KateDawson 060001TQ2C Visits (448)
To more quickly and accurately address your issues, we are making an important change to our IBM Software Appliance Service Request process. These changes will take effect between now and July 2014.
What you need to know:
Here is a screen shot of how you will enter your serial number in the Service Request Tool:
For more information, please refer to the links in the What you need to know section above.
KateDawson 060001TQ2C Visits (473)
As we wind down 2013, we thought it would be fun to see our most popular posts of the year:
Here is a list of the most popular posts since launching this blog waaaaaaaay back in 2009:
And finally, here is a link to the 100 technical support tip series we ran in 2011 and 2012:
TechTip: IBM InfoSphere BigInsights V2.0 delivering enterprise Hadoop capabilities with easy-to-use analytic tools and visualization
wbratton 120000E4TY Visits (1205)
Expert Advice: IBM InfoSphere BigInsights Enterprise Edition Version 184.108.40.206p for Power Linux is now available
wbratton 120000E4TY Visits (1584)
Expert Advice: IBM InfoSphere BigInsights Enterprise Edition Version V220.127.116.11p for Power Linux is now available.
KateDawson 060001TQ2C Visits (1231)
100 Tech Tips: #82: Find IBM Netezza on the Support Portal!
Attention IBM Netezza Clients: You can now search for and select IBM Netezza in the Support Portal to find IBM Netezza information, technical documents, sign up for automated notifications about your Appliance, and open service requests.
Click this link to access the Support Portal with IBM Netezza already selected in your product list.
As you become familiar with the Portal, here are a few tips:
The following images are from the Support Home tab of the Portal.