Here are the few published technotes that shows how to diagnose a hanging job or generate stack trace for Parallel jobs Technote : How to diagnose a hanging DataStage Parallel job on Unix/Linux Technote : A new feature to generate stack traces for Parallel jobs at v9.1 of DataStage Technote : DataStage jobs hung in a project in IBM InfoSphere DataStage
I can't believe it... the Information on Demand Conference kicks of this weekend in Vegas! I'm sure many of you are getting packed and ready for the busy, productive, and fun week ahead. If you aren't attending IOD, you can still connect with many of the events/announcements from home! Here is how to do it: On the conference Livestream , you can watch streaming video of the conference throughout the day. See the EXPO, listen to keynote speeches, watch interviews with key IBMers and IOD attendees. Connect with our Support... [More]
Next Friday we'll be packing up for IOD... but this Friday we're blogging about the demos we will have available at the IBM Software Subscription & Support Hub, booth #432. These demos aren't just any demos. They are designed to provide quick and concise answers to your common questions. We've called them the S&S Three-Minute Demos! Simply stop by booth #432 and tell us your demo (or demos) of choice. Without further ado, here are the demos: Are you new to IBM Support? Learn Subscription & Support... [More]
The procedure to submit feature request for InfoSphere Data Explorer (was Vivisimo Velocity) is change. Within the new procedure, not only Support, but customers can also submit the feature request to our product. To customers who are new to these procedure, following is the steps: At some point, you will have to login with your external IBM ID. Visit the IBM RFE Community . Click the "Submit" tab. Complete the required fields.
For Brand , select Information management . For Product family , select BigData Core . For... [More]
Hello all and happy Monday! New resources are available for installing MDM Workbench v11: Blog post in the MDM Developers Community from James Taylor in MDM Development. The blog covers full development environment install, and more. Brand new video on YouTube demonstrating how to install MDM Workbench v11. Hope these resources are useful to our readers who use MDM!
Information on Demand... IOD... the largest IBM EXPO... that place where comfortable shoes are ESSENTIAL... the best education you'll get all year.... whatever you call it, the conference is ALMOST HERE ! Experts from Subscription & Support can hardly contain our excitement about IOD 2013! Since last year's conference wrapped up, we've been brainstorming ways to make this year the absolute best one yet. Here's how we're going to do it: We're all together in a single space in the EXPO -- the IBM Software... [More]
You may have noticed that along with the expected db2sysc and other processes there is a process called db2fmp that is not running under the same ID as the other DB2 processes. The db2fmp process primarily runs external stored procedures and functions, collectively referred to as routines. DB2 LUW has two primary types of routines referred to as SQL and external. SQL routines are created within DB2 and consist of compiled SQL/PL. External routines, are applications created in a common programming language such as C or Java. When an external... [More]
You asked for it, and soon you'll be able to use the completely refreshed and redesigned IBM Support Portal! Among the many improvements, you'll find: A simpler and easier to navigate Support home page (see image below!) Enhanced product look-up Prominent search bar Common support links Much more! See the full preview on the IBM Electronic Support Blog.
Can you believe that August is almost over? The end of August is the beginning of a new season for us here at Thoughts from IM Support. And that season is none other than IOD SEASON! Information on Demand is now officially only 75 days away. As we have done for the past several IOD conferences, we'll be running a blog series on key IOD sessions, activities, etc. to help get you ready. So, without further ado, let's get this blog series going! We know that when you attend IOD you want to make the most out of every moment -- there really... [More]
Quietly, in late July, while we weren't looking..... Thoughts from Information Management Support reached 3/4 of a million views ! Wow... we've come a long way from our Thunderdome beginnings. ( You'll have to look way back to figure that one out. ) Anyway, we couldn't have done it without you, so... (Talk to you again soon when we reach 1 million!)
The packages for IBM DB2 JCC driver can be bound using the db2binder tool by specifying a different collectionID of the packages bound with REOPT. Here is more information on the tool: http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/topic/com.ibm.db2.luw.apdv.java.doc/src/tpc/imjcc_r0023708.html *********************************************** -collection Specifies the collection ID for IBM Data Server Driver for JDBC and SQLJ or user packages. The default is NULLID. DB2Binder translates this value to uppercase. You can create... [More]
If you have opened a Service Request (SR) in the past month, you may have noticed some important changes to the application to make SR even more secure. Email verification is no longer optional -- it is now a mandatory part of the Service Request process. Why did we do this? Here are a few reasons: This change simplifies user registration across IBM Fix Central and SR. All users with unverified email addresses will be guided through the verification process quickly Overall smoother transition experience between IBM sites In addition to... [More]
Hello everyone! We hope you are planning to join us again at IOD 2013! The location is the same (the amazing Mandalay Bay in Vegas) but the date has changed. This year, IOD will be held November 3-7 instead of the last week of October. Your Support teams representing Information Management, Enterprise Content Management, and Business Analytics software, along with our counterparts from the Accelerated Value Program and Lab Services, are coming together to offer you a bigger and better experience this year! More details on what we have in store... [More]
Have you ever tried watching on of our IBM Support videos on YouTube? We have a wide variety of videos available on the IBM Electronic Support Channel on topics ranging from signing in to the Support Portal to leaving us document feedback and everything in between! Today, we wanted to make you aware of a few NEW videos: General Using IBM's Software Compatibility Reports Downloads and Fixes How to download HMC fixes based on the system firmware... [More]