The latest IBM Systems Journal has [fifteen articles about IBM Service Management
], which includes the disciplines for managing storage resources as part of an overall IT data center.As with most journals, these articles are heavy academic efforts, not light summer reading.
However, since I have moved from marketing to consulting, I need to read these kinds of articles to keep up with the industry. I realize many people don't have time to read allof these, so over the next three days, I will give some quick highlights in hopefully more understandablelanguage. Here is what I got out of the first five articles:
- An Overview of IBM Service Management
This 10-page article provides a good overview of what the other articles go into greater detail.The role of information has changed, from supporting back-office tasks like payroll andinventory, to enabling growth in the business itself, providing insight and competitive advantage. The challenges are summarized under "Four C's": Complexity, Change, Cost, and Compliance. The recommended approach is to engage with IBM,who has thousands of practitioners with years of experience in ITIL, eTOM, COBIT, CMMI and SOA.
- Adding value to the IT organization with the Component Business Model
Many Service Level Agreements (SLAs) are loaded with technological jargon rather than concentratingon intended business results. CIOs must change this, and learn to run IT as a business witha service delivery focus.IBM Process Reference Model for IT (PRM-IT) is the foundationfor the Component Business Model for the Business of IT (CBMBoIT) that can assist with strategic decision making to transform IT into this new role.
- An Integration model for organizing IT service management
There are so many ways to implement Information Technology Service Management (ITSM) that it is hard to tell if there are gaps or overlaps between products and offerings. A seamless solution requires common terminology and approaches. An integration model helps to bring all this together, focusedon being consistent with existing practice, with clarity of expression, and practical to implement.
- IBM Service Management architecture
Today's systems management tools are fragmented by resource domain--servers are managed here, networksmanaged there, and storage is another story altogether. IBM Service Management intends to integratea portal-based User Interface, a process runtime layer, a configuration management database (CMDB), and all the various operational management products (OMPs) for each resource. For example, IBM TotalStorage ProductivityCenter is an OMP for IBM and non-IBM storage resources.
- A configuration management database architecture in support of IBM Service Management
IBM Tivoli Change and Configuration Management Database (CCMDB) holds all the configuration data of IT resources in the data center, including individual "configuration items" (CIs), as well as tracks changes. The database is populated with data from different sources, includingautomatic discovery. Relationships between CIs provides a visual representation of application dependencies.The data model uses a clever combination of Unified Modeling Language (UML) with Java persistent objects.
You can read all the articles in their entirety online [IBM Systems Journal, Volume 46, No. 3].
technorati tags: IBM, Service Management, ITSM, Systems Journal, ITIL, eTOM, COBIT, CMMI, SOA, SLA, CIO, PRM-IT, CBMBoIT, CMDB, OMP, CCMDB, UML, Java, CI
] recently conducted a survey that prompted readers to identify the world's most successful Research and Development (R&D) companies. The results are in: IBM was recognized as the best R&D company in the world when several different categories were evaluated, including:
- R&D spending as a percentage of revenue
- the number of patents
- new products in development
The survey considered additional information on more than 130 companies such as data on intellectual property, community service and financial growth trends. Readers were also asked five distinct questions, including the following:
- Where would you like to work based on their R&D?
- What companies have the most improved R&D in the past five years?
- What companies are the leaders in R&D?
- Which company's R&D has the strongest influence on society?
- Which company's R&D is the most proactive in high tech challenges?
Since it is often 5-15 years between when a scientist in one of our many research labs comes up with a clever idea, to when it is a market success, it is good to have external recognition for the R&D efforts we are doing right now.Here is a link to a [four-page PDF
] of the magazine article.
Take for example IBM's recent breakthrough in Silicon photonics. Supercomputers that consist of thousands of individual processing nodes, typically running Linux on dual-core or quad-core processors, connected by miles of copper wires could one day fit into a laptop PC. And while today’s supercomputers can use the equivalent energy required to power hundreds of homes, these future tiny supercomputers-on-a-chip would expend the energy of a light bulb, so this solution is more "green" for the environment.According to the [IBM Press Release]:
The breakthrough -- known in the industry as a silicon Mach-Zehnder electro-optic modulator -- performs the function of converting electrical signals into pulses of light. The IBM modulator is 100 to 1,000 times smaller in size compared to previously demonstrated modulators of its kind, paving the way for many such devices and eventually complete optical routing networks to be integrated onto a single chip. This could significantly reduce cost, energy and heat while increasing communications bandwidth between the cores more than a hundred times over wired chips.
“Work is underway within IBM and in the industry to pack many more computing cores on a single chip, but today’s on-chip communications technology would overheat and be far too slow to handle that increase in workload,” said Dr. T.C. Chen, vice president, Science and Technology, IBM Research. “What we have done is a significant step toward building a vastly smaller and more power-efficient way to connect those cores, in a way that nobody has done before.”
Today, one of the most advanced chips in the world -- IBM’s Cell processor which powers the Sony Playstation 3 -- contains nine cores on a single chip. The new technology aims to enable a power-efficient method to connect hundreds or thousands of cores together on a tiny chip by eliminating the wires required to connect them. Using light instead of wires to send information between the cores can be 100 times faster and use 10 times less power than wires.
IBM has put out this one-minute video:
I can't wait for that laptop!
technorati tags: R&D Magazine, IBM, Best, R&D, company, patents, spending, research, development, intellectual+property, Silicon, photonics, supercomputers, core, processors, dual-core, quad-core, multi-core, Linux, Mach-Zehnder, electro-optic, modulator, Cell, Sony, Playstation3
Dave Winer in his post[Complete New Yorker archive on a hard disk] talks about this new offering from Pexagon. According to [J&R website]:
Over 4,000 issues of your favorite magazine now sit, ready for you to search and savor, on an 80GB incredibly lightweight and travel-friendly drive. This high-performance, brushed-aluminum Hard Drive measures only 3x5-inch and can easily fit inside a purse or briefcase so show it off to your tech-savvy friends and co-workers. Plus, there is plenty of extra room on the drive for future updates. Simply install The Complete New Yorker Program (installation CD provided), then connect the drive to a USB port on your Computer and have instant access to every article, poem, short story, and cartoon including every advertisement that has appeared in the magazine since 1925.
System Requirements: Windows 2000 or XP, Mac OS X 10.3 or higher, USB 2.0 port, CD-ROM drive, 750 MB of free hard drive space, 1024 x 768 minimum screen Resolution
The 750MB of disk space required on your system probably contains the indexing/metadata search system to find articles by subject, title or author. Linux is not listed, and if 750MB of disk space are required to run the program, then perhaps this system won't work with Linux at all.
The system claims that there is extra room on the disk to ingest future issues of the magazine. I wonder why they didn't put the indexing/metadata search software on the drive itself, so that it would be self-contained, rather than having a separate installation CD.
I think this is a sign of our times. The New Yorker magazine has taken the archives that they keep anyways, and made them available in bulk, in a handy disk drive delivery system. I know several people who keep boxes and boxes of back issues of all kinds of magazines, and this certainly is an improvement.
technorati tags: Dave Winer, New Yorker Magazine, archive, disk, drive, Windows, OS X, Linux, metadata, index, CD[Read More]
Registration for [IBM Pulse 2008] is now open! This is the first ever global conference to cover not just Tivoli Storage software, but also the rest of Tivoli portfolio,Maximo and Tivoli Netcool products, and disciplined service management and governance practices and procedures.
Join us on May 18-22 in Orlando, Florida. You'll learn how IBM service management solutions can give you the visibility needed to see all aspects of your business and manage it against objectives, control to secure assets, and automation to drive business agility for competitive advantage.
Leverage this opportunity to meet with fellow clients, IBM partners, industry analysts, and IBM experts in an environment dedicated to the latest technology, trends, and best practices in service management. Whether youl are in network and service operations, IT, the executive office, line of business or services sales, IBM Pulse offers keynote presentations, in-depth seminar sessions, exhibitions and hands-on labs.
But wait, there's more!
- One-on-one meetings with IBM executives and industry experts
- Presentations by more than 100 customers sharing their real-world experiences and lessons learned
- An evening of "Speed Training" (a la [speed dating]) for technology consulting: Ask specific questions of our technical subject matter experts – and get answers instantly
I realize this conference is five months away, however one of my pet peeves is learning about a conference, especially a first-of-its-kind conference like this one, at the last minute, and not having time to plan accordingly. Travel budgets are tight for lots of people, so as an added incentive there is a $600 US dollar discount per person if you register before February 1, 2008. So don't wait! Sign up today!
technorati tags: IBM, Pulse, Tivoli, Maximo, Netcool, service management, governance, May, Orlando, Florida, keynote, speed training
Continuing my business trip through Canada, an article by Richard Blackwell titled [The Double Bottom Line
] yesterday's Globe and Mail
newspaper caught my attention.Here is an excerpt, citing Tim Brodhead, president of the J.W. McConnell Family Foundation in Montreal:
The bottom line for any business is making a profit, right?
But how about considering a different, or additional bottom line: helping make the world a better place to live in.
That's the radical proposition underlying the concept of "social entrepreneurship," the harnessing of business skills for the benefit of the disadvantaged.
Young investors, in particular, now want their investments to produce both financial and social returns, he noted.
Until recently, "we could either make a donation [to a charity] and get zero financial return, or we could invest and get zero social return." People now want more of both, but rules governing charities and business make that tough to accomplish.
One stumbling block is the imperative - entrenched in corporate law - that managers and directors of for-profit companies have a fiduciary duty to maximize profits. That structure is a brick wall that limits the expansion of social entrepreneurship, Mr. Brodhead said.
Some companies have embraced the new paradigm of a double bottom line, even if they are uncomfortable with the "social entrepreneur" label.
This fiduciary duty to maximize profits is discussed in the 2003 documentary[Corporation
]. However, some organizations are now trying to aligntheir goals, finding ways to benefit their investers, as well as society overall. For example, organization [ONE.org
] helped launch [Product (RED)
If you buy a (RED) product from GAP, Motorola, Armani, Converse or Apple, they will give up to 50% of their profit to buy AIDS drugs for mothers and children in Africa. (RED) is the consumer battalion gathering in the shopping malls. You buy the jeans, phones, iPods, shoes, sunglasses, and someone - somebody’s mother, father, daughter or son - will live instead of dying in the poorest part of the world. It’s a different kind of fashion statement.
Another example is IBM's recent press release [IBM Plans Investment Increase in Sub-Saharan Africa]:
The company, which has operated in Africa for nearly six decades, expects to increase its investment by more than $US120 million (more than R820 million) over the next two years. In the coming year, IBM expects to hire up to 100 students from Sub-Saharan universities to meet the growing demand in services, global delivery and software development.
"The Sub-Saharan African market is poised for double-digit growth flowing from the development and expansion of telecommunications networks, power grids and transport infrastructure," said Mark Harris, Managing Director, IBM South and Central Africa. "Private and public sector investment in the region is transforming the ability of the market to participate in the global economy."
A recent IBM Global Innovation Outlook (GIO) [report on Africa
] indicates that the economies ofdozens of African nations are growing at healthy rates, the best in the past 30 years, with 5.5 to 5.8 percent averageacross the continent. This supports last month's news that [Top IBM thinkers to mentor African students
Hundreds of IBM scientists and researchers will mentor college students in Africa. Called Makocha Minds (after the Swahili word for "teacher"), the program will reach hundreds of computer science, engineering and mathematics students.
Makocha Minds is an off-shoot of IBM’s Global Innovation Outlook, an annual symposium of top government, business and academic leaders that uncovers new opportunities for business and societal innovation. "African students need to be trained in entrepreneurship so that they get out there and not just make jobs for themselves but create opportunities to employ others as well,” said Athman Fadhili, a graduate student at the University of Nairobi (Kenya).
Most of the mentoring will be via email and online collaboration.
Mentoring via email and online collaboration is very reasonable. I have mentored both high school and collegestudents through a partnership between IBM Tucson and the Society of Hispanic Professional Engineers[SHPE]. While thekids were all located in Tucson, I rarely am, traveling nearly every week, but I madetime for the kids via email and online collaboration wherever I happened to be.
|To make this work, we need to get email and online collaboration in the hands who need them.I got my email thanking me for being a "first day donor" to the One Laptop Per Child "Give 1 Get 1" (G1G1) project,and have added this "badge" to the right panel of my blog. If you click on the badge, you will be takento a series of YouTube videos that further describe the project.|
According to the email my donated XO laptop will soon be delivered into the hands of a child in Afghanistan, Cambodia, Haiti, Mongolia or Rwanda.
If you missed the "November 12-26" opportunity I mentioned in my post [Innovation that matters: XO laptop
], you have a second chance! Wayan Vota indicates on his blog [OLPCnews.com
] that the program has been extended to December 31, and has [gone global
Seth Godin brings the trend of mixing investment with societal benefit to[Christmas shopping] with this list of ["philanthropic gifts"]:
How do these work? Instead of buying your uncle yet another $25 necktie, consider buying a $25 Kiva certificate.The $25 dollar "micro loan" goes to someone in the third world to improve their situation, start a business, geta job, and so on, and you give your uncle a Kiva certificate so that he can track the progress. I think that isvery clever and innovative.
technorati tags: IBM, Canada, Richard Blackwell, Globe Mail, Tim Brodhead, Corporation, ONE.org, Product(RED), GAP, Motorola, Armani, Converse, Apple, Sub-Saharan, Africa, Montreal, Mark Harris, Global Innovation Outlook, GIO, Makocha, Minds, Society, Hispanic, Professional, Engineers, SHPE, OLPC, One Laptop Per Child, G1G1, Afghanistan, Cambodia, Haiti, Mongolia, Rwanda, Wayan Vota, Kiva, Acumen