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Tony Pearson is a Master Inventor and Senior IT Specialist for the IBM System Storage product line at the
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author of the Inside System Storage series of books. This blog is for the open exchange of ideas relating to storage and storage networking hardware, software and services. You can also follow him on Twitter @az990tony.
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This week I am in Maryland, teaching at our Top Gun sales training class.
Of course, often it is the students teaching me something new. Bringing up freshnew ways at looking at things.
Take for example this new online video game called Capacity Crisis. In it, you are the storage administrator tryingto get additional storage capacity to all the different departmentmanagers that need more space.
The Magic Quadrant is copyrighted concept by Gartner, representing a two-by-two grid that ranks various offerings from different vendors. Ideally, vendors want their products in the upper right "Leaders" quadrant. Yahoo Finance reports:
According to Gartner, Inc., "Leaders have the highest combined measures of an ability to execute and a completeness of vision. They have the most comprehensive and scalable products. They have a proven track record of financial performance and an established market presence. In terms of vision, they are perceived as thought leaders, having well-articulated plans for ease of use, how to address scalability and product breadth. For vendors to have long-term success, they must plan to address the expanded market requirements for change management and root-cause and performance analysis. Leaders must not only deliver to the current market requirements, which continue to change, but they also need to anticipate and deliver on future requirements. A cornerstone for leaders is the ability to articulate how these requirements will be addressed as part of their vision for resource management. As a group, leaders can be considered a part of most new purchase proposals, and they have high success rates in winning new business."
IBM TotalStorage Productivity Center is a strategic part of IBM Service Management, and a foundational component of the IBM Systems Director family. IBM is making a concerted effort across servers, networks, software and storage to help manage the IT infrastructure in a coordinated way.
On Wednesday, I walked through the gardens of [The Grotto] on Sandy Blvd, ate a German lunch at [The Rheinelander], then visited the [Crown Point Vista House] along the [Columbia River Gorge]. There were several fabulous waterfalls that could be seen from the parking area without hiking into the wilderness. We wouldn't want to encounter a bear in the woods, or a cow in the field!
Afterwards, I drove to the [Timberline lodge] at the peak of Mt. Hood to watch the snow fall and have dinner and drinks. This is the lodge featured in the movie ["The Shining"].
Thursday was a Spa day, which I spent relaxing at the pool and sauna. In the evening, I had dinner at [Henry's Tavern], and then shopped at [Powell's Books].
In the afternoon, Rafael, Mo and I explored Portland's waterfront and various bridges via [Segway tour]. The cherry blossoms along our path were in full bloom. If you have not ridden on one of these Segway scooters, they are a lot of fun!
On Saturday, Portland held their [Saturday Market] with arts and crafts for sale. This is similar to Tucson's 4th Avenue Street fair. The difference is that the "Saturday Market" occurs every Saturday of the year and Tucson's 4th Avenue Street Fair occurs only twice per year. The weather was very nice, so, many of the locals were in t-shirts and shorts. A live concert by [Grupo Condor] were playing on the main stage.
I walked past the [Voodoo Donuts store]. There was a long line to get in. A woman leaving the store carrying a pink donut box complained she waited 2 hours just to spend $28 for a dozen donuts. The magic is in the hole!
Getting out of the hustle and bustle of the Saturday Market, I had some green tea at the [Lan Su Chinese Garden]. A sister city to Portland is Suzhou, China, and this garden was very peaceful to walk through.
I went back to Powell's Books, did some shopping for shoes at [Dr. Martens], and had some pizza and salad at [Sizzle Pie] next door.
Nearly everything was closed on Easter Sunday, so I went down to the [TulipFest at the Wooden Shoe Tulip Farm] in Woodburn, OR. This was the opening weekend, with over 40 acres of flowers to walk through, various food carts, wine tasting, and rides for the kids.
Getting back to Tucson proved to be a bit challenging. The flight from Portland to San Francisco was delayed due to fog, so we got re-routed to Seattle, then back to Los Angeles, and finally to Tucson.
The movie industry is slowly making the conversion to digital.
For about 25 years, movies were silent, actors acted, text was shown on the screen, and an organ or piano player added the musical score. My mother was a concert pianist, so I grew up listening to all kinds of piano music. Last weekend, while I was in Chicago for St. Patricks Day, we watched and listened to the dueling pianos at a bar called "Howl at the Moon". Those not familiar with this art form can watch this 1-minute video of Star Wars re-imagined as a Silent Movie.
About 80 years ago, "talkies" appeared. The sound was converted to a series of colors that were recorded as a separate strip on the film media itself, hence the name "soundtrack". When the movie ran, the colors would then be converted back to voice and music. While the live piano players were out of jobs, the move to sound created a whole new industry for foley artists, orchestras and composers.InformationWeek's Mitch Wagner explains in Something Will Be Lost thatgreat artists like Charlie Chaplin and Mary Pickford never completely made the transition to talkies.
Now the movie industry is changing again, this time from film to digital format. Thanks to digital, we can now see videos on the internet, such as this set of Impressive Palindromes parody of a Bob Dylan song.
While movies are digital when you rent them from the DVD store, download them on iTunes, or play them on YouTube, they are still mostly in analog format on 35mm or 70mm film stock when you see them on the big screen.
My first "digital projection" experience was the movie "Ice Age" shown in Denver, Colorado. The theatre owner came out to show us what film stock looks like, and then how small the DVD was that held the digital version. The theatre also showed previews of other movies first on film, then in digital, so that we could see the difference in quality.My second experience was "Star Wars: Attack of the Clones (episode II)", which I saw opening night at the Ziegfeld theatre in New York City. This was a huge theatre, and we had front row seats in the upper balcony.
Of course, the transition of film stock to digital projection is just one of the many trends resulting in the fast growth of computer IT storage. Documents transitioned from paper, to being scanned into digital format, to being created digitally using word processing software. Likewise, photographs went from film, to being scanned, to being captured with digital cameras.
As with talkies, history repeats itself; the transition to digital projection is not going smoothly.NPR's Laura Sydell reports thatDigital Projection in Theaters Slowed by Dispute. The dispute is between movie production companies and theatre owners. Currently, it is quite expensive to send out film stock to all the theatres, so the transition to digital will save the movie production companies lots of money. On the other hand, installing digital projection equipment will be costly for theatre owners. How the two groups will share the burdensome costs to convert this infrastructure is still under negotiation.
As a fan of going to the movies, I hope they resolve this dispute soon.
Yesterday, I went to the Bodyworlds exhibition. Here the anatomy of real human cadavers are on display, in full detail, thanks to a process calledPlastination.This was a great way to present anatomy in a 3-D visual way that can be easily understood and appreciated.I was glad to see so many children were there, although I warn parents that some sections of the exhibit maybe a bit shocking. I heard people speaking French and German, and it was great that anyone can be fascinatedby the human body, without having to read or understand English.
In the exhibit, you got to see the bones, nerves, muscles, digestive tract and other organs.Some in action poses, like swinging a baseball bat or ice skating, while others were stretched into specific poses to help emphasize one part or another.
In some cases, they would show side by side healthy and unhealthy organs, for example, the lungs of someone that smokes tobacco cigarettes, compared to the lungs of a normal person. Quite a difference!
Visualization can be an effective way to understand and gain insight from information. Presenting information in a visually stunning manner can be challenging, but often worth the effort. It reminded me of Edward Tufte, who has written several books on this subject.
I survived my first day at SNW Spring 2007.This is my first time at SNW, but it is very much like many of the other conferences I have been to.It officially started Monday morning with pre-conferencetutorials and primer break-outsessions that covered storage fundamentals, but I didn't arrive until late Monday night due to highwind conditions at the Phoenix airport that delayed my travel.
Tuesday started out with main tent sessions. Ron Milton, VP of ComputerWorld that puts on this conference,and Vincent Franceschini, Chairman of the Board for SNIA, kicked off the event.It didn't take them long to get into the alphabet soup: ILM, ITIL, SMI-S, XAM, IMA, MMA, DDF,MF, DMF, IPSF, SSIF, and SRM.Several hundred people had "voting devices" so that they could participate in "informal" surveys.
Q1. What was the greatest need?
37% Storage Resource Management (SRM) tools
19% Storage Virtualization
19% Information Lifecycle Management (ILM)
14% Integration with other management tools
11% Compliance storage for regulations
Q2. What are people doing to address storage infrastructure complexity?
33% Deploying new SRM and SAN management tools
26% Adopting "Storage as a Service" methodology
22% Deploying new storage virtualization technologies
8% Hiring more staff
9% (complexity was not an issue)
The first keynote speaker was Cora Carmody, CIO of SAIC. In the late 1980s and early 1990s, I did a lot of work with SAIC here in San Diego, and so IBM sent me to San Diego quite frequentlyfor face-to-face meetings with them. Her talk was cryptically titled "Jumbo Shrimp, InformationManagement, and the Mark of the Beast." Coming up with good titles is important. Some of herkey points:
"Information management" was as much an oxymoron as "jumbo shrimp" or "military intelligence".(SAIC is a general contractor for the US Military, so this was especially funny).
Computer data needs both "ownership" and "stewardship".
Gartner analyst reports that 50% of digital information for a business resides in personal files onindividual PCs.
PAN-StaRRs project is ingesting 10TB per week of astronomical data.
TeraTEXT(R) project is a non-relational database that supports a large mix of structured and unstructured content.
The next "Y2K" crisis for the USA is changing from 3-digit to 4-digit area codes for our telephone numbers.
Battery size and life have not advanced as fast as we need
There has been little progress in "User Interface" ease of use
Formats and standards are picked for the most part by the winning vendors, and it is the silence of themarketplace that lets them get away with this.
We are overly reliant on an inherently insecure medium.
The "mark of the beast" refers to exciting new technologies based on "presence awareness". For example,some hotels now are able to check you into the hotel as you drive up in your car, based on your car's licenseplate. Some 24-hour gyms use your fingerprint as your entry credentials, eliminating the need to staff peopleat the front desk.
IBM's own Barry Rudolph, presented "Storage in an Age of Inconvenient Truths", dressed up like Oscar-winner andformer USA Vice President Al Gore. Barry's focus was on the growingconcern of over environmental Power and Cooling issues in the data center. According to IDC, the cost of power and cooling an individual server, over its lifetime, now exceeds its acquisition cost. Storage devices are not as bad as servers in this regard. Data centers now consume 1.2% of the worlds energy.
Over lunch, I heard Tony Asaro from ESG present "The Need for Highly Virtualized Storage Systems withina Virtualized Data Center." His concern is that there is still a "heavy touch" required to manage storage.Without virtualization, your data center is less than the sum of its parts. Although IBM has been doingstorage virtualization since 1974, Tony mentioned that most storage vendors were "late to the party".He argues that "internal virtualization" inside storage arrays is not enough, you need "external virtualization"(like the IBM System Storage SAN Volume Controller) to virtualize your entire infrastructure.What storage administrators would like is for storage to have consumer levels of "ease of use", and today'snon-virtualized storage environments are nowhere near that.
"The great advantage [the telephone] possesses over every other form of electrical apparatus consists in the fact that it requires no skill to operate the instrument." - Alexander Graham Bell, 1878
I attended a few break-out sessions in the afternoon.
Ralph presented "Crisis of Capacity" which covered the drastic actions he had to take to handle power and coolingin their expanding data center during their summer months, where temperatures peak up to 105 degrees. This included creating "hot" and "cold" aisles onhis raised floor by re-organizing the perforated floor tiles, and doing a better job standardizing how cables areconnected to the back of racks and up through the ceiling to maximize airflow. An amp-meter on each power strip was used to measure the powerused at each rack, which allowed them to better prioritize their efforts. Their Air Conditioning unit was only 12inches from the concrete floor, and raising it to 18 inches greatly reduced noise and vibration. Adding a second AC unit made a world of difference. Finally, they eliminatedKVMs, because people who use KVMs break other parts of thedata center. His rule of thumb: the cooling requirements will be 50% of the rated power requirements for equipment.
Terry Yoshi, Intel internal IT department, as a member of the SNIA's end user council
Terry presented "Taming the SAN Complexity". The problem with "complexity" as a concept is that it is very subjective, difficult to quantify, and therefore difficult to manage. He presented complexity in four areas:Organizational structure of the company as a whole; skill sets required of the IT staff; business process andprocedures; and technology. Dealing with complexity is a battle between Old School (because we've always doneit this way) and New School (because it is new and different technology). Storage Area Networks are inherentlya "shared resource", and the increased complexity is a direct result of the low reliability of the componentsand devices it is composed of. People should focus on the "Total Cost of Ownership" (TCO) for a SAN, and not just the initial acquisitionprice of SAN gear.He was not a fan of the "dual/multiple" vendor strategy that many companies employto reduce costs. His suggestion that things should be tried out first on your "test SAN" caused some chuckles,as few have such a thing. Finally, he suggested not only documenting "Best Practices" and "Best Known Methods"but also things that have been found not to work, his do-not-try-this-at-home list.
Tony Antony, Cisco marketing manager for Optical products
This was an overview of the technologies available for long distance connections for disaster recovery,business continuity, and resilience. He covered three levels.
IP - Fibre Channel of IP (FCIP) offers the greatest "global" distance but forces people into asynchronous mirroring.
SONET/SDH - SONET is what we call it in the USA, and SDH is what it is called in other countries. This provides state-to-state or "out-of-region" distances, which is ideal to meet certain government regulations for homeland defense. He suggests this is offered when dark fiber or DWDM is not available.
DWDM/CWDM - this is using a prism to run multiple colors of light through a single fiber optic cable. CWDM ischeaper, but only handles 8 signals per cable. DWDM can handle 32 to 160 signals per cable, but is more expensive.
His rule of thumb: one buffer credit for every kilometer at 2Gbps speed (for every 2km at 1Gbps).
The day ended at the "Expo". I hung out at the IBM booth to help answer questions and network with others.
Today, I went looking for reading-glasses. Unfamiliar with my surroundings, I asked several people where I might be able to find and purchase these, and was sent in various directions. My first stop was a bookstore. It would make sense that since many people need reading glasses to read the books, that they would sell them there, but no. The staff didn't know where I could go, but pointed me in the direction of a mall. At the mall, I found a pharmacy. Many pharmacies sell reading glasses, so I stopped in, but no, not this one. The pharmacists suggested the super-store nearby. I walked in to the super-store, and asked the first employee where they keep their reading glasses, and they said the other corner. The other corner was the electronics department. It made sense that they sold CDs and DVDs in the same section as the equipment that plays them, but reading glasses? Skeptical, I went to the pharmacy department, and the young and beautiful lady (everyone is young, thin and beautiful here) had me follow her, and she led me back to the electronics department, whereupon she pointed to a rack of sunglasses. I indicated that I need reading glasses, not sunglasses. She pulled one out, and it was indeed reading glasses, 1.25, just what I was looking for. Others were tinted, so you can read the newspaper out in the sunlight. The pair I chose cost only $97 in the local currency.
After reading the last sentence, you might be thinking I am describing my "avatar" in Second Life, but no, I am talking about my search for reading glasses on the streets of Mexico. I am here this week in meetings with IBM Business Partners and sales reps to discuss IBM's latest System Storage products and offerings.
We used to tell people they should "clothe" servers with storage. IBM offers both, so yes it makes sense to offer both as part of a complete solution. However, when you look through a dictionary definition "to clothe" you learn it is to dress, wrap or cover with clothing, an implication that it is external, and perhaps temporary, easily changed, like switching from sunglasses to reading glasses. In Second Life, objects can be "worn", simply by attaching or detaching them to your "avatar". Sometimes clothing serves a purpose, like reading glasses, provides protection, like raincoats, and other times, more decorative, like"icing on the cake" or "gold plating".
This concept was fine 50 years ago, when we were in a server-centric world, and dumb storage devices were attached to very intelligent servers. Back then, we used the derogatory term "subsystems" to emphasize that storage was just part of the server, not a system of its own.
Today, we live in an information-centric world. The information outlives the media, and the media outlives the servers that access it. It is not unreasonable to attach dozens or hundreds of servers to a single storage system, or collection of storage systems. Over 20 percent of IBM System Storage DS8000 series, for example, are attached to Windows rack-optimized or blade servers. Imagine a refrigerator surrounded by dozens or hundreds of pizza boxes. Storage is no longer a subsystem, but a system on its own right, dressed, wrapped or covered by servers that deliver the right information, to the right people, at the right time.
So perhaps we should reverse it, telling people they should "clothe" their storage with servers!
There are a lot of exciting conferences and events coming up soon.
SHARE will be in San Diego, August 12-17. Held twice a year, I attended SHARE for 10 years back when I was lead architect for DFSMS,and then later the focal point for storage support on the Linux for System z platform.I won't be there this time around, but am glad to see that it is still thriving.
IBM Storage and Storage Networking Symposium
IBM Storage and Storage Networking Symposium will be in Las Vegas, August 19-24.This is a great conference that is focused entirelyon the products and solutions I deal with the most. I attended nearly every one since they startedthis back in the 1990s, and am glad that I will be there this year, making several presentations.If you plan to attend this and want to meet up, drop me a note.
VMworld will be held in San Francisco, September 11-13.IBM is a top reseller of VMware software, and is proud to be a Platinum Sponsor for this event. Lookfor the panel discussion on "Storage Virtualization" which I am sure will include SAN Volume Controller.
Meet the Storage Experts
Based on our successful product launch in Second Life back in April, we are now holding meetingsevery quarter to discuss various IBM System Storage topics. The next one will be September 20 onone of the IBM islands in Second Life. For those without travel budgets to go anywhere, the advantageto our "Second Life" events is that no travel is required, it can be done from the comfort of workor home office location.
I will post updates on how to register for this event as soon as I know them.
Virtual Worlds Fall 2007 onOctober 10-11, 2007 at the San Jose Convention Center. Sandy Kearney, IBM GlobalDirector of IBM 3D Internet and Virtual Business, will be the keynote speaker.This will include discussion of Second Life.
I am sure there are others, but these are the ones that I am aware of IBM's involvement.I'll be in Chicago next week, meeting with Sales Reps and Business Partners.
Continuing my week's theme on travel, conferences, and Japan, I provide three more"survival words" in Japanese language. These might seem like an odd trio, but they comein very handy.
Domo -- "very much"
This is short for "Domo Arigato" which is "Thank you very much". If you just say "Domo"they assume you mean the full phrase, and gets the same point across. Some of my older readersmay remember a song by Styx "Domo Arigato Mr. Roboto" which is perhaps the only song I could think ofthat mentions IBM and Japan in the same song.
You're wondering who I am-machine or mannequin With parts made in Japan, I am the modern man
I've got a secret I've been hiding under my skin My heart is human, my blood is boiling, my brain I.B.M.
Doko -- "where?"
This word is great for trying to find places or things, such as "Where is the restroom?"Sometimes making an attempt to speak a country's official language will garner some respectand appreciation from the locals. If you're lost, and looking for help finding something, this is a great time to be appreciated.
Upon arrival to Narita, I was planning to take the N'EX high-speed train into town, but there was a train accident on the JR line, so I ended up taking the Kisei train over to Nappori station,then transfer over to a different line. Not what I had planned, but an adventure nonetheless.
Dozo -- "after you" or "go ahead"
Japan is all about showing respect to your elders, upper management, and others in great esteem or authority. When arriving to a dinner table, or leaving the elevator, this phraselets them know you are respectful by letting them go first. Americans always seem rushed,so it is good to show I can be patient also.
IBM's emphasis on "Information Infrastructure" is to help organizations get the right information, to the right people at the right time. This helps them to have the right insights, make the right decisions, and develop the right innovations needed for the challenges at hand.
As the planet got smaller and flatter, IBM led the way. Now, as the planet needs to get smarter--with more efficient health care, energy distribution, financial institutions, and IT infrastructures--IBM will once again take the lead.
IBM came out with their latest "5 in 5". These are five predictions for technologies that will havean impact over the next five years, summarized on 5 pages. Before I give my take on this year's set,here is a quick recap of[Last Year's 5 in 5]:
3-D representations of the human body to improve health care
This prediction is based on the idea that most medical mistakes result from lack of informationabout the patient. A 3-D avatar of the patient would allow the doctor to click on the section ofthe body, and this would trigger retrieval of patient records, relevant X-rays, MRI images, and so on.For example, IBM System Storage Grid Medical Archive Solution (GMAS) provides the storage that wouldallow any doctor to access these records, even if the image was taken at a different facility.
Unfortunately, this prediction only applies to patients who can actually afford to see a doctor. Apparently,no amount of technology, no matter how cool it is, can convince governments to make health care somethingeveryone has access to. Michael Moore has done a good job explaining this in his film documentary [Sicko].
Digital passport for food
Using RFID tags and second generation barcodes, you will have access to details of a food's origin,transportation conditions, and impact to the environment. Much of this information is already gathered,just not stored in a database accessible to the consumer.
Last year, the term "locavore" was the2007 Word of the Year for the Oxford American Dictionary, referring to people who limit what they eatto food produced within a certain radius, from family farms and locally-owned businesses.Here is an excerpt from a [Locavores] website:
Our food now travels an average of 1,500 miles before ending up on our plates. This globalization of the food supply has serious consequences for the environment, our health, our communities and our tastebuds.
Certainly, I am all for selling storage capacity to the food industry to help store vasts amount ofinformation for this, and certainly some people will be able to make smarter decisions based on thisinformation. This is not the first time this idea came up. The U.S. Food and Drug Administration introduced [nutrition labeling requirements] on thehope that people would choose more healthier foods. Despite this, people still opt for white bread, iceberg lettuce, and processed meats, so possibly having more information about where food comes from, and how it was transported, may not mean much to some consumers.
Technology to manage your own carbon footprint
"Smart energy" technologies allow you to walk the talk, by managing your own carbon footprint inyour home. For example, if you forgot to turn off the heat or air conditioner before leaving thehouse on your commute to work, your home would call your mobile phone, so that you can turn aroundand go back and correct that mistake. Better yet, IBM is working with others to provide web-enabledelectric meters that would allow you to turn off systems from work or cell phone browser.
Of course, such technology already exists for the data center. IBM Systems Director Active EnergyManager (AEM) allows you to monitor the actual usage of your servers and storage devices, and insome cases make adjustments to control energy consumption. This can feed into the IBM TivoliUsage and Accounting Manager software to incorporate energy usage as part of the charge-backcalculations. See the [IBM Press Release] formore details.
Cars that drive themselves
Not only will cars that drive themselves reduce the number of drunk-driving accidents, it canalso help reduce congestion in big cities, by routing traffic to different directions, based onGPS and presence-aware technologies. Stockholm (Sweden) has already reduced peak hour traffic by 20 percentusing this approach.
While I admire the concept, cars are perhaps the least energy-efficient mode of transportation.Often, a family can only afford a single vehicle, and it is purchased based on the worst-case scenario.A friend of mine has only two children, but a sever-person mini-van that gets only 17 MPG. Why suchan energy-inefficient vehicle? Because she occasionally drives her daughter and her friends tosoccer practice, and that represents the worst-case scenario, minimizing the parent/child ratio. Theother 99 percent of the time, she is driving by herself, or with one child, and consuming a lot ofgasoline in the process.
A better approach would be to find technology that connects airports, trains, buses and light rail forpublic transportation to greatly reduce the need to drive a car in the first place.
The idea that a family can have only one vehicle plays in the storage arena as well. Larger companiescan afford to have different storage for different workloads. The IBM System Storage DS8000 high-end disk system for their large OLTP anddatabase workloads, an XIV Nextra for their Web 2.0 storage needs, DR550 to hold their compliance data,and so on. Smaller companies are often tasked to find a single solution for all their needs, andfor them, IBM offers the IBM System Storage N series, providing a "unified storage" platform.
Increased dependence on cell phones
Before the cell phone, the last don't-leave-home-without-it technology most of us carried was the credit card. Now, IBM predicts that we will be even more dependent on our cell phones, becoming our banker, ticket broker, and shopping buddy.For example, you could use your cell phone to take a picture of a shirt at the mall, and it will then show you what youwould look like wearing that shirt, on a 3-D avatar representation of yourself, or perhaps your spouse, and getinformation on what discounts are available, or where else the shirt is being offered.
None of this example actually uses the "phone" part of the cell phone, however the cell phone is one device thatnearly everyone carries, so it becomes the development platform for all other technologies to be based on.
The common theme running through these is that it can be helpful to store more information than we do today,provided we make it accessible to the people who need it to make better decisions.
Each resident presented at least six proposals for blog post ideas. A proposal included a title and short description of what it would entail. Titles had to be less than 70 characters, and the short descriptions were typically just a few sentences.
These were presented to the entire team, and we picked them apart, suggested better wording for the titles, or different ways to approach the topic.
"I treat others respectfully, attacking ideas and not people. I also welcome respectful disagreement with my own ideas.
I believe in intellectual property rights, providing links, citing sources, and crediting inspiration where appropriate.
I disclose my material relationships, policies and business practices. My readers will know the difference between editorial, advertorial, and advertising, should I choose to have it. If I do sponsored or paid posts, they are clearly marked.
When collaborating with marketers and PR professionals, I handle myself professionally and abide by basic journalistic standards.
I always present my honest opinions to the best of my ability.
I own my words. Even if I occasionally have to eat them."
Words to live by.
The residents spent most of the day working on our blogs from the proposals that were approved. The target was around 400 to 600 words in length, with one or two stock photos.
IBM is the #1 vendor for Social Business tools, so it makes sense for us to use our own stuff to facilitate the submission process. The residents submit their blog posts to IBM Connections as an activity in the Cloud Social Media Residency community. All of the resources we used, and all the presentations we saw, are all here in the community.
As an incentive, prizes were given out to those who submitted the most posts by end of the day.
We were given certificates for completing the class, and a "Redbooks Thought Leader" emblem to put on our blog.
Ryan Boyles took a group photo! If it seems that the photo is slightly askew, it is to make me look taller. Yes, I could have used GIMP to fix the orientation, but why bother? I look tall! Woo hoo! I will have to remember this technique for future group photos.
ITSO Cloud Social Media Residency, Oct 2013. Photo by Ryan Boyles.
Lastly, I would like to thank Vasfi, Tamikia, Hillary, Caroline, Ric, Jane, LeeAnne, Tina, Karen, Michael, Shelbee, Farzad, Stewart, Arun, Eric, Chris, Hans, Odilon, Mohsin, Wolfgang and the rest of the ITSO team for a wonderful job organizing this week!
Christopher Carfi on his Social Customer Manifesto blog has a great post[Let's Look at the Big Picture]that talks about Information as the new form of "money" by looking at how the concept of "money" wasfirst formed 150 years ago. Here's an excerpt:
Lesson 1: "Money" was very fragmented for a very long period of time after the colonization of North America
"Money" as we think of it in the form of cash/paper currency has only been around for about 150 years. Over a period of almost two hundred years both before and after that time, a number of fragmented methods were used to exchange value.
Lesson 2: Everybody needs to win
After the ideas of "cash" and "checks" had taken hold and become widespread, there were still many inefficiencies in the system. Cash is cumbersome, and subject to loss. Checks may bounce. This continued until the mid-1900's.
Enter the credit card.*
The credit card resonated with both customers and vendors because both parties received benefits.
Now, the widespread usage of credit cards was not something the occurred overnight. Instead, it was something that occurred over a generation. In 1970, only 16% of American households had credit cards. However, by 1995, that number had climbed to 65%.
We are now looking at Information in much the same way. It is fragmented, it is used to represent value, it is hoarded by some, shared by others. In much that "brown" is the new "black", does that mean "information" is the new"money"?
A related blog post from Shawn over at Anecdote discusses a panelist discussion of Albert Camus' work,The Stranger. Here is an excerpt:
... meaning is not pre-inscribed in the world around us and we are continuously seeking meaning in an inherently meaningless world. I almost toppled off the step machine. Do we live in an inherently meaningless world? On first thought I think the answer is yes. The onus is on us to make sense of our world.
And here is where information, by itself, is not of value unless people place value on it. Just as people valued Wampum and Furs, and could therefore trade it for other goods, people trade information for other itemsof value. But the onus is on us to make sense of the information, to determine the meaning of it, and use thisto help drive business or other accomplishments.
Are you leveraging information as well as investors leverage other people's money? If not, IBM can help.
(Note: I am neither a medical doctor nor registered dietician. I can share with you ideas that have worked for me (or people I know) that might help you achieve your goals. I strongly suggest you read books and consult with medical experts as necessary.)
The problem is that most people think of dieting as something you do temporarily. People decide to lose weight, go on a diet, reach their target goal weight, go back to their previous ways, and gain the weight back.
The word Diet comes from the Greek language and means "way of life". Every day that food enters your mouth, you are on a diet. People aren't on or off a diet, but rather switch from one diet to another. The trick is to find a healthy diet that you can live with the rest of your life, so your weight doesn't go up and down.
Most health experts agree that the [Western pattern diet], typical in the United States and other developed countries, is [certainly not healthy]. Washing down that bologna-and-cheese on white bread sandwich with a 44-ounce high-fructose soft drink hasn't served Americans well. This combination of processed meats, refined grains, dairy, and sugar-laden foods has shown to cause obesity and other health problems.
Physicians at Cornell University found that [men take better care of their cars than their bodies]. If you tell a guy that his car takes 12 gallons of high-octane gasoline, 5 quarts of 5W-30 oil, and a 50/50 mix of water and anti-freeze, he would totally understand what you mean.
But tell that same guy that his diet must consist of an appropriate ratio of complete proteins, monounsaturated fats, and carbs with a low glycemic index, and he will scratch his head. Aren't calories just calories?
Unlike a car, where the gasoline, oil and anti-freeze get poured into different openings into fixed metal containers, the human body takes in all of the things it needs in one opening, your mouth, and receives it into a stretchable container, your belly. While carbs are just converted to fuel, the proteins and fats have actual functions and bring building blocks that cannot be built from just carbs alone.
Carbs are found mostly in foods like fruits, grains and vegetables. Not all carbs are the same. Some break down quickly to glucose, the sugar molecule that represents fuel for the rest of your body. Others break down slowly. Consider a fireplace, you put a few pieces of newspaper or kindling, and the larger logs on top. The newspaper is easy to light, but burns quickly. The logs on the other hand burn slowly and give you hours of heat.
Eating the Western pattern diet is like filling your fireplace with newspaper, and having to re-light your fire over and over after all the newspaper burns out.
Proteins are the building blocks of your muscles and other internal organs. These are built from amino acids, and your body can't make them, you have to have them in your diet. Even if you lead a sedentary lifestyle, sit all day at a desk, then sit all evening in front of the television, your body needs to repair internal muscles and organs with proteins, so you need to eat proteins every day to replenish these amino acids.
Complete proteins, such as those in beef, eggs and fish, have all the amino acids represented. Plant-based proteins, like rice, beans, and wheat, are incomplete, lacking one or more of the amino acids you need.
Fats are needed to absorb fat-soluble vitamins, which are important for a variety of functions. Monounsaturated fats can be found in olive oil, nuts, and avocados. While many people feel the saturated fats in red meat and dairy are bad for your health, there are exceptions. Coconut milk is high in saturated fats, but good for you.
There is some dispute and controversy on exactly what is an ideal diet. This can be partly attributable to articles that report findings from observational studies, rather than from double-blind clinical studies. To understand the difference, I suggest you watch Tom Naughton present [Science for Smart People] in this amusing 46-minute video.
Over the past few years, I have tried out several different diets, to figure out which one is best for me. I'll save those details for my next post.
In explaining the word "archive" we came up with two separate Japanese words. One was "katazukeru", and the other was "shimau". If you are clearing the dinner plates from the table after your meal, for example, it could be done for two reasons. Both words mean "to put away", but the motivation that drives this activity changes the word usage. The first reason, katazukeru, is because the table is important, you need the table to be empty or less cluttered to use it for something else, perhaps play some card game, work on arts and craft, or pay your bills. The second reason, shimau, is because the plates are important, perhaps they are your best tableware, used only for holidays or special occasions only, and you don't want to risk having them broken. As it turns out, IBM supports both senses of the word archive. We offer "space management" when the space on the table, (or disk or database), is more important, so older low-access data can be moved off to less expensive disk or tape. We also offer "data retention" where the data itself is valuable, and must be kept on WORM or non-erasable, non-rewriteable storage to meet business or government regulatory compliance.
The process of archiving your data from primary disk to alternate storage media can satisfy both motivations.
IBM offers software specifically to help with this archival process.For email archive, IBM offers [IBM CommonStore] for Lotus Domino and MicrosoftExchange. For database archive, including support for various ERP and CRM applications, IBM offers [IBM Optim] from the acquisition of Princeton Softech.
The problems occur when companies, under the excuse of simplification or consolidation, feel they can just usetheir backups as archives. They are taking daily backups of their email repositories and databases, and keepingthese for seven to ten years. But what happens when their legal e-discovery team needs to find all emails or database records related to a particular situation, an employee, client or account? Good luck! Most backupsare not indexed for this purpose, so storage admins are stuck restoring many different backups to temporary storage and combing through the files in hopes to find the right data.
Backups are intended for operational recovery of data that is lost or corrupted as a result of hardware failures, application defects, or human error. Disk mirroring or remote replication might help with hardware failures, but any logical deletion or corruption of data is immediately duplicated, so it is not a complete solution. FlashCopy or Snapshot point-in-time copies are useful to go back a short time to recover from logical failures, but since they are usually on the same hardware as the original copies, may not protect against hardware failures. And then there's tape, and while many people malign tape as a backup storage choice, 71 percent of customers send backups to tape, according to a 2007 Forrester Research report.
Backups often aren't viable unless restored to the same hardware platform, with the same operating system and application software to make sense of the ones and zeros. For this reason, people typically only keep two to five backup versions, for no more than 30 days, to support operational recovery scenarios. If you make updatesto your hardware, OS or application software, be sure to remember to take fresh new backups, as the old backupsmay no longer apply.
Archives are different. Often, these are copies that have been "hardened" or "fossilized" so that they make sense even if the original hardware, OS or application software is unavailable. They might be indexed so that they can be searched, so that you only have to retrieve exactly the data you are looking for. Finally, they are often stored with "rendering tools" that are able to display the data using your standard web browser, eliminating the need to have a fully working application environment.
Take any backup you might have from five years ago and try to retrieve the information. Can you do it? This might be a real eye-opener. You might have inherited this backup-as-also-archive approach from someone else, and are trying to figure out what to do differently that makes more sense. Call IBM, we can help.
Registration for the "Meet the Storage Experts" event in Second Life will close this week fornext week's September 20 event. All IBMers, clients and IBM Business Partners are welcome to attend. We will focus this time on DS3000 and N series disk systems, tape systems,and IBM storage networking gear.
If you miss this one, we plan to have another one in November!
Philip Rosedale, chief executive of Linden Labs, which produced the Second Life virtual reality environment, said Second Life and Facebook are popular because they give people a new environment to interact in that they are comfortable with.
Of course I have blogged for months now on my involvement in Second Life, and how IBM is investing in this platform for business purposes. Recently, IBM made news for publishing its Code of Conduct,and set of guidelines on how you run your avatar in virtual worlds, including Second Life. IBM recognizesthe business potential of virtual worlds, and has formed the "3D Internet" group exploring the possibilities.Over 5000 IBM employees now use Second Life on a regular basis.
I was surprised to learn that there were over 23,000 IBMers already on Facebook. I used to be on LinkedIn,but found FaceBook to have more IBMers and have made the switch. Recently, we were told that these 23,000 IBMers spend 19 minutes, on average, per day visiting Facebook pages. Nobody askedme how much time I spend every day on FaceBook, but with over 350,000 employees in the company,I am sure some have ways to track the lives of others.
Both of these count as adding more "FUN" into the workplace, which everyone should strive for. It is also good to know that the skills you developusing Second Life or FaceBook can carry over to your next job role or your next employer.The number-one question I get from new colleagues when I mention either these exciting new ways to communicate and collaborate is: "But how is this related to business?"
Second Life is obvious, a new innovative way to hold meetings with colleagues, Business Partners and clients isgoing to have business value. Meetings in Second Life help you focus on what is being discussed, versus a plaintelephone call where your eyes may wander to other things in your view. Of course nothing beatsthe effectiveness of face-to-face meetings, but Second Life offers a more energy-efficient alternative than traveling to other cities or countries.
Continuing this week's theme on Enterprise Applications, today I will cover Oracle.
IBM is Oracle's number #1 integration partner, and has the leading market share, nearly 40 percent, for IT hardware running Oracle applications. In the coopetition category, Oracle's databases competes against IBM's DB2 database offerings, and Oracle'sapplications compete against SAP's set of Enterprise Apps. While SAP offers its own internal database, most production SAP environmentsuse either an Oracle or IBM database instead. Comparing license revenues, Oracle's application side earns roughly 70 percent of the amount SAP applications earn.
To compete against SAP, Oracle has been on a spending spree of acquisitions. This includes PeopleSoft, Siebel, Hyperion, Agile, and JD Edwards.IBM can help with all of these applications, and many clients continue to use IBM DB2 as the underlying database, rather than switching over to Oracle database. For example, IBM has sizing tools to help identify the right amount of servers and storage based on "best practice" experience.
Oracle's database uses a number-letter combination. "9i" was Version 9, "i" for Internet. "10g" and "11g" are versions 10 and 11, "g" for Grid. Most of the Oracle customers I deal with are still on 9i or 10g. The 11g releaseis supported on Linux and Windows, with the other platforms to be delivered in a staged approach.
As with SAP, it is possible with Oracle to run a front-end application on one server platform, and theback-end database on a different server platform. Many of IBM's largest customers run the front-end onAIX or Linux, and then use z/OS on System z for the back-end database.
Oracle has implemented a "Scale-Out" approach called Real Application Clusters [RAC],pronounced same as "rack", which I discussed before [Similar Sounding Storage Speech].Several servers can act as an "application cluster" to access a common database. This approachallows customers to use a bunch of x86 servers instead of a bigger System p or System i machine. Additional processor capability can simply be added into the "application cluster" as needed.
IBM and Oracle are both staunch proponents of Linux. Oracle offers theirOracle Enterprise Linux support program.In this support program, Oracle will offer support service contracts for Red Hat Enterprise Linux (RHEL) corporatecustomers.This could explain why Oracle decided to support[Linux first]on its new 11g database, rather than Windows.
To deal with all of their acquisitions, Oracle has announced its Applications Unlimited strategy. Inthis strategy, the Oracle Fusion middleware will support all of Oracle'sapplications, including JD Edwards, PeopleSoft, and Seibel. This is good for IBM, as it will simplify IBM's testing of server and storage platforms for its Oracle clients.
To support pre-sales efforts, IBM and Oracle have formed the IBM Oracle International Competency Center,[IOICC]
Hello Everyone! I am back from my safari vacation in Kenya.
One of the interesting parts of the journey was to visit a village of the Samburu tribe. Each village is a circle of huts surrounded by thorned branches to keep the wild lions out. In the center is another ring of thorned branches to keep all the cattle, sheep and goats.
One of the tribewomen invited us to show us her home. Each hut is made of sticks, stuck into the ground and then woven with other sticks, then covered in cow dung along the walls, and scraps of cardboard and newspaper as the roof.
Although the hut looks small from the outside, it was surprisingly roomy inside; it was divided into four rooms or partitions. The first was for the adults, the second for children, and the third for newborn animals and sometimes relatives visiting from other villages.
I asked what was the fourth room used for, and of course, her answer was: Storage.[Read More]
Well it's Tuesday again, and you know what that means? IBM Announcements!
(Update: I thought it was quite clever to announce the new z13 mainframe on January the 13th. A few [triskaidekaphobic] employees pointed out that certain [Greek and Spanish-speaking cultures] consider Tuesday the 13th to be an unlucky day. However, superstitious people should probably not work in IT, as it would be difficult for a worldwide company like IBM to avoid all the numbers that different cultures consider unlucky.)
You are cordially invited to join IBM on January 14 from 2:00pm to 4:30pm Eastern Standard Time (US) when IBM will share a whole new generation of IBM z Systems™ built to meet the needs of your digital business. Join us and learn how IBM z Systems are designed to:
Support the transaction growth and needs of the mobile generation and the Internet of things
Integrate data, transactions and analytics, for in-transaction insights and right-time actions
Provide secure, trusted and efficient cloud services with new economic models
Exploit new modern, open development environments, tooling and skills for greater returns
At this live streaming event, you will hear from a remarkable group of business and technology leaders who will share success stories, best practices and the exciting technology innovations and capabilities of the new generation of IBM z Systems. Go to the Registration page] to participate.
But what does this really mean? Are you thinking BFD?
(Update: For those not familiar with IT acronyms, BFD refers to "Bigger, Faster, Denser" -- the trend in IT to announce new generations that are merely bigger, faster, and/or denser versions of the previous generations. Fortunately, the z13 takes up the same amount of data center floor space -- 2 floor tiles = 2 square meters = 20 square feet -- and weighs approximately the same as the z196 and zEC12, so raised floor struts do not have to be strengthened or reinforced to take in this new system.)
You may have noticed that we are now talking about "z System" instead of "System z". This change was made to line up with IBM's change to "POWER Systems" from "System p". Leadership felt that dropping the stodgy old zEnterprise and giving the mainframe a "hip" new name would attract new emerging digital workloads like Cloud, Analytics, Mobile and Social.
This is not the first time IBM has renamed products in a series. While the IBM mainframe just celebrated its 50th anniversary last year, the "13" refers to the 13th generation of CMOS-based mainframe technology introduced in 1994. Here is a quick table to show you the names that have evolved over the years:
1 to 6
S/390 G1 to G6
zSeries z800 and z900
zSeries z890 and z990
9 to 10
System z9 and z10
System z196 and z114
zEnterprise zEC12 and zBC12
(Note: This change also corresponds to a completely restructuring of IBM into business units, eliminating its former hardware and software groups. The design and development of all mainframe-related hardware, software and middleware will be consolidated under the IBM Systems business unit. I will wait for IBM's 4Q financial results announcement on or after January 20 before I cover this in any more detail.)
The z13 machine itself has some unique differences from previous generations. Instead of a "Multi-chip Module" (MCM) that contained multiple processor and storage controllers on a single slab, the z13 uses Single-Chip Modules (SCM) that are either a single 8-core processor, or a single system controller, allowing them to be field replaceable units (FRU).
Previous generations organized the processors in 1 to 4 vertical "books". The problem was that if you had a single book system, you bought a lot of hardware infrastructure designed to support a full four books. In the new design, processors are organized into horizontal Central Processor Complex (CPC) drawers, with additional hardware infrastructure provided per drawer. This makes the lower-end models more affordable. Each drawer has six processor SCMs and two system controller SCMs, providing 39 to 42 usable cores per drawer. Models ranges from 30 to 141 usable cores, with the option to upgrade from one model to another as your needs grow.
The z13 provides N-2 generation compatibility. This means you can have the z196, zEC12 and z13 all participate in the same Parallel Sysplex. You will also be able to upgrade your z196 or zEC12 to the new z13 system.
The new z13 can have up to 10TB of memory, and this can be assigned entirely to a single Logical Partition, or LPAR. The system can be subdivided up to 85 LPARs, versus 60 on the previous generation. Currently, z/OS v1 can only have up to 1TB per LPAR, and z/OS v2 can only go up to 4TB, so I suspect this 10TB is planning for future OS releases.
The new z13 now offers Simultaneous Multithreading [SMT]. Initially, this will double the number of threads for IFL engines (supporting Linux and z/VM), and zIIP engines supporting DB2, Java, XML and IPsec workloads. IBM is eliminating the zAAP engines, since zIIP engines can do all of that. The new [Preview z/OS v2.2] will take advantage of this SMT capability.
To assist with database, analytics and multimedia workloads, the z13 offers Single Instruction, Multiple Data [SIMD] capability. This allows a single instruction to perform the same update or action across many data fields.
For those clients with zBX models 2 and 3, allowing you to run POWER-based AIX and x86-based Microsoft Windows and Linux operating systems on your mainframe, they will be able to upgrade to [zBX model 4 for the z13 System]. Now that IBM has sold off its x86 server business to Lenovo, I suspect it will also phase out the zBX offerings as well.
To handle emerging workloads of Cloud, Mobile and other Web applications, IBM will offer a new stronger and faster Crypto Express5S cryptographic adapter. The z13 will enhance public key support for constrained digital environments using Elliptic Curve Cryptography (ECC) for users such as Chrome, Firefox, and Apple's iMessage. The z13 will also minimize reformatting of databases with new exploitation of VISA format preserving encryption (FPE) for credit card numbers.
The z13 also made some enhancements for Linux clients. The zAware analytics that analyzes internal traces and logs for z/OS has been extended to support Linux on System z. For those who want to use GDPS Business Continuity and Disaster Recovery services, but don't want to develop z/OS skills for the "K" system, there will now be a Virtual GDPS appliance that will run self-contained z/OS. Lastly, IBM has made a statement of direction that it will support open source Linux KVM as a Linux-only alternative to z/VM hypervisor. OpenStack will support both this new Linux KVM as well as z/VM 6.3 release.
The PCIe bus has been upgraded to Gen3 at 16Gbps, from Gen2 used in the zEC12. These can be used for Coupling Facility Links, which are faster than the legacy 6 Gbps InfiniBand, which are also supported for legacy migration. People with z196 and zEC12 can either carry forward their I/O drawers they have previously purchased, or move the PCiE Gen2 cards into the new Gen3 drawers.
The new z13 will also support 16Gb FICON, using the new FICON Express5S cards. Here is my segue into storage, as you are probably now wondering when I was going to get to the storage part of the announcement!
IBM is also announcing corresponding changes to the DS8870 firmware and accessories to go with the z13 System. This includes:
FICON Dynamic Routing
Reduce cost with improved and persistent performance for supporting I/O devices. This feature will allow SAN directors to have both FICON and FCP share the same Inter-switch Links (ISL). This is especially useful for clients who use FCP with their Linux, z/VM, AIX or Windows workloads.
16Gb Host Adapters
Improve network performance with twice faster FC and FICON adapters, and minimize latency for database log writes with zHyperWrite and Metro Mirror. These 16Gb adapters can auto-negotiate down to 4Gb and 8Gb, so that the DS8870 can connect to both the new z13 mainframe, as well as older models.
Forward Error Correction
Preserve data integrity with more redundancy on the information transmitted via 16Gb adapters.
zHPF Extended Distances improvements
Increase remote data speed with 50 percent better I/O performance when accessing remote disk, typically after a HyperSwap. The "zHPF" acronym is short for z System High Performance FICON.
Improved resiliency capabilities while enhancing the value of FICON Dynamic Routing mentioned above. IBM is extending Workload Manager (WLM) Quality of Service (QoS) optimization that exists now for compute and storage to the SAN Fabric, allowing WLM policies to influence FICON traffic.
IBM zHyperWrite™ capability
Helps you achieve better DB2 log write performance when using Metro Mirror (PPRC) in a HyperSwap-managed environment. Log writes are sent directly to both DASD, freeing up Metro Mirror resources.
But don't just take my word for it, here are reviews of the new system from various journalists:
"They seem a computing odd couple: the mainframe, the old workhorse, and the smartphone, the cool-kid computer of today. But IBM has designed the latest version of the mainframe, which is being introduced on Wednesday, with the smartphone in mind. The new mainframe, the z13, has been engineered to cope with the huge volume of data and transactions generated by people using smartphones and tablets."
-- New York Times
"One customer enthusiastic about such features is Citigroup Inc., a longtime IBM user that favors mainframes for both reliability and security. 'Security is in the DNA of the mainframe,' said Martin Kennedy, Citi's managing director for platforms and storage. Another factor shaping the bank's needs, Mr. Kennedy said, is the rising volume of transactions carried out using smartphones and other mobile devices. Mainframes are particularly good at combining data from a variety of systems and presenting them to a user's mobile app, he said."
-- The Wall Street Journal
"IBM is introducing a new mainframe in a bet that clients will need its souped-up speed and security to handle a surge in consumers using smartphones for everything from banking to checking health-care records. The z13 system can encrypt and analyze data in real time and process 30,000 transactions a second, International Business Machines Corp. (IBM) announced today. That means faster and safer transactions for consumers on mobile phones."
"With the unveiling of the z13, IBM has taken its MobileFirst Platform to deliver even better performance and security than before, as it incorporates the fastest microprocessor in the world, server processors that are twice as fast as existing products, 300 percent additional memory and 100 percent more bandwidth analytics speed. Last year, IBM formed a partnership with Apple to help bring Apple's iDevices to business customers to boost sales, with IBM providing cloud and mobile analytics support."
-- The Street
"'We're driving toward a world where more and more people are using mobile devices, or embedded devices, to interact with systems,' John Birtles, director of IBM z Systems, tells WIRED. 'We need to make sure that those devices are secure, that the transaction's secure, and that our clients get the level of analytics that gives them opportunities to improve their businesses.'"
IBM mainframes are used to process the majority of financial transactions around the world, is well positioned to handle Cloud, Analytics, Mobile and Social workloads. The IBM DS8000 series disk is the #1 market leader for disk storage on mainframe environments.
Besides, I have been in airplanes and airports nearly every week since March 1, so driving to Las Vegas was a pleasent alternative.
While driving to Las Vegas was pleasant, driving in Las Vegas was not. I would go crazy as a taxi driver here! I think I will leave my car in the free parking garage all week, and limit myself mostly to the Mandalay Hotel where the conference is being held, and only venture out to other hotels that are walking distance, like the Luxor next door.
In the evening, IBM hosted some of the industry's top analysts and press at an invitation-only reception. Several other IBMers were there, including Barry Whyte, Steve Kenniston, Nicki Rich and Ron Riffe. This event was organized by IBM Analyst Relations, including David Rasmussen and Leanna Holmquist.
Ron mentioned my penchant for taking pictures with other people and posting them on my blog, so I am glad that Leanna volunteered to take a picture with me for my first post of the week!
I would also like to mention that Ron Riffe has joined the ranks of storage bloggers. His blog is called [The Line]. Here is Ron's post on his "Day 0" observations here at Edge: [Rainy Days and Sunshine].
Of course, he is focused on the home user, and not the bigger mess found in the corporate world, where Federal Rules like the one past last week that begin to mandate that all U.S. companies archive every e-mail and instant message (IM) generated by their employees.
However, the article does bring up issues that effect the corporate world as well. Its not the "format" as much as the medium/player interface. A friend of mine just bought a vintage 8-track-tape player, but has only one 8-track tape to try it out with. He is now looking on eBay for other 8-track tapes.
The idea of keeping old drives around to read back data is not new. A company called eMag Solutions has all kinds of older tape drives to help companiesretrieve data on their older 3420 and 3480 tape cartridges.
The problem is not just accessing the data on the media, but rendering the "ones" and "zeros" into meaningful information. For example, suppose I saved a copy of my Quicken Tax file every year, and copied them onto a singleDVD for long term storage. The problem is that to access 2002 tax data, I have to run that version of the Quicken 2002 program, and hopefully that version will run on my current computer equipment and operating system.
A client I visited earlier this year had to retrieve 4-year-old Oracle data for litigation reasons. However, to make sense of the data, they had to build a server with a down-level version of AIX and down-level version of Oracle to match the level supported by their homegrown application.
One solution might be to find a new format that is application-independent. Flat text files, Adobe PDF format, MP3 audio files, HTML pages, and JPEG photo images are often used to avoid the requirement of special applications to make sense of the data.Unfortunately, in some countries, the laws actually dictate that business must keep their data in the original "digital format". So, if it was a MS WORD v1 document, it must be kept in v1 format, even though today's WORD 2002 can't even make sense of it, and you have to go to IBM or some other third party that have "rendering tools" that understand these older formats.
Luckily, for the corporate world, IBM has a lot of experience in this area, is the leader in Content Management, offers the world's fastest archive/compliance storage, the DR550, clocked at three times faster than the EMC Centera, WORM tape on LTO Generation 3 and 3592 tape cartridges, and software designed to render older formats into readable form.
For the home user, IBM's recent "Innovation Jam" identified this as one of the top 10 ideas, the idea of "Digital Me", storing not just old tax documents, but photos, music, home videos, and so on. My aunt Nancy passed away, leaving me a box of old VHS tapes, which I will watch this month as I sort through all my paper receipts getting ready to file for 2006 taxes.
There's nothing worse that feeling you made a bad decision.My favorite is buying something, and then finding it at a lower price somewhere else. Or worse,being in a country where you haggle over prices, and finding out that I might havebeen able to haggle further down than what I had paid.
Of course, the solution to making better, more informed decisions, is getting more information.That's what I love about being in the storage business.[Read More]
Well, I have left Japan, and while everyone else is enjoying the Super Bowl, I am now in Australia, at another conference.Today I had the pleasure to hear filmmakers talk about their successes, and how IBM helps the movie industry.
At one extreme was Khoa Do, independent filmmaker. After acting in movies asideMichael Caine and Billy Zane, he decided to become his own director. He started a project to help seven disadvantaged youths from a poor drug-ridden section of Sydney, by having them act in his first full-length film.Armed with only an IBM laptop and small budget, he made the film called "The Finished People" that had critical acclaim.
The film was a success, and many of the disadvantaged youths have gone on to act in other movies. In 2005, Khoa Do was named "Young Australian of the Year".
Thanks to IBM technology, filmmaking is now accessible to a wider number of aspiring wanna-be directors. It is no longer necessary to be part of a large film studio with a multi-million dollar budget to tell your story.
At the other extreme, was Xavier Desdoigts, director of technical operations at Animal Logic, the Computer Graphics (CG) arthouse that produced special effects of movies like "The Matrix", "House of Flying Dragons" and "World Trade Center". They started with producing digital effects for TV commercials, like this one forCarlton Draught Beer.
With the support of a large film studio and multi-million dollar budget, Animal Logic now boasts the 86th most powerful "Supercomputer" based on IBM BladeCenter technology, with over 4000 servers connected into a cluster, for making the movie "Happy Feet". The movie took four years to make, with over 500 people, of 27 different nationalities. It was the first CG movie made in Australia, and has been well-received by audiences worldwide.
Mr. Desdoigts gave out some interesting facts and figures about the movie:
While visually stunning on the big screen, each frame is only 1.4 Megapixel, about the same resolution as most camera phones.
In one scene, there are 427,086 penguins all appearing on frame.
Mumble, the lovable lead character, is made up of over 6 million feathers.
As many as 17 dancers were "motion-captured" to choreograph the tap-dancing and character interaction segments.
Only one system admin was needed to manage this entire server farm. (IBM Systems Director technology makes this possible)
The movie consumed 103 TB of disk space, backed up to 595 LTO tape cartridges.
An estimated 17 million CPU-hours were needed for all the processing and rendering.
Rather than talking about technology for technology sake, these filmmakers showed how technology couldbe put to use, in a practical sense, to provide the world something of value.
When I was a kid, I used to love old spy movies where they would hide a small microchip or microfiche behind the stamp on a letter or postcard. "Yeah right," I would think to myself, "how much information could that little thing possibly hold."On their post[Bringing the "New Intelligence" Down to Earth: Intro to Semantic Web, Internet-of-Thing], My fellow IBM bloggers Jack Mason and Adam Christensen pointed me to a crazy new product called "Mir:ror" that connects to your PC or laptop.
At first, I thought it was a another product spoof, like Onion News Networks'video of the [Apple MacBook Wheel] that eliminatesthe need for a keyboard.But no, this product is real, from a company called [Violet]. The mir:ror, the internet-connected rabbits, and the tiny postage stamps called "ztamps" with embedded RFID chips that allow everything to be interconnected.I can see a lot of interesting uses for the ztamps. Squishing CD-romsor memory sticks inside presentation folders was always awkward. Butthese are small, flat and discrete. I don't know how many GBs of storage each ztamp holds, but they look cool, don't they?
Just another example of becoming a smarter planet!
I figured I need to say something about "green" on this special holiday (and yes, I am partially Irish, andthe majority of my siblings have bright red hair and freckles as it runs through my family)
Last week, I had the pleasure to meet [Dr. Jia Chen]. She has a PhDin nanotechnology and works in IBM's Watson Research Center. She is recognized as one of the top 35 scientistsunder 35 years of age by MIT, top 15 of the "Nano 50", and one of the top 80 in the National Academy of Engineering.
The two of us presented to clients at the BMW Performance Center in Greenville, SC, on the topic of the "Green" IT data center. She covered all of the advancements IBM is making on the server side, and I coveredall the things on the storage side.
The BMW Performance center is part "briefing conference location" and part "driving school". Everyone had a greattime watching the crazy stunts of the professional drivers skidding and spinning on a closed course. Some hadthe opportunity to actually drive or ride in the cars themselves.
BMW is introducing its own "energy efficiency initiative" with their [X3 Hybrid] vehicle,which will be manufactured in Greenville, SC plant.
Well,This is completely off-topic, but now that I have a bluetooth-enabled Thinkpad T60, I have been interested in this new wireless technology. I have a bluetooth cell phone, a bluetooth wireless headset, and my thinkpad, and they all work together seemlessly. I am able to speak on my cell phone through my headset, listen to music and videos on my laptop through my headset, and even dial in to the IBM network through my cell phone, all without any cables!
A variation of the Wi-Fi soup-cantenna has emerged to intercepting bluetooth signals. Check out this coolBlueSniper Rifle
On the news today, they mentioned it was "Happy Pi Day". Today is the 14th day of the 3rd month, and "pi" is about 3.14159, the ratio of the circumference of a circle to its diameter. So, in Tucson it is celebrated on 3/14, at 1:59pm MST.
The ratio has a lot to do with storage.
Tape wrapped around a hub. Tape is thin, but not completely, so wrapping hundreds of meters on tape results in a change in diameter of the spool. This impacts the rotational velocity needed to get the linear meters-per-second on the tape media consistent as the diameter changes when you wind down from a full spindle toward the hub. IBM has variable speed motors and other clever technologies to handle this adjustment.
Disks spin at consistent speeds, but tracks on the outside edge travel faster across the head than the inside tracks.Currently, the top speeds for disk are 15000 Revolutions per minute (RPM). As faster rotational speeds are investigated, the researchers find they need to make the diameters smaller to compensate.
The diameters of disks were based on "U", the unit height of standard 19" racks. A "U" is 1.75 inches, and standard floppy diskettes were 5.25 inch (3U) and 3.5 inch (2U). For those who have a difficult time remember how many inches a "U" is, it is the height of a standard two-by-four (2x4) piece of lumber.
The value of "pi" has been calculated to over a billion significant digits. Here is a cuteapplet to use if you ever need the value to any level of accuracy.
I am in Toronto, Canada. It is a lot cold and rainy here, worse than last week in Seoul, Korea.This looks like a slow news week, so slow that the only news here in Canada is the possibility of anew 5-dollar coin. I thought I would make this week's theme about enterprise applications.
IBM doesn't make these applications anymore, we have decided to focus on our core strength, to be the best IT platform to run other people's applications. This means being the best IT systems, software and services company. However, many of the companies that make enterprise applications are both cooperate and compete against parts of IBM, what we call "coopetition".
Let's take a look at some acronyms in this space:
"Enterprise Resource Planning" represents all the basic applications that business need to run theirbusiness, including: finance, accounting, human resources, and manufacturing. The focus here is to streamline operations and make the workforce more productive. Before IBM, I ran my ownsoftware development company, Pearson Kurath Systems, and we developed ERP applications for clients oneby one, customized to their industry requirements.
"Customer Relationship Management" or sometimes "Client Relationship Management" help companies identifyand retain their customer base. Focus here is to increase customer satisfaction and loyalty.
"Supply Chain Management" help track supply and just-in-time inventory demand, sharing the information withkey suppliers and distributors. The focus is to manage inventories down to nothing, and improve speed to get products out to market.
"Business to Business" refer to procurement, purchase orders, and collecting payments over the internet.One of my pet peeves are acronyms that use "2" to mean "to" and "4" to mean "for".
"Human Capital Management" deals with managing costs of Human Resources (HR) and coordinating servicesfrom outside organizations.
"Knowledge Management" refers to sharing and collaborating information. This is not just email and instant messaging, but also online calendaring, experience repositories, client case studies, and anecdotes.
This week I will cover applications that address these, and how they relate to storage.
ESG Analyst, Tony Asaro, talks about the many small storage startups having aBillion Dollar Impact on the storage system industry. Tony has counted over50 storage system vendors that are now in the marketplace. Is it really that many?Most of the time, the media only focus on the top seven major players, but I agree that big players like IBM should take trends about small startups like this seriously.
EMC Blogger Chuck Hollis suggests that this trend might be the start of a squeeze play, where top players and new upstarts squeeze out the middle playerslike Sun and HDS, in his postDesperate Times In Storage Land?
(His statement that IDC and Gartner have listed EMC as number one in "almost all"market segments is perhaps a bit misleading. IBM is number one in overall storage hardware, as wellas leading in tape drives, tape libraries, tape virtualization, and for that matter,disk virtualization. I don't know if IDC or Gartner count EMC Disk Library in the "tape virtualization" category, or if either analyst distinguishes between "cache-based" versus "switch-based" disk virtualization as separate categories.Perhaps Chuck should have qualified this to say "almost all of themarket segments that EMC does business in," which of course is better than the othervendors in the middle.)
Last Friday,The "Greater IBM Connection" team held a "red carpet" event, showcasing the winners of the Second Life "machinima".It is best explained on the Linden Lab website:
Machinima is the art of making real movies in virtual worlds.
Movies made in Second Life use the world's building, scripting, and avatar customization tools, working in real-time collaboration with people around the globe. You can use Second Life as your own virtual back lot, soundstage, choreography studio, costume and prop repository, and special effects house.
I didn't really have a theme this week, still recovering from jet-lag from my travels through Japan, Australia, China.
Gary Diskman has an amusing blog entry about a Funny disaster recovery job posting. It is not clear if he is being completely tongue-in-cheek, or a bit cynical. However, it rings true that you get what you measure, and some managers look for easy metrics, even if there are unintended consequences.
Western medicine works this way. Rather than paying your doctor to keep you healthy, you pay him per visit, to get refills on prescriptions, check-ups on medical conditions, surgeries and so on. While Eastern medicine is focused on keeping people healthy, Western medicine profits more from resolving "situations".
I have seen similar situations on the "health" of the data center. In one case, the admins were measured on how quickly they bring back up their web-servers after a crash. They had this process down to a science, because they were measured on how quickly they resolved the situation. I suggested switching from Windows to Linux, a much more reliable operating system for web-serving, and showed examples of web-servers running Linux that have been up for 1000 days or more. Management changed the metrics to "average up-time in days" and magically the re-boots all but disappeared, thanks to Linux, but also thanks in part to shifting the incentive structure. Perhaps some of those earlier situations were "artificially created"?
Back in the 1980s, I was working on a small software project that was about 5000 lines of code. In those days, testers were measured by the number of "successful" testcases that ran without incident. Testcases that uncovered an error were labeled as "failures" to be re-run after the developers fixed the code. When I declared my code ready for test, the test team ran 110 testcases, all successfully, and they were all rewarded for meeting their schedule. I, on the other hand, did not accept these results, met with them and told them I would give them $100 each if they could find a bug in my code in the next week. Nobody writes 5000 lines of code without some error along the way, not even me. (As one author put it, more people have left earth's gravity to orbit the planet than have written perfect code that did not require subsequent review or testing. It's so true. Good software is difficult to write.)
The test team accepted the challenge, and found 6 problems, more than I expected, but at least I felt more confident of the code quality after fixing these. As I suspected, the unintended consequence of counting "successful" testcases was that testers would write the most simple, basic, least-likely-to-challenge-boundaries testcases to ensure they meet their numbers. My experiment was costly to me, but more importantly was a wake-up call for the test management, and they realized they needed to re-evaluate their test procedures, metrics and terminology. This was a long time ago, and I am glad to see that the overall "software engineering" practice has matured much over the past 20 years.
So, my advice is to determine metrics that have the intended consequences you want, while avoiding any negative unintented consequences that might undermine your eventual success. People will quickly figure out how to maximize the results, and if you can align their goals to company goals, then everybody benefits.
Well, I'll be blogging from Mexico next week (yes, it is a business trip!). Enjoy the weekend.
Continuing my coverage of the of the [IBM Edge 2013] conference, I have some photos of people I ran into at the Solutions Center.
Here is Sarah Hale at the Emulex booth. Emulex is one of our suppliers for host bus adapters (HBAs), headquartered in Costa Mesa, California. There is an ongoing controversy at IT events like this on whether to fly in experts from the home office (in this case, the Emulex home office is not far away) or use [locally available talent]. Some of those working the booth seem to hide their residency, while others are proud of where they live. When I asked Sarah how long she had been working for Emulex, she had the best answer of the week ... "Since 2 O'clock!"
For my readers who complain that I only appear to take pictures with beautiful women at these events, I present a counter-example. Here is Lang Levstek, a good friend of mine from Detroit. Officially, he is an IBM Storage Sales rep across Michigan and Northwest Ohio, and I have flown out to visit his clients several times this year. His wife took the photo and noticed that Lang and I both wear identical wristwatches, a detail we had never noticed before.
Some have asked me how I am able to get so many people to take pictures with me. In this case, these two ladies, Paige Taylor on the left, and Kate Williams on the right, both from [Centerline Digital] yelled "Hey, There's Tony Pearson, let's get a picture with him!" When I was the chief marketing strategist for IBM's System Storage product line, I worked closely with the team at Centerline Digital to develop marketing collateral. I will be going to Raleigh, NC in a few weeks, so I may just have to stop by to visit their new location!
The folks over at Bridgeworks in United Kingdom have developed an awesome storage protocol accelerator called [SANslide] that helps with remote replication across long distances. Here is April Trinidad, who works for [Agilesys], the Master Distributor of the Americas for SANSlide products. Bridgeworks and Agilesys were on hand to promote the [SANSlide 150V7KSVC] that supports Storwize Family products.
This is Julie Dufour from IBM Worldwide Marketing on the Tivoli Software side of our business. The Tivoli team has been renamed the "Cloud and Smarter Infrastructure" group, so if you see "C&SI" on people's business cards, now you know what that stands for. Julie has been involved with IBM Pulse events. Next year's [IBM Pulse 2014] conference will be held once again at the MGM Grand in Las Vegas, Feb 23-26.
Here is Jennifer Dennis from our Austin facility. I went to school at the University of Texas at Austin, and am often back in Austin to help out the EBC there. Like Tucson, Austin has both hardware and software labs, and Jennifer is from the Software side.
It has been said that all women look both taller and thinner when they take a picture next to me. This tall one is Moran Mazig, a relatively new IBM storage sales rep. She came from Israel and now works in the New York area. You might think she is standing on a box or something, but no, we were standing on level ground. She is literally that much taller than me. This is not an illusion!
Here is Joanne Blais from IBM's Corporate Headquarters. I have only been to HQ once in my career, back when I was chief marketing strategist, filling in for the VP of Storage to present our numbers to Corporate Marketing leadership.
Here is Kelly Groff, from IBM's recent acquisition of Texas Memory Systems. She was there working the booth to help answer questions about IBM's FlashSystems line of all-Flash arrays. Lurking in the background is my Tucson colleague Ahmed Almoustafa, our Storage Front Lines mission manager.
Here is Jessica Duda, a new storage rep in the Seattle area. I have family living now in Seattle, so I hope to see them the next time I visit clients with Jessica in Washington State.
I have a lot more photos of the event, so I will stop right here and continue with another post tomorrow.
Well, it's Tuesday again, and you know what that means! IBM Announcements!
Starting today, April 1, 2014, the IBM Executive Briefing Centers (EBC) are adopting a new self-hosted model. In the past, each briefing was assigned a "Briefing Host", a member of the EBC staff, who acted as [master of ceremonies] for the day (or more) for the clients. At some locations, if there were three rooms, there would be three or more briefing hosts so that concurrent briefings could be held.
However, the method does not scale. Having a person per briefing means that you are limited to the number of total concurrent briefings. Inspired by self-service provisioning and scalability of the Cloud, IBM has adopted a new methodology.
In the new model, the visiting client rep, sales rep, or IBM Business Partner will be handed instructions and a map. This will include the agenda, the schedule, biographies of each speaker, the locations of the nearest restrooms, and so on.
I can take partial credit for the idea. In 2012, I made the analogy that having briefing centers at each development lab made a lot of sense, because it allowed clients to interact directly with the engineers and executives that made development decisions. I also made the analogy that having a fully-staffed EBC was like a fire department, whether you have five briefings per month, or fifty, you need a team that is ready, staying abreast of the latest technological changes.
In my post, [Like animals in the zoo], I argued there are two kinds of zoos, the self-guided kind, where visitors are handed a map, versus the docent-guided kind, where a member of the zoo staff introduces you to each animal.
The EBC briefing hosts in this analogy were the docents, and the animals that people came to visit were the engineers and executives.
As for the fire department, IBM management flipped the analogy around. They argued that many smaller communities had "volunteer fire departments", eliminating the need to keep full-time employees doing nothing but playing cards and sliding down brass poles in between fire fighting sessions. When a fire happens, phones calls are made, and this will help get everyone notified to get involved.
In my past 28 years at IBM, I have to say that you know you have good analogies when they can be used in both directions. The zoo analogy was used to prevent management from consolidating all of the EBC staff to Austin, TX. The fire department analogy helped us keep all of our lab equipment to run demonstrations.
The new self-hosted model will address both scheduling and scalability issues. We often had two-day and three-day briefings, and scheduling the rooms, and the briefing managers, based on their availability, was quite challenging.
There are three advantages to the new method:
A coordinator will merely assign rooms, no longer worrying if a briefing host is available for those days. Now, each EBC location can run at full capacity, limited only by real estate and floor space.
Subject matter experts, like myself, that often did double-duty serving as briefing hosts as needed, will have more free time. I personally will be doing more "outbound briefings" to attend conferences and visit clients at their location, eliminating the time I need to be in Tucson to host "inbound" briefings.
The awkward silence that happens when the client rep, sales or IBM Business Partner invites all the clients and presenters, but forgets to invite the briefing host, is completely eliminated.
Continuing this week's theme on Storage Area Networks, today I thought I would talkabout the various terms we use for our equipment.
One area of confusion are the adjectives "entry-level", "midrange" and "enterprise-class".What do these mean? Well, as in the case of disk and tape, these three are all relative terms that are a combination of "small, medium, large" as well as "good, better, best".
Entry-level switches are typically only a maximum of 8-16 ports.Ports can connect the switch to a server, a storage device, or another switch.These are sometimes called "edge" switches, as they might be found in the mostremote sections of an office campus, remote branches, or other isolated areasoutside the primary data center.
Midrange switches typically have a maximum of 32-64 ports.More ports on a single switch means fewer switches (and fewer cables) to manage.
These are called "directors" to distinguish them from entry-level and midrange offerings.Directors have a maximum of 140-528 ports, and because so many devices or switches can beconnected to them, they need to be extremely reliable. Directors are designed for 24x7operation, with the ability to make most upgrades and configuration changes while the boxis running (often referred to as "non-disruptive upgrades"). Availability is typically better than "five nines", or 99.999 percent, which means that the box will be up 99.999 percent of the time, or conversely, will be down lessthan 5 minutes per year.
If you are asking yourself "which size is right for my company?" or "is my company big enoughfor a director?" you are asking the wrong questions! Instead, determine a SAN configurationthat meets your workload, and then decide the components for that design.
McData coined a phrase called "core/edge" design that is considered today as "Best Practice" throughout the industry.A good write-up can be found here at SearchStorage.com. Basically, you put your big beefy "core" directors in the center of the room, and then surround it with midrange switches, that then these connect to "edge" switches, that then connect to the servers and storage near them. As you grow, this design can easilyscale to grow with you.
So, if you need help implementing a SAN for the first time, or upgrading the one you have,call IBM, we can help!
I returned safely from my trip to Tulsa, Oklahoma.
(A special shout-out to Shannon at [In The Raw] sushi restaurant, and my new friends I met at the rooftop of [the Mayo]!)
Last week I was in Auckland, New Zealand teaching Top Gun class. Top Gun teaches IBM Business Partners and sales reps how to sell our products, services, and solutions. I have been teaching Top Gun classes around the world since 1998.
(Why didn't I post sooner? Because IBM's developerWorks was getting an exciting upgrade to IBM Connections 4.0, and bloggers like me have to wait for the conversion to complete!)
While many of my trips in the USA involve traveling alone, that is not the case for Top Gun classes. Our class manager, Joe Ebidia, brought his wife Karen. Our class administrator is Hyein (Hyein is a Korean name that rhymes with rain). In addition to some local instructors, I am joined by my IBM USA colleagues Scott McPeek (Tivoli Storage) and Vic Peltz (Disk/Replication/Competitive Sales).
The rest of the teach team arrived a day or two early to adjust to jet lag. I, on the other hand, got off the plane Monday at 6am, and had a business meeting that same morning with GTS architects from Wellington.
Clockwise from left: Karen is vegetarian, and had some pasta with tomato sauce. Hyein had a lamb burger. Joe had flounder. I had salmon risotto. Yum!
(To those asking why I have only the bellies of Karen and Joe in the picture, I was focused on taking picture of the food.)
After setting up the classroom, we took a ferry over to [Devonport], a charming seaside village just minutes across the bay from Auckland. The ferry boats were close the the Central Business District our [Stamford Plaza hotel] was in, and they run every 30 minutes.
The four of us walked up to the top of Mt. Victoria to see the views of the city. I highly recommend this! Once you get to Devonport, you can walk along the streets to see all the cute shops, or enjoy the parks and natural beauty. I had [done this before], but it is always worth doing again!
The class is four days long. I had six presentations. Here were the first three:
Selling IBM Storwize V7000 and V7000 Unified. Scott McPeek had already covered SAN Volume Controller (SVC), so it was easy to explain the Storwize V7000. For the V7000 Unified, I went into more detail of the file-based protocols and features, paving the way for Vic's "Selling SONAS" later in the week.
Selling IBM Storwize V3700. Having covered the SVC and Storwize V7000, my presentation on the Storwize V3700 focuses more on the positioning of when to sell which product for particular workloads.
Understanding IBM's Big Four Initiatives. This was an interesting request. I was asked to cover Social, Mobile, Analytics and Cloud (what we internally call SMAC) from a storage perspective. Social included Social Media, Social Networking and Social Business. Mobile focused on IBM's Mobile First campaign. Analytics included big data, Hadoop, and our various solutions for performing analytics. Cloud included IBM's Cloud Computing Reference Architecture (CCRA), IBM SmartCloud Enterprise storage, our Backup and Archive clouds, and the new SmartCloud Storage portfolio.
I will save the rest of the week for the next post!
Last year in Beijing, China, one of my colleagues told me "When it rains here, cabs dry up". Normally, there are enough taxi cabs to handle normal conditions, but when it rains, people who normally walk now want to take a cab instead, and the demand goes up, resulting in being more difficult to find one when you need one.
I'm wrapping up my week here in Chicago, and it snowed yesterday. Cabs were scarce. I walked. Many others walked too, about half with umbrellas to protect themselves against the snowflakes.
Most systems are designed to handle typical average conditions. Taxi cabs in a city, for example, handle typicalamounts of traffic.
IT is different. In many cases, IT infrastructures are designed for the peaks, not the averages. Peaks can be where you need performance the most, and failure to design for peaks can be disastrous. As with any business decision, this represents a trade-off. Design for the average, and suffer through the peaks, or design for the peak, and be over-allocated and under-utilized most of the time otherwise.
Wrapping up this week's theme on Cloud Computing, I finish with an IBM announcement for two new products to help clients build private cloud environments from their existing Service Oriented Architecture (SOA) deployments.
IBM WebSphere CloudBurst Appliance -- a new hardware appliance that provides access to software virtual images and patterns that can be used as is or easily customized, and then securely deployed, managed and maintained in a private cloud.
IBM WebSphere Application Server Hypervisor Edition -- a version of IBM WebSphere Application Server software optimized to run in a virtualized hardware server environments such as VMware, and comes preloaded in WebSphere Cloudburst.
With more than 7,000 customer implementations worldwide, IBM is the SOA market leader. Of course, both of these products above can be used with IBM System Storage solutions, including Cloud-Optimized Storage offerings like Grid Medical Archive Solution (GMAS), Grid Access Manager software, Scale-Out File Services (SoFS), and the IBM XIV disk system.
IBM is part of the "Cloud Computing 5" major vendors pushing the envelope (the other four are Google, Microsoft, Amazon and Yahoo). In fact, IBM has a number of initiatives that allow customers to leverage IBM software in a cloud. IBM is working in collaboration with Amazon Web Services (AWS), a subsidiary of Amazon.com, Inc. to make IBM software available in the Amazon Elastic Compute Cloud (Amazon EC2). WebSphere sMash, Informix Dynamic Server, DB2, and WebSphere Portal with Lotus Web Content Management Standard Edition are available today through a "pay as you go" model for both development and production instances. In addition to those products, IBM is also announcing the availability of IBM Mashup Center and Lotus Forms Turbo for development and test use in Amazon EC2, and intends to add WebSphere Application Server and WebSphere eXtreme Scale to these offerings.
For more about IBM's leadership in Cloud Computing, see the IBM [Press Release].
In his blog, Paul Gillin agrees with Time Magazine's Person of the Year choice of "all of us", those of us who use the World Wide Web to do business or have fun, and to those who contribute to the internet by creating content, such as people who blog or create websites.
So, in continuing my theme this week to recap the best and worst of last year, I list my personal "tech highlights" of 2006.
Programming my Tivo Remotely.
Last September, I realized on a 3-week business trip that I had not programmed my Tivo to record the premieres of each of the new season's television shows. If you miss the first few weeks, it might be difficult to make sense of the rest of the season. Fortunately, I was able to program my Tivo remotely through the internet.
Purchasing TV shows on iTunes
Despite this, I had a repeat episode of "House" record instead of a new episode of
Still unable to make sense of what was going on in the TV show "Heroes", I was able to read the "wiki" which explained all the subtle imagery and background implied.
Using Linux to rescue lost Windows data
My disk drive failed on my laptop, and although I had most of my data backed up with Tivoli Storage Manager prior to my business trip, I had some files that I acquired or updated during the business trip. Thankfully, there are Linux "LiveCD" images that allow you to access your Windows files. You boot these LiveCD images from your CD drive, so there is no installation of Linux on the hard drive itself. If you travel as much as I do, consider bringing along some Linux CDs to get you out of trouble.
Connecting my home entertainment system to my Mac
I now have an 802.1g (54Mb) wireless hub which allows my Tivo to connect wirelessly to the internet to get daily updates, but also allows me to play all my music stored on my Mac through my home entertainment system, and I can also listen to thousands of radio stations through "Live365.com". My favorite station is "Depeche Mode Inspired" which plays songs by Depeche Mode, as well as cover versions by a variety of others.
Learning to Blog
Believe it or not, there is a right way and a wrong way to blog, and this year has been a good learning experience. IBM has a fairly healthy blogging policy, but nonetheless, say the wrong thing and I could be in serious trouble. Fortunately, that hasn't happened, and I am glad to see a fairly open exchange of ideas among the set of bloggers that discuss storage issues.
Building a Snowman in Second Life
I have been a member of Second Life now since November, but it wasn't until I entered a competition to build avirtual snowman last week that the potential of this new interface became obvious to me. There is still lots to learn, but at least now I see value in spending more time and effort learning more about it.
Getting an all-in-one printer/scanner to work with both my Mac and IBM PC
I didn't think it could be done, but here it is, my all-in-one Printer/Scanner works correctly, seemlessly, from both my Windows PC and my Mac Mini, and I have it on my home network so my laptop can use it also, wirelessly!
Using Google Language Tools to translate materials to Portuguese
I speak several languages, enough to order food in restaurants and to get around through various modes of transportation, but translation for a technical audience is more challenging. A class we normally conduct in pure English was taken to Sao Paulo, Brazil, and although most students know some amount of English, we thought it would be good to translate the test questions to Brazillian Portuguese. I took the questions and ran them through a number of translation services websites, and had local IBMers review the results. The winner was Google language tools, which required hardly any edits to the generated text. The class was a big success.
Digital Cameras and CD Burners
As I travelled from Brazil to Bolivia last August, I met a young back-packer who was on her way to Peru, but was staying in La Paz for a few days. We had a great time together, and I was able to transfer the digital photos from my Canon PowerShot digital camera into my laptop and burn her a CD to take with her to Peru.
Painting my Dining Room table
After Halloween, I accidently left my pumpkin jack-o-lantern on my kitchen table as I left for a trip, and when I got back, it had decomposed and left a terrible stain on the wood surface. After sanding the table, I determined that the best course of action was just to paint the surface. I could have just painted it a solid color, or maybe a faux finish with two colors, but instead, chose to copy a famous painting, "Le Cafe" by Alberto Magnelli. I was able to scan this into my computer, resize it, and then project the image onto my table, to then outline the image and paint. I know I would not have been able to do this free-hand.
I am sure there are other triumphs I had throughout the year, but these are the first the come to mind.
Last week, I opined that Monday's IDC announcement "IBM #1 in combined disk and tape storage hardwaresales for 2006" was in part because of a resurgence of interest in tape, with four specific examples. There was a lot of reaction and reflection fromboth sides.
On the one side...
EMC blogger Mark Twomey at Storagezilla admits that perhapsTape Isn't Dead after all,is perhaps the best place to put long-term archive data, but not for backup? EMC's "creative marketing types" put out this Fun With Tape video that I found amusing. (It asks for a first name,last name, and e-mail address, which are then embedded into the resulting video itself, and perhaps forwarded to your nearest EMC sales rep, so answer according to your wishes for privacy).
The "mummy wrapped in tape media" seems to be a common theme, and shows up again in LiveVault'svideo with John Cleese, which makes the same argument asthe EMC video above, namely: switch your backups from tape to disk because we are a disk-only vendor.
... and on the other side
JWT over at DrunkenData asks Which is greener, disk or tape?Tape is, of course, by a long shot, and an essential part of IBM's Big Green initiative, a project to invest$1US Billion dollars per year for data centers to be more efficient for power and cooling.
Sun/StorageTek blogger Randy Chalfant questions the Death of Tape, and argues thatdisk-only solutions suffer from atrophy.The results he posts from a survey of 200 customers are similar to those we've seen with customers using IBM TotalStorage Productivity Center, our software to help evaluate data usage, and identify misuse, in your data center.
To my readers in the USA, United Kingdom, Ireland, South Africa, China and Japan, and a few other countries, Happy Father's Day!
Over 4,000 issues of your favorite magazine now sit, ready for you to search and savor, on an 80GB incredibly lightweight and travel-friendly drive. This high-performance, brushed-aluminum Hard Drive measures only 3x5-inch and can easily fit inside a purse or briefcase so show it off to your tech-savvy friends and co-workers. Plus, there is plenty of extra room on the drive for future updates. Simply install The Complete New Yorker Program (installation CD provided), then connect the drive to a USB port on your Computer and have instant access to every article, poem, short story, and cartoon including every advertisement that has appeared in the magazine since 1925.
System Requirements: Windows 2000 or XP, Mac OS X 10.3 or higher, USB 2.0 port, CD-ROM drive, 750 MB of free hard drive space, 1024 x 768 minimum screen Resolution
The 750MB of disk space required on your system probably contains the indexing/metadata search system to find articles by subject, title or author. Linux is not listed, and if 750MB of disk space are required to run the program, then perhaps this system won't work with Linux at all.
The system claims that there is extra room on the disk to ingest future issues of the magazine. I wonder why they didn't put the indexing/metadata search software on the drive itself, so that it would be self-contained, rather than having a separate installation CD.
I think this is a sign of our times. The New Yorker magazine has taken the archives that they keep anyways, and made them available in bulk, in a handy disk drive delivery system. I know several people who keep boxes and boxes of back issues of all kinds of magazines, and this certainly is an improvement.
From a technology-oriented to a service-oriented approach to IT management
Companies are challenged with shifting from a technology/resource-oriented to a service-oriented approach to IT management. This involves new processes, a new reportingstructure for the IT staff, new tools and technologies, and new data to be captured.A top-down approach is recommended for large organizations, but a bottom-up approachmight be easier to implement for small and medium sized businesses.
IT service management architecture and autonomic computing
IBM has been promoting the concept of Autonomic Computing since 2001. A self-managed resource can have an autonomic manager with sensor and effector. The sensor is used to monitor status, a knowledge basecan analyze and plan for appropriate modifications, and execute these through theeffector. The Autonomic Computing Reference Architecture (ACRA) aligns with the Information Technology Service Management (ITSM) model well, with the CMDB acting asthe knowledge base for the autonomic managers. See my earlier post[Self tuning guitars and storage].
Evolving standards for IT service management
Changes to the IT infrastructure must be closely managed to avoid disruptions.IT organizations recognize that standards-based solutions enable interoperability,with less risk, to connect internal and external applications. Standards can be formally developed by standards bodies like ISO, IETF, W3C, OASIS, and DMTF; or be de facto standards that become widely used by companies, which can then laterbe adopted by standards bodies. SML and SDD are emerging standards that are incompatible with the current set of Web Services-based protocols, like WSDM, but work isunderway to try to determine a unifying standard to support all of these under ITSM.
Prospects for simplifying ITSM-based management through self-managing resources
An ideal computing system would take over a great deal of its own management.Today's IT systems are brittle, difficult to understand, and dangerous to change.The savings from automating some tasks are dwarfed by the irreducible costs of humandecision making, agreements and approvals built in formal processes. A true self-managing, scalable IT system would consist of a number of nearly-identical boxes,with a web interface to define high-level policies and provide information on utilization and performance. As the system needs to expand, it can automatically place the order. When the new boxes arrive, they are placed and connectedinto the data center, and the system configures and provisions them appropriately.
IT Autopilot: A flexible IT service management and deliver platform for smalland medium business
Using an airplane analogy, the pilot performs manual steps to get the plane safelyoff the ground, then turns it over to the autopilot for normal operations. The ITAutopilot intends to do this for IT service management in small and medium business (SMB)that may not have a large dedicated IT staff, using an SOA approach that isloosely coupled, stateless, and adhering to Web Services standards. The IT Autopilotemploys workflow-based controls, the autonomic computing MAPE model, and customizedpolicies to address SMB requirements. It could be deployed as an appliance, similarto IBM System Storage Productivity Center.
A Brief History of SVC and Storwize Family: What, How and Why?
Fellow IBM Master Inventor [and blogger] Barry Whyte gave an excellent session on the past 10 years of development history for IBM SAN Volume Controller and the rest of the Storwize Family based on its binary code. The SAN Volume Controller represents the start of a movement, what is now called "Software-Defined Storage", with a layer of abstraction that completely hides the differences between different back-end devices. The Storwize family is the most successful Software-defined Storage solution in the IT industry!
IBM Cloud Storage Architectures
IBM Clod Barrera presented an updated version of his "Cloud Storage Architecture" pitch from a technical and strategic viewpoint. From 2011 to 2015, external storage spend is increasing 25 percent for public cloud, and 17 percent for private cloud deployments, and that is not including all of the Do-it-yourselfers like Facebook who build their own storage devices from piece parts.
This year, Clod has expanded his "Cloud Storage Taxonomy" to six different categories:
OLTP/transactional, typically block-based
General purpose storage
Ephemeral storage that exists only while a specific virtual machine (VM) is running
Analytics, which tends to be more sequential than random in I/O pattern
IBM is a platinum sponsor of OpenStack, and is proud to have hundreds of contributors assigned to improve this open source initiative.
IBM Linear Tape File System - Enterprise Edition
IBM Ed Childers presented the latest announcement on Linear Tape File System [LTFS]. For a quick recap, IBM first introduced LTFS Standard Drive Edition [LTFS-SDE] in April 2010, which allowed workstations attached to single tape drives to use cartridges much like USB memory sticks. Then, IBM introduced LTFS Library Edition [LTFS-LE] which allows an entire tape library to be mounted as a file system, with each resident tape cartridge listed as a sub-directory.
Now, IBM has LTFS Enterprise Edition, which combines disk-based General Parallel File System [GPFS] with LTFS-LE, resulting in a combined hybrid disk-and-tape file system.
To provide a client's perspective, Konstantin Arnold with Biozentrum, the Life Sciences Research department of the University of Basel, Switzerland and SIB Swiss Institute of Bioinformatics presented some shocking information on their data growth. Biozentrum studies 3D protein folding, with information from the Worldwide Protein Data Bank [PDB] and [UniProt], which combines protein information from Swiss-Prot with manually annotations and TrEMBL computationally analyzed and automatically annotated entries.
Combining lab data, proteomics, deep-sequencing, imaging and high-content analysis, their storage requirements has grown exponentially, from less than 50 TB in 2009, to over 350TB in 2013. With the need to have such a large repository of unstructured data, it made sense to use LTFS-EE for this project!
IBMers presented the use of SAN Volume Controller (SVC) in a "stretch cluster" for a production environment at a bank in the Middle East. Before going into the technical details of the solution, they explained the challenges of running a bank under Sharia law. For example, Sharia law does not allow charging interest rates on borrowed money, but banks can charge fees for services. Debit cards are automatically denied at shops that are "black-listed" such as liquor stores, that are not consistent with the precepts of the Islamic religion.
The SVC implementation was rather straight-forward. IBM has offered Stretch Cluster since 2009 with version 5.1, but it only gained popularity years later when VMware pointed out that this can be used for datacenter to datacenter vMotion activity. The IBM team tested this out with a short 500 meter distance locally, before stretching it out to two locations now implemented. They have three SVC nodes managing 60TB of managed disk capacity at each data center, made up from a mix of DS8870, Storwize V7000 and DS3950 disk systems.
To demonstrate the robustness of the solution, the client requested that the IBM team demonstrate various recovery scenarios while running live in production mode! As you would expect, IBM SVC successfully handled every one.
IBM Cloud Storage with OpenStack and IBM System Storage
IBM Michael Factor presented this overview of OpenStack, and how IBM already supports various aspects of the open source initiative with products like SAN Volume Controller, XIV, and Storwize V7000.
This was the best overview of OpenStack I had heard. IBM is a platinum sponsor of this open source initiative, managed by the [OpenStack Foundation]. In traditional open source fashion, bi-annual releases are given alphabetically-ascending names. The last release was named Folsom, the current release is Grizzly, and the next release planned will be named Havana.
OpenStack is designed to manage your data center or cloud across four capabilities: Compute, Network, Storage and Shared Services. For Compute, the "Nova" project focuses on managing running VM instances, and "Glance" manages VM images that can be launched. The "Networking" project focuses on providing network connectivity. This was formerly called "Quantum", but Quantum (the company) felt there might be some confusion, so it was renamed to just "Networking".
For Storage, there are two projects, "Cinder" and "Swift". Cinder refers to persistent, external block storage, accessible via iSCSI or Fibre Channel. IBM's SAN Volume Controller, XIV and Storwize V7000 already support the Cinder API interface. Swift is focused on "object storage", which can provide an alternative way of storing information for cloud-based applications. SNIA's Cloud Data Management Interface (CDMI) is working with OpenStack to bring object storage into the mainstream.
With the Cinder API, applications can create volumes, take snapshots, set quotas, and attach these volumes to VM instances.
I realize there is a big time gap between this post and my last. Where have I been? "Where haven't I been?"... might be the better question! After my week at Edge, I flew from Las Vegas to Sao Paulo, Brazil where various protests delayed my departure, then visited clients in the Midwestern USA, then London to watch a bit of tennis. From there, I flew to Athens, Greece (and yes, more protests!), took some overdue time-off on the beach on various Greek islands, then taught a Storage Top Gun class in Bangalore, India. So, yes, I have been quite busy. I will try to catch up on typing up all my notes from the IBM Edge conference over the next few weeks!
Before dinner, I was able to catch up with my colleagues from across the pond. Here I am pictured with Ola Surowiec, a Power Systems sales specialist from Scotland.
The dinner was set up as self-service buffet style, with choices of European, Asian, and Middle Eastern cuisine. This is largely the heritage of the Ottoman empire to provide a fusion of flavors from its neighbors.
The city of Istanbul is considered the border between Europe and Asia, with one side of the city on the "European" side, and the other side of the Bosphorus strait being the "Asian" side.
With a population of over 14 million, Istanbul forms one of the largest urban agglomerations in Europe, second largest in the Middle East and the third-largest city in the world by population within its city limits.
The entertainment started with two [belly dancers], one male and one female. (IBM is an equal opportunity employer!) For those not familiar with this particular form of performance art, it is improvised folk dances based on torso articulation and abdominal movements.
I have seen dancers before in Egypt, the country that most people associate with the origin of belly dancing, but the Turkish version is considered more energetic and athletic. Certainly both of our dancers were quite flexible.
This was followed by a live cover band that played the latest English-language hits. Several Americans at the table asked "Wait? We come all the way to Turkey and the local band sings the songs in English?"
In the corner, attendees were invited to dress up as their favorite sultan to take photograph. Here for example, are some of the members of the STU event team. Mo McCullough, Don Meyer, Marlin Maddy, Glenn Anderson and Alex Abderrazag pose with two lovely local ladies in full costume.
The word "sultan" derives from the Arabic word meaning "strength", "authority" or "power". Sultans ruled the Turkish empire from 1299 to 1922.
The [Topkapi palace], where I visited earlier in the week, contains clothing on display of the sultans and princes from the second half of the 15th century to the early 20th century.
This week I was in Palm Springs in meetings with clients, prospects, business partners and IBM sales reps.
Tuesday consisted of "outdoor meetings", but the high winds caused some people to arrive late, and others to land in the various sand traps and water hazards. A "welcome reception" event allowed everyone to socialize and get to know the IBM experts and executives. Two of my colleagues, Mike Stanek and Dave Wyatt, were with me also in Australia last week, and so the three of us were discussing recovery from jet lag.
Wednesday was organized as a main tent event, where everyone met into one large room to hear our strategy,latest set of offerings, and customer testimonials. This was done indoors, of course, which was a good thing as the winds were now gusting up to 50 miles per hour, knocking over windmills and making the local news.
Here's a quick sample from the testimonials:
An insurance company virtualized their IBM DS8000, DS4000, ESS 800 and EMC DMX3 high-end disk with theIBM System Storage SAN Volume Controller and got higher availability and performance. Data migrationefforts that used to take six(6) hours of admin time now took less than one hour, and with no system downtime.They have a total of 350TB virtualized under SVC now, but plan to extend this for a variety of other projects.
A bank presented their success using "Global Mirror" (IBM's asynchronous two-site replication disk mirroring capability).Their previous "business continuity" plan was called 2-20-24 for 2 sites that were 20 miles apart and recovery time objective (RTO) of 24 hours. With the events of Hurricane Katrina, this was considered inadequate, and a new2-200-6 plan was requested, across 200 miles with a recovery time objective of only 6 hours. The chose to deploythis one application at a time, to learn and grow by experience in each phase. They started with Microsoft Exchange e-mail application running under VMware on BladeCenter servers, and wereable to recover remotely within 1 hour. They are now looking to refine and automate the recovery process, perhapswith IBM TotalStorage Productivity Center for Replication and Geographically Dispersed Open Clusters (GDOC).
A healthcare provider presented their success with tiered storage, managing a 475TB mix of IBM DS8000, DS6000,DS4000 and HP EVA disk arrays. The key was having centralized storage management from IBM, which allowedthem to shrink provisioning time from 3 weeks average, to now 96% of their storage provisioning requests are completedin less than 1 week. Moving data between storage tiers was non-disruptive, and the significantcosts savings greatly justified the change in "mindset" that required some training on the new environment.
Thursday we offered a series of "workshops" on specific topics. These were interactive sessions to discuss installation, design and deployment of various solutions. The event ended early enough so that people couldreturn home, or go to the practice range, which reminded me of this inspiring video on How to play golf as well as Tiger Woods.
The event got great reviews, and I look forward to the next one. Until then, enjoy the weekend!
The "corporate bloggers" from the various storage vendors often mention their opinions about IBM products. Sometimes, they say something nice, and other times they poke fun. It's good to read the various opinions. Most are well-thought and well-written.
EMC blogger Chuck Hollis has a post about the various categories that industry analyst IDC used for external controller-based disk in their most recentQ4 Storage Scorecard.I agree with Chuck that it is good to have independent analysts that take an objective look across all storage vendors to provide the facts on various makes and models. Both IBM and EMC took marketshare in 4Q, so we cancongratulate ourselves and each other for the efforts needed to make this happen.
Chuck mentions that while EMC and HDS high-end boxes are similar, perhaps IBM's "DS" series is different enough to question putting it in the same "high-end" category. It's not clear if Chuck is poking fun at the fact that theIBM DS family spans multiple categories; or an admission thatthe IBM DS8300 Turbo is faster than the EMC DMX-3 and HDS USP offerings. Perhaps we need a new categorycalled "super high-end"?
IDC doesn't publish their data by price band, but we can infer from the products in each how they decidedwhich products were grouped into which categories. Let's examine the entire IBM DS family in the various categories.
Our newest offering is the IBM System Storage DS3000 series. Some analysts call this category "low end", but IBM prefers using "entry level". These have an attractivelow acquisition price, very easy to set up, and are intended for the Intel and AMD servers, such as IBMBladeCenter, System x, as well as servers from HP and Dell. Disk arrays in this category typically have listprices below $50,000 USD.
Our midrange offering is the IBM System Storage DS4000 series. These are designed for Linux, UNIX and Windows based workloads.Some call these server platforms "open systems", or sometimes "distributed systems". The DS4000 systems are rack-optimized modularunits, providing plenty of options and trade-offs between price and performance for price-sensitive customers.The "high end" model of the DS4000 series is the DS4800, and has very impressive performance characteristics.Disk arrays in this category typically have list prices in the $50,000 to $299,000 USD range.
IBM System Storage DS6000 seriesis one of our enterprise class offerings. DS6000 offers mainframe attachment comparable to what EMC DMX or HDS USP offer for their "enterprise class" or "high end" models, but uses substantially less power and in a much more compact modular rack-optimized packaging. Disk arrays in this category typically have list prices at $300,000 USD and above.
Super High End
Perhaps IBM and EMC can work together to petition IDC to adopt this as a new category, based on performance,rather than list price. Is the storage marketplace ready for a fourth category?As Chuck mentioned on his blog, IBM is #1 for mainframe disk storage, and perhaps it is because the IBM System Storage DS8000 Turbo series does so well on most mainframe workloads. No offering from EMC or HDS meet or beat the SPC benchmarks for the DS8000 Turbo. You can see the results in the Executive Summary or read the Full Report.
Thanks to IBM's innovative Adaptive ReplacementCache algorithm, IBM DS8000 performance shines best handling read-intensive random-access workloads that mainframes do most often. These types of workload are modeled by the SPC-1 benchmark. In cases of write-intensive, sequential processing, the differences are less substantial, as disk arrays from all manufacturers drop down to the native performance capabilities of the 10K and 15K RPM drives.
I'll give you a real example. Not long ago, I waspart of a team to help resolve a performance bottleneck on-site at the customer location. The customer had an interesting "composite application" where data was processed on AIX platform (IBM System p), which passed the data to a Linux partition running on the IBM System z mainframe,which in turn used Java SQL to post updates to a DB2 database on z/OS partition, which then wrote out through FICON adapters to an HDS USP device. IBM and HDS worked together to help the customer figure out why they weregetting disappointing throughput and response times. IBM brought in experts on AIX, TCP/IP, Java, Linux, z/OS and FICON. HDS had their experts too, and tried to improve performance by quadrupling the storage capacity, and spreading the data out across more spindles. That didn't work. As it turns out, HDS disk just couldn't deliver the performance required. The software and mainframe were all well tuned. They replaced the HDS withan IBM DS8000 array, and it met all the service level requirements. Problem solved.
The problem with having this new "super high end" category, of course, is that only IBM plays in it, so it wouldn'toffer the marketplace much of a comparison. For now, we'll just have to settle for being the fastest in the samecategory as EMC DMX and HDS USP.
Storage is a competitive marketplace.Both EMC and HDS are reputable companies that make quality products that attach to IBM System z mainframe servers. Not all workloads are mission-critical or performance-sensitive. For less critical workloads, perhaps you may find EMC or HDS performance is "good enough".
But if performance is important to you, you should consider IBM on your list of vendors for your next purchase decision. Let IBM help you prove it to yourself, running your specific workloads side by side with your existing equipment.
Well it's Tuesday again, and you know what that means? IBM announcements! Many of the announcements were made by IBM Executives at the [IBM Pulse 2014 conference].
IBM BlueMix is the newest cloud offering from IBM, providing Platform-as-a-Service (PaaS) offering based on the Cloud Foundry open source project that promises to deliver enterprise-level features and services that are easy to integrate into cloud applications.
This week, my fifth-line manager Tom Rosamilia, IBM Senior Vice President IBM Systems & Technology Group and Integrated Supply Chain made two announcements at Pulse. First, in additional to x86-based servers, SoftLayer will also offer POWER-based servers to run AIX, IBM i and [Linux on POWER] applications.
Second, SoftLayer will support PureApplication Patterns of Expertise. What is a pattern of expertise? It can be as simple as a virtual machine encapsulated in [Open Virtual Format], to more dynamic architectures, packaged with required platform services, that are deployed and managed by the system according to a set of policies.
Patterns simplify and automate tasks across the lifecycle of the application. Customers and partners alike are [seeing significant reductions in cost and time] across the application lifecycle with the deployment of a PureApplication System.
Also, this week at Pulse, Robert LaBlanc, IBM Senior Vice President of Software and Cloud Solutions, announced [IBM plans to Acquire Cloudant] which offers an open, cloud Database-as-a-Service (DBaaS) that helps organizations simplify mobile, web app and big data development efforts.
When I introduced [SmartCloud Virtual Storage Center] back in October 2012, I mentioned that it was a great solution for large enterprise that have all of their disk behind SAN Volume Controller (SVC).
To reach smaller accounts, IBM has announced two new offerings:
IBM SmartCloud Virtual Storage Entry for customers that have less than 250TB of disk behind two or four SVC nodes. It is priced per terabyte, by the amount of capacity that is virtualized.
IBM SmartCloud Virtual Storage for Storwize Family for customers that have other Storwize family products (Storwize V7000 or V5000, for example). It is priced per the number of storage enclosures that are managed by the Storwize family hardware.
Last week, Paul Weinberg of eChannelLine.com asks Is this the year of the SAN (again)?So, I thought this week I would cover my thoughts and opinions on storage networking. We oftenfocus on servers or storage devices, and forget that the network in between is an entire worldon itself.
I believe Mr. Weinberg is basing this on the idea that in 2007, over 50 percent of disk will beattached over SAN, edging out the alternative: Direct Attached Storage (DAS). But perhaps 50 percentis the wrong number to focus on. In 2007, The United Nations estimates thatcities will surpass rural areas, with just over 50 percent of theworld's population. Does that make this the "Year of the City"? Of course not.
Instead, I prefer to use the methodology that Malcolm Gladwell uses in his book, The Tipping Point.(I have read this book and highly recommend it!)Gladwell indicates that the tipping point happens at the start of the epidemic, not when it is half over.Isn't it better to celebrate the sweet 16 debutante ball when young ladies have completed their years of training and preparation, and are ready to be introduced to the rest of the world, rather than after they are thirty-something, married with children.
Let's explore some of the history. Stuart Kendric has a nice 7-page summary on theHistory & Plumbing of SANs.
IBM announced the first SAN technology calledEnterprise Systems Connection (ESCON) way back in September 1990. This allowed multiplemainframe servers to connect to multiple storage systems over equipment called "ESCON Directors" that directedtraffic from point A to point B. Before this, mainframes sent "ChannelCommand Words" or CCWs, across parallel "bus and tag" copper cables. ESCON was serial overfiber optic wiring. SANs solved two problems: first, it reduced the "rat's nest" of cables between many serversand many storage systems, and second, it extended the distance between server and storage device.
For distributed systems running UNIX or Windows, the CCW-equivalent over parallel cables was called Small ComputerSystem Interface (SCSI). The SCSI command had over 1000 command words, so for its Advanced Technology (AT) personal computers (PC AT), IBM introduced a subset of SCSI commands called ATA (Advanced Technology Attachment). ATA drives supportedfewer commands, ran at slower speeds, and were manufactured with a less rigorous process. Today ATA drives are about 55 percent the cost per MB as comparable SCSI drives.
Anyone who has ever opened their PC and found flat ribbon cable with eight or sixteen wires in parallel, can understand that the same issues applied externally. Parallel technologies arelimited to distance and speed, as all the bits have to arrive at the end of the wire at approximately thesame time. Direct attach schemes with every server attaches directly to every storage device were also problematic.Imagine 100 servers connected to 100 storage devices, that would be 10,000 wires!
So, a new technology standard was developed, called Fibre Channel, ratified in 1994.The spelling of "Fibre" was intentionally made different than "Fiber" on purpose. "Fibre" is a protocol thatcan travel over copper or glass wires. "Fiber" represents the glass wiring itself.
Fibre Channel is amazingly versatile. For today's Linux, UNIX and Windows servers, it can carry SCSI commands, and the combination of SCSI over FC is called Fibre Channel Protocol (FCP). For the mainframe servers, it can carry CCW commands. Running CCW over Fibre Channel is called FICON. This convergence allows mainframes and distributed systems to share a common Fibre Channel network, using the same set of switches and directors.
We saw the use of SANs explode in the marketplace over the past 10 years, and then cool down with a series of mergers and acquisitions. Last year, Brocade announced it was acquiring rival McData, so we will be down to two major players, Cisco and Brocade.
So, IMHO, I think we are well past the "Year of the SAN".
This week, the [Global Language Monitor] announced that "Web 2.0" became the One Millionth word of the English language. The average American only uses about 10,000 word vocabulary.
One way to improve your vocabulary is to read my blook (blog-based book), Inside System Storage: Volume I, which includes a 900-word glossary of storage-related terms. My blook is now available in hardcover or paperback at [Amazon] as well as direct from my publisher[Lulu]:
I have started working on a new book which I hope to have available for purchase later this year.
The Harvard Extension School is running a course focused on virtual law with a Second Life component. Rebecca Nesson (’Rebecca Berkman’ in Second Life) is teaching the class. The lectures, which look fascinating, are available to at-large participants on Berkman Island [SLURL: http://slurl.com/secondlife/Berkman/113/70/24].
You can attend the lectures in Second Life on Monday evenings from 8:00-10:00pm EST (5:00-7:00pm SL time). Videos of past lectures are linked on the course’s web site, where you can also find the syllabus, a wiki, and more.
The US version of The Office (which does an excellent job of being almost as funny as the BBC version) is no stranger to life online. It’s fun to spot Kevin, Meredith, Creed, Roy, Pam all on MySpace, and Dwight has a blog. This week they dipped into Second Life. The very same week as CSI:NY; It’s all getting very mainstream.
Of course, the Office’s treatment of SL was as tongue-in-cheek as you’d expect…
Dwight:“Second Life is not a game. It is a Multi User Virtual Environment. It doesn’t have points or scores or winners or losers.”
Jim:“Oh, it has losers.”
Steve Nelson at Clear Ink, the team behind bringing the office into SL for the episode, has [written about the project] and carefully lists the locations and clothing used.
I watched this episode and loved how they were able to blend it in seamlessly without looking out of placeor awkward reference.
Cisco Systems Inc. has been staging virtual meetings between developers and channel partners in Second Life for more than a year, but this invitation was a first for me. So a presentation announcing the winners of a networking technology innovation contest -- inside a Second Life simulation -- seemed like the place to be.
I'm probably an SL noob (for newbie) by most standards, but I've spent enough time there to know most of the ways to move and how to search out islands and events.
In all, I would say the Cisco event sparked my interest in the SL virtual meeting format, but my attention was focused more on making things in SL work smoothly than on the material presented.
I've had some interesting conversations with event-coordinators looking for advice on setting up events in Second Life, so I suspect that is a good sign that this is still growing momentum.
Tuesday is always good for announcements. Today, Gartner, Inc. announced that IBM has taken over HP in its climb to the top. I'll quote directly from today's press release:
STAMFORD, Conn., March 6, 2007 — Worldwide external controller-based (ECB) disk storage revenue totaled $15.2 billion in 2006, a 4.1 percent increase over 2005 revenue of $14.6 billion, according to Gartner, Inc.IBM overtook Hewlett-Packard for the No. 2 position in 2006 (see Table 1). IBM’s worldwide ECB market share increased to 15.8 percent, while HP’s market share dropped to 13.1 percent.
IBM beat HP both in 4Q06, as well as 2006 full year.You can read more about it from Gartner Dataquest report “Market Share: Disk Array Storage, All Regions, All Countries, 1Q05-4Q06" on their website. (Note: non-IBMers might need an account with Gartner to access this, not sure)
The focus was on external controller-based disk, not external controller-less SCSI/SAS disk, not disk arrays posing as virtual tape libraries, nor any disk sold inside HP, Sun, IBM or Dell servers. This is to compare with disk-only vendors such as EMC and HDS. The revenues reflect hardware only, including hardware-related parts of financial leases and managed services. Revenues from optional priced software features such as multi-pathing drivers, management software, or advanced copy services were excluded.I discussed these types of analyst reports back in blog post last September: Space Race Heats Up.
These marketshare numbers are based on revenues, not units or terabytes. When a box gets sold, the revenue was counted toward the vendor that sold it, not the manufacturer that built it. In this last report:
When Dell sells an EMC box, it gets counted as Dell. When Fujitsu Siemens sells an EMC box, it gets counted as "Other".
When HP sells an HDS box, it gets counted as HP. When Sun sells the HDS box, it gets counted as Sun.
When IBM sells its System Storage N series (from the OEM agreement with NetApp), it gets counted as IBM. Both IBM and NetApp experienced growth in the NAS/unified storage arena.
It's still cold here in the Washington DC area, but at least good news like this helps warm me up!
The gondolier propels the boat with an oar, and stopped rowing a few times to belt out beautiful Italian songs.
Truly impressed, I asked the gondolier how long was the training for this job. "Six weeks!" he answered. Wow! Where can I learn to sing like that in six weeks?
He clarified. No, the Venetian hotel hires competent singers, and then spends six weeks to teach them to row the gondola. Duh!
I asked Vasfi Gucer, our ITSO project leader for this residency, why there were so many Cloud topics on the agenda for this social media training. He explained it was just as important to emphasize "why" people need to be passionate about Cloud, in addition to the "what" and "how" of blogging.
This reminded me of this quote from fellow author Hugh MacLeod. I highly recommend his series of books.
"Blogging requires passion and authority. Which leaves out most people."
--- Hugh MacLeod.
Vasfi had invited Cloud experts who already have the authority to blog, and the point of this residency is for the residents to become passionate in sharing their expertise.
Here are some of the people that spoke on Cloud:
Ric Telford, IBM VP of Cloud Services
Ric Telford shared with us IBM's point of view of where the Cloud industry is going. He has been in this job position since 2009, and shared with us the history of how the IBM Cloud business has evolved in the past four years.
Jane Munn, IBM VP Business Line Executive for Cloud hardware
As the Center of Competency on Cloud for all 12 IBM Executive Briefing Centers in my group, I had to report to Jane Munn on a frequent basis. I was pretty candid on those calls on what we should change, and I am glad to see that many of my suggestions have been implemented, or being considered for 2014.
Michael Fork, IBM Lead Architect for Hosted Private Cloud
Michael Fork gave two great presentations, one on [IBM SoftLayer] Cloud services, and the second on IBM's support of open standards, such as [OpenStack] and Cloud Foundry.
Hans Zai, IBM Cloud Service Line Leader; and Odilon Magroski Goulart Junior, IBM Technical Solution Architect
All the residents had to present in front of the class on their expertise. Hans and Odilon presented their work on [IBM SmartCloud for SAP Applications]. Hans is from Sweden, and Odilon from Brazil, so their perspectives on this was quite interesting.
When IBM renamed LotusLive to [SmartCloud for Social Business], I thought this would be the naming convention for all of our Software-as-a-Service (SaaS) offerings.
But SmartCloud for SAP Applications is a Platform-as-a-Service, providing the SAP environment as a platform, which allows clients to then deploy their customized SAP applications on this platform.
What did I present on for my "Share your expertise" session? IBM System Storage, of course! Storage is a critical part of Cloud!
So, my gentle readers, what topics do you want me to write about that combines Storage and Cloud? Enter your suggestions in the comments below.
This week and next I am touring Asia, meeting with IBM Business Partners and sales repsabout our July 10 announcements.
Clark Hodge might want to figure out where I am, given the nuclearreactor shutdowns from an earthquake in Japan. His theory is that you can follow my whereabouts just by following the news of major power outages throughout the world.
So I thought this would be a good week to cover the topic of Business Continuity, which includes disaster recovery planning. When making Business Continuity plans, I find it best to work backwards. Think of the scenarios that wouldrequire such recovery actions to take place, then figure out what you need to have at hand to perform the recovery, and then work out the tasks and processes to make sure those things are created and available when and where needed.
I will use my IBM Thinkpad T60 as an example of how this works. Last week, I was among several speakers making presentations to an audience in Denver, and this involved carrying my laptop from the back of the room, up to the front of the room, several times. When I got my new T60 laptop a year ago, it specifically stated NOT to carry the laptop while the disk drive was spinning, to avoid vibrations and gyroscopic effects. It suggested always putting the laptop in standby, hibernate or shutdown mode, prior to transportation, but I haven't gotten yet in the habit of doing this. After enough trips back and forth, I had somehow corrupted my C: drive. It wasn't a complete corruption, I could still use Microsoft PowerPoint to show my slides, but other things failed, sometimes the fatal BSOD and other times less drastically. Perhaps the biggest annoyance was that I lost a few critical DLL files needed for my VPN software to connect to IBM networks, so I was unable to download or access e-mail or files inside IBM's firewall.
Fortunately, I had planned for this scenario, and was able to recover my laptop myself, which is important when you are on the road and your help desk is thousands of miles away. (In theory, I am now thousands of miles closer to our help desk folks in India and China, but perhaps further away from those in Brazil.) Not being able to respond to e-mail for two days was one thing, but no access for two weeks would have been a disaster! The good news: My system was up and running before leaving for the trip I am on now to Asia.
Following my three-step process, here's how this looks:
Step 1: Identify the scenario
In this case, my scenario is that the file system the runs my operating system is corrupted, but my drive does not have hardware problems. Running PC-Doctor confirmed the hardware was operating correctly. This can happen in a variety of ways, from errant application software upgrades, malicious viruses, or in my case, picking up your laptop and carrying it across the room while the disk drive is spinning.
Step 2: Figure out what you need at hand
All I needed to do was repair or reload my file sytem. "Easier said than done!" you are probably thinking. Many people use IBM Tivoli Storage Manager (TSM) to back up their application settings and data. Corporate include/exclude lists avoid backing up the same Windows files from everyone's machines. This is great for those who sit at the same desk, in the same building, and would be given a new machine with Windows pre-installed as the start of their recovery process. If on the other hand you are traveling, and can't access your VPN to reach your TSM server, you have to do something else. This is often called "Bare Metal Restore" or "Bare Machine Recovery", BMR for short in both cases.
I carry with me on business trips bootable rescue compact discs, DVDs of full system backup of my Windows operating system, and my most critical files needed for each specific trip on a separate USB key. So, while I am on the road, I can re-install Windows, recover my applications, and copy over just the files I need to continue on my trip, and then I can do a more thorough recovery back in the office upon return.
Step 3: Determine the tasks and processes
In addition to backing up with IBM TSM, I also use IBM Thinkvantage Rescue and Recovery to make local backups. IBM Rescue and Recovery is provided with IBM Thinkpad systems, and allows me to backup my entire system to an external 320GB USB drive that I can leave behind in Tucson, as well as create bootable recovery CD and DVDs that I can carry with me while traveling.
The problem most people have with a full system backup is that their data changes so frequently, they would have to take backups too often, or recover "very old" data. Most Windows systems are pre-formatted as one huge C: drive that mixes programs and data together. However, I follow best practice, separating programs from data. My C: drive contains the Windows operating system, along with key applications, and the essential settings needed to make them run. My D: drive contains all my data. This has the advantage that I only have to backup my C: drive, and this fits nicely on two DVDs. Since I don't change my operating system or programs that often, and monthly or quarterly backup is frequent enough.
In my situation in Denver, only my C: drive was corrupted, so all of my data on D: drive was safe and unaffected.
When it comes to Business Continuity, it is important to prioritize what will allow you to continue doing business, and what resources you need to make that happen. The above concepts apply from laptops to mainframes. If you need help creating or updating your Business Continuity plan, give IBM a call.
It's official! IBM System Storage TS1120 tape drive takes home the gold award, the product of the year, announced by Storage magazine.
I spent 18 hours traveling from Australia to China yesterday, and we were partially delayed due to weather, but felt that it was necessary to discuss the innovative use of encryption on this drive.
While most consider the TS1120 an "Enterprise-class" tape technology for the mainframe, it is also attachable to the smallest distributed systems running Windows, Linux, or various flavors of UNIX. Rather than limit users with an Encryption Key Manager that only ran on z/OS, IBM instead chose to implement it in Java, that can be run on anything from z/OS to Linux, Unix and Windows platforms, giving clients choice and flexibility in their deployment.
The design is quite clever and elegant. In the encryption world, there are two ways to encrypt.
This is very fast, because it uses a single key for both encryption and decryption, and can be incorporated on a chip. The problem is that anyone with the key can read the sensitive data.
This is slower, but more secure, using two separate keys. The public "encryption" key takes clear data and encrypts it. Anyone can be freely given this key, as they cannot use it to decrypt any other data. The private "decryption" key is able to decrypt the data, so that one is kept secret. If two business plan to exchange lots of tapes, they can exchange their "encryption" keys to each other.
So, let's say that Green, Inc. wants to send a tape to Blue, Co. Blue has already provided its public "encryption" key to Green, so Green does the following:
Generate a unique data key, will call it the "red key", and there is one for each tape. It is a standard AES 256-bit symmetric key that can be processed with less than one percent overhead on the tape drive. All the data is encrypted with this key.
Store the red key on the tape. How does Green give Blue the red key? Green encrypts it with Blue's RSA 2048-bit public "encryption" key. This is stored on three places on the tape cartridge, one in memory, and the other two on the media itself.
Sends the tape over to Blue Co.
When it arrives on the dock at Blue Co., they do the following:
Mount the tape and decrypt the "red key" using Blue's super-secret private decryption key.
Pass the "red key" to the tape drive, and have it read, append or re-write the tape.
If the super-secret private key is ever compromised, all you have to do is mount the tape, unlock the red key with the old private key, and re-lock the red key with a new public key. Since the red key doesn't change, the rest of the data can be left in tact. The whole process takes less than 5 minutes, compared to Sun Microsystems method, which could take 1-2 hours per cartridge, having to decrypt and re-encrypt the entire data stream.
I am back safely from my travels to New Zealand and Australia, and would like to wish everyone today a Happy [Earth Day]!
The Tucson area has been continuously-inhabited by people for the past 3,500 years. One of the great challenges for this arid desert region is water. Recently, Tucson was selected for a [2013 IBM Smarter Cities Challenge] grant. Here is an excerpt from a blog post by Tucson Mayor Jonathan Rothschild titled [Ensuring Tucson's Water Future]:
"One critical area for cost-effective investment is technology. We are converting all of our customer water meters to digital in order to reduce the amount of labor required to manually read all the 225,000 customer meters each month. And we are replacing our Supervisory Control and Data Acquisition (SCADA) system in order to improve our ability to control and manage our water distribution system.
I was pleased that Tucson was selected for a 2013 IBM Smarter Cities Challenge grant. As a result, a team of senior IBM executives came to Tucson for three weeks to listen to our story, learn about our water system and lend their expertise. They came from North Carolina, Texas, New York, California and Virginia to learn about how one of the most arid American cities is setting the standard for wise water use. The IBM team lived in our community and worked with the Tucson Water Department. They learned a great deal and helped us even more.
The Smarter Cities team's final report delivered exactly what we were looking for. It contained a roadmap with both shorter and longer term recommendations. The report did not recommend additional investments beyond our means, but it did make an effective case for the timing and scheduling of our planned investments – recommendations which will help us achieve better near-term results while we develop sustainable practices for this ongoing project. The four areas of improvement detailed in the roadmap were:
Improve customer service with automated metering
Modernize our meter management systems
Implement advanced operations management systems
Build additional capacities for our existing information technology systems
It's clear that IBM has made a strategic decision to focus on the opportunities and challenges facing cities around the world through its Smarter Cities program. They understand that a city is a 'system of systems,' and that comprehensive analyses of the ways these systems interact with one another and with the populations they serve are critical to improving the quality of life of citizens everywhere. IBM's selection of Tucson as a global smarter city has given us the chance to demonstrate that we have some of the highest standards for resource management, conservation, financial planning and community engagement for municipal water departments anywhere in the United States."
While this is certainly good for the environment, IBM's focus on helping the Earth become a smarter planet has been good for its bottom line as well. According to the latest 1Q 2013 financial results, IBM revenues related to Smarter Planet initiatives, including the Smarter Cities campaign, have increased 25 percent year-to-year.
Yesterday, most of the USA moved its clocks forward an hour. Arizona and Hawaii don't bother, as there is plenty of daylight in both states. While it may seem that Arizonans are not "affected" by Daylight Saving Time (DST), we are, because we have to deal with the time zone offsets with those we talk to in other states. (Note: it is SAVING not SAVINGS, many people mistakenly say "Daylight Savings Time", which is incorrect).
Year round, Arizona is on Mountain Standard Time (MST), which is GMT-7. Figuring out what time Arizona can be remembered by a simple mnemonic:
In the winter time, Utah, Colorado, New Mexico, and Arizona are all on MST, so best American ski resorts are all on the same time zone. People who hop from one ski resort to another by helicopter don't have to reset their watches as they move into or out of Arizona.
In the summer time, Arizonans head to San Diego, Los Angeles or other parts of California, where it is not so hot. California is on PDT, which is the same as MST. People who hop from Arizona wineries and vineyards to those in California and Oregon can easily cross the Arizona-California border without having to reset our watches.
Those in Second Life may have noticed that "Second Life time" (SL time) shifted from PST to PDT. That is because their servers reside in San Francisco, California.
I will wrap up this week's theme on travel, conferences and Japan discussingGroundhog day, celebratedtoday (Feb. 2) in the US.
I thought of this because there was a 2003 movie called"Lost in Translation", the title of yesterday's post. This movie is about an American actor, played by Bill Murray, coming to Tokyoto film a whisky commercial. I first saw it with my sister and father, and we musthave been the only three who have actually been to Japan, as we were laughing hysterically,while the rest of the audience was utterly confused. If you have never been to Japan, see the movie before you go, then see it again after you get back home.
Ten years earlier, Bill Murray also played the lead role in another movie called"Groundhog day".In the movie, Bill Murray's character is TV newsman "Phil Connors" who travels to a small townwhere they bring out a small groundhog. If the groundhog can see his shadow, it predictsat least six more weeks of winter. If it does not, winter will end sooner. The nextday, Phil wakes up to realize that he is re-living the same day, over and over, like a modern-day Sisyphus or Promethius. Howhe handles himself in this situation, is what makes the movie so memorable.
When I explain what I do for IBM, to people I meet at home and abroad, I get asked the same set of questions.
Don't you get bored presenting the same presentations?
The fact is, I never give the same presentation twice. Since I focus mostly on visual informationand what I say, versus the words of text on the page, I am able to customize my presentation toeach unique audience. In much the same way that Bill Murray's character managed to do somethingfun and different each day in the movie, despite his situation.
I do pity those presenters who focus entirely on text, turning their back to the audience, and then reading verbatim what is on each page.They should read Seth Godin's Really Bad PowerPointwith advice like "Bullets are for the NRA".
Another problem are presenters who apologize because they did not develop the materials they are presenting. Sorry, bub, you present it, you own it. The only person held accountable fora bad presentation at a conference is the speaker. When I make charts for others, I expect themthem to adjust it to their own speaking styles.
As a speaker, if you inherit materials fromsomeone else, have the courage to change it, or accept the parts you can't change, and have thewisdom to know the difference.
Don't you get tired of traveling?
At first I thought this was odd. It's like asking "Don't you get tired of doing different things and eating different foodswith different people in a different country every week?" How can anyone grow tired of variety?
As with any question, you have to go inside the mind of the person asking the question.For most people, travel is an ordeal, outside their comfort zone. They are travelingto attend a funeral, family reunion, or a theme park with spouse and kids in tow.If that is the only kind of traveling a person knows, then it is understandablewhy they might ask this question.
Don't you get annoyed answering the same questions at conferences?
As if this only happens at conferences!
Seriously, it might be the 17th time I've heard the question asked, but might be onlythe first time the person is asking it, and my response may be the crucial "first impression"that sets the stage for later engagements.
In this case, I focus on continuous improvement. What is the best way to answer thisquestion? How could I have answered that better? How could I have phrased the answerso it will be well-remembered? Again, like Bill Murray's character in "Groundhog Day",have fun with it, take advantage of the opportunity for improvement.
Continuing my coverage of the ITSO Cloud Social Media Residency, the second day explained the ITSO Residency method of blogging, which was somewhat different than the method I presented on the first day.
Hillary explained how to find commercially-licensed stock photos, clip-art and graphics from various IBM repositories.
I generally use my own photos, drawings and charts, cropped and enhanced using the GNU Image Manipulation Program [GIMP] software tool. Sometimes I find graphics under a [Creative Commons] license.
These additional resources for photos will definitely come in handy!
Caroline Wall, IBM ITSO Copy Editor
While having blog posts with a [few misspelled words] and grammatical errors demonstrates [warts-and-all] authenticity, I make a point to double-check the spelling of proper names: people, companies, brands, locations, products, services and solutions.
Caroline explained the process of submitting blog proposals, and if approved, how to submit the blog post written in MS Word or Lotus Symphony. The ITSO team felt most residents already know how to use these word-processing tools, allowing the residents to focus on what to write. Think of them as training wheels until you learn HTML!
I also started out using [WYSIWYG editors], but have since switched over to writing direclty in native HTML using [Gedit] text editor software, which is available on Linux, Windows and Mac OS.
For half the residents, English is not their native language. When a blog post is submitted, Caroline will then edit for spelling, grammar and style. IBM's style is similar to the [Associated Press (AP) Style] used by many newspaper journalists. The revised posts are then returned to the author for approval or discussion.
While English is not my native language either, I generally act as my own editor. Occasionally, I do enlist the services of Jeff Antley from developerWorks to help with HTML formatting issues.
Kevin Allen, IBM Social Business Manager
Kevin takes the edited blog posts from Caroline, converts them to HTML, and posts them to the group blog [ThoughtsOnCloud.com].
(For those who want to learn HTML, I like Kevin Werbach's [Bare Bones Guide to HTML] for explaining the structure of ordered lists, unordered lists, definition lists, tables and embedded graphics or other rich-media objects. I also use VisiBone's [HTML Color Codes] reference charts when I need to change font or background colors.)
Blog posts need attract attention. Kevin explained how to draw traffic to your blog post by cross-posting links other social media sites like [Facebook], [Google+] and [Twitter]. I comb through the [Snowclones Database] for ideas to write a catchy title and opening paragraph.
Kevin also suggests using appropriate keywords that will enable Search Engine Optimization (SEO). For my SEO, I finalized each blog post with plenty of relevant [Technorati] tags.
There is more than one way to write a blog post! In either case, the end result is educational, entertaining and engaging content that people want to read.
Which "corporate blogs" do you follow regularly? Enter your comments below!
Registration for [IBM Pulse 2008] is now open! This is the first ever global conference to cover not just Tivoli Storage software, but also the rest of Tivoli portfolio,Maximo and Tivoli Netcool products, and disciplined service management and governance practices and procedures.
Join us on May 18-22 in Orlando, Florida. You'll learn how IBM service management solutions can give you the visibility needed to see all aspects of your business and manage it against objectives, control to secure assets, and automation to drive business agility for competitive advantage.
Leverage this opportunity to meet with fellow clients, IBM partners, industry analysts, and IBM experts in an environment dedicated to the latest technology, trends, and best practices in service management. Whether youl are in network and service operations, IT, the executive office, line of business or services sales, IBM Pulse offers keynote presentations, in-depth seminar sessions, exhibitions and hands-on labs.
But wait, there's more!
One-on-one meetings with IBM executives and industry experts
Presentations by more than 100 customers sharing their real-world experiences and lessons learned
An evening of "Speed Training" (a la [speed dating]) for technology consulting: Ask specific questions of our technical subject matter experts – and get answers instantly
I realize this conference is five months away, however one of my pet peeves is learning about a conference, especially a first-of-its-kind conference like this one, at the last minute, and not having time to plan accordingly. Travel budgets are tight for lots of people, so as an added incentive there is a $600 US dollar discount per person if you register before February 1, 2008. So don't wait! Sign up today!
Twenty years ago, I flew to Atlanta for the semi-annual SHARE conference. I was a lead architect for DFSMS, the storage management software for mainframe servers. When I got to the hotel, I realized that I had forgotten to pack my saline solution for my contact lenses. I went to the hotel gift shop, and picked the first one I found. I took my contacts in the solution and went to bed.
The next morning, I put on my contacts, got dressed, and participated in meetings. One of my colleagues noticed my eyes were quite red, and suggested I switch from contact lenses to glasses. I went back to my hotel room, saw to my horror that what I thought was saline solution was actually hydrogen peroxide intended for hard lenses. When I removed the lenses, all I could see was white light.
I managed to find my way to the elevator, and feel for the button with the star that indicated the lobby on the ground floor. I asked a hotel staffer to call me an ambulance, but instead, they put me in a cab, and sent me to Emory Hospital. On arrival, all I could do was hand over my wallet to my cabbie, and let him take out what he felt was fair, since I could not see him, the meter, or his license number.
After bumping my knees into dozens of cars in the parking lot, I finally made it to the ER, only to have receptionist give me a form to fill out and a pen. At this point, I lost it. I gave her my wallet and said that any information she may need should be in there.
Thankfully, a doctor noticed this exchange, and took care of me right away. I had chemically burned off both corneas. He injected some green fluid into both eyeballs, and sent me off in a cab to the Pharmacy. At least I had both eyes were bandaged in gauze, so people were kind enough to take me to get to the counter to get my pain killers, Percocet.
The pharmacist provided me the pills, and warned me NOT to operate any heavy machinery under the influece of this medication. Seriously? I can't see, both eyes covered, and he tells me that?
I got back to the hotel, got ready for bed, took the pills and brushed my teeth. I woke up the next morning on the bathroom floor, still clutching the toothbrush, and vertical and horizontal lines across my right cheek which were made by the one-inch tiles of the bathroom floor. These pills really knocked me out.
That day, I had to present a full hour in front of hundreds of people. I had a colleague flip my transparencies for me, while I spoke to each one, my eyes still covered in gauze. That evening, I was one of the experts on the panel for a "Birds of a Feather", or BOF session, answering a variety of questions. People could see that I was blind, but I could still hear the questions, and I could still answer them as well.
If you are going to Edge 2013 in Las Vegas, please consider attending my BOF session on Security for PureSystems, System x and Storage products, scheduled for Thursday afternoon, June 13. I will be moderating a distinguished panel of experts to answer your questions! I have listed them here alphabetically:
Jack Arnold, US Federal. Jack has worked decades in the storage industry, and will provide insight into security issues related to the government.
Tom Benjamin, Development Manager for Key Lifecycle Management and Java Cryptography. Tom will bring his expertise in both TKLM and ISKLM for managing encryption keys, and how to communicate these between security and storage administrators.
Paul Bradshaw, Chief Storage Architect for Clouds. A research scientist from IBM's Almaden Research Lab, Paul will provide insight in how to deal with security issues related to private, hybrid and public cloud deployments.
Ajay Dholakia, Solution Center of Excellent. Ajay will cover server-side considerations for security deployments, including System x and PureSystems.
Jim Fisher, Advanced Technical Skills. Jim brings expertise related to deploying data-at-rest encryption.
Not sure what kind of questions to ask? Here is a series of Questions and Answers we had at a Storage event in 2011 that might give you a good idea: [2011 Storage Free-for-All].
For a while now, IBM has been trying to explain to clients that focusingon just storage hardware acquisition costs is not enough. You need toconsider the "Total Cost of Ownership" or TCO of a purchase decision.For active data, a 3-5 year TCO assessment can give you a better comparison of costs between IBM and competitive choices. For long-term archive retention, 7-10 year TCO assessment may be necessary.
Now, IBM has a cute [2-minute video] that brings anappropriate analogy to help IT and non-IT executives understand.
The blogosphere has quieted down a bit over the two papers on MTBF estimates for Disk Drive Modules (DDM).One article on SearchStorage.com by Arun Taneja asksIs RAID passé? Disk capacity is growing at a faster rate than DDM reliability. During the hours to rebuild a DDM, companies are at risk of additional failures that could require recovery from a copy, or result in data loss, depending on how well your Business Continuity (BC) plan is written and followed.
... The problem with that is that it's the DISK ARRAY that determines when a drive has failed an starts the rebuild process. That IS under the control of IBM, specifically the controller. But more importantly, it effects my risk of data loss.
As I see it, my risk of data loss with RAID-5 is influenced by two main factors. 1 - The drive replacement rate and 2 - The rebuild time (which to a great extent is a function of the drive size) both of which IBM has some control over.
So, I think that the question in my mind is, what's the tipping point? Where does the risk of using RAID-5 protection exceed what I'm willing to accept, and I need to move to some other protection mechanism like RAID-6? Is it when the rebuild times exceed 12 hours? 24 hours? 48 hours?
Also, I wonder why IBM isn't publishing some information to help me make these kinds of decisions?
Oh, dear - while Tony doesn’t seem to be parrying vigorously (as Seagate, Hitachi, and Chunk were doing), his contribution sounds more like IBM marketing than the kind of detailed, technical response one might have hoped for
... well, he *is* a manager, and a marketing one at that, so perhaps we shouldn’t expect more).
Both are fair comments. Disk arrays do run microcode to assist or perform the RAID function, detect failures and start the rebuild process, and so clever designs to support spare disks, process the rebuild quickly, and so on, can differentiate one vendor's offering from another.
On the issue of what does IBM provide to help its clients make the right decisions for their environments, Jon William Toigo at DrunkenData points his readers to IBM's Business Continuity Self-Assessment tool. In normal data center conditions, DDMs will fail, and a Business Continuity plan shouldbe written and developed to handle this fact. Using 2-site and 3-site mirroring, complemented with versions of tape backups, can help address some of these concerns and mitigate some of the risks involved with using disk systems.
For those who want a more technical answer, IBM has just published a series of IBM Redbooks.
Each client's situation is different, so no simple answer is possible. However, IBM does have a lot of experience in this area, and would be glad to help you write or update your existing Business Continuity plan.
Most businesses in Latin America would be considered "Small and Medium-size" businesses, which we shorten to SMB, but in some places is shortened to SME for "Small and Medium sized Enterprises." The problem with SME is that we often use this to refer to "subject-matter experts," so it can be confusing.
The problem with many acronyms is that in other countries, the letters are re-arranged, based on the syntax of the language.ISO is actually the International Organization for Standards.
Today, we learned about PYME. In Spanish, this stands for pequeñas y medianas empresas, which is literally "small" and "medium" businesses. Of course, most of my colleagues had not recognized PYME, and most of the people we talked to did not understand SMB. Once we equated one to the other, things went smoothly.
For those not familiar with Latin America, I suggest the movieRomancing The Stone, starring Michael Douglas and Kathleen Turner.
My colleague, Marissa Benekos, is on location with her video camera in Orlando, Florida for theComputerWorld [Storage Networking World] conference.
The IT specialists from the IBM booth were excited at David Bricker's debut on YouTube.Here's the rest of the gang in this [video].
Here's Andy Monshaw, General Manager of IBM System Storage and keynote speaker at this SNW event, summarizingIBM's "Information Infrastructure" strategy in 60 seconds in this [Youtube video].
This last video is Clod Barrera talking about the importance of security. Clod is an IBM Distinguished Engineerand Chief Technical Strategist for IBM System Storage product line. Here is his[Youtube video]
It looks like Marissa is having a lot of fun taking these videos at the event.More videos, as we get them, will be posted to the [IBM videos channel].
Continuing this week's theme on Business Continuity, I thought I would explore more on the identification of scenarios to help drive appropriate planning. As I mentioned in my last post, this should be done first.
A recent post in Anecdote talks about the long list of cognitive biases which affect business decision making. This list is a good explanation of why so many people have a difficult time identifying appropriate recovery scenarios as the basis for Business Continuity planning. Their "cognitive biases" get in the way.
Again, using my IBM Thinkpad T60 laptop as an example, here are a variety of different scenarios:
Corrupted File System
Some file systems are more fragile than others. If your NTFS file system gets corrupted, you might be able to run
CHKDSK C: /F
but this just puts damaged blocks into dummy files, it doesn't really repair your files back to their pre-damage level.All kinds of things can damage the file system, including viruses, software defects, and user error.
I keep my programs and data in separate file systems. C: has my Windows operating system and applications, and D: holds my pure data. If one file system is corrupted, the other one might be in tact, mitigating the risk.
Hard Disk Crash
Hopefully, you will have temporary read/write errors to provide warning prior to a complete failure. In theory, if I kept a spare hard disk in my laptop bag, I could swap out the bad drive with the good drive. I don't have that. The three times that I have had a disk failure all occurred while I was in Tucson.
Instead, I keep the few files I need for my trip on a separate USB key, and carry bootable Live CD, which allows you to boot entirely from CDrom drive, either to run applications, or perform rescue operations.
The latest one that I am trying out is Ubuntu Linux, which has OpenOffice 2.2 that can read/write PowerPoint, Word, and Excel spreadsheets; Firefox web browser; Gimp graphics software; and a variety of other applications, all in a 700MB CDrom image. I even have been able to get Wireless (Wi-Fi) working with it, and the process to create your own customized Live CD with the your own application packages is fairly straightforward. Combined with a writeable USB key, you can actually get work done this way. Special thanks to IBM blogger Bob Sutor for pointing me to this.
(If you have a DVD-RAM drive, there are bigger Live CDs from SUSE and RedHat Fedora that provide even more applications)
Laptop Shell Failure
This might catch some people by surprise. I have had the keyboard, LCD screen, or some essential port/plug fail on my laptop. The disk drive and CDrom drive work fine, but unless you have another "laptop" to stick them into, they don't help you recover. This can also happen if the motherboard fails, or the battery is unable to hold a charge.
IBM provides a 24-hour turn around fix. Basically, IBM sends me a laptop shell, no drive, no CDrom, with instructions to move the disk drive and CDrom drive from your broken shell, to the new shell, then send the bad shell back in the same shipping box.
Here, again, I am thankful that I keep my key files on an USB key. Often I travel with other IBMers, and can borrow their laptop to make presentations, check my e-mail, or other work, until I can get my replacement shell. In you are travelling outside the US, you might be able to move your disk drive into a colleague's laptop, access the data, copy it to your USB key or burn a copy on CD or DVD.
In a data center, many outages are really "failures to access data", but the data is safe. For example, power outages, network outages, and so on, can prevent people from using their IT systems, but the data is safe when these are re-established.
At times, I have been temporarily separated from my laptop. Three examples:
A higher level executive had technical difficulties with his laptop, and usurped mine instead.
A colleague forgot his power supply for his laptop, and borrowed my laptop instead. (I wish there were a standard for laptop power plug connectors)
Customs agents confiscate your laptop, give you a receipt, and eventually you get it back.
In all cases, I was glad that no "recovery" was required, and that the few files I needed were on my USB key. A few times, I was able to get by on the machines available at the nearest Internet Cafe, in the meantime.
With some imagination, you can recognize that this scenario is similar to the previous one for laptop shell failure.Here is a good example that you can identify different scenarios, and then later discover they have similar properties in terms of recovery, and can be treated as one.
Laptops are stolen every day. Luckily, I've only had this happen twice to me in my career at IBM, and I managed to get a replacement soon enough. The key lesson here is to keep your USB key and recovery media in separate luggage.I know it is more convenient to keep all computer-related stuff in one place, but a thief is going to take your whole laptop bag, to make sure that all cables and power supplies are included, and is not going to leave anything behind. That would just slow them down.
In each case, some brainstorming, or personal experience, can help identify scenarios, identify what makes them unique from a recovery perspective, and plan accordingly. If you looking to create or upgrade your Business Continuity plan, give IBM a call, we can help!
IBM also has a vision for the future, and like Martin Luther King's speech, is startingto enable change. Last February 2006, IBM launched "Information on Demand", a visionthat involves bringing together our hardware, software, and services.
The impact has not gone unnoticed. Barron's featured IBM in an article titled "The New IBM".
I suspect bloggers helped get the word out. Here's a graph fromYahoo! Financeshowing the IBM stock price over the pastsix months. This blog started in September, when stock was in the low 80's, and now it is in thehigh 90's. I can't take all the credit, of course, as there are now over 3000 IBMers blogging, either inside thecompany, or externally to the rest of the world.
Based on our success with Second Life launch event last week, see my previous blog posts hereandhere, people have asked me what tools and software we used. The ones that were the most useful were:
GIMP - available at gimp.org - is an open-source alternative to Adobe PhotoShop or Corel PaintShopPro, and is useful for editing photos and graphics, such as the surfaces of 3-D objects and clothing.
Avimator - available at avimator.com - for the gestures to animate your avatar. This allowed us to hold microphones up to our mouth to speak, hold a pointing stick to focus attention on specific things, or to drink coffee afterwards.
FRAPS - available at fraps.com - to capture video and screen shots. The free version is limited, so our designated "camera crew" purchased the full-price version, and worked very well.
"Do you know what I do?" Mr. Mondavi recalls Mr. Gallo asked him when they first met. "Yes, you run the largest winery in the country," recalls Mr. Mondavi, then in his mid-20s. "No," Ernest corrected him. "I go out and visit customers in stores."
Robert Smith (aka Radio Voom) reports on National Public Radio that Second Life is now being used for campaigning for political candidates. It used to be that political candidates took trains and buses across the country, meeting people, discussing their issues, and getting a feel for what is going on in the hearts and minds of their potential voters. With the development of TV and Radio, candidates traveled less, hoping to get their word out to people who would listen to them. Using Second Life and other social networking tools brings candidates back to having conversations with the people they hope to represent.
Of course, many of these candidates are old, and are learning internet social networking skills for the first time. John McCain, my senator from Arizona, is running for President at 70 years old! It's true that old dogs CAN learn new tricks.
IBM is investing heavily into Second Life, as are many other forward-thinking companies, to explore the age-old human need for connectedness, community and dialog. I've asked my team to all get their avatars up and running in Second Life. Granted there is a bit of a learning curve, but everybody handles change in different ways, some better than others.
"Knowledge is the antidote to fear." -Ralph Waldo Emerson
Why are most of these guys (and girls) with over a billion US dollars in net worth still working? Perhaps because they embrace new ideas, and are on the thrill seeking side of humanity. I guess I am too. I'll be thrill-seeking in Chicago this weekend, celebrating St. Patrick's day.
Today, 13.5% of EMC's sales force is female, the company says, compared with 40% at International Business Machines Corp. and 29% at CA Inc., a big software vendor, those companies say. According to the 2000 U.S. census, about 25% of high-tech employees nationally were women.
IBM recognizes that diversity provides unique advantages in dealing with a global marketplace. Not only are women well represented on our IT sales force, they are also well represented on our board of directors, our Worldwide Management Committee, and our executive team overall, as well as in technical positions such as IBM Fellows, Distinguished Engineers, members of the IBM Academy of Technology. Working Mother magazine has rated IBM one of the top 10 "Best Companies" for women to work for in each of the 18 years that it has published this list.
In 2006, 51 camps called EXITE (Exploring Interests in Technology and Engineering) were held worldwide in 33 countries. The hope is to get young girls to pursue college degrees in computer science, math and engineering, so that they can then help fill the shortage of technical resources in IT.
So, if you are a women discouraged at your current place of employment, and are looking for exciting new opportunities in IT, come check out working for IBM![Read More]
I got an interesting email from a new blogger asking me for advice on how frequently to post entries.I am probably not the right person to ask, as I blog whenever a thought comes to mind that I think otherswould enjoy reading, and sometimes that means several times a day, and other times only a few per month.I actually have a day job, busy doing other things, and blogging is just now part of my general set of activities.My focus is quality not quantity.
With that in mind, I was delightfully surprised that this blog was ranked among theTop 10 Storage Blogs by Network World, which explains my recent spike in traffic.
I shared the news with my 72-year-old father, and he exclaimed "There are actually 10 or more blogsto cover the IT storage industry?" He couldn't understand why the world would read more than two or three. I personally track thirty-five of them, and I suspect there are hundredsothers out there. Of these, some blog quite regularly, while others do not, so I am in good company. Deni Connor, the author who selected these top 10, gave a nice general complement tothe entire list of blogs:
The blogs written by storage company executives can be surprisingly vendor-agnostic, though the analysts and consultants still tend to pull fewer punches.
And this was my goal as well, to enlighten and entertain, in a fair and balanced manner, that adds value to the blogosphere, rather than just repeat the IBM press releases of each day. If you are just looking for "announcements" there is an RSS feed for IBM System Storage you cansubscribe to.
Not surprisingly, two of the blog entries that Deni mentions are the ones I get the most comments on:
ILM for my iPod tried to explain Information Lifecycle Management (ILM) into laymen terms that everyone could understand. As an engineer-turned-marketeer, explaining technology and concepts into laymen terms is something I find myself doing a lot to help others grasp what is otherwise rather complex industry we are in. Not surprisingly, many IBMers were not aware they were eligible for discounts on Apple products like the iPod, and thanked me for pointing them to this.
Aperi is "Viagra" for SMI-S which has now become my infamous blog entry within the halls of IBM. I chose this term over "steroids" given the various scandals involving famous athletes that were going on at the time. To this day,if you search Google for "Tony Pearson" AND "Viagra" you get this blog entry at the top of the list. Oneco-worker overheard that I had "used Viagra" only to later find out they were referring to the fact that I "used Viagra as a metaphor in the title of a blog entry". And that was the real issue, not that I used the term in a popular vernacular that might not translate well into other languages, or that I failed to attribute this as a trademark that belonged to its respective manufacturer, but that it was in the title itself, and thus the URL became "aperi_is_viagra_for_smi" when published in newspapers and press releases. I have since learned to be more careful when phrasing the titles of my blog entries.
I began my year-end vacation today, but like exercising at the gym, I will try to keep up with my blogging over these next two weeks. Especially for those readers out there doing end-of-year storage infrastructure changes. This blog is for you.[Read More]
Continuing my week's theme on travel, conferences, and Japan, I will discuss translation and interpretation.
By now, you realize that I speak some Japanese, but not enough to give a full presentation. In addition to English, I can present Spanish and Brazilian Portuguese, but am not yet comfortable doing a full hour talk in Japanese, especially when technical terminology is required.
This brings us to the differences between translation and interpretation. The former is more literal, but the latter is needed to get the spirit or essence of what is being communicated. Sometimes, the differences in languages and culture need to be taken into account to get the right meaning across.
One phrase, different interpretation
The conference attire was listed as "Business Casual" which they use the foreign words, as it is a very foreign concept to the Japanese. In the US, Business Casual could be polo shirt and kahki pants, perhaps. In Japan, where everyone wears a dark suit, white shirt and conservative tie, "business casual" means your shirt can be blue, or have stripes. Few dressed down for the occasion; I saw mostly white shirts underneath those dark suit coats.
One interpretation, different connotations
Working with my interpreter team, I went page by page to explain what I would say. On one page, I mentioned having "free space" to run applications. They asked if "free space" was good or bad? I was caught off-guard by this question. Americans enjoy wide open spaces, and the comforts afforded by having enough "leg room", "head room" or "elbow room".The Japanese word for this is "yoyu", which roughly translates to "leeway". However, "yoyu" also is used in the negative sense, tailored-to-fit clothing, for example, is preferred over loose-fitting off-the-rack clothing, because it has no "yoyu". Having too much "free space" can be just as bad as not enough, much like an hour presentation that ends 20 minutes too early is just as bad as one that goes 20 minutes over.
One word, two different interpretations
In explaining the word "archive" we came up with two separate Japanese words. One was "katazukeru", and the other was "shimau".If you are clearing the dinner plates from the table after your meal, for example, it could be done for two reasons.Both words mean "to put away", but the motivation that drives this activity changes the word usage. The first reason, katazukeru, is because the table is important, you need the table to be empty or less cluttered to use it for something else, perhaps play some card game, work on arts and craft, or pay your bills. The second reason, shimau, is because the plates are important, perhaps they are your best tableware, used only for holidays or special occasions only, and you don't want to risk having them broken. As it turns out, IBM supports both senses of the word archive. We offer "space management" when the space on the table, (or disk or database), is more important, so older low-access data can be moved off to less expensive disk or tape. We also offer "data retention" where the data itself is valuable, and must be kept on WORM or non-erasable, non-rewriteable storage to meet business or government regulatory compliance.
Sames words, different order
On many of my charts, we show on the left the entry-level models, in the center the midrange offerings, and on the right the enterprise class high-end devices. In English, I would say "Small, Medium, and Large". However, in Japan, they read from right to left, and their words "Dai, Chu, Sho" represent "Large, Medium, Small". So, the chart had the offerings on the page correctly sequenced, I just had to start on the right, and work my way to the left, from largest to smallest.
Understanding the differences in both language and culture greatly helps in communications.
The smart people at the University of Pittsburgh manage five campuses and over 33,000 students, andneeded to create an enterprise storage solution that would give it three key benefits. Of course, they turnedto IBM, the number one overall storage hardware vendor, to deliver.
A new storage infrastructure with the capacity to grow with the University of Pittsburgh as needed
Improved system reliability with reduced downtime, and availability 24/7/365
A significantly more manageable storage solution that could lower costs and provide better system efficiency through virtualization
As a result, IBM shipped its 25,000th high-end disk storage system, in this case two IBM System Storage DS8300 models, along with storage virtualization, and other related hardware, software and services, to provide a complete end-to-end solution.
Here is what Jinx Walton, Director of Computing Services and Systems Development at the University of Pittsburgh, had to say about it...
"The University of Pittsburgh supports large enterprise systems, and the number and complexity of new systems continue to grow. To effectively manage these systems it was necessary to identify an enterprise storage solution that would leverage our existing investments in storage, make allocation of storage flexible and responsive to project needs, provide centralized management, and offer the reliability and stability we require. The integrated IBM storage solution met these requirements"
Well it's Tuesday again, and you know what that means? IBM Announcements!
You might be thinking, didn't IBM just have a [huge storage announcement October 8, 2013]? You would be right! IBM's $1B additional investment in Storage has been like shot of adrenaline in getting new features and functions out sooner to our clients.
DS8870 Disk System Release 7.2
New IBM POWER7+ controllers. The previous models of DS8870 were based on the POWER7 controllers, and these new models have POWER7+ processors. This change enhances the performance across the board, from mainframe to distributed systems, from sequential to random. Customers with existing POWER7-based models will be able to do MES upgrade to the new POWER7+ next year.
For comparison with older DS8000 models, here are some internal IBM measurements we took for Database workloads on both z/OS(mainframe) and Distributed systems with typical 70% read, 30% write and 50% cache hit:
IBM Internal Measurements (thousands of IOPS)
DB Distributed systems
New 1.2TB (10K RPM) and 4TB (7200 RPM) self-encrypting enterprise drives (SED). This is a 33% boost over the previous 900GB and 3TB drives previously available. As with all the other drives in the DS8870, these new drives include the encryption chip right on the drive itself, offering encryption with scalability.
Improved security. Release 7.2 will support the U.S. National Institute of Standards and Technology [NIST.gov]] 800-131A specification, raising the 96-bit encryption to the required 112 bits on the customer IP network. This involves updates to the security firmware, management software and digital signatures on code loads.
Metro Mirror enhancement for System z. By avoiding serial conflicts of updated blocks, this enhancement can boost performance up to 100 percent when using Metro Mirror with z/OS applications on System z mainframes.
Easy Tier™ reporting and graphs to determine optimal mix. Now you can see for yourself how sub-LUN automated tiering is helping your applications.
Easy Tier Workload Categorization
New workload visuals help clients and IBM technical specialists compare activity across tiers within and across pools to help determine optimal drive mix for current workloads
Easy Tier Data Movement Daily Report
New Easy Tier summary report every 24 hours illustrating data migration activity (5-minute intervals) can help visualize migration types and patterns for current workloads
Easy Tier Workload Skew Curve
Shows skew of all workloads across the system in a graph to help clients visualize and accurately tier configurations when adding capacity or a new system Clients can import data into Disk Magic
All-Flash Optimization. Yesterday, in my post [IBM FlashSystem versus EMC XtremeIO], I mentioned that any hybrid systems like the IBM Storwize V7000 that can support a mix of SSD and HDD can obviously be configured as SSD-only. Apparently, that was not obvious to many readers, so I apologize. For the DS8870, you can configure an all-Flash (SSD only) configuration, and Release 7.2 added some optimization when configured with SSD only.
1,056 drives 15K @146GB in RAID-10
224 drives SSD @400GB in RAID-5
Same - Usable 72 TB
70 percent faster
33 percent less floor space required
62 percent less energy consumed
(Note: Performance results based on measurements and projections using IBM benchmarks in a controlled environment.)
OpenStack™ support DS8870 now offers the [OpenStack Cinder] interface for block LUN allocations in OpenStack environments. IBM is a Platinum sponsor of OpenStack, and Opentack is the strategic platform for IBM private and hybrid clouds.
XIV Storage System
Following on the heels of the [XIV enhancements announced], IBM has now added 800GB Solid State Drives (SSD) as Read cache for its 4TB drive-based models.
DCS3860 Disk System
The DCS3860 is the next generation of the DCS3700 disk system. Designed with Linux-x86 servers in mind, the system offers direct SAS host attachement, 24GB of cache, and 60 drives in a compact 4U drawer. Like its predecessor, the drives are stored on five pull-out trays, with twelve hot-swappable drives per tray. You can add up to five more expansion units, with 60 drives each, for a total of 360 drives in 24U rack space.
These new models will help our clients deploy new workloads and consolidate existing workloads.
(This series started with my post [Kindergarten desktop - The Challenge]. I have a 512MB RAM system with 40GB disk drive that I will install Linux and educational software for a class full of kindergarten children.
First, I re-partitioned the 40GB hard drive as follows. On the extended partition, sda5 will hold my system utilities, like Clonezilla and SystemRescue, and sda6 is my swap space. This gives me three primary partitions to install three flavors of Linux to try out.
The first was [LinuxKidX], which actually started out as a Portuguese-language effort in Brazil. It was then translated to the English language to extend its reach. It is based on the KDE desktop familiar to users of OpenSUSE Linux.
Many of the education software were similar or the same as those from Edubuntu I mentioned in my last post. However, not everything was translated, and unless you are able to read Portuguese, you may not want this one.
Next, I wanted to look at [Qimo for Kids], but first I had to look for the distribution, as the mirrors listed seemed to be unavailable. I was able to find an qimo-2.0-desktop.iso on CNET.com
Unlike Edubuntu, Qimo fits on a CD-ROM for older PCs that may not have DVD drives. Based on lightweight XFCE desktop, the LiveCD runs comfortably in 512MB, with a kid-friendly app launcher at the bottom of the screen. However, Qimo 2.0 is based on Ubuntu 10.04 (Lucid Lynx) LTS, with long term support expiring this May 2013. The Firefox 3.6.3 was too old to run Gmail.
Why hasn't Qimo been enhanced since 2010? It looks like you can just install the packages qimo-session and qimo-wallpaper on newer levels of Ubuntu.
Third, I tried Foresight Linux for Kids 1.0 release. The most recent Foresight is 2.5.3, but Linux for Kids is still at the 1.0 level. The "installer" was very outdated, so the website suggested following the [power-user install HOWTO].
The HOWTO can be a bit intimidating, but I was able to install just fine in 512MB of RAM. Foresight detected I had pre-configured a swap space, and used that to help finish the install process.
Like the others, it had many of the same educational software as before. A key difference is the [Conary package management]. Most systems use either Debian (DEB) or Redhat Package Manager (RPM), but this one is different, and the use of Conary may reduce the number of software applications available.
So what have I learned from these?
All of them seemed to have the same set of educational software: gCompris, eToys, Tux for math and typing.
I want a Linux that uses traditional package management, either DEB or RPM.
The 512MB RAM does not seem to be a difficult limitation. While installation may have been more complicated, they all ran well in 512MB.
If you have had any experience with any of these three distros, please comment below.
I hope everyone enjoyed the French Open in Second Life! Here are some upcoming events:
Rational Software Development Conference comes to Second Life
As part of its commitment to the developer community, IBM is broadening the experience for conference visitors and avatars visiting IBM CODESTATION, in the virtual world of Second Life. During RSDC this year, visitors can view the General Sessions, catch Rational product demonstrations, interact with Rational experts, and learn about the first CODESTATION "Coder's Challenge" kicking off in July.
For Rational Software Development Conference (RSDC) information and registration, running June 10-14:here
Virtual Technical Briefing in Second Life: Web 2.0
Join IBM developerWorks in Second Life for a virtual Web 2.0 Briefing on June 21, 2007 at 12:30 pm EDT/ 9:30 am PDT. During this briefing from IBM developerWorks you'll see presentations on Web 2.0 technologies, a flash demo of associated hot technologies and have a chance to have your questions answered by IBM experts.
In the last two years Web 2.0 has created one of the most remarkable growth surges in Web application history. The transition of consumer Web sites from isolated information silos to sources of shared content and functionality, make the Web a true computing platform serving web applications to end-users. Now it's time to take the lessons learned from that success and see how it can bring value to you and your business.
Based on our success for our April 26 event, we decided to have the next event in September. More details to follow,but we plan to have it open to customers, analysts and business partners. If you are interested in participating, now is a good time to get your avatar in second life up and running. If you need "System Storage", "IBM Business Partner" logo clothing for your avatar, send me a note.
Marking the occasion, here is an important letter from our Vice President, Laura Guio:
May 6, 2014
To Whom it may concern
Subject: ProtecTIER Development Update:
This year marks the sixth anniversary of IBM's acquisition of Diligent Technology. Over the past six years IBM has emerged as a leader in enterprise class data deduplication. Our highly scalable, dual node hardware redundancy and gateway design are unique characteristics in the industry. IBM fundamentally believes in the importance of cost saving data deduplication technology and continues to enhance our solution, improve value and increase investment protection for our installed base.
First, it is important to note what IBM has done most recently. IBM is among the first to integrate flash technology along with deduplication to boost performance and lower cost. Integration of the IBM FlashSystem 840 for metadata was completed the day the system was publically announced. The speed of technology integration is a result of our flexible gateway design which simplifies technology adoption. It also is enabled by our global development team providing a 24x7 system design, product test and integration environment.
Secondly, IBM has recently released ProtecTIER Mainframe Edition which enables the same enterprise class deduplication capability now for IBM System z. Another distinctive feature of ProtecTIER is its ability to sustain high throughput for both read and write operations. Most deduplication methodologies have an inherent read performance penalty. Since mainframe tape operations are much more read intensive than distributed systems, we were one of the first to market with a practical deduplication offering for all mainframe tape applications.
That's just what we've done getting out of the starting blocks in 2014. Our development team continues to enhance ProtecTIER. We're also working on refreshing the entire ProtecTIER product line with new model enhancements. A new gateway design is underway which will improve performance of the existing DD5. We expect this to be available as an upgrade, providing investment protection for existing ProtecTIER clients. The SM2 product family is also being redesigned to extend its capacity range. Along with hardware changes, we will widen the disk support matrix offering enhanced flexibility and new levels of price performance.*1*
We expect 2014 to be a busy year for IBM deduplication. We have development facilities around the world in Europe, North America, Central America and Asia, working on ProtecTIER. IBM continues to market, sell, and support ProtecTIER as our strategic offering for cost-reducing deduplication technology. Any suggestion that ProtecTIER is fading away is wishful thinking by our competitors. We are working to expand our markets as we have demonstrated by our recent introduction of ProtecTIER into the mainframe. Furthermore, we are looking to expand the use cases for ProtecTIER, which can now be attached as a NAS file system, to other areas besides pure backup. We're excited about what we are delivering today and where we can provide leadership by leveraging deduplication for customer storage environments.
Vice President, Business Line Executive Storage Systems
IBM Systems and Technology Group
*1*: IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
To learn more about IBM ProtecTIER, consider attending the [IBM Edge conference], May 19-23, 2014 at the Venetian Hotel in Las Vegas. I'll be there to explain Data Deplication technology as part of my "Data Footprint Reduction" presentation!
Eventually hardware fails, ... ... eventually software works.
For a solid backup product, consider usingIBM Tivoli Storage Manager.I use it to protect all my data on my laptop. And when switching recently from my old Thinkpad T30 to my newThinkpad T60, used it to transfer my data over as well.[Read More]
I am back from China, and now glad to be back in the old USA. Last week, someone asked me what would it take to add a specific feature to the IBM System Storage DS8300. The what-would-it-take question is well-known among development circles informally as a "sizing" effort, or more formally as "Development Expense" estimate.
For software engineering projects, the process was simply that an architect would estimate the number of "Lines of Code" (LOC) typically represented in thousands of lines of code (KLOC). This single number would convert to another single number, "person-months", which would then translate to another single number "dollars". Once you had KLOC, the rest followed directly from a formula, average or rule-of-thumb.
More amazing is that this single number could then determine a variety of other numbers, the number of total months for the schedule, the number of developers, testers, publication writers and quality assurance team members needed, and so on. Again, these were developed using a formula, developed and based on past experience of similar projects.
Hardware design introduces a different set of challenges. When I was getting my Masters Degree in Electrical Engineering, it took myself and four other grad students a full semester just to design a six-layer, 900 transistor silicon chip, which could only perform a single function, multiply two numbers together.At IBM, another book that I was given to read was Soul of a New Machine, documenting six hardware engineers, and six software engineers, working long hours on a tight schedule to produce a new computer for Data General.
So why do I bring this up now? IBM architects William Goddard and John Lynott are being inducted posthumously this year into the prestigious National Inventors Hall of Fame for their disk system innovation.
Under the leadership of Reynold Johnson, the team developed an air-bearing head to “float” above the disk without crashing into the disk. Imagine a fighter airplane flying full speed across the country-side at 50 feet off the ground. If you every heard the term "my disk crashed", it was originally referring to the read/write head touching the disk surface, causing terrible damage.
A uniformly flat disk surface was created by spinning the coating onto the rapidly rotating disk, leaving many wearing lab coats covered with disk liquid at waist level. Developing disk-to-disk and track-to-track access mechanisms proved more challenging, and nearly halted the project. The team, however, was adamant that this problem could be solved, and customers were increasingly asking for random access technology. The result was the "350 Disk Storage Unit" designed for the "305 RAMAC computer", which I have talked about a lot last year as part of our "50 years of disk systems innovation" celebration.
Neither Goddard nor Lynott had computing experience prior to joining IBM. Goddard was a former science teacher who briefly worked in aerospace. Lynott had been a mechanic in the Navy and later a mechanical engineer. They didn't have a nice formula based on past experience, they didn't have the benefit of Fred Brooks' advice, or the rules-of-thumb or averages now used to estimate the size of projects. They had to break new ground.
Continuing my coverage of SNW Spring 2007, Ron and Vincent kicked off Wednesday main tent sessions with more survey questions:
Q1. How secure is your storage network?
27% Redundant, 100% able to withstand physical failures
28% Able to withstand hackers, but not physical failures
37% Weak on both fronts
Q2. What was the cause of most downtime in last 12 months?
1% Natural disasters
13% Network outages
14% Server failures
9% Telecom provider outage
22% IT resource upgrades
33% Human error
Thornton May, futurist and columnist for ComputerWorld, presented "Storage 3.0: What Comes After, What Comes Next."I have seen several "futurists" present at conferences like this. They all feel the need to explain what their job is, and what it takes to be one. This time, Thornton indicated he was "ridiculously well-travelled, amazingly well-connected, pathologically observant, and brutally honest." His insights:
At current rates, in 15 years every molecule on earth will have its own IP address.
"What's NOT good enough changes." -- Clayton Christensen
Gabriel Broner, General Manager of the newly created "Storage Solutions" division of Microsoft, presented "The Drive to Unified Storage". The people sitting around me asked "What does Microsoft have to do with storage?" He defined "Unified Storage" the way we use it for IBM Sytstem Storage N series "a storage unit that provides both file and block level protocol support." Microsoft is using "e-mail" as the model for data access, identifying the need to have "off-line" copies on your PC or laptop that are synced up with "on-line" sources. Features that were typically only available for high-end applications are now being made available to the masses, like "Volume Snapshot" capability in Windows Vista. On the home front, Microsoft recognizes that typically one person acts as the "IT manager" for the family.
Their survey of storage spend of Fortune 1000 companies. It was not clear if this was for Windows environments, or how the data was collected. These numbers don't match what we hear from our UNIX or mainframe customers.
Microsoft is implementing application changes, such as Office 2007, to simplify storage issues. Storage virtualization is the key for the future, he says, stating that Microsoft's "iSCSI target" software support makes files look like block-oriented volumes. Virtualization is now mainstream, and deploying software on standard hardware is the new storage business model. The end goal is to simplify provisioning, device and resource management, without reducing functionality, narrowing the gap between general IT tasks and specific storage tasks.
Craig Lau, NBC Olympic coverage, presented their success story. Look at the number of "hours" of TV Olympic coverage over the years:
1996 Atlanta -- 175 hours
2000 Sydney -- 441 hours
2004 Athens -- 1210 hours
NBC now is able to deliver 70 hours of TV programs per day, shown across their seven channels (NBC, CNBC, MSNBC, Brave, USA Network, Telemundo, and HD-tv). The Olympics in Torino, Italy generated 25,000 tapes in 17 days. Their 100,000 tape Olympic repository is starting to deteriorate, and they need to consider conversion to digital format. Their challenge was that footage was difficult to find and producers needed immediate access to time sensitive/critical content.
Their solution was Digital Asset Management, automating indexing and logging, using an IP-based workflows that reduces the number of people at the Olympics location, and allowing content to be sent back to USA for remote editing.The facilities at Torino involved:
2850 people, most hired just the week prior to the Olympic event
250TB of disk storage
135 High-Definition cameras
212 Video Tape Recorders
4000 hours of content on 1700 tapes
NBC is frustrated by the lack of compatability and interoperability in the video format industry. They have been testing MPEG-1 (1.5 Mbps) formats, and plan to deploy a new system using 1080i for the upcoming 2008 Olympics in Beijing. With the new system, they can index footage by athlete, by event, and by human emotional reaction. They can review and edit footage within 30-45 seconds of live coverage, allowing rough edits to be documented as "Edit Decision Lists" that can be e-mailed or put on USB key for others to review.
Although I missed Anil Gupta's "Blogger Event" on Monday, several bloggers did stop by to visit me at the IBMbooth.
Continuing my coverage of the [IBM Edge2014 conference], IBM's premiere conference for System Storage and related products, here are my notes from the morning of Day 1.
IBM Storage Trends and Directions
Clod Barrera, IBM Chief Technical Strategist for IBM System Storage, and Axel Koester, IBM Chief Technologist and Executive IT Specialist for IBM System Storage, co-presented the first session of the conference.
Nearly all storage users are struggling with the combined effects of significant capacity growth, data as both an asset and potential liability, and the lack of staff and expertise to exploit new technology.
In addition to [Systems of Record], representing the traditional workloads of databases and on-line transaction processing (OLTP), we are now seeing [Systems of Engagement], which represent new workloads such a mobile apps, social business, and big data analytics.
We are now at a tipping for Flash. IBM FlashSystem can perform I/O in about 100 microseconds, which is roughly 10x faster than solid state drives (SSD), and 50x faster than spinning disk. For those clients who value performance, this can easily justify its use.
Take for example an IBM Power system running DB2 PureScale application with 43,000 transactions per second, including 13,000 updates per second, that result in 1.3 million IOPS to the back-end storage. This can be accomplished with either (a) all-disk 5,000 spinning disk spindles, (b) hybrid 2,500 spinning disk spindles combined with 128 solid state drives (SSD), or (c) IBM FlashSystem.
The comparisons are astounding. The IBM FlashSystem solution is 11x less expensive then the hybrid system, and 14x less expensive than the all-disk solution. The solution also uses 26x less energy, and 80x less space in the data center.
Clod also feels that Software Defined Storage has come of age. IBM has three offerings in this area. The first, code-named Elastic Storage, represents IBM's General Parallel File System (GPFS) and GPFS-based products like SONAS and Storwize V7000 Unified. The second is the IBM SmartCloud Virtual Storage Center and Storwize family of storage hypervisors. The third is IBM XIV Storage System.
Software Defined Storage can be used in private, hybrid and public clouds. In 2013, only 22 percent of storage was Cloud, but this is expected to grow to 50 percent by 2017.
IBM will support a range of Software Defined Environments, from the highly proprietary VMware, to the open source OpenStack foundation. Where applicable, IBM will provided added value above and beyond the basic OpenStack infrastructure.
Axel Koester presented storage futures. He works closely with IBM Research and described some of the projects they are working on:
120PB file system solution that involved a grid of IBM POWER 775 servers. Instead of traditional RAID, the system used GPFS Native Raid, which offers an 8+3 Reed Solomon protection scheme.
Multi-cloud storage that allows you to access storage from multiple public providers without having the bottleneck of a single master scheduler.
Phase Change RAM (PCRAM) which does not rely on capturing an electrical charge. This will be 12x faster than PCIe Flash, and 275x faster than consumer SSD.
Liquid state storage. Rather than solid state, metal is kept in its liquid state to store binary information.
Finally, he mentioned IBM Research's success at storing a single bit of information in just 12 atoms. To do this, the folks at Almaden Research Center had to manually move the atoms into place using the needle of a scanning tunneling microscope [STM] to nudge each atom into position.
Axel gave a great example of scale. An atom compared to a tennis ball is like a tennis ball compared to the entire planet Earth. If an atom was the size of a tennis ball, the point of the STM needle would be the size of Mount Everest, but upside down.
IBM's Smarter Storage Strategy
In previous years, my session on Storage Strategy was scheduled on Wednesday or Thursday, and attendees would comment "Why wasn't this sooner in the week? Everything makes more sense now!"
This time, I was featured immediately after Clod and Axel's keynote session, resulting in hundreds of attendees in a large standing-room-only ballroom. The session was repeated Thursday morning for those who were turned away.
IBM's storage strategy has three main themes.
First, IBM is focused on data-intensive solutions such as big data analytics. This means storage needs to be efficient to manage the growth in a cost-effective manner. IBM offers real-time compression and data deduplication to be capacity-efficient, Flash, Nearline drives and tape to be energy-efficient, and extremely easy-to-use graphical user interfaces and automation to be labor-efficient.
Second, IBM wants to optimize business critical workloads. IBM wants to eliminate the manual effort needed to balance between performance versus cost. IBM Easy Tier, I/O priority manager, and FlashSystem solutions are just a few examples.
And third, IBM wants to help you start quickly, and add value, by deploying private, public and dynamic hybrid cloud environments. IBM is not limiting its solutions to just VMware, but rather supporting other server hypervisors including KVM, Hyper-V, PowerVM and z/VM. IBM is a platinum sponsor for OpenStack foundation, and IBM storage systems support Cinder interfaces.
For those on Twitter, my handle is @az990tony and the hashtag for this event is #IBMEdge.
While some might be familiar with mashups that combine public Web 2.0 sources of information, enterprise mashups go one step further, integrating withthe "information infrastructure" of your data center. It's not just enough to deliver theright information to the right person at the right time, it has to bein the right format, in a manner that can be readily understood andacted upon. Enterprise mashups can help.
I would like to welcome IBMer Barry Whyte to the blogosphere!
From his bio:
Barry Whyte is a 'Master Inventor' working in the Systems & Technology Group based in IBM Hursley, UK. Barry primarly works on the IBM SAN Volume Controller virtualization appliance. Barry graduated from The University of Glasgow in 1996 with a B.Sc (Hons) in Computing Science. In his 10 years at IBM he has worked on the successful Serial Storage Architecture (SSA) range of products and the follow-on Fibre Channel products used in the IBM DS8000 series. Barry joined the SVC development team soon after its inception and has held many positions before taking on his current role as SVC performance architect. Outside of work, Barry enjoys playing golf and all things to do with Rotary Engines.
To avoid confusion in future posts, I will refer to Barry Whyte as BarryW, and fellow EMC blogger Barry Burke (aka the Storage Anarchist) as BarryB.
I'm in Chicago this week, but it is actually HOTTER here than in my home town of Tucson, Arizona.
Ken Gibson has written a four-part series about where the storage industry is going, on his Storage Thoughts blog. You can find the four parts here (Part 1,Part 2,Part 3,Part 4).
His analysis of the storage industry is based on the concepts in Clayton Christensen's latest book Seeing What's Next, his latest work on the heels of his last two successes "The Innovator's Dilemma" and "The Innovator's Solution". I've only read the first book, "The Innovator's Dilemma" but need to check out these other two.
Ken explores the efforts of the incumbent players, and I agree IBM is farthest along, but not only for our "Storage Tank" architecture. For those not aware of Storage Tank, it was the code-name of a project from IBM's Almaden Research Center, productized as IBM System Storage SAN File System (SFS). Earlier this year the advanced policy-based data placement, movement and expiration features of SFS were copied over to IBM's General Parallel File System (GPFS) which has wide adoption among the High-Performance Technical Computing (HPTC) community. As I've said before, switching from one file system to another is hard, so it makes sense for HPTC clients who already use GPFS to make use of these new features by staying with GPFS, rather than trying to get them to move to SFS.
I also like Ken's analysis of "overshot" and "undershot" clients. Overshot clients are those that find what the marketplace delivers already "good enough" for their needs, and are price sensitive against paying for features they don't think they need. The undershot clients are those that the current marketplace set of offerings are not yet good enough, and are willing to pay a premium to the vendor or supplier that can get them closer to what they are looking for.
Changes are underfoot, and it is an exciting time to be involved in the storage industry.[Read More]
New Generation Storage Tiering: Less Management, Lower Investment and Increased Performance
This was not just an update to my session last year in Brussels, Belgium. Rather, I decided to start over and focus I/O density as the metric to focus my efforts, armed with real data from Intelligent Storage Tiering Analysis (ISTA) studies done at various clients. From that, I was able to talk about storage tiering on three fronts:
Storage tiering between Flash and disk. IBM FlashSystem and IBM Easy Tier on DS8000 and Storwize family for hybrid Flash-and-disk configurations.
Storage tiering between disk and tape. HSM and Information Lifecycle Management (ILM) on SONAS, Storwize V7000 Unified and LTFS-EE.
Storage tiering automation across your entire environment. ISTA studies can help identify a target mix of Tier 0, Tier 1, Tier 2 and Tier 3 storage. SmartCloud Virtual Storage Center can recommend or perform the movement of LUNs to more appropriate tiers, based on age and I/O density measurements.
Next Generation FlashSystem 840 and V840, Architecture Deep Dive
Detlef Helmbrecht, from the IBM Advanced Technical Skills team in Germany, presented this deep dive in our latest IBM FlashSystem offerings. He started with an analogy. Latency is like a single car driving down an empty highway. IOPS, on the other hand, is like a lot of cars stuck in slow traffic, with all lanes filled on the autobahn. While there are more cars transported on a full highway, the individual cars are not driving very fast. Flash versus disk has similar comparisons.
Detlef explained the differences between the previous FlashSystem 810/820 with the new 840, as well as talk about the FlashAdapter 90 now available as a PCIe card.
Finally, we talked about SAN Volume Controller combined with Flash, and the new FlashSystem V840 which combines SVC and FlashSystem 840 to have an incredibly function-rich, robust solution.
Data Footprint Reduction - Understanding IBM Storage Efficiency Options
My last session of the week! This session covered all of the various technologies for data footprint reduction, including Thin Provisioning, Space-efficient FlashCopy and snapshots, Real-time compression and data deduplication. Frankly, I wasn't expecting many people to attend the last session of the last day, but nearly 50% of the seats were filled, so I was quite pleased on the turn-out.
Fun Fact: Istanbul is considered by TripAdvisor in 2014 as the #1 most popular city to visit in Europe!
"Information is moving—you know, nightly news is one way, of course, but it's also moving through the blogosphere and through the Internets." --- George W. Bush
As multinational companies transition to becomeglobally integrated enterprises, information is going to move across nationalboundaries. Laws that pertain to how data is stored and access need to be addressed.
Jon W Toigo over at DrunkenData.com discusses an Interesting proposal on Google Censorship. The New York Sun reports that NYC comptroller, Williams Thompson Jr. istargeting both Google and Yahoo over theirpolicies of abiding the local laws in each country they do business in.The proposal includes asking Google to fight local laws, publicize when Google complies withlocal laws, and publicize when local governments ask Google to comply with their laws. While Toigo focuses on Google, this issue applies to Yahoo, Microsoft, and many other companies that do business in multiple countries.
I admire when government officials use diplomacy to influence the policy of other governments, andwhen individuals act to influence the policies of those who govern them, but Thompson isdoing neither.In this matter, Thompson is trying to influence thepolicies of another government outside his jurisdiction, as a manager of investments in companies that do business there.Investors have two choices when trying to influence how companies do business.
Stop investing in those companies
Purchase shares, and vote your portion of the shares.
It appears Thompson is exercising the latter, proposing that this issue be brought to shareholder vote via proxy.There can only be two results from such a vote, either:
Shareholders vote for it, and Google changes the way it does business in this and other countries, possibly stops doing business in countries that don't appreciate hegemony.
Shareholders vote against it, and Google continues to do a great balancing act, complying with laws and their owncorporate culture
Did we forget that we have censorship in the USA as well? Would Thompson's proposalsapply to the rules and regs that our own government requires?
IBM does business in most, not all, countries on this planet. In the countries we don't do business in, we havegood reason not to. For the countries we do, we comply with all the laws that apply in each case.When I travel to these countries, including some of the countries specifically targeted by this proposal, I must abide by their laws. No exceptions.
The world is shrinking, and technologies now allow companies to become globally integrated. Before writing"The World Is Flat", Thomas Friedman wrote a book titled The Lexus and TheOlive Tree, which covers all the various issues related to conflicts between global companies and the countriesand cultures they do business in.
This reminds me of the wisdom of the Prime Directiveintroduced in the late 1960s on the popular TV show "Star Trek". The concept was simple, honor the sovereigntyof other cultures, on other worlds, and play by their rules when you are on their planet.I say "wisdom" in that it took me years to truly appreciate this idea.Initially, I considered this just a plot device to introduce conflict each time the captain and crew of thestarship "Enterprise" visits a new location, and discovers a culture different than their own. But over the years, as I have traveled to many countries, I began to see and understandthe wisdom of the "Prime Directive", and it applies as much now, in real life, as it did back then in the futuristic 1960s TV show.
Who are we to say that our way of doing things is the one and only way to do them?
Wrapping up my coverage of the of the [IBM Edge 2013] conference, I have some photos of people I ran into at the Solutions Center.
Leslie Hattig and Lisa Stone, both account managers for [MarkIII Systems], an IBM Business Partner located in Houston, TX. These ladies are inseparable BFFs, I have never seen one without the other! I first met them at the [Storage Symposium in Chicago] back in 2009.
Stacy Tabor was our Community Manager for the [Storage Community]. This community covers IT Storage challenges, hot topics, architecture and solutions. You'll find industry news, videos, blog discussion threads on timely topics, exclusive analyst white papers and experts opinions. I am a frequent contributor, myself, and thank Stacy for her past service. She helped run a "Social Media Hour" at Edge for all the bloggers like me to get to meet each other.
I could not resist getting a picture with this Las Vegas Cirque du Soleil] dancer. This was an invitation-only event, sponsored by IBM Business Partners, that I was invited to during the Social Media Hour. (See, it pays to be social!) I think the visual effects of the flag she was waving turned out really well in the picture! And yes, in case you are wondering, that is my favorite grape-flavored beverage (GFB) in my left hand. Posing for this picture was quite the balancing act, but then I am also a certified yoga instructor, so I was able to manage!
Tanaz Sowdagar is an IBM Storage Rep for our Business Development Team. This includes finding other companies to OEM our technology and re-brand it under their own names. I have worked with Tanaz for many years, helping answer questions that potential OEM parnters have about our products and technologies for this purpose.
This was Michelle, my Conference Room Monitor. Each room had one, scanning the bar-codes on each badge for all the attendees, keeping count of the number of people for each session, supporting anything the speaker needs, like getting the A/V guy to come help set up the laptop projector.
Since this was Friday, last day of the conference. I decide to dress casually, consistent with many company's [Casual Friday] dress code policy. I am wearing the "IBM Edge Rocks" tee-shirt given out at the concert and Solutions center the first few nights.
Getting this shot right took several takes, as the man I handed my camera to had apparently never seen a digital camera before, did not know how to focus, and some
Finally, leaving Las Vegas, I sat next to Mrs. Joey Clark, wife of "Bulldog" Clark of the Utah band [Blammity Blam]. She also sometimes plays violin with the band. She is a newly-wed, and not sure if Joey is her name, or her husband's name. (Joey, if you are out there, and want me to correctly identify you, please write a comment in the section below.)
What I have learned however, is that if a beautiful girl is sitting next to me on the plane, she will either talk to me the entire flight, implying that she is single, or mention within the first 30 seconds of conversation that she is married. Sadly for me, it was the latter.
(We were both flying on to Dallas, TX, whereupon she was going to visit her parents in Florida, and I was on my way to Sao Paulo, Brazil to get stuck there amongst the protesters in what is now called the [V for Vinegar movement], but I will save that for another blog post!)
Well, that wraps up my coverage of Edge 2013. I am sorry it took so many months to cover all the material, but I did not want to have it go uncovered much longer.
Next year's [Edge 2014] is expected to be bigger and better. It will in Las Vegas again, but this time at the Venetian Hotel, May 19-23, 2014. I plan to be there!
Continuing my coverage of the [IBM Edge2014 conference], IBM's premiere conference for System Storage and related products, here are my notes from the afternoon of Day 1 at the general keynote sessions.
Stephen Leonard, IBM General Manager, STG Sales, served as emcee for the general session.
Tom Rosamilia, IBM Senior Vice President, STG and ISC
Tom (my fifth-line manager, BTW) started off with a joke: "All this talk about Cloud, but it has to run on hardware somewhere!"
Tom insists it is imperative for clients to build an infrastructure that enables business growth. However, less than 10 percent of clients are ready for Cloud, Analytics, Mobile or Social (CAMS) initiatives. Clients need to embrace these new workloads, ensure right-time decision making, and integrate front-office with back-office IT systems.
Tom is also proud that IBM's Software Define Storage solutions manage over 1 [Yottabyte] of information today. That's a billion Petabytes, in case you were wondering. If all of this data was stored on 1TB disk drives, instead of a mix of disk and tape, it would take over one million city blocks to house all the data centers required.
Tom indicated that data is to the 21st century what steam was for the 18th century, electricity was for the 19th century, and hydrocarbons were for the 20th century.
Tom invited Mike Reagan, CIO of Cleveland Clinic in Abu Dhabi, to say a few words on why Infrastructure matters to his IT environment. The [Cleveland Clinic in Abu Dhabi] is a 364-bed multi-specialty facility, the first US-hospital replicated outside of North America.
Mike explained their great success partnering with IBM to develop a private cloud solution. Each patient has a bedside tablet that can be used to control the entertainment, lighting, temperature and window shades. It can also be used to Skype with family and friends. The facility is four times the floorspace of the Sands Expo that this event is being helenovo 61 CES awardsld in.
Jamie Thomas, IBM General Manager, Storage and Software Defined Systems
Jamie feels that data is all about security and economics. Storage admins must become the new [data scientists] for IT.
It is important to integrate traditional "Systems of Record" with new "Systems of Engagement" workloads. Her focus areas are Software Defined Storage, Flash technologies, and storage virtualization. Specific examples included:
Mike talked about how important Electronic Health Record [EHR] systems and advanced clinical diagnostics are to help make the right medical decisions.
Greg explained that Citi was operating at global scale in 100 countries. Citi partnered with IBM to deploy commodity compute servers, 10GbE/40GbE Ethernet networking and IBM Software Defined Storage to achieve Cloud economics and Cloud scale. Citi can't afford for server, storage and network admins to work separately.
Rather than contesting [Hewlett-Packard CEO Meg Whitman's FUD about this deal], Adalio took the high road, and focused on IBM's success in the x86 server space. New offerings include the X6 architecture, including PureSystems and the NextScale dense computing platform.
Adalio invited Christian Teismann, Lenovo, on stage. Christian re-iterated that IBM and Lenovo are both committed to a smooth transition, continuing IBM's roadmap for the x86 server platform, and full consideration for the x86 servers and related storage, software, service and maintenance.
IBM has had a strong relationship with Lenovo already with the acquisition of IBM's PC division, and now this deal brings together Chinese supply chain efficiency with Western ideals and design principles. Lenovo has about 46,000 employees, nearly 4,000 R&D engineers, and will acquire an additional 7,500 IBMers when the deal completes.
Adalio then invited two clients to join him on stage: Ron Grabyan, Manager of Data Warehousing Services at [Southern California Edison], and Rohit Lal, IT Direction of Coca-Cola.
Ron indicated that actionable insights must be fast for productivity. He mentioned the funny [MetLife television commercial featuring Charlie Brown and Lucy] declaring that term-life insurance should cost only "five cents" per month. In the same manner, end users often request that response times should be short. IBM was able to get response times from 40 seconds down to "5 seconds" by helping Ron deploy SAP HANA. Another process that took 53 minutes was down to 1 minute 20 seconds.
Rohit talked about their exciting new "Coke One North America" (CONA) project. This will provide consolidated IT services for 6 different Coca-Cola bottlers in North America. With $46 Billion USD in revenue serving 1.8 billion servings of beverage per day, the use of Analytics, SAP HANA and private cloud were critical to their business.
The industry recognizes Lenovo as a major x86 player, having had 20 quarters of growth outpacing the market. Lenovo has [won 61 CES 2014 awards], more than the other top five x86 vendors combined. IBM x86 servers are ideal for Enterprise solutions, Cloud, HPC, embedded designs, and IT infrastructure deployments. IBM is #1 in x86 server customer satisfaction, #1 in x86 server up-time, and boasts the #1 fastest x86-based supercomputer. IBM and Lenovo want to take this to the next level: #1 leadership in every x86 category.
For those on Twitter, my handle is @az990tony and the hashtag for this event is #IBMEdge.
SNW wrapped up Thursday. As is often the case, a lot of people have left already.
I saw two presentations worth discussing here in this blog.
Angus MacDonald, CEO of Mathon Systems,presented "Litigation Readiness: How prepared are you for the demands of eDiscovery?"
The process of eDiscovery is to take a large volume of data and get the small bits of relevance, as it relatesto a case, investigation or litigation. In 2004, there were 64 billion emails per day, and this is expected to be 103 billion by 2008. There are growing concerns about the "spoliation" of evidence, which I thought was a typo,until I looked it up. He encouraged everyone to check out the Electronic Discovery Reference Model, which is trying to standardize the wayIT and legal communication with each other.
The problem is often miscommunication over semantics and terminology. For example, in eDiscovery, the term"production" describes the delivery of relevant documents to a judge or opposing party. This may involve printingthem out on paper, delivering them electronically in their original format, or converting to a more standardelectronic format like Adobe PDF. The judge or opposing party reserves the right to request how they want thedocuments produced. Of course, in any format other than the original format, authenticity needs to be affirmed.
He gave two example lawsuits related to this.
In Zubulake v. UBS Warburg, Zubulake was awarded $29 million because UBS stored old emails on backup tapes, rather than an archiving system, and could not locate seven of these backup tapes. This is not the first time I have seen some IT department, or some legal department, think that keeping backups of email repositories for many years is the same as keeping an "archive".
In Coleman Holdings v. Morgan Stanley, Coleman was awarded $1.45 billion because the judge felt that Morgan Stanley failed to do proper eDiscovery. This was after they tried to reconstruct their email system from 5000 old backup tapes.
Angus suggests identifying the types of documents most often requested, and start planning from there.In an interesting twist, the CEO/CFO/CIO might go to jail if the IT department doesn't do something correctly, so perhaps IT managers will now get the respect/funding/technology they need to get the job done.
Bruce Kornfeld, Compellent Technologies, presented "Building Systems that Scale: Imagining the one Petabyte per Admin management ratio."
Bruce did a good job staying generic, and not mentioning his company's products too much. Specifically, Compellentmakes a frame similar to what IBM used to call the "SAN Integration Server". Back in 2003, IBM introduced the SAN Volume Controller, which had no disk, and the "SAN Integration Server" which had controller + disk. What IBM learned was that customers prefer the diskless model, minimizing the amount of disk that has to be purchased from the original vendor, and instead opting to have the freedom to choose any vendor they like for the managed capacity.
An interesting feature of the Compellent solution is that they chop up the virtual disk into 2MB pieces, and allow these pieces to be moved automatically from high-speed (FC) to low-speed (SATA) disk, based on their reference frequency. This is similar to HSM, but at the block level, rather than the file level.
Every advantage Bruce listed for his box already exists from IBM: improved capacity planning, improved performance, ease of data migration, flexible volumes, and a single pane of glass GUI administration tool.
Perhaps more interesting were the questions from the audience:
Q1. Do you have any customers that have 1PB of your solution? No, we have several in the 200-500TB range.
Q2. You only have a single two-node cluster, can we have more clusters? No, that is all we support, but if you need that you would have to go to one of the major storage vendors (like IBM).
Q3. Do we have to buy Compellent storage to go with the Compellent controllers? Yes, it is designed so it is an integrated solution. If you need to virtualize your existing storage, you have to go to one of the major storage vendors (like IBM).
Q4. Having data migrate automatically from FC to SATA behind the scenes lowers performance and raises the risk of disk failure? Our box is designed for inactive data, so performance is not an issue.
Q5. How do you protect against double-disk failures? We don't, and these would be even more detrimental to our solution than traditional solutions. Other vendors offer RAID6, but we don't have that yet.
It was a fun week, and good to see people I have communicated with, but never met in person.