How to engage IBM support for software issues
dianesu 27000123JT Visits (6559)
There are several approaches to resolve your IBM software issues -
1. Search for answers from internet via search engines like Google, baidu or IBM website.
3. Open a ticket for complex issues either through SR tool or call IBM hotline, this is open to entitled customers only and requires an "ICN" customer number。
IBM support hotline http
Check out our support handbook for more details -