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What do you know about End of Support?
End of Support i s a natural stage in the IBM Software Support Lifecycle. End of Support marks the 'official' withdrawal of technical support for specific versions and releases of software products. Learn more in this new video about the Product Lifecycle available in the IBM eSupport channel on YouTube: Other Product Lifecycle resources: The Support Lifecycle page Lifecycle information for IM products only The complete Lifecycle Policy
Tags:  of expired service extension lifecycle end denied entitlement upgrade |
IBM Software Product Lifecycle: Did you know ...
Did you know that IBM software has a lifecycle? IBM has a commitment with its customers to provide the product and technical support on software products for a designated amount of time, depending on the product. Once a product reaches 'End of Support' (EOS - also known as end of life), the support is no longer available for purchase or technical support without an extended support agreement. The lifecycle policy indicator determines how long IBM will continue to support the product once it has reached this date. The product lifecycle... [More]
Tags:  end_of_support plc lifecycle eos |
100 Tech Tips: #74: Stay informed about upcoming EOS dates
100 Tech Tips: #74: Stay informed about upcoming EOS dates Do you know how to check the End of Support (EOS) date for your products? All EOS dates are available on the IBM Product Lifecycle page. Since we have a number of important products reaching EOS on April 30, 2012, we thought now would be a great time to remind you to check the Product Lifecycle page regularly or sign up to receive updates through RSS. Click here to view a summary of Information Management Products listed by their End of Support dates. Here is a summary of some of... [More]
Tags:  product lifecycle support end of |
Product Lifecycles - A Primer
Product Lifecycles - A Primer Just like any other product you may encounter in your day to day
activities, software has a lifecycle as well. It's almost like a "best
before" date. Even though the software still works it's time to move to a newer release. The IBM Software Support Lifecycle policy explains the details of the length of support and all other information
that may come in handy as your customers approach the end of support of
any IM product. Some key points in the Lifecycle policy are: Provide a minimum of 5 years... [More]
Tags:  contract support lifecycle eos |