Tip of the Week: How to Link your IBM Customer Number to your IBM ID
Note : This blog post was updated in December 2012 due to IBM Service Request's user experience updates in late November 2012 . There are many benefits for IBM clients who link their IBM customer number (ICN) and their IBM ID.
What are IBM customer numbers (ICNs) and IBM IDs? An IBM Customer Number (ICN) is the unique number that IBM issues its customers during the post contract signing entitlement process. An ICN is issued only to IBM customers who have a... [More]