There are several approaches to resolve your IBM software issues - 1. Search for answers from internet via search engines like Google, baidu or IBM website. 2. Post a question in dwAnswer community for simple questions https://developer.ibm.com/answers/index.html 3. Open a ticket for complex issues either through SR tool or call IBM hotline, this is open to entitled customers only and requires an "ICN" customer number。 SR tool link ...
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