Did you know that IBM software has a lifecycle? IBM has a commitment with its customers to provide the product and technical support on software products for a designated amount of time, depending on the product. Once a product reaches 'End of Support' (EOS - also known as end of life), the support is no longer available for purchase or technical support without an extended support agreement. The lifecycle policy indicator determines how long IBM will continue to support the product once it has reached this date. The product lifecycle... [More]

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100 Tech Tips: #74: Stay informed about upcoming EOS dates   Do you know how to check the End of Support (EOS) date for your products? All EOS dates are available on the IBM Product Lifecycle page.  Since we have a number of important products reaching EOS on April 30, 2012, we thought now would be a great time to remind you to check the Product Lifecycle page regularly or sign up to receive updates through RSS. Click here to view a summary of Information Management Products listed by their End of Support dates.   Here is a summary of some of... [More]

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Product Lifecycles - A Primer Just like any other product you may encounter in your day to day activities, software has a lifecycle as well. It's almost like a "best before" date. Even though the software still works it's time to move to a newer release.  The IBM Software Support Lifecycle policy explains the details of the length of support and all other information that may come in handy as your customers approach the end of support of any IM product. Some key points in the Lifecycle policy are: Provide a minimum of 5 years... [More]

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