Knowledge - NOW!
Watch and learn along as a problem is solved by an IBM Support engineer! The Knowledge Now collection is a library of short multi-media presentations available via IBM Education Assistant. The purpose of Knowledge Now modules is to provide quick, targeted
assistance on-line for the most common product issues. Knowledge Now
modules capture and use the experience and abilities of the engineers
who solve technical issues via the phone. Each module provides a solution to a common problem or issue identified by customers... [More]