We have completed our series of 100 technical support tips! See our blog to mark the end of the series here! A few of you have asked for a full summary of our tips broken down by product area... so here you go!
#7: DB2 License key
#8: DB2 on LUW Problem Determination Guides #10: Common DB2 Security Issues
#14: New Explain feature in DB2 9.7: section explain & ... section actuals #16: Where can I find the NES 32 and 64 bit index migation tool for Windows?
#18: Frequently Asked DB2 Questions
#19: New to DB2 for... [More]
If you use any of the following Information Platforms & Solutions products: IBM InfoSphere Information Server IBM InfoSphere Replication Server IBM InfoSphere Change Data Capture IBM InfoSphere Master Data Management Server (MDMS) IBM InfoSphere Master Data Management Collaboration Server (MDMCS) IBM InfoSphere Master Data Service (Initiate) You will be interested in our newest support publication.... the Q1 2013 IP&S Support Newsletter ! In the newsletter, you'll find feature articles covering our newest releases, how to best work... [More]
Here is a list of the Top Ten viewed technical documents for DB2 for Linux, Unix, and Windows:
12 Oct 2010:
DB2 Fix Packs by version for DB2 for Linux,...
20 Jul 2010:
DB2 Version 9.5 Fix Pack 5 for Linux, UNIX,...
26 May 2010:
DB2 database product documentation
30 Aug 2010:
DB2 UDB Version 8 - End of Support date is...
23 Feb 2010:
DB2 UDB Version 8 Product Manuals
01 Jul 2010:
DB2 UDB Version 8 FixPaks & client downloads...
16 Sep 2010:
DB2 Version... [More]
Looking for options to monitor the remote client connections
in a DB2 Connect gateway and want to uniquely identify the remote application
connected to the DB2 Connect?
There are two options:
the GET SNAPSHOT commands:
There are five snapshot commands useful for monitoring DCS
information. They are:
SNAPSHOT FOR ALL DCS DATABASES GET SNAPSHOT FOR ALL DCS
APPLICATIONS GET SNAPSHOT FOR DCS
APPLICATION ... GET SNAPSHOT FOR DCS DATABASE
ON db_alias GET SNAPSHOT FOR DCS
APPLICATIONS ON... [More]
This year's IIUG Conference is now only days away. Our Informix Support team is ready to go and is looking forward to speaking with you. Here is a quick overview of where you can find us at IIUG:
Check out this blog post for our activities during the IIUG Sunday Tutorials.
Like last year, you'll find many of us at the Support Kiosk between the hours of 10am and 2pm daily. At the kiosk, you can:
Find out how your Informix Database can benefit from a FREE Health Check Lite
Talk to the... [More]
What's new for you? Thanks to everyone who has been out there rating our documents on the web, we're now able to show you a list of the top rated documents in Support Portal. This is in addition to the "Most recent" and "Most viewed". So, if you are working in "browse" mode, trying to be proactive by visiting the Support Portal to keep an eye on - what's new, of course - then you need to check out the "Overview top ten" portlet! Enjoy!!!
Here is a list of license documents that may help resolve the DB2 license errors you encounter with DB2 on Linux, Unix and Windows: Knowledge Collection DB2 License Issues Useful DB2 license references from our Information Center: DB2 License Files db2licm - License management tool command License Center overview db2connectactivate -Server License Activation Utility Activating the license key for DB2 Connect Unlimited Edition (system z) Setting the DB2 license policy using the db2licm command Setting the DB2 license policy using the License... [More]
100 Tech Tips, #55: InfoSphere Warehouse Operation System higher
level support technote is updated to be more generic
Installing InfoSphere Warehouse (ISW) 9.7.x on an Operation
System (OS) whose intermediate upgrade that was not available at the general availability
of an ISW 9.7.x release may cause the ISW installer’s OS check to fail. The “How to complete the installation of InfoSphere Warehouse V9.7x when the level of your operating system is higher than the levels that are recognized by the installation program.” technical... [More]
There is a number of artifacts listed below that are requested by InfoSphere Information Server Support Team. Providing them during initial PMR creation facilitate issue investigation and troubleshooting of the reported problems
The requested items are:
1. Version.xml files for InfoSphere Information Server and Client machines
2. Operating systems Information of InfoSphere Information Server and Client machines
3. The detailed description of the problem and/or screenshots if relevant
4. If Datastage job... [More]
Two new external self-assist videos went to production on 1/17/2014. These modules are now found on the IBM Education Assistant website in the IBM Electronic Support tools and resources -> Download fixes and updates section.
1. How to obtain download access for IBM Platform LSF
2. Accessing log files in Platform Symphony
PureData System for Analytics (PDA), Netezza Platform Software (NPS) will be ending patch support for the maintenance release v7.0.0 on June 30, 2014. This means that no more fixpacks or patches will be created for 7.0.0 after June 30, 2014.
The last regularly scheduled quarterly Fixpack (18.104.22.168) was posted to Fix Central on December 24, 2013.
You may still open PMRs for version 7.0.0 after June 30, 2014. However, should you encounter a new bug or issue, any code changes made to address... [More]
Bye Bye, Control Center! So, what's next? Starting from DB2 Version 9.7, Control Center tools have been deprecated. In DB2 Version 10.1, Control Center tools and all the related components such
as wizards and advisors are discontinued. The following Control Center tools
and related features have been discontinued: Activity Monitor Command Editor Configuration Assistant Control Center and associated wizards and advisors Add Partitions launchpad Alter Database Partition Group wizard Backup wizard Configuration advisor wizard Configure... [More]
Do you want to learn more about InfoSphere Streams and Big Data? Take a look at Roch Achambualt’s IBM InfoSphere Streams 2.0 presentation. The presentation introduces Streams. It provides Streams Application examples along with an overview Streams Processing Language and Streams Toolkits. The presentation provides links to the following: Streams Wiki an online information hub for InfoSphere Streams users Streams Exchange a place for Streams application developers to share ideas, source code, design patterns, experience reports and rules... [More]
Today, we're please to share three newly published support newsletters for three of our top Information Platform & Solutions products: InfoSphere Information Server, InfoSphere Master Data Management, and InfoSphere Data Replication !
In each newsletter, you'll find three sections:
In the spotlight , featuring support news and important product updates
Plan , featuring top technotes and fixes
Education , featuring videos, modules, and other resources available to help you increase your... [More]
100 Tech Tips: #74: Stay informed about upcoming EOS dates Do you know how to check the End of Support (EOS) date for your products? All EOS dates are available on the IBM Product Lifecycle page. Since we have a number of important products reaching EOS on April 30, 2012, we thought now would be a great time to remind you to check the Product Lifecycle page regularly or sign up to receive updates through RSS. Click here to view a summary of Information Management Products listed by their End of Support dates. Here is a summary of some of... [More]