IBM Support

100 Tech Tips, #61 Using IBM Service Request Web Application.

Technical Blog Post


Abstract

100 Tech Tips, #61 Using IBM Service Request Web Application.

Body

 
  Need help in opening a service request in our IBM Service Request(SR) tool?
  The SR tool is an on-line problem management tool to open, edit, and track open and closed service requests (PMRs) by customer number.
 
  Here are the links that help you to use the tool effectively.
  IBM Service Request tool
 
  Here are the educational videos on how to best use the SR tool:

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSEPGG","label":"Db2 for Linux, UNIX and Windows"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

UID

ibm11141846