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Watch and learn along as a problem is solved by an IBM Support engineer! The Knowledge Now collection is a library of short multi-media presentations available via IBM Education Assistant. The purpose of Knowledge Now modules is to provide quick, targeted assistance on-line for the most common product issues. Knowledge Now modules capture and use the experience and abilities of the engineers who solve technical issues via the phone. Each module provides a solution to a common problem or issue identified by customers like you!
Access Knowledge Now conveniently from where ever you are, on-line, 24/7. Put this on your to do list - access and take a tour of the Knowledge Now modules:
1. Go to the IBM Education Assistant website.
2. Click on Information Management.
3. Click on the product you want from the available list:
Check it out and get some Knowledge Now. Let us know what you think!!!