Part of the IBM Analytics family, focused on Analytic Platform product support. This blog is administered by Andrew McCarl (amccarl) and Kate Nichols (KateDawson), and follows the IBM Social Computing Guidelines.
We are pleased to share a new video available on the IBM Electronic Support YouTube Channel: Keeping Service Requests to a Single Issue
Did you know that when you limit a Service Request to a single issue, IBM Support is better able to prioritize and update you on the issue's status? If you have more than one issue, you are welcome to open multiple requests (even for topics related to a single larger issue, such as an upgrade).
By signing in to Service Request, you will be able to see all of your... [More]
When using DB2 HADR the local service/port (HADR_LOCAL_SVC) and remote service/port (HADR_REMOTE_SVC) are defined. But, why netstat output shows that hadr is using other port numbers too ?
Both HADR_LOCAL_SVC and HADR_REMOTE_SVC are used as the lower level TCP server listener port numbers only. The client side of the TCP uses free ports available from OS from that side.
HADR uses TCP server and TCP client at the lower level. In this context, one HADR db side listens on its hadr_local_svc port as TCP... [More]
NullPointerException was thrown when one of our customers tried to load latest DB2 JCC driver (db2jcc.jar - V10.1 and above) using a custom class loader ( like open source module NestedJarClassLoader). The same worked while loading old DB2 V8.2 db2jcc.jar driver (2.11.24).
Here is the error stack:
Caused by: java.lang.NullPointerException
As of now, DB2 on Windows supports ActivestatePerl (both 32bit and 64 bit) and Strawberry Perl (32 bit ONLY).
To get the 32 bit DBD::DB2 binaries supported with 32 bit Strawberry Perl, you must email email@example.com or contact IBM support for the required binaries.
64 bit Strawberry Perl is not supported yet.
Recently worked on an issue with DB2 Fault Monitor (FM) process failing to start on a Linux RHEL 6 platform. After following the steps in the technical note below:
the DB2 Fault Monitor process was failing with the following message :
# su - db2inst1
$ . ./sqllib/db2profile
$ db2fm -s -S
Gcf module 'fault monitor' is INSTALLED PROPERLY but NOT ALIVE
Gcf module '/opt/IBM/DB2/lib64/libdb2gcf.so' is INSTALLED PROPERLY but NOT ALIVE
Attention MDM users! We are pleased to share a FREE education session available in April: Upgrading to MDM v11 .
Date: April 7, 2015
Time: 10:00am - 11:00am ET
Session description: In this presentation, we will perform a comprehensive overview of the MDM v11 upgrade process. We will begin the session by reviewing how MDM v11 differs from our previous releases of MDM Advanced Edition and MDM Standard Edition from a technical perspective. Next we will outline the upgrade process and considerations on a high level. Finally we... [More]
Consider the following scenario, in a DB2 HADR configuration using ASYNC mode. Presently,the log files were extracted from TSM to a local file system on the standby server. Standby database was deactivated and re-activated causing the standby to go into LocalCatchUp state. However, its unable to read the local log file because its considered as a "stale" file and the standby re-enters a RemoteCatchUp state. This process was repeated two to three times and the standby fails to read the log file and switch HADR to RemoteCatchUp... [More]
IIUG 2015 promises to be one our best events ever. IIUG will have:
a full day of tutorials,
over 80 sessions,
several hands-on labs and
this year, they will be celebrating 20 years of the IIUG.
If you miss this year's event, you're going to be missing a lot.
There will be several sessions on new technologies: NoSQL and Internet of Things (IoT) both of which play well with Informix. Who can resist the ever popular sessions on... [More]
Today, we're pleased to share a new blog series running in the IBM PureData-Enzee Community. The series will cover 50 Nuggets of Wisdom from our experts in the PureData for Analytics support team!
You can see the blogs in the series by regularly visiting the Community and following the nuggets tag .
The first blog in the series covers step-by-step instructions to Collect a Health Check Report from your system. Find the blog by clicking the link above.
Looking forward to reading... [More]
One scenario you may have !!
You attend a monthly DB operation meeting.
Each DB administrator team from Oracle, DB2 and Sybase presents monthly events and various monitoring results.
On first turn, an Oracle guy indicates a performance issue on a specific day and says an SQL has triggered the issue.
And.......he shows the historical performance data for the SQL by keeping on track of the change day by day.
Actually the hash key value ' SQL_ID ' of Oracle enables this kind of analysis.
When performing a DB2 fixpack upgrade (rolling upgrade), for example from DB2 V9.7 FP8 to DB2 V9.7 FP9, in an HADR environment where HADR_SYNCMODE is set to SUPERASYNC as shown below :
HADR database role = PRIMARY
HADR local host... [More]
I-Spy returns an authentication error 951 when a user opens a database.
$ dbaccess sysmaster -
746: I-Spy: SQLERR -951 connecting to shadow server
These are some possible solutions for the 951 error:
Set INFORMIXSERVER to the shadowserver (database server name) in order to bypass I-Spy. If you are still seeing the 951 error, search other documents specific to the Informix server that addresses the 951 error.
Check if the... [More]
I am happy because I am going to get one more second to work on my PMRs! How? Leap Second!
So what is a leap second?
This is a definition from Wikipedia :
A leap second is a one-second adjustment that is occasionally applied to Coordinated Universal Time (UTC) in order to keep its time of day close to the mean solar time. Without such a correction, time reckoned by Earth's rotation drifts away from atomic time because of irregularities in the Earth's rate of rotation. Since this system of... [More]
Information Management Bootcamps are technical workshops in a classroom setting. They are held throughout the year in different regions worldwide. These bootcamps contain detailed lectures and labs for deep-dive learning of the concerned product:
Some of InfoSphere Informatiion Server specific bootcamps are listed also below :
InfoSphere Information Server Bootcamp
This technical workshop is for IBM Business Partners. It provides training on IBM InfoSphere Information Server, IBM InfoSphere Foundation Tools,... [More]
InfoSphere Information Server Pack for SAP Applications helps optimize time-to-value & lower total cost of ownership by automating integration efforts for SAP applications. IBM InfoSphere Information Server Pack for SAP BW helps enhance the openness of SAP NetWeaver Business Intelligence (BI) by rapidly integrating non-SAP data into SAP BW
Please find few links that are related to InfoSphere Information Server and SAP integration topics:
Installing IBM InfoSphere Information Server Pack for SAP Applications 7.1