via boing boing - Guy Kawasaki on effective email...
I've been a Guy Kawasaki fan since the days of The Macintosh Way. He's got some interesting things to say on his blog, now, too.
This one talks about sending effective emails. Most of these are common sense, if you thought about it, and I tend to follow them, myself having been annoyed enough by the inarticulate, unfocused body, THE SHOUT, and the opposite - mister all-lowercase, no punctuation.
A lot of people (I hesitate to say "most people") fail to follow even the most basic email etiquette, like putting a meaningful subject line in the email, like "Hey" or "hi" or absolutely nothing. This last one makes for a series of fun subject lines like "re:re:fwd:re:". Gotta love that!
I don't think I'll be "snipping" any urls any time soon. That sounds like more extra work. At least in Notes, you could potentially hide the long url in a hotspot link, but even that is probably beyond most users.
I especially like the 'Attach files infrequently' suggestion, since I'm always up against my quota limit.
What are your favorite suggestions?
I had a similar line of thought in the old Lotus blog site. I guess it's worth bringing up every once in a while.
Sr. Product Manager, IBM Workplace Application Development