ATTN: Netezza / PureData Systems for Analytics users If you are used to visiting the current Pure Data Analytics (powered by Netezza technology) page on Support Portal, you will soon see a change. The page you will see is now simply named " Pure Data Analytics ". Old... New! Don't worry, the Netezza technology is still there under the hood! Your existing links should work and settings should transfer.
Did you know the new version for Change Data Capture (CDC) is now called IBM InfoSphere Data Replication (IIDR)? InfoSphere Data Replication V10.2.1 packages IBM's world-class data replication technologies for distributed platforms into a single offering, giving you considerable flexibility in choosing data replication technologies and solutions. Key features of InfoSphere Data Replication V10.2.1 include: Full access to IBM data replication technologies on distributed platforms known as Change Data Capture (CDC), Q... [More]
If you are an IBM Site Technical Contact (STC) or if you want to know how to identify STCs in your organization, you should watch the newest video on the IBM Electronic Support Channel! Each organization selects a Site Technical Contact when it purchases software from IBM. The STC completes the following common tasks to make sure you and your colleagues can easily access IBM Support: Providing access to IBM Service Request (or SR) to your colleagues Selecting administrator contacts who can help you with most tasks Maintaining... [More]
Informix 11.70.xC8 is released (eGA) on 9 January 2014. GA date is 14 January 2014. Product Editions Informix Developer Edition Informix Innovator-C Edition Informix Express Edition Informix Growth Edition Informix Growth Warehouse Edition Informix Ultimate Edition Informix Ultimate Warehouse Edition Features: Information Center - http://pic.dhe.ibm.com/infocenter/idshelp/v117/index.jsp IBM Informix, Version 11.70.xC8 contains the following new functionality. For full... [More]
FileNet P8 Connector is now available in Fix Central. The customer distribution file can be downloaded at Fix Central Version 3.0.0 Features Supports crawling FileNet P8 5.1 or higher Runs on Data Explorer 8.2-2 or higher Supports crawling all FileNet objects, including custom document classes and annotations Provides fine-grained controls to limit the scope of the crawl Honors the FileNet security model, including FileNet marking sets Limitations Compound Documents
Compound document relationships are not crawled (the... [More]
We're very happy to announce the availability of our open IBM Knowledge Center Beta, live on ibm.com (there is no need for a VPN connection!). You can access IBM Knowledge Center here: www.ibm.com/support/knowledgecenter/ The Beta will run from today until the end of February 2014. Improving your technical content experience IBM Knowledge Center is our new technology designed to bring IBM's technical publications together in a single location, and will replace our individual IBM Information Centers. For this... [More]
Check out the 2 new IBM InfoSphere Master Data Management Collaboration Server education modules on the IBM Education Assistant website : How to resolve 'Out of Memory' errors Resolving instance startup error '25041'
The following new IBM Education Assistant modules are now in production: Troubleshooting DataStage engine start up issues How to create a new Information Analyzer Analysis Engine and configure Information Analyzer to use the new engine Diagnosing a hung Information Server DataStage Parallel job on UNIX/Linux Configuring Information Server 9.1 for Sybase
Using Virtual IP (VIP) provides a more elegant solution for Automatic Client Reroute between HADR Primary and Standby servers. The client does not have to be aware of the IP address of the Primary or the Standby server and can connect to the database only via the VIP. In cases where there have to be changes made to the Primary and Standby IP address/hostname, the client is still able to connect to the Primary using the VIP. Here is a demo showing VIP in action Prereqs: -- Working HADR database pair (... [More]
Here are some tips on how to get yourself updated on the latest news from InfoSphere Information Server
You can check for technotes, patches and fix packs on Fix Central: http://www.ibm.com/support/fixcentral/
Go to Select product tab
Product group >> Information Management
Select from Information Management >> InfoSphere Information Server
Installed Version >> Chose the version you are currently using
Platform >> Chose you Operational System or check All
Click on continue.
You will get to Identify fixes window. On this window, you... [More]
As we wind down 2013, we thought it would be fun to see our most popular posts of the year: New to IBM InfoSphere DataStage Server ? First step... Download product! Help shape future enhancements to IBM Support Portal, Fix Central, My notifications, Service Request, and more IBM Netezza product names and models numbers IBM Universal JDBC Driver behavior when calling ResultSetMetaData.getColumnName and getColumnLabel against a DB2 LUW server discuss on developerWorks! Here is a list of the most popular posts since launching this blog... [More]
A new IBM Education Assistant module titled How to collect necessary InfoSphere Data Replication (previously CDC) Support information and an education module titled Obtaining a bookmark from an Oracle CDC target installation , was released to production on 12/6/2013.
The following 15 videos have been added to the IBM Education Assistant website either as a new video or was an existing video but has been updated and re-deployed. These videos are all found in the IBM Electronic Support tools and resources section . IBM Support Assistant V5.0 section: IBM Support Assistant 5.0 Team Server: Working with and managing cases IBM Support Assistant 5.0 Team Server: Using File Actions Overview section: How IBM uses Knowledge-Centered Support Find information section: Using... [More]
Since today is Thanksgiving in the United States, we would like to take this opportunity to thank all of our readers around the globe for following our blog. We hope that the blogs we publish have helped you be successful with our software and that we've helped you learn a thing or two along the way! Remember, you can always leave us feedback by commenting on our blog posts to let us know what you'd like to hear about. We're happy to take suggestions! You can also check us out on Facebook and on Twitter . New... [More]
Infosphere Guardium support will end September 30, 2014, but customers may purchase a service extension. Customers interested in continued support for these versions after the EOS date may purchase a Service Extension (SE) up to 2 years. The fee-based Service Extension provides technical support (e.g. defect corrections, restrictions, and bypasses) for new problems discovered after a product has been withdrawn from support. Fixes are provided at the "then current" corrective service level (Fix Pack, PTF, CSD, etc.). Conditions... [More]
Here are the few published technotes that shows how to diagnose a hanging job or generate stack trace for Parallel jobs Technote : How to diagnose a hanging DataStage Parallel job on Unix/Linux Technote : A new feature to generate stack traces for Parallel jobs at v9.1 of DataStage Technote : DataStage jobs hung in a project in IBM InfoSphere DataStage
6 new DB2 Text Search education modules and 4 new DB2 LUW education modules regarding installation went to production on 11/15/2013! Visit the DB2 LUW IBM Education Assistant website to view these modules: DB2 Text Search Overview Installation, configuration and upgrade Indexing Search features Administration commands Command line tools DB2 LUW Installation Installation of DB2 on Windows - Overview DB2 installation on Windows Fix pack upgrade installation on Windows Refresh, modify, or repair an installation on Windows... [More]
I can't believe it... the Information on Demand Conference kicks of this weekend in Vegas! I'm sure many of you are getting packed and ready for the busy, productive, and fun week ahead. If you aren't attending IOD, you can still connect with many of the events/announcements from home! Here is how to do it: On the conference Livestream , you can watch streaming video of the conference throughout the day. See the EXPO, listen to keynote speeches, watch interviews with key IBMers and IOD attendees. Connect with our Support... [More]
Are you IBM Certified? If you answered no, you can change that answer to a yes at IOD! All registered customers and business partners can take one complimentary exam at the conference! That's a value of $200 USD. Complimentary exams can be from the Information Management, Business Analytics and Enterprise Content Management catalogs. Subsequent tests will be offered at the discounted price of $30. Exams for IBM Cloud, Collaboration, Rational, Security, SOA,Tivoli, WebSphere, and XML will be available at $100 per certification exam.... [More]
We are very happy to announce the achievement of a major milestone today in the evolution of InfoSphere Data Explorer -- Data Explorer v9.0 has been announced! Key features and enhancements in V9.0 InfoSphere Data Explorer BigIndex: BigIndex is InfoSphere Data Explorer's easy-to-integrate, easy-to-scale, cluster-aware, cloud-ready, enterprise-grade API for full text indexing and searching that removes barriers of scale and can be leveraged for building big data solutions. Features include: Automatic index segment (shard) re-balancing... [More]
Serviceability improvements reduce the amount of time and effort that it takes to identify and resolve issues. It IOD next week, Support expert Jim Tsimis will demonstrate the serviceability features in the latest versions of InfoSphere CDC, Information Server & MDM products. Jim will show you how serviceability tools, such as ISA Lite / ISA DC, can help you document and assess the health of your installation and simplify the task of collecting diagnostic information. You will also learn how to subscribe to notifications,... [More]
Does this sound familiar? You know you have Big Data. You don't know exactly what's in it and you know it is spread around a bunch of different repositories. In fact, your data problem is so big, you don't know where to start. So what do you do? If you are attending Information on Demand next week, register for IBD - 2313A : Where is My Big Data? A Hands On Lab with IBM InfoSphere Data Explorer on Tue Nov 5 ( 10:00 a.m. – 1:00 p.m. ). In this session, you will discover how IBM InfoSphere Data Explorer can help you make sense... [More]
Next Friday we'll be packing up for IOD... but this Friday we're blogging about the demos we will have available at the IBM Software Subscription & Support Hub, booth #432. These demos aren't just any demos. They are designed to provide quick and concise answers to your common questions. We've called them the S&S Three-Minute Demos! Simply stop by booth #432 and tell us your demo (or demos) of choice. Without further ado, here are the demos: Are you new to IBM Support? Learn Subscription & Support... [More]