IBM PureData System for Analytics begins publishing APARs
Andrew McCarl 100000AY2G Visits (5549)
IBM PureData System for Analytics is excited to announce the publication of APARs as part of the problem reporting process!
An APAR - Authorized Program Analysis Report - is a formal report to IBM development of a problem caused by a suspected defect, published so that it is visible to supported customers. If IBM development is able to confirm the defect, they will update the APAR with any known workarounds and perhaps an indication of which future release they intend to target for a formal fix to the defect.
APARs are easy to find through Support Portal:
APARs have a "key" icon next to them in the search results. That indicates you will need to log into IBM.com with your IBM ID in order to view them.
If an APAR is in an "OPEN" status, you can subscribe to follow the APAR and will be notified with it is updated. Look for the subscription service in the bottom of the right navigation panel when the APAR is open.
APARs provide insight into issues that can affect your product. We hope they provide you improved support!
For more information on APARs, see "APAR Explained".