developerWorks Works! And Wins!
developerWorks has been recognized by Forrester in the Business-To-Business (B2B) - "Supporting" category as an outstanding example among nearly 130 entrants... as the best use of B2B support.
Having a user community skilled on IBM products and open standards
technologies who can quickly and easily find answers to their questions
using social media oriented search tools is critical to IBM success.
developerWorks supports IT professionals to become skilled on critical
technologies so they can help their organizations make informed software
choices and build a preference for IBM in the process. Our site also
connects this community, making it easy to help each other solve
problems without contacting IBM support. The net result of the program
is over $100M in annual saving