It's about that time of year again... time to get ready to head to Vegas for the largest big data conference in the world! This year, there are a few important changes you should know about:
Information on Demand is now IBM Insight! The name has changed for a reason: It's no longer just about information; it's what you can do with the information and how you can use data as a competitive advantage. See the conference website. Insight runs from October 26-30, 2014.
Your Support team will be there... and our presence will be bigger and better than ever before! Together with Business Analytics and Enterprise Content Management, your Information Management technical support experts will be at Insight and will be ready, willing, and able to help you explore our newest software, learn more/troubleshoot current issues, and find out about our latest support tools and innovations. Look for us in the Smarter Support Zone!
We're offering more ways for you to connect with us: Hands-On Lab and Meet Technical Support sessions.
Our Support-driven Hands-On Lab will be available in the Smarter Support Zone with ~50 product demos created for you by our support experts. This means we're not only showcasing our latest technology, we're also helping to answer common product questions so you can get more from your software. Trevor Kirkland, the lead of the Hands-On Lab, recently did an interview on the BA Supportlink blog. Check it out to learn more about the lab.
You can also schedule time to meet 1:1 with a Support expert in your product area to discuss how you can optimize your support experience, solve a recurring issue, or learn more about the product. We'll share more details about how to book these sessions in an upcoming blog post.
We hope you'll join us at IBM Insight 2014! Keep watching the blog for more information as we get closer to the conference.