Part of the IBM Analytics family, focused on Analytic Platform product support. This blog is administered by Andrew McCarl (amccarl) and Kate Nichols (KateDawson), and follows the IBM Social Computing Guidelines.
Here are some tips on how to get yourself updated on the latest news from InfoSphere Information Server
You can check for technotes, patches and fix packs on Fix Central: http://www.ibm.com/support/fixcentral/
Go to Select product tab
Product group >> Information Management
Select from Information Management >> InfoSphere Information Server
Installed Version >> Chose the version you are currently using
Platform >> Chose you Operational System or check All
Click on continue.
You will get to Identify fixes window. On this window, you... [More]
As we wind down 2013, we thought it would be fun to see our most popular posts of the year: New to IBM InfoSphere DataStage Server ? First step... Download product! Help shape future enhancements to IBM Support Portal, Fix Central, My notifications, Service Request, and more IBM Netezza product names and models numbers IBM Universal JDBC Driver behavior when calling ResultSetMetaData.getColumnName and getColumnLabel against a DB2 LUW server discuss on developerWorks! Here is a list of the most popular posts since launching this blog... [More]
A new IBM Education Assistant module titled How to collect necessary InfoSphere Data Replication (previously CDC) Support information and an education module titled Obtaining a bookmark from an Oracle CDC target installation , was released to production on 12/6/2013.
The following 15 videos have been added to the IBM Education Assistant website either as a new video or was an existing video but has been updated and re-deployed. These videos are all found in the IBM Electronic Support tools and resources section . IBM Support Assistant V5.0 section: IBM Support Assistant 5.0 Team Server: Working with and managing cases IBM Support Assistant 5.0 Team Server: Using File Actions Overview section: How IBM uses Knowledge-Centered Support Find information section: Using... [More]
Since today is Thanksgiving in the United States, we would like to take this opportunity to thank all of our readers around the globe for following our blog. We hope that the blogs we publish have helped you be successful with our software and that we've helped you learn a thing or two along the way! Remember, you can always leave us feedback by commenting on our blog posts to let us know what you'd like to hear about. We're happy to take suggestions! You can also check us out on Facebook and on Twitter . New... [More]
Infosphere Guardium support will end September 30, 2014, but customers may purchase a service extension. Customers interested in continued support for these versions after the EOS date may purchase a Service Extension (SE) up to 2 years. The fee-based Service Extension provides technical support (e.g. defect corrections, restrictions, and bypasses) for new problems discovered after a product has been withdrawn from support. Fixes are provided at the "then current" corrective service level (Fix Pack, PTF, CSD, etc.). Conditions... [More]
Here are the few published technotes that shows how to diagnose a hanging job or generate stack trace for Parallel jobs Technote : How to diagnose a hanging DataStage Parallel job on Unix/Linux Technote : A new feature to generate stack traces for Parallel jobs at v9.1 of DataStage Technote : DataStage jobs hung in a project in IBM InfoSphere DataStage
6 new DB2 Text Search education modules and 4 new DB2 LUW education modules regarding installation went to production on 11/15/2013! Visit the DB2 LUW IBM Education Assistant website to view these modules: DB2 Text Search Overview Installation, configuration and upgrade Indexing Search features Administration commands Command line tools DB2 LUW Installation Installation of DB2 on Windows - Overview DB2 installation on Windows Fix pack upgrade installation on Windows Refresh, modify, or repair an installation on Windows... [More]
I can't believe it... the Information on Demand Conference kicks of this weekend in Vegas! I'm sure many of you are getting packed and ready for the busy, productive, and fun week ahead. If you aren't attending IOD, you can still connect with many of the events/announcements from home! Here is how to do it: On the conference Livestream , you can watch streaming video of the conference throughout the day. See the EXPO, listen to keynote speeches, watch interviews with key IBMers and IOD attendees. Connect with our Support... [More]
Are you IBM Certified? If you answered no, you can change that answer to a yes at IOD! All registered customers and business partners can take one complimentary exam at the conference! That's a value of $200 USD. Complimentary exams can be from the Information Management, Business Analytics and Enterprise Content Management catalogs. Subsequent tests will be offered at the discounted price of $30. Exams for IBM Cloud, Collaboration, Rational, Security, SOA,Tivoli, WebSphere, and XML will be available at $100 per certification exam.... [More]