For  NPS 7.2.0.0, 7.1.0.2, 7.0.4.5, 7.0.2.13, and 6.0.8.17 releases (and later fix packs and patches in those releases) automatically install the Netezza Software Support Tools. Each NPS kit also includes a standalone Software Support Tools kit (nz-sw-support-tools- version .tar.gz) to allow you to install the latest tools without upgrading the NPS appliance release. IMPORTANT : The Netezza Software Support Tools are no longer available as a separate Fix Center menu download component. To install or upgrade to the latest tools, go to the... [More]

Hello everyone! Although it is hard to believe, we're putting our first Support Technical Exchange in the calendar for 2015 and we hope you'll join us! Date and time: Tuesday January 13, 2015, 11:00am - 12:00pm ET Our topic:   IBM InfoSphere Information Server Support & Serviceability In this presentation we’ll go over resources that are available via the IBM Knowledge Center, Support Portal, developerWorks, RedBooks as well as other sources to help you optimize your overall experience with InfoSphere Information Server.... [More]

Tags:  ste information-server

Groom basics - When you complete this session, you will understand the purpose of Groom.  You will know the situations that will prompt the need to perform Groom. You will also understand the importance of the relationship between the backup process and Groom and how that affects the scheduling of those two maintenance activities.  DCF #7043597   What are zone maps and how can you exploit them? - The main objective of the presentation is to explain zone maps to you and how they... [More]

Tags:  zone puredata groom maps pda

Writing data to Microsoft Excel with Information Server DataStage 11.3 - The objectives of this presentation are to show how to create a DataStage job that reads from a Sequential File stage and writes to a Microsoft Excel spreadsheet using the Unstructured Data stage. This presentation includes step-by-step instructions starting from creation and configuration of the job to running the job and viewing the target data.  DCF #7043633  ... [More]

Tags:  iea training education infosphere

We're pleased to announce that the first Support newsletter for IBM PureData System for Analytics is now available! This quarterly publication was sent to My Notifications subscribers last week and is also available here . If you use or are interested in PureData for Analytics, you can subscribe to receive the newsletter through the subscribe link at the bottom of the newsletter OR (better yet!) subscribe to PureData for Analytics through My Notifications to receive this newsletter as well as additional proactive support... [More]

Tags:  puredata

Are you aware..... of 'Allocated entitlement' an invaluable IBM function that allows you... to maintain one centralised purchasing site, while enabling additional WW sites for tech support... local time zones for sev 2-4,  sev1  24x7....and product delivery.   PA customers only, can apply via their Primary contact on your PA Online site...Go to "User Functions" and enable "Update authorization for Allocate Entitlement", (ensure you exit PA On-line and close the browser for the update to take... [More]

Tags:  allocated entitlement

IBM My Notifications released a brand new interface today, and let me tell you... I really like it! It is now so much simpler to find and subscribe to receive automated support information about IBM products. You can also easily manage your subscriptions -- change the frequency of your updates or unsubscribe with the click of a button. Here is a quick view of my My Notifications page with enhancements highlighted: Blue box -- Search for new products by typing the product name into the Product Lookup field. Add a new subscription with one click.... [More]

Tags:  smartersupport mynotifications

The Puredata for Analytics (PDA) appliance uses a ‘serializable’ locking model. Typically this is a good choice for a warehousing system and results in very little contention between transactions. We are able to keep consistent views of data at a transaction level over very large datasets through use of transaction Ids and the way we implement this in the FPGA architecture in the appliance.   Most people will go through their lives without worrying too much about this and it's implications. However there are a few... [More]

Tags:  puredata

  Here is a simple DB2 command which will display the DB2 products that are installed on the system: db2ls  - it displays the Install path, product level, fix pack details, Special Install Number, Installation date , Installer UID. The db2ls command is the only method to list all DB2 product at Version 9 or later. However you cannot use the db2ls command on Windows operating systems. $ db2ls Install... [More]

Tags:  products db2_techtip path db2level db2