1. Upgrade Central
A new content feature called Upgrade Central is now available for all Lotus and Workplace products. Upgrade Central is a new series of Technotes that provide everything customers need for planning and deploying the next release of their Lotus or Workplace software, including Fix Lists, system requirements, product documentation, installation instructions, required patches and fixes, as well as links to purchase and download the software!
1201834 Upgrade Central: Planning Your Upgrade to Lotus Instant Messaging and Web Conferencing (Sametime) 6.5.1 http://www-1.ibm.com/support/docview.wss?rs=477&uid=swg21201834
1201845 Upgrade Central: Planning Your Upgrade to Lotus Notes/Domino 6.0.5/6.5.4 http://www-1.ibm.com/support/docview.wss?rs=463&uid=swg21201845
1201863 Upgrade Central: Planning Your Upgrade to Lotus Team Workplace (QuickPlace) 6.5.1 http://www-1.ibm.com/support/docview.wss?rs=855&uid=swg21201863
1201948 Upgrade Central: Planning Your Upgrade to Lotus Domino Web Access 6.5.3 http://www-1.ibm.com/support/docview.wss?rs=463&uid=swg21200199
1203293 Upgrade Central: Planning Your Upgrade to IBM Workplace for Business Controls and Reporting 2.5 http://www-1.ibm.com/support/docview.wss?rs=1054&uid=swg21203293
1202365 Upgrade Central: Planning Your Upgrade to Lotus Virtual Classroom 1.1.2 http://www-1.ibm.com/support/docview.wss?rs=2272&uid=swg21202365
1202369 Upgrade Central: Planning Your Upgrade to Lotus Learning Management System 1.0.5 http://www-1.ibm.com/support/docview.wss?rs=474&uid=swg21202369
1202430 Upgrade Central: Planning Your Upgrade to IBM Workplace Web Content Management 2.0 http://www-1.ibm.com/support/docview.wss?rs=1041&uid=swg21202430
2. Improved "Overview Sections" on product support pages
Product support web pages (the individual web pages catering to content for a specific WPLC product) have been further enhanced with Overview Sections that provide:
-Product info: A brief description of key product features upgrade Central links (described above)
-Component links: Links to Technotes for key product components (such as Domino Server and Domino Administrator from the Lotus Domino page)
-Support info: Links to the Software Support Handbook
-End of Support info: Instructions for searching the End of Support Products page for EOS versions of the product (if applicable)
-Subscriptions: One-stop shopping for learning about Lotus RSS Feeds and subscribing to the feed for that product
Please be sure to visit a product support page today!
Lotus APIs & Utilities http://www-306.ibm.com/software/lotus/support/api/support.html
Lotus Collaborative Portlets http://www-306.ibm.com/software/lotus/support/collab-portlet/support.html
Lotus Discovery Server http://www-306.ibm.com/software/lotus/support/discovery/support.html
Lotus Domino http://www-306.ibm.com/software/lotus/support/domino/support.html
Lotus Domino Access for Microsoft Outlook http://www-306.ibm.com/software/lotus/support/damo/support.html
Lotus Domino Document Manager http://www-306.ibm.com/software/lotus/support/dominodocmanager/support.html
Lotus Domino Web Access http://www-306.ibm.com/software/lotus/support/dwa/support.html
Lotus EasySync Pro http://www-306.ibm.com/software/lotus/support/easysync/support.html
Lotus End of Support http://www-306.ibm.com/software/lotus/support/endofsupport/support.html
Lotus Enterprise Integration http://www-306.ibm.com/software/lotus/support/integration/support.html
Lotus Extended Search http://www-306.ibm.com/software/lotus/support/extended/support.html
Lotus Instant Messaging & Web Conferencing (Sametime) http://www-306.ibm.com/software/lotus/support/sametime/support.html
Lotus Learning Management System http://www-306.ibm.com/software/lotus/support/learningsystem/
Lotus LearningSpace http://www-306.ibm.com/software/lotus/support/learningspace/support.html
Lotus Notes http://www-306.ibm.com/software/lotus/support/notes/support.html
Lotus SmartSuite http://www-306.ibm.com/software/lotus/support/smartsuite/support.html
Lotus Team Workplace (QuickPlace) http://www-306.ibm.com/software/lotus/support/teamworkplace/support.html
Lotus Virtual Classroom http://www-306.ibm.com/software/lotus/support/virtualclassroom/
Lotus Workflow http://www-306.ibm.com/software/lotus/support/workflow/support.html
Lotus Workplace http://www-306.ibm.com/software/lotus/support/workplace/support.html
Lotus Workplace Team Collaboration http://www-306.ibm.com/software/lotus/support/workplace-team-collab/support.html
Lotus Workplace Documents http://www-306.ibm.com/software/lotus/support/workplacedocuments/support.html
Lotus Workplace Collaborative Learning http://www-306.ibm.com/software/lotus/support/workplace-collab-learning/support.html
Lotus Workplace Messaging http://www-306.ibm.com/software/lotus/support/workplacemessaging/support.html
IBM Workplace Collaboration Services http://www-306.ibm.com/software/lotus/support/wcs/
IBM Workplace for Business Controls & Reporting http://www-306.ibm.com/software/lotus/support/workplace-busicontrols-reporting/support.html
IBM Workplace Web Content Management http://www-306.ibm.com/software/lotus/support/workplace-webcontent-mgmt/support.html
IBM Workplace Services Express http://www-306.ibm.com/software/lotus/support/workplaceservicesexpress/support.html
Ted Stanton[Read More]
InsideLotus - Lotus, Portal and Social Collaborative Software
TedStanton 0600014754 426 Visits
So last week I wrote a whimsical piece about some of my favourite Glue Layer People
Life in the glue layer is about the outside-in. Pipes and filters are your abstraction of choice, you might dream of Markov chains, the calculus of design heuristics and those old standbys, the rules of thumb, as you attempt to put order and infer structure where there was none...
Now I see that IBM has acquired Gluecode and brought a few more of these strange creatures into the company fold.
In a time of tight budgets for technology development, El Segundo, California-based Gluecode helps software developers, including ones in small and medium-sized businesses or in departmental-level operations of big companies, build Java applications that run across a range of computer systems.
I know I can't wait to see what magic they'll conjure up. I only hope I don't get addicted.
Workplace Forms Development
TedStanton 0600014754 556 Visits
Danah Boyd posts the abstract of a paper she's writing on The Significance of Social Software for public criticism.
In this paper, I will explore the contributions of social software. I will argue that there have been notable technological advancements, but that their significance stems from the rapid iteration of development in ongoing tango with massive user participation. In other words, the advances of social software are neither cleanly social nor technological, but a product of both.
Flash in the pan or novel?
This certainly sounds like a paper that should generate much discussion, and I can't wait to weigh in with my keyboard in dissecting it. I was reflecting on much the same question a couple of months ago in People, Processes and Things
The terms that have been used about software that aids collaboration have all been unsatisfactory. They have been mostly opaque terms (groupware, knowledge management etc) overloaded and hyped by marketing teams. Correspondingly also, lots of software in this area has been unsatisfactory even if very useful for some groups whether it's mailing lists, usenet. The flight to a quality term like "social software" that people like Clay Shirky have spurred in recent years is an exercise to escape the stigma of the reigning software. I heartily endorse that effort, but when I pass the hungry salesmen in the corridor that are trying to sell software for my company, I know that that effort will be in vain. If it's between their year-end bonuses and calling something "social software," you know what's going to win. Thus I predict that our vocabulary for software that supports groups, organizations and communities will continue to be contaminated.
There is more than mere terminology here as Danah points out; there is also the question of whether the newer software applications and the insight gained in developing them are significant.
From my standpoint, the only difference in the emergent software is that much of it is web-native and can leverage the delightful surprises and scale of the web platform (which thankfully has remained relatively open). Previously this type of software was typically on vertically integrated platforms (e.g., Lotus Notes, Groove, etc). Now if you lived with those platforms, you would know that you can in some cases get much of the immediacy of the web. As an example, Notes has always had hyperlinks of a sort, there are database links, view links and doc links. Ray Ozzie even invoked Lotus Notes' hyperlinking fundamentals in a bid to save the browser from the Eolas lawsuit. The problem with Notes hyperlinks was that they weren't simple URIs - even if you could indeed copy and paste them in Notes; they were only useful in Notes clients. The ubiquity of the web could not be leveraged in other tools. I couldn't jot down the URI to a particular teamroom on a napkin or paste it in an instant messaging window to share. On the whole nobody cares what kinds of clients you use with web-native software.
When considering social software, you have to bring in the sociologists and hence I'd point to some older case studies to consider in this arena regarding the nature of the communities that the software in question is supposed to serve.
The insight of such quotes is about the fluidity of the communities in this modern life of ours. They presage a notion of social networks with sometimes implicit rather than explicit webs of relationships. The kind of thinking required for networks needs to be flexible in order to deal with the diffuseness of our evolving patterns of discovery and social interaction. Handwaving a little, it is like the kind of shift in thinking that we have gone through in the move from desktop productivity applications (like the traditional office suites) to web applications that need to keep the network abstraction and usage patterns in mind.
I'd also throw in some Usage Statistics from Groove Networks but the details from that report seem to have vanished into the cyber ether although the summary is important in what it displays about how people actually use the software (as opposed to how the people who wrote the software thought it would be used). With appropriate metrics, those in the community can get measures of health (since as we know sometimes a group is its own worst enemy - e.g., the kind of collaborative moderation on Slashdot). The metrics can also help those who are developing the community software.
Right now the server logs at del.icio.us, Flickr and Furl are among the most valuable pieces of property in the internet. Certainly for anyone interested in social software, the kind of insight that Joshua Schachter is gaining from his logs would be invaluable.
But this goes beyond research, potentially this is something that can be translated into features of genuine use by glue layer people or perhaps that can be monetized in some fashion (e.g., through advertising supported services). If you want to be intelligent in your design of social software, sometimes you need to go straight to the source and simply ask the users (e.g., the proliferation of "Report Spam" buttons in web mail clients). Enlist the users and get them to feed you their usage patterns (e.g., the Alexa toolbar). It's no wonder that Google is trying to do the same with the launch of its web accelerator.
Workplace Forms Development[Read More]