IBM Service Request -- verify your email address!
KateDawson 060001TQ2C Comments (2) Visits (2281)
If you have opened a Service Request (SR) in the past month, you may have noticed some important changes to the application to make SR even more secure.
Email verification is no longer optional -- it is now a mandatory part of the Service Request process. Why did we do this? Here are a few reasons:
In addition to the email verification change, there are several user experience and maintenance items also part of this application release.
You can find more information about this change in a bl
And, while we are on the topic of Service Requests, here are a few videos available to help you if you are just getting started submitting your requests online: