Part of the IBM Analytics family, focused on Analytic Platform product support. This blog is administered by Andrew McCarl (amccarl) and Kate Nichols (KateDawson), and follows the IBM Social Computing Guidelines.
Informix RFE ( R equest F or E nhancement) Process
Learn how the RFE process works in the IBM RFE Community. In the RFE Community, you can collaborate with IBM development teams and other product users through your ability to search, view, comment on, submit, and track product requests for enhancement (RFEs )
Submit from the IM RFE site – simply complete the RFE form and click Submit when ready
Many fields will be auto-filled as a convenience for you
Note that fields with the ‘key’ field e.g. Company... [More]
SQL0428N error is easy to resolve provided you have actual SQL statement causing the error. Here is more information about actual error message link
The SQL statement is only allowed as the first statement in a unit of work.
Issue a COMMIT or ROLLBACK prior to processing the SQL statement. If there are any WITH HOLD cursors, these will need to be closed. If the statement is SET INTEGRITY, remove the COMMIT THRESHOLD clause.
Adding a COMMIT or ROLLBACK prior to SQL... [More]
IBM offers a number of information management related free ebooks that were written and published with the cooperation of subject matter experts and the community
Please see the some of published free ebooks :
Understanding Big Data :
In this book, the three defining characteristics of Big Data -- volume, variety, and velocity, are discussed. You'll get a primer on Hadoop and how IBM is 'hardening' it for the enterprise, and learn when to leverage IBM InfoSphere BigInsights (Big Data at... [More]
The IBM Information Management best practices present advice on the optimal way to use a variety of IBM Information Management products. They include technical papers, presentations, and articles authored by leading experts in IBM's development and consulting teams and are designed to give you practical advice to improve the value of your IBM data servers and data integration products.
Best practices for IBM InfoSphere Information Server
These best practices papers present advice on ways you can... [More]
Hot off the press!! The Q2 2013 Support Newsletter for our IP&S products has just published!
If you are interested in support resources for any of the following products, check out the newsletter for tips, tools, and info:
InfoSphere Information Server
InfoSphere Data Replication
InfoSphere Replication Server
InfoSphere Change Data Capture
InfoSphere Master Data Management Server
InfoSphere Master Data Management Collaboration... [More]
The CLP or Command Line Processor is the primary and lowest level interface available for DB2 LUW. It is capable of running SQL statements and DB2 commands, changing the DB2 Configuration and running DB2 scripts. The clp “db2” command can even be added to OS scripts to execute DB2 commands. The CLP also has various options that can be used to change its behavior, a few of these are:
-c option. This option changes the autocommit behavior. By default autocommit is on and the CLP issues a commit after every query... [More]
Important Announcement: IBM InfoSphere Master Data Management Collaboration Server versions 10.0.0 and 10.1.0 are being merged. Please see the following technote for detail.
IBM Software Group InfoCenter is organized in the same way, so the information below applies to MDM versions, as well as other IBM software such as Websphere and DB2 products.
MDM v10.0 to the latest MDM v11.0 combined three different MDM products: MDM Server, MDM Collaboration Edition and MDS. Since the three individual MDM products combined into one product family, the InfoCenter documentation is combined as well.
Sometimes when you need to search on MDMCS documentation from the combined InfoCenter, and you want to avoid the... [More]
Below are five new self-assist videos in the IBM Electronic Support tools and resources section of the IBM Education Assistant website:
What is IBM Support Assistant?
Glossary of support terms
Glossary of technical support documents
IBM Electronic Support overview
Finding online support for IBM FlashSystem
External Stored procedures and UDFs (collectively referred to as routines) that utilize the database are susceptible to the same performance issues as any other application. Unlike other database applications, external routines are run in DB2 processes that are managed by an infrastructure. This infrastructure can be configured through the Database Manager Configuration or the dbm cfg.
In this blog post I will explain some of the dbm cfg parameters that are related to external routine performance, including KEEPFENCED,... [More]
Have you ever tried watching on of our IBM Support videos on YouTube? We have a wide variety of videos available on the IBM Electronic Support Channel on topics ranging from signing in to the Support Portal to leaving us document feedback and everything in between!
Today, we wanted to make you aware of a few NEW videos:
Using IBM's Software Compatibility Reports
Downloads and Fixes
IBM DB2 Support has put out the following developerworks page:
IBM DB2 High Availability Disaster Recovery (HADR) Simulator
This simulator will help you to better tune DB2 HADR and the network settings with out impacting current performance on the system. It is recommended you run the simulator when the systems are most active.
In addition you can use the db2flushsize.pl (perl script) against the largest log files you have to find the largest flush size. Once you have the... [More]
We hope you are planning to join us again at IOD 2013! The location is the same (the amazing Mandalay Bay in Vegas) but the date has changed. This year, IOD will be held November 3-7 instead of the last week of October.
Your Support teams representing Information Management, Enterprise Content Management, and Business Analytics software, along with our counterparts from the Accelerated Value Program and Lab Services, are coming together to offer you a bigger and better experience this year! More details on what we... [More]
If you have opened a Service Request (SR) in the past month, you may have noticed some important changes to the application to make SR even more secure.
Email verification is no longer optional -- it is now a mandatory part of the Service Request process. Why did we do this? Here are a few reasons:
This change simplifies user registration across IBM Fix Central and SR.
All users with unverified email addresses will be guided through the verification process quickly
Overall smoother transition experience... [More]