Tony Pearson is a Master Inventor and Senior IT Architect for the IBM Storage product line at the
IBM Systems Client Experience Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2016, Tony celebrates his 30th year anniversary with IBM Storage. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services.
(Short URL for this blog: ibm.co/Pearson )
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I’ve just returned from the IBM Tivoli Pulse conference in Las Vegas – a meeting of over 4000 customers, partners, and IBM employees. ... There was a lot to digest, but three of the major themes caught my attention, and my imagination. ... First, IBM put a huge push behind their Dynamic Infrastructure initiative. Sounds like so many other automation and autonomic initiatives of the past, right? Well, things are getting better, and “dynamic” is becoming more of a realistic possibility, especially with the emergence of cloud computing and cloud services models. ... Second, a lot of time was spent on IBM’s Service Management Industry Solutions. When I first heard of this, my thought was that IBM was creating solutions for the Service Management industry (i.e. food services, janitorial services, hospitality services). But this is much larger than that – much, much larger. IBM is taking their unique ability to pair business (non-IT) expertise with IT consulting, planning, and technology delivery, and constructing (careful – here comes the “f” word) frameworks for several vertical industry segments. ... IBM is perhaps the only organization in the world that can take this on fully and hope to deliver a meaningful result. But beyond that, this represents a huge opportunity for IT professionals to become the transformation agents within their own organizations, contributing at a whole new level. ... Lastly, I was really impressed by IBM’s Smarter Planet initiative. The primary thought here was that the key to a greener planet is to take inefficiencies out of just about every form of business through the intelligent application and deployment of technology. At first I was thinking this was just another marketing initiative, but in the course of this event, listening to the keynotes and talking to a number of IBM execs, it became apparent that this is a substantial cultural shift within IBM itself. Just think about that for a moment – when 400,000 employees all change their direction and focus, their sheer mass is going to make a noticeable difference. ... Magic (Johnson) gave an excellent talk, and reminded the audience that you should do two things no matter what your job or role. First, service starts with knowing your customers – not just who they are, but what they do and what is important to them. And second – always over-deliver. Go that extra step. Exceed expectations. The boost in loyalty, goodwill, and improved customer relationships will be well worth the effort. Good thoughts to keep with us….
If you missed Pulse 2009, perhaps because your company has put a clamp down on travel expenses, you are in luck! IBM is hosting the "Dynamic Infrastructure Forum" March 3-4, 2009, on your computer. This is an IBM Virtual event, no travel required! [Register Today!]
Fellow blogger Chuck Hollis from EMC has a post titled[Whither Frankenstorage] causing quite a stir in the [Stor-o-Sphere]. He is not the firstEMC blogger to use this phrase, I credit [BarryB] for coining the term back in September 2008.Frankenstein serves as the ideal icon for EMC's FUD machine. In the novel, Dr. Frankenstein wasattempting to do something nobody else had ever attempted, to create human life from variousdead body parts, a process full of uncertainty and doubt, with frightful results.
Perhaps it was a coincidence that I discussed IBM's storage strategy in my post[Foundations and Flavorings] on January 28, shortly followed by NetApp's announcing V-series gateway [support of Texas Memory Systems' RamSan-500] on February 3. These two events mighthave been the trigger that pushed ChuckH over the edge to put pen to paper, .. finger to keyboard.
Flinging FUD in all directions was ChuckH's not-so-subtle way to remind the world that EMC is the only major storage vendor to not offer a successful storage virtualization product. Withoutfirst-hand experience with well-designed storage virtualization, ChuckH conjectures that a configuration matching intelligent front-ends to reliable back-ends might be more expensive, might be more difficult to manage, or might be harder to support.
(Note: Rest assured, IBM can demonstrate that a modular approach, combining intelligent front-ends to reliableback-ends can help reduce costs, be easier to manage, and be fully supported. Contact yourlocal IBM Business Partner or storage sales rep for details.)
My favorite was from Nigel Poulton's post on[Ruptured Monkey]. Here's an excerpt:
In fact, I'm fairly certain that EMC don't back away from customers who run HP or IBM servers and say "sorry we cant help you here, an end to end HP or IBM solution would be much better for you when it comes to troubleshooting……. putting our storage in would only add extra layers of complexity and make things messy….."
On most other days, ChuckH has well-written, insightful blog posts that show that EMC brings some value to the industry. I could have made a snarky reference to[Dr Jekyll and Mr Hyde], or indicate this post proves that nobody at EMC is editing or reviewingChuck's thoughts before they get posted. But it's too late, Chuck already got the message, and added the following to bring the discussion back to civility:
When considering the broad range of storage media service levels available today (flash, FC, SATA, spin-down, etc.) what's the best way to offer these media choices in an array? Is the answer (a) combine smaller arrays from different vendors together behind a virtualization head, or (b) invest the time and effort to build arrays that can directly support all of these media types?
Would anyone like to try a cogent response to the question posed, please?
To address ChuckH's question, Nigel's post gave me the idea to use today's 200th year celebration of [Charles Darwin].
Over millions of years, Charles Darwin argued, evolution results in change in the inherited traits of a population of organisms from one generation to the next.A key component of this is a biological process called [mitosis] that allows a single cell to split and become two cells. In some cases, these individual daughter cells can then specialize to specific functions, such as nerve cells, muscle cells or bone cells. Over time, adaptations that work well carry forward, and thosethat don't get left behind.
I find it interesting that before [On the Origin of Species] was published in 1859, works of fiction like Mary Shelley's[Frankenstein] had monsters being"created", and afterward, monsters were the result of mutation or selective adaptation.
Nigel compares EMC's monolithic approach to placing an intelligent front-end with a reliable back-end as "One man band, where one guy is trying playing all the instruments himself" versus the "Philharmonic Orchestra". I would take it one step further, comparing single-cell organisms to multi-cell life forms.
Innovative companies like Google and Amazon can't wait for a completely integrated solution from a major IT vendor to meet their needs. Why should they? There are open standards, and ways to interconnect the best intelligence into a [dynamic infrastructure®.].You don't need to wait another million years to see which way the IT marketplace considers the better approach. Just look at the last 60 years. Back then, computer systems were all integrated, server, storage, and the wires that connected them were all inside a huge container. Then, mitosis happened, and IBM created external tape storage in 1952, and external disk storage in 1956. Open standards for interfaces allowed third party manufacturers like HDS, StorageTek and EMC to offer plug-compatible storage devices.
On the server side, it didn't take long for functionality in mainframes to split off. Mitosis happened again, with front-end UNIX systems processing incoming data, and mainframes handling the back-end data bases and printing. The client-server era replaced dumb terminals with more intelligent desktops and workstations, and these could handle the front-end processing to display information, with the back-end storage and number-crunching being handled by the UNIX and mainframe systems they connected to.Connections between desktops and servers, and from servers to storage, have also evolved. From thousands of direct-attach cables to networks of switches and directors.
Charles Darwin was particularly interested in cases where evolution happened faster or slower than in other cases. While IBM and Microsoft encouraged third-party innovations on the PC side, Apple resisted mitosis, trying to keep its machines pure single-cell, integrated solutions.For the same reasons that you can't fight the laws of nature, Apple ended up having to support I/O ports to external devices. Thanks to open standards like USB and Firewire, you can connect third-party storage to Apple computers. My little Mac Mini at home has more devices hanging off it than any of my Windows or Linux boxes! And Apple's iPod is successful because its iTunes software runs on both Windows and Mac OS operating systems.
Every time mitosis happens in the IT industry, it opens up opportunities to specialize, to innovate, to adapt to a dynamically changing world. When mitosis is suppressed, you get limiting products and frustratedengineers leaving to form their own start-up companies.But when mitosis is encouraged, you get successful products, solutions and partnerships positioned for a smarter planet.
These disk capacities can have up to 25x times their effective capacity with IBM's HyperFactorin-line deduplication capability. So the smallest 7TB model could be as effective as 175TB of traditionaldisk storage.
IBM Tivoli Storage Manager (TSM) v6
After years and years in development, IBM announces[TSM v6]. Here's a quick summary of the key features:
DB2 instead of an internal database
For years, people have complained that IBM used its own internal relational database. This was becausewhen TSM was first launched back in 1993, the DB2 did not have all the features on all of the various server platforms that TSM needed. Today, DB2is the leading relational database on all the key platforms that TSM server runs on, and therefore good enough for use within Tivoli Storage Manager. If you don't already have DB2, it is included for use with TSM v6.1 at no additional charge. Do you have to become a DB2 expert to use TSM? No! The TSM administration commands have been updated to hide all the complexity of DB2 away, behind the scenes. You now just use TSM commands to administer the database,as you did before. IBM will provide conversion utilities to help existing TSM customers migrate to thisnew database environment.
Better Operational Reporting
Another big complaint was that TSM had fixed reporting, and administrators that wanted customized reportsoften had to resort to purchasing third party products. With the change over to DB2, TSM now enables youto create your own reports using Eclipse's Business Intelligence and Reporting Tools[BIRT]! If you haven't used BIRT, you can downloada free open source copy and start playing around with its capabilities. This is combined with a revamped GUI that provides a customizable dashboard using IBM's Integrated Solutions Console (ISC)infrastructure.
Lastly, IBM has incorporated deduplication capability within the TSM v6.1 software for its own diskstorage pools. This is done in a post-process manner so as to dedupe all of your legacy backup dataas well, not just the new stuff, without impacting the current TSM server performance.
At this point, you might be thinking "Wait, what about IBM TS7650 ProtecTIER deduplication?" which is really two questions.
Can I use TSM v6.1 with IBM TS7650 ProtecTIER?
Yes, however since TSM progressive incremental method is vastly more efficientthan other backup products like Veritas NetBackup or EMC Legato NetWorker, the TS7650 may only get 10x reductionof TSM backups, versus up to 25x with full-backups-every-night backup schemes. TSM only dedupes itsdisk storage pools, so it won't dedupe data directed at tape systems like the TS7650 or othertape libraries. This avoids the "double dedupe" concern.
When should I use TSM's software version versus TS7650's hardware deduplication?
This is a positioning question. For now, the cut-over point is about 10TB per night backup processing. If youbackup more than 10TB per night, TS7650 hardware may be the better approach. If you are a smaller customer nowhere near that volume of data, then using TSM v6.1 software deduplication may be a morecost-effective solution. If you start small, and grow beyond 10TB per night, it is easy to bring ina TS7650 into an existing TSM environment and migrate the data over.
If you run TSM server on a logical partition (LPAR) or virtual guest OS under VMware ESX, Xen or Microsoft'sHyper-V environment, why should you have to license it for the whole box? With TSM v6.1, you nowcan pay for only the amount of processors you use, down to a single core even.If you currently run TSM v5 on z/OS, you can migrate over to TSM v6.1 server for Linux on System z totake advantage of cost savings using IFL engines.
IBM Tivoli Key Lifecycle Manager (TKLM) v1.0
Don't let the "v1.0" scare you, this is the successor to IBM's Encryption Key Manager (EKM) that hasthousands of clients using today with IBM encrypting tape drives. The new TKLM adds support for full disk encryption (FDE) drives--like those for the DS8000 I mentioned in [yesterday's post]--as well as new features to support key rotation for compliance and business controls.
IBM Tivoli Storage Productivity Center
Last, but not least, we have IBM Tivoli Storage Productivity Center [TSPC]. No, that is not a typo. IBM is renaming IBM TotalStorage Productivity Center to Tivoli Storage Productivity Center toavoid trademark conflicts with the [Professional Golfer's Association].
This is not just renaming existing product. Here some key improvements:
TSPC brings back together Productivity Center Standard Edition (Disk, Tape, SAN and Data) with Productivity Center for Replication, which were separate at birth a few years ago.
TSPC adds support for IBM's Storage Enterprise Resource Planner[SERP] from theNovusCG acquisition.
End-to-end view for EMC storage devices connected to supported servers via EMC Powerpath multipathing driver. As customers switch away from EMC Control Center over to IBM's Productivity Center, IBM can continue to provide support for existing EMC gear.
Of course, IBM will still offer IBM System Storage Productivity Center[SSPC] which is a piece of hardware pre-installed with Productivity Center software.
Hopefully, you can now see why I had to split up all these announcements into separate posts acrossmultiple days!
Now that IBM XIV has proven that 1TB SATA are safe for high-end tier-1 enterprise class use, we extended DS8000 support to include SATA support also. DS8000 supports RAID-6 and RAID-10 for these.
Intelligent Write Caching
IBM Research conducts extensive investigations into improved algorithms for cache management. Intelligent Write Caching boosts performance for both temporal and spatial locality.
Remote Pair FlashCopy®
This allows you to FlashCopy volume A to volume B, with Volume B remotely mirrored to Volume C at a secondary location, via Metro Mirror. This allows you to have a consistent copy of your data at both locations.
IBM was the first in the industry to deliver tape-drive encryption, so it makes sense that IBM is also the first in the industry to deliver disk-drive encryption. These are 15K rpm drives in standard 146GB, 300GB and 450GB capacities. As with tape, encrypting at the disk device eliminates the huge overhead from server-based encryption methods.
Solid State Drive (SSD)
You can also have Solid State Disk drives in your DS8000, in 73GB and 146GB capacities, protected by RAID-5.If you are wondering what data to put on these much-faster drives, IBM has taken the work and worry out by havingintelligence in DB2 to optimize what gets placed on SSD to get the most performance improvement.
IBM System Storage XIV
Continuing the incredible marketplace excitement over its Cloud-Opimized Storage[XIV series], IBM now has announced[new capacity options]. The IBM XIV R2 that we announced last August 2008 was a fixed 15 module configuration. In thenew configurations, you can start with as little as six modules, representing a 40% partial rack of the originalfull model. Here is a table that shows the details:
Useable Capacity (TB)
Fibre Channel Ports
Cache Memory (GB)
IBM System Storage N series
And last, but not least, we have two new models in IBM's[N6000 series].The [N6060]has model A12 (single controller) and model A22 (dual controller). These are disk-less controllers thatyou can configure in either appliance mode or gateway mode. In appliance mode, you can attachdisk drawers such as the EXN1000, EXN2000 or EXN4000. In gateway mode, you attach external disk systems, suchas the IBM DS8000 or XIV above.
It's ruggedized to handle earthquakes. IBM brings a feature that we've had for a while on other disk systems to the N series with a collection of bolts and anchors to secure the rack from physical tremors.
It's instrumented for IBM Active Energy Manager, a component of IBM Systems Director. New iPDUs are designed to help measure and monitor energy management components. As companies get more concerned about thefate of the planet, monitoring energy consumption can help reduce carbon footprint.
I'll cover the rest of the announcements tomorrow!
It seems like [only yesterday] I was talking about IBM's strategic initiatives for the New Enterprise Data Center, including the launch of asset and service management at [Pulse 2008] in Orlando, Florida.
This week, my colleagues are at [Pulse 2009] in Las Vegas, Nevada. (I'm not there this time, so stop asking all my colleagues where I am!)Obviously, a lot has change in the last 12 months: the world's financial economy has collapsed, our delicate environment continues to unravel, and a new US President was elected to fix all that was broken by the former occupant. As a result, IBM's strategy has evolved beyond just data centers for large enterprises.
I can't think of a better time to emphasize the need for a more dynamic infrastructure. And this is not just focused on IT operations, but smarter business infrastructure as well, as the two now are very much intertwined. Everything from smarter healthcare, smarter telecom, smarter retail, smarter distribution, smarter transportation, and smarter financial services. IBM's [Dynamic Infrastructure@reg;] is one of four strategic initiatives to help build a smarter planet.
Let's take a quick look at the key benefits:
Do you remember back to the days that the IT department was like the accounting department in the back office, merely recording what happened in a series of transactions? Not anymore! Today, IT is front and center of most businesses, helping to generate revenue, drive innovation, and provide better customer service. We are finding a convergence between the physical world of running business with the digital world of IT. Intelligence is everywhere, embedded in systems and operations throughout, not just in a data center.
Imagine only 10-15 years ago the primary concern for IT operations was the cost of hardware. Now, thanks to[Moore's law], hardware is cheaper, but other IT budget costs like labor, management software, power and cooling costs are growing faster and becoming more predominant factors. IBM recognizes that you must consider thetotal cost of ownership, not just the acquisition cost of new hardware. But again, this isn't just reducing the costs of IT, but making more effective use of IT resources to reduce costs everywhere else, in schedulingtransportation, in managing manufacturing assets, and so on.
While the world feels much safer now that Barack Obama has taken over, there are still risks and threats out there, and businesses large and small have to manage them. Economic swings like we have experienced lately help weed out those companies that had fixed costs and static infrastructures, in favor of those with more variable costs and dynamic infrastructures. When the marketplace slows down, can your business "dial down" its operations to match? And when the recession is over and business is booming again, can your business "ramp up" fast enough to take on new opportunity? With IBM's Cloud Computing, companies can minimize their fixed investments and use a variable amount of computing as business needs change dynamically.
To learn more about Dynamic Infrastructure, read the IBM [Press Release].