Continuing my theme of "Innovation that matters", I thought I would cover MapQuest and NeverLost.
When Shawn Callahan on Anecdote wrote[Our need for the knowledge worker is over], he was referring to the fact that we no longer need the term "knowledge worker", because practically everyone isa "knowledge worker" today. He asks "How does knowledge help us to work better?"
It is said that as much as 30 percent of a knowledge worker's time is spent looking for information to do their jobs. This could be information to make a decision, decide between several choices, take specific action, or schedule when these actions should take place. The logistics of planning a business trip, and actually navigating in unfamiliarsurroundings, is a good example of this, and presents some unique challenges.
- Before these technologies
Before these technologies, to plan a trip involved finding someone who lives or has been to the destination city,can recommend hotels and restaurants near the meeting facility, and can suggest approximate times it would take to drive from one place to another. I would bring a compass, and would shop for a city map, either before leaving, or upon arrival.
On one trip to Raleigh, I asked a local IBMer who lived in Raleigh for a hotel recommendation. The hotel was nice,but involved a long 45-60 minute commute each day to the meeting facility. When I asked her why she suggested thatparticular hotel, she said it was because it was "close to the airport". I have since learned never to ask for "best" of anything, as this is subject to such interpretation.
On another trip, I was travelling with a colleague in Germany. He asked how I knew which bus to take, and which bus stop to wait at. I pulled out my compass, and told him that based on the schedule, the bus that went in a specific directionmust be the correct one. The entire bus load of people burst out laughing, that we fit the universal stereotype ofmen who refuse to ask for directions. This method works only in Germany, where timeliness is next to godliness. In other countries, time schedules are more of a suggestion.
Sometimes, maps of the destination city were not always easy to find. Now with the Internet and Google Earth, maps are available before leaving on the trip. (See my post on Inner Workings of Storage which discusses how Google Earth works.)
I like using MapQuest, available online at [mapquest.com], and have not yet looked into the similar systems from Google or Yahoo. I map out each leg of my trip that involves driving, walking or trains. These are oftenairport-to-hotel, hotel-to-meeting, meeting-to-airport. Having a feel for the time and distances between locationshelps choose hotels and restaurants, when to leave, and so on.
I even use MapQuest in Tucson. Recently, a route I generated to visit a friend across town took into accountconstruction on Highway I-10 that has been going on for a while, where 8 miles of on-ramps are closed, and routed me around this mess accordingly. This is one key advantage over a static map, either a paper map, or downloaded from Google Earth.
While MapQuest may not always choose the "best" route, it always finds "a route" that works, and generally works for me.
For other reviews of MapQuest, see [Cartography, Cnet's Troy Dreier,EZ Driving, and Misha on HubPages].
A few problems with a MapQuest print-out I have found are:
- It is on paper, which could impact driving, as I have to look away from the road to look at the instructions.
- If it can't find a specific address, it provides generic instructions, and often, this involves airports.
- It often starts with "Head Northeast...", so unless you brought your compass, or can tell what direction you are pointing from Sun, Moon or stars, you may end up leaving in the wrong direction.
Recently, I checkmarked the "Request NeverLost" box on my Hertz Gold profile, and now I seem to get NeverLost innearly every rental. The system is based on the[Global Positioning System] set of satellites,complemented by a CD-based street information and yellow pages data for US and Canada, stored in the trunk.
The NeverLost system knows which way the car is oriented, can tell which direction you are driving, and tell youwith voice prompts to be in the left lane, right lane, and when to make left and right turns. No need for a compassor any knowledge of which way is North, East, West or South.
I also like that it gives you three choices for route: (a) Shortest time, (b) Most use of Highways, and (c) Least use of Highways. This came in handy when I was in Toronto last week. Apparently, the 407 Highway had recently implementedan Electronic Toll Road (ETR) which bills based on license plate. While this system is fine for residents, it isnot designed for rental car companies. Hertz left a note in my car warning me NOT to use the 407 highway, or I wouldbe charged an $8.50 dollar penalty. I chose "Least use of Highways" and proceeded to tour the city of Toronto for90 minutes from the Pearson Airport to my hotel in Markham, a trip that would have only taken 20 minutes otherwise.
Once you enter your destination street address, it can estimate the distance to get there. This is not a quick process, as there is no keyboard, you have to enter each letter using up/down/left/right keys. You can enter thename of the street, hotel or restaurant. To find "Sal Grosso" restaurant in Smyrna, it was at 1927 Powers Ferry Road,but NeverLost said that Powers Ferry only went from 2750-6350. I had to select 2750 and then hope to be close enough.
In Dallas, I tried to find "P. F. Chang's" restaurant, and you have to make sure that the periods and spaces are entered exactly. I ended up looking for restaurants in Grapevine, Texas, and then just going through the list ofall that start with the letter "P".
Another issue is that sometimes it takes awhile to find the satelites in the sky. I get the car started, I hit theenter button to get the NeverLost started, enter the address, and then it starts looking for satellites? Why doesn'tit look for satellites while you spend 3-5 minutes trying to enter the street address?In my case, I take out my MapQuest print-out, head in the right direction, and hope that NeverLost catches upeventually, in time to help me get to the final location.
It is not clear how often Hertz updates the CDrom that contains the street and yellow pages data. About 30-40 percent of the time, it can't find the street address I am looking for, and I have to be creative on howto get me in the general area.
Part of the problems is that I have not read the entire instruction manual, and do not have time to learn itwhen I am in the car driving. I might have to put this on my reading to-do list before my next trip. Some ofmy other colleagues have purchased their own GPS-based systems, like those from Garmin or Magellan, so that theyalways have it available, and they always know how to use it. This has the advantage that you can use it when walking around, or in your own car when you are home, as well.
See the [Official Hertz NeverLost website] for more information.or here for other reviews from[James Martin, and [Thom Hogan].
Despite these few problems, I am impressed on the innovations involved to make this all happen. All of the mapping information was stored, transmitted, searched, and then plotted in a manner that provides specificinformation that you need to get the job done. For now, I will probably use a combination of these to planand travel on my business trips. Wouldn't it be nice if other areas in your life had this kind of support?
technorati tags: knowledge worker, MapQuest, Google, Yahoo, Hertz, NeverLost, Garmin, Magellan[Read More]
In North America, today marks the start of the "Give 1 Get 1" program.
|Children using the XO laptop|
I first learned from this when I was reading about Timothy Ferriss' [LitLiberation project] on his [Four Hour Work Week] blog, and was surfing around for related ideas, and chanced upon this. I registered for a reminder, and it came today(the reminder, not the laptop itself).
Here's how the program works. You give $399 US dollars to the "One Laptop per Child" (OLPC)[laptop.org] organization for two laptops: One goes to a deserving child ina developing country, the second goes to you, for your own child, or to donate to a localcharity that helps children. This counts as a $199 purchase plus a $200 tax-deductible donation.For Americans, this is a [US 501(c)(3)] donation, and for Canadians and Mexicans, take advantage of the low-value of the US dollar!
If your employer matches donations, like IBM does, get them to match the $200donation for a third laptop, which goes to another child in a developing country. As for shipping, you pay only for the shipping of the one to you, each receiving country covers their own shipping. In my case, the shipping was another $24 US dollars for Arizona.No guarantees that it will arrive in time for the holidays this December, but it might.
To sweeten the deal, T-mobile throws in a year's worth of "Wi-Fi Hot Spot"that you can use for yourself, either with the XO laptop itself, or your regular laptop, iPhone, or otherWi-Fi enabled handheld device.
National Public Radio did a story last week on this:[The $100 Laptop Heads for Uganda]where they interview actor [Masi Oka], best known from the TV show ["Heroes"], who has agreed to be their spokesman.At the risk of sounding like their other spokesman, I thought I would cover the technology itself, inside the XO,and how this laptop represents IBM's concept of "Innovation that matters"!
The project was started by [Nicholas Negroponte] from [MIT University] as the "$100 laptop project". Once the final designwas worked out, it turns out it costs $188 US dollars to make, so they rounded it up to $200. This is stillan impressive price, and requires that hundreds of thousands of them be manufactured to justify ramping upthe assembly line.
Two of IBM's technology partners are behind this project. First is Advanced Micro Devices (AMD) that providesthe 433Mhz x86 processor, which is 75 percent slower than Thinkpad T60. Second is Red Hat,as this runs lean Fedora 6 version of Linux. Obviously, you couldn't have Microsoft Windows or Apple OS X, as both require significantly more resources.
The laptop is "child size", and would be considered in the [subnotebook] category. At 10" x 9" x 1.25", it is about the size of class textbook,can be carried easily in a child's backpack, or carried by itself with the integrated handle. When closed, it is sealedenough to be protected when carried in rain or dust storms. It weighs about 3.5 pounds, less than the 5.2 pounds of myThinkpad T60.
The XO is "green", not just in color, but also in energy consumption.This laptop can be powered by AC, or human power hand-crank, with workin place to get options for car-battery or solar power charging. Compared to the 20W normally consumed bytraditional laptops, the XO consumes 90 percent less, running at 2W or less. To accomplish this, there is no spinning disk inside. Instead, a 1GB FLASH drive holds 700MB of Linux, and gives you 300MB to hold your files. There isa slot for an MMC/SD flash card, and three USB 2.0 ports to connect to USB keys, printers or other remote I/O peripherals.
The XO flips around into three positions:
Standard laptop position has screen and keyboard. The water-tight keyboard comes in ten languages:International/English, Thai, Arabic, Spanish, Portuguese, West African, Urdu, Mongolian, Cyrillic, and Amharic.(I learned some Amharic, having lived five years with Ethiopians.)There does not appear be a VGA port, so don't be thinking this could be used as an alternative to project Powerpoint presentations onto a big screen.
Built-in 640x480 webcam, microphone and speakers allow the XO to be used as a communication device. Voice-over-IP (VOIP) client software, similar to Skype or [IBM Lotus Sametime], is pre-installed for this purpose.
The basic built-in communication are 802.1g (54Mbs) that you can use to surf the web usingthe Wi-Fi at your local Starbucks; and 802.1s which forms a "mesh network" with other XO laptops, and can surf theweb finding the one laptop nearby that is connected to the internet to share bandwidth. This eliminates the need to build a separate Wi-Fi hub at the school. There are USB-to-Ethernet and USB-to-Cellular converters, so that might be an alternative option.
Flipped vertically, the device can be read like a book.The screen can be changed between full-color and black-white, 200 dpi, with decent 1200x900 pixel resolution. The full-color is back-lit, and can be read in low-lighting. The black-white is not back-lit, consumes much less power, andcan be read in bright sunlight. In that regards, it is comparable to other [e-book devices], like a Cybook or Sony Reader.
Software includes a web-browser, document reader, word processor and RSS feed reader to read blogs.The OLPC identifies all of the software, libraries and interfaces they use, so that anyone that wants to developchildren software for this platform can do so.
- Game mode
With the keyboard flipped back, the 6" x 4.5" screen has directional controls and X/Y/A/B buttons to run games. This would make it comparable to a Nintendo DS or Playstation Portable (PSP). Again, the choice between back-lit color,or sunlight black-white screen modes apply. Some games are pre-installed.
So for $399, you could buy a Wi-Fi enabled[16GB iPod Touch
] for yourself, which does much the same thing, or you can make a difference in the world.I made my donation this morning, and suggest you--my dear readers in the US, Canada and Mexico--consider doing the same.Go to [www.laptopgiving.org
] for details.
I'm in Atlanta today, on my way back to Tucson, but wanted to talk about IBM's entry-level iSCSI offerings, based on comments on this week's discussion about Dell's acquisition of EqualLogic.
Analysts were quick to comment on this when the news broke.Tony Asaro gave his take on [Dell's Logic - The Storage Market is No Longer Equal], and Steve Duplessie writes [Dell Just Bought N.H.’s Tech Sector]. The last time I remember Steve talking about EqualLogic, [Catching Up], he had the funniestquote:
"EqualLogic didn’t get 2,000 customers because people were dying to use iSCSI. It got them because it built systems that scale dynamically and because a system the size of Montana can be managed by someone as clueless as my ex-wife."
As with any acquisition, people might be asking if this is a "match made in heaven" that makes strong business sense,or another HP-Compaq debacle. Back in September, I posted [Supermarkets and Specialty Shops] to explain how the storage marketplace has two market segments. Internally, IBM distinguishesbetween "clients" and "customers". Clients are those that buy services and complete solutions from a one-stop systems vendor, such as IBM, HP, Sun, or Dell, or systems integrator like IBM, CSC or EDS. Customers are those that buy products and components, from the systems vendors I just mentioned, as well as from individual specialty shops, like EMC, HDS, or NetApp.
To reach the growing "supermarket" segment, specialty shops are dependent on systems vendors to OEM or resell their kit: EMC disk through Dell, HDS disk through Sun and HP, NetApp through IBM. Until now, EqualLogichad to make their living as a "specialty" shop, but iSCSI appeals more to SMB than large enterprises, andSMB tend to be in the "supermarket" segment, so they partnered with Sun. Here is the timeline of this likely awkwardand strained relationship:
I am not surprised that I haven't seen anything in the blogosphere yet from HP, Dell or Sun. I suspect this news meansthat Sun won't be reselling Dell's EqualLogic boxes anymore, and perhaps there is nothing more for Sun bloggers Randy Chalfant or Nigel Dessau to add to that. HP and Dell are practically non-existent in the storage blogosphere, so I didn't expect much from them either.
I did, however, expect EMC to put in their spin, given that Dell resells EMC disk, and accounts for perhaps 15% of their revenues.Now that Dell has multiple offerings, they will be instructing their channel reps when to lead with EqualLogic versus when to sell EMC, for now, until 2011, at which point may simplify their storage sales model to just EqualLogic. I don't know if Dell would do that in 2011. Depending on how quick the decline happens, EMC may have to increase the pricesof their gear, or cut into their development budgets, to make up for this loss.
I started this post because of a comment from EMC blogger Chuck Hollis, who speculates how this will impact[Dell, EqualLogic and EMC].In that post, he expresses his opinion (which I will put into a different color):
"Speculation is pretty evenly split. Neither HP nor IBM have a good, entry-level iSCSI product."
If he had left out the word "good", then that would just be a false statement, but by adding the word "good" reduces this to merely an opinion of IBM products that I disagree with. (I have no experience with whateverHP sells in this category, nor talked to any customers about their experiences, so will neither agree nordisagree with Chuck's opinion of the HP half of his statement). As for the term "Entry-level", this is fairly well defined by analysts as a storage system under $50,000 US Dollars. Actually, IBM has three good offerings.
Our basic, lowest-price model is the IBM System Storage DS3300, which does iSCSI only, like the EqualLogic offerings. This supports both SAS and SATA disks, and can attach to our System x and System p server product lines.
Our smallest model of our fancier IBM System Storage N series not only supports iSCSI, but also CIFS, NFS,HTTP, FTP, and FCP protocols, what we call "Unified Storage". The iSCSI feature is included at no additional charge, and small customers can start with this, then scale up to larger N3600, N5000 or N7000 models, andadd more protocols and software features, as their business grows.
Our next larger model, but still entry-level, is the N3600. Since the N series supports a unified multi-protocolplatform, with features like SnapLock for regulatory compliance and SnapMirror for remote disk mirroring. The IBM System Storage N series easily replaces any mix of EMC "C-boxes": Centera, Celerra, and CLARiiON.
Both the DS3300 and the N series support the various Business Applications I have discussed this week, Microsoft Exchange, Lotus Domino, SAP, Oracle, Siebel, JD Edwards and PeopleSoft. N series offers SnapManager for variousapplications to make the business value even that much better.
Chuck speculates that Dell did this to compete better against rival HP, but that doesn't make sense, sincehe feels HP didn't have much to offer in this space. Perhaps Dell did this to competebetter against IBM, the number one vendor in storage hardware, according to IDC. Looking at what IBM andNetApp have to offer, Dell may have realized that they didn't have competitive disk systems from their resellingrelationship with EMC, looked elsewhere and found EqualLogic. Meanwhile, EqualLogic probably felt that Sun wasgoing out of business, or not yet fully supportive of IP SAN environments, and decided to ["switch horses midstream"].
For more about the DS3300 or N series, see my [Announcement Recap of October 2007] or visit our [www.ibm.com/storage] website.
technorati tags: IBM, entry-level, iSCSI, Dell, EqualLogic, ESG, Tony Asaro, Steve Duplessie, Montana, ex-wife, HP, Compaq, systems vendors, systems integrators, supermarket, specialty, products, components, services, solutions, Chuck Hollis, Sun, NetApp, HDS, Exchange, Domino, SAP, Oracle, Siebel, JD Edwards, PeopleSoft, IDC, DS3300, N3300, N3600
Continuing this week's theme on Enterprise Applications, today I will cover Oracle.
IBM is Oracle's number #1 integration partner, and has the leading market share, nearly 40 percent, for IT hardware running Oracle applications. In the coopetition category, Oracle's databases competes against IBM's DB2 database offerings, and Oracle'sapplications compete against SAP's set of Enterprise Apps. While SAP offers its own internal database, most production SAP environmentsuse either an Oracle or IBM database instead. Comparing license revenues, Oracle's application side earns roughly 70 percent of the amount SAP applications earn.
To compete against SAP, Oracle has been on a spending spree of acquisitions. This includes PeopleSoft, Siebel, Hyperion, Agile, and JD Edwards.IBM can help with all of these applications, and many clients continue to use IBM DB2 as the underlying database, rather than switching over to Oracle database. For example, IBM has sizing tools to help identify the right amount of servers and storage based on "best practice" experience.
- Server Platforms
Oracle's database uses a number-letter combination. "9i" was Version 9, "i" for Internet. "10g" and "11g" are versions 10 and 11, "g" for Grid. Most of the Oracle customers I deal with are still on 9i or 10g. The 11g releaseis supported on Linux and Windows, with the other platforms to be delivered in a staged approach.
Alternatively, most run also on AIX on System p, and Linux/Windows on System x. For System i customers, the Oracle supports its [JD Edwards World] andJD Edwards Enterprise One natively on i5/OS, the other applications can run under an AIX LPAR on an System i server.
While some of my readers cringe everytime I mentioned benchmarking, IBM has the top benchmarks for Oracle 10g database, [Oracle e-Business Suite], JD Edwards and PeopleSoft.
As with SAP, it is possible with Oracle to run a front-end application on one server platform, and theback-end database on a different server platform. Many of IBM's largest customers run the front-end onAIX or Linux, and then use z/OS on System z for the back-end database.
Oracle has implemented a "Scale-Out" approach called Real Application Clusters [RAC],pronounced same as "rack", which I discussed before [Similar Sounding Storage Speech].Several servers can act as an "application cluster" to access a common database. This approachallows customers to use a bunch of x86 servers instead of a bigger System p or System i machine. Additional processor capability can simply be added into the "application cluster" as needed.
IBM and Oracle are both staunch proponents of Linux. Oracle offers theirOracle Enterprise Linux support program.In this support program, Oracle will offer support service contracts for Red Hat Enterprise Linux (RHEL) corporatecustomers.This could explain why Oracle decided to support[Linux first]on its new 11g database, rather than Windows.
- What's New
To deal with all of their acquisitions, Oracle has announced its Applications Unlimited strategy. Inthis strategy, the Oracle Fusion middleware will support all of Oracle'sapplications, including JD Edwards, PeopleSoft, and Seibel. This is good for IBM, as it will simplify IBM's testing of server and storage platforms for its Oracle clients.
To support pre-sales efforts, IBM and Oracle have formed the IBM Oracle International Competency Center,[IOICC
technorati tags: IBM, Oracle, SAP, PeopleSoft, JD Edwards, Siebel, Hyperion, Agile, Red Hat, RHEL, 9i, 10g, 11g, z/OS, i5/OS, AIX, Linux, Windows, Oracle Enterprise Linux, Real Application Clusters, RAC, Fusion, Applications Unlimited
Continuing this week's theme on Enterprise Applications, I thought that since I mentioned Lotus Notes in my discussion ofSAP yesterday, that I would cover Microsoft Exchange today.
IBM and Microsoft is the ultimate example of "Coopetition". Both companies develop popular operating systems. Microsoft's "Xbox 360" gaming console uses IBM processors. Microsoft Exchange and IBM Lotus Domino are the Coke-and-Pepsi dominant players in the email marketplace, with Microsoft slightly in the lead, as seen on this graph[Lotus Notes/Domino marketshare growing] from fellow IBM Lotus blogger Alan Lepofsky.And now, Microsoft is getting serious about participating in the storage software business, with its strong support for iSCSI and its SharePoint product. For this post, I will focus just on email.
For those not familiar with both Microsoft and IBM products, I offer the simple cheat-sheet below:
Microsoft Outlook (client)::IBM Lotus Notes (client)
Microsoft Exchange (server)::IBM Lotus Domino (server)
- Server/Storage Considerations
Email has become the primary collaboration tool for most businesses, raising it to the level of "mission-critical".Microsoft has introduced its new Exchange 2007 to replace the existing Exchange 2003. Here are the key differences:
|Exchange 2003||Exchange 2007|
|Windows 2000 or 2003||Windows 2003|
|Runs on 32-bit x86||Requires 64-bit EM64T or AMD64, but Itanium IA64 not supported|
|Two(2) server roles||Five(5) server roles|
|Edge Server Role for combating SPAM|
|Unified Messaging services to combine voicemail, email, fax|
|5 storage groups||50 storage groups per server on Enterprise edition|
|5 databases||50 databases per server on Enterprise edition (max 5 per storage group)|
|NAS or NTFS-formatted block disk||NTFS-formatted block disk recommended|
Obviously, Exchange only runs on Windows operating system. The change from 32-bit to 64-bit means that many Exchange 2003 customers have not yet migrated over, and perhapsnow is a good time to point out alternative email servers on more reliable operating system platforms.For example, in addition to Windows 2003, Lotus Domino runs on IBM AIX, Linux on x86, Linux on System z, Sun Solaris, i5/OS on System i, and z/OS.
Another Linux alternative to Microsoft Exchange is Bynari InsightServer, which allows you to use your existing Windows-based Microsoft Outlook clients, swapping out only the server. This approach can be used when consolidating Windows servers to Linux virtual images on System z mainframe.Linux desktops can run [Ximian Evolution] to attach to either Bynari server, or Windows-based Microsoft Exchange server.Linux Journal offers a few articles on this:[Understanding and Replacing Microsoft Exchange, andExchange Functionality for Linux].
As with [Exchange 2003 editions], the new Exchange 2007 comes in both ["Standard" and "Enterprise" editions]. With all the newroles supported, you now can limit your "Mailbox Storage Server" role as Enterprise, and have the other roles, likeEdge and Hub, as simply "Standard" instead. Enterprise is about 5x more expensive than Standard, so that can makea difference.With Exchange 2003, the big difference was that "Standard" supported only 16GB, versus 16TB with "Enterprise",making "Standard" impractical for all but the smallest company. In the new Exchange 2007, both Standard and Enterprise support 16TB.
Exchange 2007 is also less IOPS-intensive. Thanks to 64-bit addressing, it generates about 75 percent fewer IOPS than Exchange 2003 for comparable configurations. This is good becauseaccording to a 2006 Radicati Group survey, the average corporate employee gets 84 emails per day, averaging 10MBdaily ingestion, and this is expected to grow to 15.8MB daily ingestion by 2008. The number of mailboxes worldwideis growing at a rate of 16 percent per year.
IBM System Storage is a Microsoft Gold certified partner, and participates in Microsoft's Exchange Solution Reviewed Program [ESRP].Both IBM DS8000 and DS4000 series are certified under this program, using a testbed called Jetstress.Those considering IBM System Storage N series can use Exchange 2007 with NTFS-formatted LUNs via FCP or iSCSIattachment.
- Backup and Business Continuity
Back in 2003, the Meta Group found that 80 percent of organizations surveyed felt access to email was more importantthan telephone service, and that 74 percent believed being without email would present a greater hardship thanlosing telephone service. These percentages are probably higher today, with websiteslike ["Crackberry.com"] to cater to those addicted to theirRIM Blackberry hand-held devices.
IBM Tivoli Storage Manager can provide backup and recovery support for Microsoft Exchange.TSM for Mail supports both Microsoft Exchange and Lotus Domino. TSM for Copy Services can use MicrosoftVolume Shadow Copy Services (VSS) interfaces. I blogged about this before, back in June[Exchange 2003 VSS Snapshot Backup Whitepaper], and now there TSM has support for Exchange 2007 as well.
Interestingly, Exchange 2007 has some built-in"Business Continuity" features. Of the ones below, Standard edition has LCR only, Enterprise edition gives you the full set.
- Local Continuous Replication (LCR):In this approach, a single server ships update logs from the active storage group on one disk system over to a passivecopy on a secondary disk system, presumably within 10km FCP distance. These logs can then be forward-applied to thepassive copy. This is sometimes called "database shadowing".
- Cluster Continuous Replication (CCR):This is based on two servers in an active/passive MSCS cluster. First server is attached to the primary disk system,and ships logs to the passive copy attached to the second server.
- Standby Continuous Replication (SCR):For the MSCS cluster-averse customer, SCR is based on two independent servers that are in two locations. In the event of failure on thefirst, scripts can be run to switch over to the second server. Each server has its own disk system.
- Single Copy Clusters (SCC):This is for customers who have existing systems, but not recommended for new customers. An MSCS cluster, where both active andpassive servers are connected to the same single disk system. The disk array can be a single point of failure (SPOF) in this environment.You could mitigate risks by using IBM's disk mirroring in this situation, but then you are left coordinating those copies with new servers at the remote location.
- Archive Support
It is estimated that as much as 75 percent of a company's intellectual property (IP) can be found somewhere in their email repository. Email is often requested in lawsuits and regulatory investigations. According to the Workplaceemail IM & blogging 2006 survey by AMA and the ePolicy Institute, 24 percent of organizations have be subpoenaed by courts and regulators, and another 15 percent have gone to court in lawsuits triggered by employee emails.
New regulations now mandate that emails are archived, protected against tampering and unauthorized access, and kept for a specific amount of time, or until certain conditions are met. According to a 2004 CSI and FBI Computer Crime and Security survey, 78 percent of organizations were hit by viruses (the rest must have been running Linux, AIX, i5/OS or z/OS!)and 37 percent reported unauthorized access to confidential information.
IBM offers software to archive emails. IBM CommonStore software supports both Microsoft Exchange and Lotus Domino.For SMB customers, we made things easier with the [IBM CommonStore eMail Archiving Preload Solution], an appliance which I mentioned in [Day 2 Storage Symposium].
- What's Next
According to Gartner, over 60 million people will be doing some form of telecommuting, so access Microsoft hasbeen working on extending the reach of email beyond Outlook client. There is now "Outlook Web Access" thatprovides browser-based access, "Outlook Mobile" to provide text access from cellular phones, and even "Outlook Voice Access" which allows you to listen to your emails from any phone. These are all part of the new Unified MessagingServices feature.
Microsoft is also teaming up with SAP, with a new offering called Duet. See the [SAP and Microsoft Introduce Duet] press release for more details.
It might be a while before all these are commonly deployed, but at least it is something to look forward to!
technorati tags: IBM, Microsoft, coopetition, Xbox 360, Exchange, Lotus, Notes, Domino, client, server, EM64T, AMD64, IA64, Itanium, Alan Lepofsky, Unified Messaging, services, Bynari, Ximian, roles, standard, enterprise, edition, ESRP, Jetstress, Edge, Hub, IOPS, NAS, NTFS, Blackberry, Crackberry, Windows, Linux, AIX, z/OS, i5/OS, VSS, CommonStore, Gartner, Outlook, web, access, mobile, voice, SAP, Duet