Safe Harbor Statement: The information on IBM products is intended to outline IBM's general product direction and it should not be relied on in making a purchasing decision. The information on the new products is for informational purposes only and may not be incorporated into any contract. The information on IBM products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for IBM products remains at IBM's sole discretion.
Tony Pearson is a an active participant in local, regional, and industry-specific interests, and does not receive any special payments to mention them on this blog.
Tony Pearson receives part of the revenue proceeds from sales of books he has authored listed in the side panel.
Tony Pearson is a Master Inventor and Senior IT Specialist for the IBM System Storage product line at the
IBM Executive Briefing Center in Tucson Arizona, and featured contributor
to IBM's developerWorks. In 2011, Tony celebrated his 25th year anniversary with IBM Storage on the same day as the IBM's Centennial. He is
author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services. You can also follow him on Twitter @az990tony.
(Short URL for this blog: ibm.co/Pearson
This week I was in Palm Springs in meetings with clients, prospects, business partners and IBM sales reps.
Tuesday consisted of "outdoor meetings", but the high winds caused some people to arrive late, and others to land in the various sand traps and water hazards. A "welcome reception" event allowed everyone to socialize and get to know the IBM experts and executives. Two of my colleagues, Mike Stanek and Dave Wyatt, were with me also in Australia last week, and so the three of us were discussing recovery from jet lag.
Wednesday was organized as a main tent event, where everyone met into one large room to hear our strategy,latest set of offerings, and customer testimonials. This was done indoors, of course, which was a good thing as the winds were now gusting up to 50 miles per hour, knocking over windmills and making the local news.
Here's a quick sample from the testimonials:
An insurance company virtualized their IBM DS8000, DS4000, ESS 800 and EMC DMX3 high-end disk with theIBM System Storage SAN Volume Controller and got higher availability and performance. Data migrationefforts that used to take six(6) hours of admin time now took less than one hour, and with no system downtime.They have a total of 350TB virtualized under SVC now, but plan to extend this for a variety of other projects.
A bank presented their success using "Global Mirror" (IBM's asynchronous two-site replication disk mirroring capability).Their previous "business continuity" plan was called 2-20-24 for 2 sites that were 20 miles apart and recovery time objective (RTO) of 24 hours. With the events of Hurricane Katrina, this was considered inadequate, and a new2-200-6 plan was requested, across 200 miles with a recovery time objective of only 6 hours. The chose to deploythis one application at a time, to learn and grow by experience in each phase. They started with Microsoft Exchange e-mail application running under VMware on BladeCenter servers, and wereable to recover remotely within 1 hour. They are now looking to refine and automate the recovery process, perhapswith IBM TotalStorage Productivity Center for Replication and Geographically Dispersed Open Clusters (GDOC).
A healthcare provider presented their success with tiered storage, managing a 475TB mix of IBM DS8000, DS6000,DS4000 and HP EVA disk arrays. The key was having centralized storage management from IBM, which allowedthem to shrink provisioning time from 3 weeks average, to now 96% of their storage provisioning requests are completedin less than 1 week. Moving data between storage tiers was non-disruptive, and the significantcosts savings greatly justified the change in "mindset" that required some training on the new environment.
Thursday we offered a series of "workshops" on specific topics. These were interactive sessions to discuss installation, design and deployment of various solutions. The event ended early enough so that people couldreturn home, or go to the practice range, which reminded me of this inspiring video on How to play golf as well as Tiger Woods.
The event got great reviews, and I look forward to the next one. Until then, enjoy the weekend!
IDC announced that IBM was number #1 in storage hardware (disk and tape combined)for 2006. Here are some excerpts from the IBM press release:
The newly released May 2007 report  by leading industry analyst firm IDC, "Worldwide Combined Disk and Tape Storage 2006 Market Share Update," shows IBM in the #1 overall position for all disk and tape storage hardware for the full year 2006.
In a total disk and tape storage hardware segment that increased to $28.2 billion in 2006, IBM captured 22.2 percent of the combined revenue for full year 2006, besting HP's 20.9 percent and EMC's 13.2 percent.
Five years ago, IBM was only #3 in this area, butis this new standing from IBM doing things better, or HP and EMC doing things poorly? Probably a little of both, but since it's not polite to point out the flaws of others in a blog, I will focus on what IBM is doing right, and I think our leadership in tape accounts for a good measure of this.
The resurgence of tape comes from a variety of factors:
The focus on being "green", to conserve energy power and cooling costs. Tape is the cheapest storage in this regard, as the tape cartridges only consume power when read or written.
Government regulations where more data must be stored for longer periods of time, such as theFederal Rules of Civil Procedures (FRCP), Sarbanes-Oxley, SEC regulations, and so on.
The widening gap in dollars per MB. Advancements in tape are outpacing disk. Disk is slowing down to about 25% improvement year on year, but tape continues its 30-40% improvement curve. A solution like Information Lifecycle Management (ILM) that moves older less valuable data from disk to tape can result in excellent cost savings.
Exciting "combined storage" solutions like the IBM System Storage DR550 and the IBM Grid Medical Archive Solution (GMAS) that combine disk and tape with internal hierarchy storage management of data, based on policies.
Many often associate CAS with EMC's Centera offering, but with IBM's comprehensive set of compliance storageofferings, EMC doesn't talk about CAS or Centera much anymore.I covered the confusion around CAS in a previous post. When clients ask for "CAS" what they really are looking for is storage designed forfixed content, unstructured data that doesn't change once written. A lot of data falls under this category, such as scanned documents, audio and video recordings, medical images, and so on. Some laws and regulations further require enforcement that the data is not deleted or tampered with, until some time after an event or expiration date is met.
In the past, clients used write-once read-many (WORM) optical media, but today we have disk and tape offerings instead. Since the term "WORM" is inappropriate fordisk-based solutions, IBM has standardized to the use of the term "non-erasable, non-rewriteable" (NENR) to discusstoday's solutions and offerings.
Let's recap what IBM has to offer:
IBM System Storage DR550
This comes in both large version (DR550) andsmall version (DR550 Express).Both offerings provide NENR protection of fixed content data with your choice of a disk-only or disk-and-tape configuration. IBM also announced a DR550 file system gateway, extending the number of applications that can take advantage of this offering.
IBM System Storage N series with SnapLock(tm)
IBM has seen great success with the N series disk systems. A specificfeature called SnapLock allows some of the data stored to be NENR protected until an expiration date is met. As partof IBM's emphasis for "unified storage", a single N series appliance or gateway can manage both regular (erasable/modifiable) data with NENR data. Combining this with our recently announced Advanced Single InstanceStorage (A-SIS) de-duplication feature, and you get a very cost-effective offering!
IBM System Storage Multilevel Grid Access Manager Software
A fourth option for NENR data is WORM tape. IBM supports WORM cartridge media in both the enterprise TS1120 drive as well as LTO3 and LTO4 drives. The advantage is that you don't need unique tape drives for WORM support. IBM drives can read and write both regular and WORM cartridges, and provide a cost-effective alternative to optical media.
As you see, IBM doesn't limit itself to disk-only offerings. Our leadership in tape allows us to innovate tape and disk-and-tape offerings that can provide more cost-effective solutions to store fixed content, retention managed data.The next time you have a conversation with a storage vendor, don't ask for CAS, ask instead for archive and compliance storage. Broaden your mind, and broaden the set of options and choices that might provide a better fit for your requirements.
Well it's already Tuesday here in Australia. Many people here have asked me what my secrets are for dealing withJet Lag, as many Aussies (and Kiwis) travel across time zones for business. While Sydney is 17 hours "ahead" of Arizona right now, my body feels like it is 7 hours of time zones "behind". If you do nothing, your body will naturally adjust, about one time zone per day, which is completely unacceptable for most week-long business trips.Since I have been traveling for IBM since 1989, I have read a lot on this, and tried a lot of things, and here's what works for me.
Disclaimer: I am not a doctor, consult a doctor if you have any questions
Before the Trip
People are normally on a 24-hour circadian rhythm. Change this to 48-hours by alternating light-eating and heavy-eating days. Why? a 7-hour shift to a 48-hour cycle is not as bad as for a 24-hour cycle. A Light-eating day may involve a light breakfast, light lunch and either no dinner or just appetizers. A heavy-eating day involves bigger meals, and perhaps snacks between meals. Plan to have the day you step on the plane as your last light-eating day. I normally start this 5 days before the trip.
Adjust your drinking schedule.
Before noon, drink water and juice only, no caffeine, no alcohol, no shots of tequila as morning mouthwash. My drink of choice in the mornings on airplanes is spicy tomato juice, which some people call "Bloody Mary Mix" without the alcohol.
Noon to 4pm, drink caffeinated products, like coffee, tea or soft drinks. If you normally don't drink caffeine at all, here's your reason to start. It will "center" your day.
After 4pm, drink alcohol, like red wine which is good for your for the health of your heart and lungs, but no caffeine, cola-based mixed drinks or late night cappuccinos. If you normally don't drink alcohol, drink water or juice instead.
This revised drinking schedule is good advice year round, wherever you are, but you can start this 5 days before the trip also.
During the Flight
Immediately upon getting seated, adjust your watch to the destination time. This will help you determine when you should be awake or asleep on the flight. For example, I left 10pm Los Angeles, and arrived 6am into Sydney. I reset my watch to 3pm had my first meal, stayed awake to watch a few movies, slept for 6 hours, and then was awake the last two hours before landing for breakfast.
Sometimes, this time adjustment might mean sleeping through dinner or breakfast served on the plane. Survivalists indicate that people cansurvive on several weeks without food, and most American businessmen carry enough body fat to hibernate through winter, so don't feel bad skipping a meal. Some airlines provide "don't wake me up" stickers you can attach to your seat or shoulder. I also tell the people around me "If I am asleep DON'T wake me up for drinks or meals." Despite this, people will wake you up anyways, and if this happens, be pleasant, indicate again that you are not hungry, and prefer to sleep instead.
The drink schedule applies to the new time zone on the plane. Depending on when you are served, drink water, juice, caffeine, or alcohol, based on the destination time zone.
Once you arrive
Focus on being awake from 9am to 5pm in the new local time zone. You can then work to adjust your hours from there.
For at least the first three days at your new location, eat high-protein breakfasts and lunches, like eggs and meats, which will keep you more awake. The drinking schedule still applies, so no coffee or tea in the morning, but some during lunch is fine, again to "center" your day. Eat high-carbohydrate dinners, like salads, vegetables and pasta. No caffeine, have alcohol, juice or water instead.
Many say that it is best to be in bright sunlight during the day, and darkness at night, to reset your circadian rhythm. Scientists have suggested your sensor is in the popliteal region (backs of your knees) and is discussed by The Straight Dope. While I have never strapped aflashlight to my legs, I do find wearing shorts or bathing suits and being outdoors during the day, and wearing long pants and being indoors in dark conditions during the night to be helpful. If you take a nap during the day, make sure your drapes are wide open and sleep on your belly, letting the backs of your knees to get plenty of sunlight, to remind your body you are taking a "day-time" nap. If you find yourself awake at night, keep your legs covered under the bed, wear long-legged pajamas or sweat pants, use minimal lighting like a bedside night lamp, to remind your body you are "reverse napping" (being awake for a short time during a sleep period).
Exercise in the morning. I do this in Tucson, so it is routine and habit to continue at the new location. Sometimes just walking around your new surroundings can be enough to help you adjust to the new time zone, and is a good excuse for wearing shorts or your bathing suit.
About 3-5 days before returning, go back to the "Before the Trip" process and start alternating meals again. Follow the process and act as if returning home is a new trip to deal with jet lag in the reverse direction.
Yesterday, IBM announced a variety of new storage offerings. Our theme this time around was "Policies and Performance". Here's a quick recap.
IBM offers new appliance and gateway models of its popular "unified storage" IBM System Storage N series disk systems.The N5300 appliance has two models. A10 for the single-controller, and A20 for the dual-controller model. The N5600 gateway also has two models. G10 for the single-controller, and G20 for the dual-controller model.A new EXN4000 disk expansion drawer is 3U high, and can hold up to 14 disks. It can support 1Gbps, 2Gpbs and 4Gpbs speeds.In addition to all this new "performance", we offer a new "policy" called the Advanced Single Instance Storage feature for the N5000 and N7000 series, which provides de-duplication at the block level. This can be particularly useful if you are using your N series for e-mail, document publishing, databases, backups or archives.
SAN Volume Controller
A technology refresh with the new 8G4 model. Like its predecessor, the 8F4, this new model has 8GB of cache per node, and is fitted with 4Gpbs SAN attachment ports. The difference is that the 8G4 is based on our successfulIBM System x3550 server.This baby screams, so I look forward to seeing the updated SPC-1 and SPC-2 performance benchmark ratings.The new SVC 4.2 software provides additional authentication policies for more granular administration support, andmulti-destination FlashCopy (one source copied to up to 16 destination copies at the same time).
The DS8000 series now supports having third and fourth expansion frames. This was actually already available via RPQ, but now it can be directly ordered.This means that you can now hold up to half a Petabyte in a single disk system.
IBM TotalStorage Productivity Center v3.3 offers policy and performance-based guidance in configuring disk system volumes, specification of paths between hosts and disk systems during storage provisioning, policy-based specification of zone membership, configuration analysis capabilities, configuration change management, extended tape management, and both content-sensitive and scalable enterprise-wide reports. There is also a version specifically designedto manage disk replication on System z platforms.
Deep Computing Storage
The IBM System Storage DCS9550 Storage System comes in a 4U controller and 3U disk expansion drawers. It is designed for High Performance Computing (HPC) such as genome medical research, government research and rich media applications.
Our clients tell us they need performance to meet their dynamic business demands, and policies to help them manage the ever growing size of their storage infrastructure. We listened!
For those who participated in Clark Hodge's "Where's Tony" contest,I was in Croatia, Bosnia and Herzogovina. There were optional side-tours to Montenegro and Slovenia, but I decided not to incur the added time and expense with those.
For those wondering where to go this Summer for vacation, I recommend Croatia. It is a beautiful country, with clean cities, good road conditions, and a calm Adriatic sea as we went from island to island.
And if you get to Mostar, don't let them talk you into jumping off the "old bridge". The water is terribly cold down there![Read More]
Well, I'm going to take a two week break from blogging. Not because my clarification of storage terminology got me Marc Farley's finger wagging of shame.
No, I'm going on vacation.I'll be going to a third-world country, possibly outside the reaches of cell phones, e-mail and the internet, so I won't be blogging until I get back later this month. Since Clark Hodge has discovered a pattern that I am suspiciously close to massive power failures, I think it best not to tell people exactly where I am going.
So, until I get back, I leave you with a nice piece from Kirby at Storage Sanity who has discovered that IBMers are very nice.
The results are finally in. IBMer Wolfgang Singer was awarded "Top Speaker" award for his NAS and iSCSI tutorial at last year's Orlando 2006 conference. Here he is receiving the awardfrom SNIA Executive Director Leo Leger.
Of course, NAS and iSCSI technologies have been around for a while, but they are still new formany customers, which is why tutorials like this are so important.
"Information is moving—you know, nightly news is one way, of course, but it's also moving through the blogosphere and through the Internets." --- George W. Bush
As multinational companies transition to becomeglobally integrated enterprises, information is going to move across nationalboundaries. Laws that pertain to how data is stored and access need to be addressed.
Jon W Toigo over at DrunkenData.com discusses an Interesting proposal on Google Censorship. The New York Sun reports that NYC comptroller, Williams Thompson Jr. istargeting both Google and Yahoo over theirpolicies of abiding the local laws in each country they do business in.The proposal includes asking Google to fight local laws, publicize when Google complies withlocal laws, and publicize when local governments ask Google to comply with their laws. While Toigo focuses on Google, this issue applies to Yahoo, Microsoft, and many other companies that do business in multiple countries.
I admire when government officials use diplomacy to influence the policy of other governments, andwhen individuals act to influence the policies of those who govern them, but Thompson isdoing neither.In this matter, Thompson is trying to influence thepolicies of another government outside his jurisdiction, as a manager of investments in companies that do business there.Investors have two choices when trying to influence how companies do business.
Stop investing in those companies
Purchase shares, and vote your portion of the shares.
It appears Thompson is exercising the latter, proposing that this issue be brought to shareholder vote via proxy.There can only be two results from such a vote, either:
Shareholders vote for it, and Google changes the way it does business in this and other countries, possibly stops doing business in countries that don't appreciate hegemony.
Shareholders vote against it, and Google continues to do a great balancing act, complying with laws and their owncorporate culture
Did we forget that we have censorship in the USA as well? Would Thompson's proposalsapply to the rules and regs that our own government requires?
IBM does business in most, not all, countries on this planet. In the countries we don't do business in, we havegood reason not to. For the countries we do, we comply with all the laws that apply in each case.When I travel to these countries, including some of the countries specifically targeted by this proposal, I must abide by their laws. No exceptions.
The world is shrinking, and technologies now allow companies to become globally integrated. Before writing"The World Is Flat", Thomas Friedman wrote a book titled The Lexus and TheOlive Tree, which covers all the various issues related to conflicts between global companies and the countriesand cultures they do business in.
This reminds me of the wisdom of the Prime Directiveintroduced in the late 1960s on the popular TV show "Star Trek". The concept was simple, honor the sovereigntyof other cultures, on other worlds, and play by their rules when you are on their planet.I say "wisdom" in that it took me years to truly appreciate this idea.Initially, I considered this just a plot device to introduce conflict each time the captain and crew of thestarship "Enterprise" visits a new location, and discovers a culture different than their own. But over the years, as I have traveled to many countries, I began to see and understandthe wisdom of the "Prime Directive", and it applies as much now, in real life, as it did back then in the futuristic 1960s TV show.
Who are we to say that our way of doing things is the one and only way to do them?
Based on our success with Second Life launch event last week, see my previous blog posts hereandhere, people have asked me what tools and software we used. The ones that were the most useful were:
GIMP - available at gimp.org - is an open-source alternative to Adobe PhotoShop or Corel PaintShopPro, and is useful for editing photos and graphics, such as the surfaces of 3-D objects and clothing.
Avimator - available at avimator.com - for the gestures to animate your avatar. This allowed us to hold microphones up to our mouth to speak, hold a pointing stick to focus attention on specific things, or to drink coffee afterwards.
FRAPS - available at fraps.com - to capture video and screen shots. The free version is limited, so our designated "camera crew" purchased the full-price version, and worked very well.
Today was the "First Ever Live Virtual Virtualization Tech Fair" sponsored by IBM and VMware. This was a 1-day event hosted by Unisfair.
The day included presentations done at a conference call, along with exhibition booths.
We had an exhibition booth exclusively for "storage virtualization" featuring our IBM System Storage SAN Volume Controller (disk virtualization) and IBM System Storage TS7520 Virtualization Engine (a virtual tape library, or VTL).
People who were logged in were represented in silhouette form. When someone walked into the booth, our army of "booth reps" were able to chat with them and answer their questions. They could also peruse the various online materials we made available about each product.
Here are some of my observations:
A lot of questions were related to IBM's support for VMware. Although VMware is now currently owned by EMC, pending a spin-off IPO, IBM is its biggest reseller, given IBM's vast experience in server virtualization. Ironically, IBM's SAN Volume Controller supports VMware better than EMC's own storage virtualization product, Invista.
People also familiar with Second Life thought this 2-D "silhouette" version eliminated the need to configure and dress up your avatar as is required in participating in Second Life events. However, being only ableto chat, send e-mail and show web pages seemed less immersive than what Second Life can offer.
This event generated over 60 leads. We will pass on the contact information to the appropriate sales team.
This week (actually April 29 to May 2) is IBM'sPartnerWorld 2007 conference.Over the past 10 years, IBM's shift to rely more heavily on business partners has proven to be a smart decision. IBM Business Partners can often focus on a specific region or industry much better, with laser-like focus.
Yesterday morning, the entire country of Colombia suffered their worst black-out (power outage) in 22 years. 98% of the country was out for 4 1/2 hours.This is just 5 months after an outage that hit 25% of the country, December 7, 2006.Ironically, this one happened the week I am here explaining the need for Business Continuity plans to IBM Business Partners from Argentina, Peru, Velenzuela, Ecuador and Colombia. As is oftenthe case, people often need a real example to recognize the need for planning is important.
It reminded me of the Northeast Black-out of 2003 that impacted USA and Canada. I was speaking to a crowd of 800 people at the SHARE conference in Washington D.C. when it happened, and hundreds of pagers and cell-phones went off all at the same time. Although we were outside the effected area and had plenty of lighting, we ended up canceling therest of my talk, and many people left immediately to help execute their business continuity plans.Of course, terrorism was immediately assumed, but a final report showed that it was initiated in Ohiodue to overgrown trees, and then propagated due to a software bug to hundreds of other plants.
According to this morning's Bogota newspaper, "El Tiempo", nobody knows the root cause of yesterday's outage. Immediately, the country's leftist rebels were blamed, but now the leading theory is that it was initiated byoperator error (a technician touching something he shouldn't have), and then propagated by a faulty distribution system.
Another example of the need for a robust and resilient infrastructure, and appropropriate business continuity plans.
We had a great event today! This was a first-of-a-kind product launch, using Second Life as the medium. We invited IBM Business Partners, industry analysts and reporters from the Press to have their "avatars" in-world to watch us launch new tape systems, archive and retention systems, and disk systems announced this month.
Andy Monshaw, IBM System Storage General Manager, welcomed everyone to the event, and introduced our three speakers.He mentioned that this was a great innovative way to meet, collaborate and forge relationships without the carbon pollution associated with travel required by a more traditional face-to-face meeting. We had attendees from the USA, UK, Germany, Sweden, Italy, Colombia, and Brazil.
All the attendees were given a "goody bag" that contained IBM BP-logo clothing, animations and gestures to be used during the meeting.
Eric Buckley, one of our marketing managers for tape systems, introduced our complete line of LTO 4 tape systems, as wellas the TS7520 Virtualization Engine, a virtual tape library for Windows, UNIX and Linux servers. Eric had a virtual 3-Dversion of an LTO cartridge that is photo-realistic and dimensionally correct.
Funda Eceral, our solutions manager for archive and retention offerings, presented the new version of the IBM System Storage DR550, the DR550 file system gateway, and the IBM System Storage Multilevel Grid Archive Manager. At first we thought we would "pass the microphone" from speaker to speaker, but it turned out to be easier just to give all three speakers their own microphone.
Last, but not least, was David Tareen, marketing manager for disk systems, covering the entry-level DS3000 Express disk system bundles designed for our SMB client. David used a black-and-brown pointer stick to point out specific things on the charts.
After the presentations, Kristie Bell, VP of Marketing for IBM System Storage, hosted a Question & Answer (Q&A) panel.Avatars rose their left hand to indicate they had a question.
We thought it would be a good idea to have a few minutes at the end to socialize over a cup of coffee. This involved making a "coffee machine" that dispensed coffee, and the appropriate animations and gestures so that everyone could sip the coffee, and hold the coffee at waist level when they were talking.
The event was held upstairs in one of the conference rooms of the IBM Briefing Center, located on "IBM 8" island.Many people went to the ground floor to look at the many IBM System Storage products on display. Unlike a picture on a web-page, Second Life gives you a 3-D view that you can walk around each product, and get a feel for the size and shape of the hardware.
We had four photographers and camera-persons on hand to capture still shots, video, audio, and chat text, and are working now to combine them for marketing collateral. I want to thank the builders, script programmers, animators, clothing designers, speakers, editors, and channel enablement team for making this event such a great success!