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Help shape future enhancements to IBM Support Portal, Fix Central, My notifications, Service Request, and more
Are you interested in helping to shape future enhancements to IBM Support Portal, Fix Central, My notifications,
Service Request, and other online tools? The IBM Electronic Support user experience team is currently recruiting
clients to participate in design reviews and usability testing. You can choose from several different opportunities to participate: Drive requirements for the future What: Join the 2013 IBM Electronic Support Client Advisory Panel Who: Ideal for clients who support
or use at least one IBM product and who... [More]
Tags: support portal feedback request service |
Resource: Use IBM Service Request on your mobile device
Need to check the status of your service request on the go? IBM Service Request is available on your mobile device! You can view a list of PMRs, check status, view detailed information, add comments, search by PMR number or customer number, and more. Watch this new two minute video to see Service Request Mobile in action and learn more! To access IBM Service Request from your mobile device, visit ibm.com/support/servicerequest.
Tags: im_resource mobile service request |
Resource: Use the IBM Service Request Tool to review PMRs from the web
The IBM Service Request Tool is the best way to report a problem or open a PMR with IBM. If you are already a user of the Service Request Tool, you are probably familiar with some of its benefits. If you haven't used it before, try it the next time you need to contact IBM Support. To see one of the many advantages of Service Request, watch our new video showing you how you can view and update PMRs quickly and easily on the web. To access the Service Request Tool, visit the IBM Support Portal and click the Service Requests & PMRs tab.... [More]
Tags: tool request service im_resource pmr |
100 Tech Tips, #36: IBM Service Request Updates
Our friends over in the IBM Electronic Support Community posted an announcement on Friday about the recent updates to IBM Service Request . Today's tip is to make sure you are aware of these new updates so you can take advantage of the new functionality when you need to open your next Service Request. The IBM Service Request Tool is a worldwide, consolidated system for submitting technical support requests for all IBM software products. Since that description might be a bit lengthy for you, just remember it as the fastest way to get in touch... [More]
Tags: request service |
