Part of the IBM Analytics family, focused on Analytic Platform product support. This blog is administered by Andrew McCarl (amccarl) and Kate Nichols (KateDawson), and follows the IBM Social Computing Guidelines.
Are you IBM Certified?
If you answered no, you can change that answer to a yes at IOD! All registered customers and business partners can take one complimentary exam at the conference! That's a value of $200 USD.
Complimentary exams can be from the Information Management, Business Analytics and Enterprise Content Management catalogs. Subsequent tests will be offered at the discounted price of $30.
Exams for IBM Cloud, Collaboration, Rational, Security, SOA,Tivoli, WebSphere, and XML will be available at $100 per... [More]
We are very happy to announce the achievement of a major milestone today in the evolution of InfoSphere Data Explorer -- Data Explorer v9.0 has been announced!
Key features and enhancements in V9.0
InfoSphere Data Explorer BigIndex: BigIndex is InfoSphere Data Explorer's easy-to-integrate, easy-to-scale, cluster-aware, cloud-ready, enterprise-grade API for full text indexing and searching that removes barriers of scale and can be leveraged for building big data solutions. Features include:
Automatic index... [More]
Serviceability improvements reduce the amount of time and effort that it takes to identify and resolve issues. It IOD next week, Support expert Jim Tsimis will demonstrate the serviceability features in the latest versions of InfoSphere CDC, Information Server & MDM products.
Jim will show you how serviceability tools, such as ISA Lite / ISA DC, can help you document and assess the health of your installation and simplify the task of collecting diagnostic information. You will also learn how to subscribe to notifications,... [More]
Does this sound familiar?
You know you have Big Data. You don't know exactly what's in it and you know it is spread around a bunch of different repositories. In fact, your data problem is so big, you don't know where to start.
So what do you do?
If you are attending Information on Demand next week, register for IBD - 2313A : Where is My Big Data? A Hands On Lab with IBM InfoSphere Data Explorer on Tue Nov 5 ( 10:00 a.m. – 1:00 p.m. ).
In this session, you will discover how IBM InfoSphere Data Explorer... [More]
The IBM Support Portal will soon have a new look! Our friends on the Electronic Support Blog have posted a fantastic blog series covering all the details of the new Portal. Take a look!
Part 1: New support home and product lookup
Part 2: New search support and downloads location
Part 3: Common support links
Part 4: My support programs and translation features
Part 5:... [More]
Did you know that our Information Management Support experts also post technical support content on Twitter?
We just reached 5,000 tweets and counting! Find current support information about our Information Management products by following IBM_IM_Support . And, if you are interested in DB2, you can follow db2_support for specific DB2 support tips and info.
P.S. We're also on Facebook: Information Management Support and DB2 Support LUW .
How to restore critical administrative files with onbar utility?
It is already known to us that onbar backs up some critical administrative files during storage space backup. These critical files are as follows:
The onconfig file
UNIX: The sqlhosts file
The ON-Bar emergency boot file: ixbar.servernum
The server boot file: oncfg_servername.servernum
There may be a situation when you need to restore one of these files, for example: replace disks, restore to a second computer system (imported... [More]
IIDR announced the latest version (IIDR 10.2.1) for DB2 z/OS:
InfoSphere Data Replication for DB2 for z/OS , V10.2.1 provides a single offering for a wide variety of data replication solutions, ranging from continuous availability, active-active databases, and live reporting to database migration.
Key features include:
Full access to InfoSphere Data Replication for DB2 for z/OS technologies, including Change Data Capture, Q Replication, and SQL Replication
Scalable, high-volume, low-latency replication of DB2 for... [More]
Recently we receive several customer issue of downloading InforSphere Data Explorer 8.2-3 from Fix Central. Sorry for any inconvenience. To resolve this kind of issue please contact them by calling 1-800-IBM-SERV or emailing them at UStsmail@us.ibm.com.
InfoSphere Data Explorer Engine Support
IBM Support Portal at
Known problems for InfoSphere Information Server, Version 9.1.2, are documented in APARs and technotes, which are available on the IBM Support Portal.
The following table provides links for customized queries for APARs and technotes for Version 9.1.2.
InfoSphere Information Server
InfoSphere Business Glossary
InfoSphere Business Glossary Anywhere