Six new IBM Education Assistant (IEA) training modules are now in production. Please see the details below:
Subscribing to Platform Computing patch notifications - This video demonstrates how to subscribe to Platform Computing patch notifications using the IBM MyNotifications service.
IBM Support Assistant 5.0 Team Server: New features - This video demonstrates new features introduced in IBM Support Assistant Team Server V5 Fix Pack 1.
Creating reports about software service requests with Service Request (SR) - This video demonstrates how to use IBM Service Request (SR) to search and create historical reports of software problems submitted.
Problem determination tools overview - This video describes how to run problem determination tools for analyzing diagnostic files produced by IBM software products and applications they support.
Introducing IBM Call Home Web beta - This is the first video in the series about IBM Call Home beta. This series introduces you to IBM's new web interface for Call Home information.
Managing your systems in IBM Call Home Web - This is the second video in the series about IBM Call Home Web beta. This video demonstrates how to add and manage systems in IBM Call Home Web.