. IBM System Storage SAN Volume Controller (SVC) was a popular topic.
SVC - Everything you wanted to know, but were afraid to ask!
Bill Wiegand, IBM ATS, who has been working with SAN Volume Controller since it was first introduced in 2003. answered some frequently asked questions about IBM System Storage SAN Volume Controller.
Do you have to upgrade all of your HBAs, switches and disk arrays to the recommended firmware levels before upgrading SVC? No. These are recommended levels, but not required. If you do plan to update firmware levels, focus on the host end first, switches next, and disk arrays last.
How do we request special support for stuff not yet listed on the Interop Matrix?
Submit an RPQ/SCORE, same as for any other IBM hardware.
How do we sign up for SVC hints and tips? Go to the IBM
[SVC Support Site] and select the "My Notifications" under the "Stay Informed" box on the right panel.
When we call IBM for SVC support, do we select "Hardware" or "Software"?
While the SVC is a piece of hardware, there are very few mechanical parts involved. Unless there are sparks,
smoke, or front bezel buttons dangling from springs, select "Software". Most of the questions are
related to the software components of SVC.
When we have SVC virtualizing non-IBM disk arrays, who should we call first?
IBM has world-renown service, with some of IT's smartest people working the queues. All of the major storage vendors play nice
as part of the [TSAnet Agreement when a mutual customer is impacted.
When in doubt, call IBM first, and if necessary, IBM will contact other vendors on your behalf to resolve.
What is the difference between livedump and a Full System Dump?
Most problems can be resolved with a livedump. While not complete information, it is generally enough,
and is completely non-disruptive. Other times, the full state of the machine is required, so a Full System Dump
is requested. This involves rebooting one of the two nodes, so virtual disks may temporarily run slower on that
What does "svc_snap -c" do?The "svc_snap" command on the CLI generates a snap file, which includes the cluster error log and trace files from all nodes. The "-c" parameter includes the configuration and virtual-to-physical mapping that can be useful for
disaster recovery and problem determination.
I just sent IBM a check to upgrade my TB-based license on my SVC, how long should I wait for IBM to send me a software license key?
IBM trusts its clients. No software license key will be sent. Once the check clears, you are good to go.
During migration from old disk arrays to new disk arrays, I will temporarily have 79TB more disk under SVC management, do I need to get a temporary TB-based license upgrade during the brief migration period?
Nope. Again, we trust you. However, if you are concerned about this at all, contact IBM and they will print out
a nice "Conformance Letter" in case you need to show your boss.
How should I maintain my Windows-based SVC Master Console or SSPC server?
Treat this like any other Windows-based server in your shop, install Microsoft-recommended Windows updates,
run Anti-virus scans, and so on.
Where can I find useful "How To" information on SVC?
Specify "SAN Volume Controller" in the search field of the
[IBM Redbooks vast library of helpful books.
I just added more managed disks to my managed disk group (MDG), can I get help writing a script to redistribute the extents to improve wide-striping performance?
Yes, IBM has scripting tools available for download on
[AlphaWorks]. For example, svctools will take
the output of the "lsinfo" command, and generate the appropriate SVC CLI to re-migrate the disks around to optimize
performance. Of course, if you prefer, you can use IBM Tivoli Storage Productivity Center instead for a more
Any rules of thumb for sizing SVC deployments?
IBM's Disk Magic tool includes support for SVC deployments. Plan for 250 IOPS/TB for light workloads,
500 IOPS/TB for average workloads, and 750 IOPS/TB for heavy workloads.
Can I migrate virtual disks from one manage disk group (MDG) to another of different extent size?
Yes, the new Vdisk Mirroring capability can be used to do this. Create the mirror for your Vdisk between the
two MDGs, wait for the copy to complete, and then split the mirror.
Can I add or replace SVC nodes non-disruptively? Absolutely, see the Technotes
[SVC Node Replacement page.
Can I really order an SVC EE in Flamingo Pink? Yes. While my blog post that started all
this [Pink It and Shrink It] was initially just some Photoshop humor, the IBM product manager for SVC accepted this color choice as an RPQ option.
The default color remains Raven Black.
This week, scientists at IBM Research and the California Institute of
Technology announced a scientific advancement that could be a major
breakthrough in enabling the semiconductor industry to pack more power
and speed into tiny computer chips, while making them more energy
efficient and less expensive to manufacture. IBM is a leader in
solid-state technology, and this scientific breakthrough shows promise.
But first, a discussion of how solid-state chips are made in the first place. Basically, a round thin wafer is etched using [photolithography]
with lots of tiny transistor circuits. The same chip is repeated over
and over on a single wafer, and once the wafer is complete, it is
chopped up into little individual squares. Wikipedia has a nice article
on [semiconductor device fabrication], but I found this
[YouTube video] more illuminating.
Up until now, the industry was able to get features down to 22
nanometers, and were hitting physical limitations to get down to
anything smaller. The new development from IBM and Caltech is to use
self-assembling DNA strands, folded into specific shapes using other
strands that act as staples, and then using these folded structures as
scaffolding to place in nanotubes. The result? Features as small as 6 nanometers. How cool is that?
While NAND Flash Solid-State Drives are available today, this new
technique can help develop newer, better technologies like Phase Change
Back in June, I mentioned this blog was [Moving to MyDeveloperWorks] which is based on IBM Lotus Connections.
Finally, the move is complete for all bloggers. If you are having problems with the redirects, you might need to unsubscribe and re-subscribe in your RSS feed reader. Here are the new links for several IBM bloggers that have moved over:
This week, SHARE conference is being held at the Colorado Convention Center in Denver, Colorado. I covered this conference for 10 years earlier in my career. Now, my colleague Curtis Neal covers these on a regular basis, and is giving the following presentations this week:
IBM Virtual Tape Products: DILIGENT ProtecTIER and TS7700 Update
Wednesday (1:30-2:30pm), Curtis will present IBM's premier virtual tape libraries. The TS7650G ProtecTIER Data Deduplication solution supports distributed systems like Windows, UNIX and Windows. The TS7700 supports the IBM System z mainframe.
SAN Volume Controller Update
Thursday (8:00-9:00am), Curtis will cover the latest features of the IBM System Storage SAN Volume Controller (SVC). SVC has features like thin provisioning, vDisk mirroring, and cascaded FlashCopy support.
IBM System Storage DS5000 Update
Friday (8:00-9:00am), Curtis will cover the DS5100 and DS5300, and probably the new DS5020 model. These are midrange disk systems that provide excellent performance for distributed systems, full disk encryption, and intermix of FC and SATA drives.
Unlike other conferences where people just go once and are never seen again, SHARE brings back the same people back year after year, so that you can maintain relationships across organizations, and can carry on forward-looking strategic discussions.
Well, it's Tuesday again, and that means IBM announcements!
We've got a variety of storage-related items today, so here's my quick recap:
DS5020 and EXP520 disk systems
[IBM System Storage DS5020]
provides the functional replacement for DS4700 disk systems. These are combined controller
and 16 drives in a compact 3U package.
The EXP520 expansion drawer provides additional 16 drives per 3U drawer. A DS5020 can
support upo to six additional EXP520, for a total of 112 drives per system.
The DS5020 supports both 8 Gbps FC as well as 1GbE iSCSI.
New Remote Support Manager (DS-RSM model RS2)
The [IBM System Storage DS-RSM Model
RS2] supports of up to 50 disk systems, any mix of DS3000, DS4000 and DS5000 series.
It includes "call home" support, which is really "email home", sending error alerts to IBM
if there are any problems. The RSM also allows IBM to dial-in to perform diagnostics before
arrival, reducing the time needed to resolve a problem. The model RS2 is a beefier model
with more processing power than the prior generation RS1.
New Ethernet Switches
With the increased interest in iSCSI protocol, and the new upcoming Fibre Channel over
Convergence Enhanced Ethernet (FCoCEE), IBM's re-entrance into the ethernet switch market
has drawn a lot of interest.
The [IBM Ethernet Switch r-
series] offers 4-slot, 8-slot, 16-slot, and 32-slot models. Each slot can handle either
16 10GbE ports, or 48 1GbE ports. This means up to 1,536 ports.
The [c-series] now offers a
24-port model. This is either 24 copper and 4 fiber optic, or 24 fiber optic.
The "hybrid fiber" SFP fiber optic can handle either single or multi-mode, eliminating the
need to commit to one or the other, providing greater data center flexibility.
The [IBM Ethernet Switch B24X]
offers 24 fiber optic (that can handle 10GbE or 1GbE) and 4 copper (10/100/1000 MbE RJ45)
Storage Optimization and Integration Services
[IBM Storage Optimization and
Integration Services] are available. IBM service consultants use IBM's own
Storage Enterprise Resource Planner (SERP) software to evaluate your environment and provide
recommendations on how to improve your information infrastructure. This can be especially
helpful if you are looking at deploying server virtualization like VMware or Hyper-V.
As people look towards deploying a dynamic infrastructure, these new offerings can be a