IOD 2013: InfoSphere Product Serviceability Demos
KateDawson 060001TQ2C Visits (1967)
Serviceability improvements reduce the amount of time and effort that it takes to identify and resolve issues. It IOD next week, Support expert Jim Tsimis will demonstrate the serviceability features in the latest versions of InfoSphere CDC, Information Server & MDM products.
Jim will show you how serviceability tools, such as ISA Lite / ISA DC, can help you document and assess the health of your installation and simplify the task of collecting diagnostic information. You will also learn how to subscribe to notifications, search for known issues, manage service requests, and download Fix Packs and recommended patches that are applicable to your installation. Jim will also point you to product specific communities, developerWorks resources and Redbooks.
Demos are available in the InfoSphere Demo Room, Pedestal 20.