New IBM Electronic Support Site! Totally redesigned IBM Electronic Support Information site deployed this week! Our new information site now has more helpful content , more links to the IBM tools you need plus many new and exciting features to help you be more successful with your IBM products! Highlights New task-based navigation Latest videos now hosted on ibm.com New social business content Details New task-based navigation - IBM online support tools are now grouped into
task-specific pages: Prevent problems & stay informed... [More]
If you are a WebSphere MQ Version 7 customer, did you know that you have a chat capability within the Service Request (SR) problem submission tool? The WebSphere MQ team has enabled the SR tool with a chat option to help expedite resolving software issues. Here's how it works - use the SR tool to create your request. Once the request is submitted and a request number generated, you will see a graphic near the top righthand corner of the tool with a heading of Technical Support Chat. Click on the Request to Chat link and a chat session will be... [More]
Because IBM's goal is to build and provide you with a superior client-focused electronic support. We would like to hear from you! We would appreciate your help in building a more robust, efficient, and client-focused IBM Electronic Support system by filling out this questionnaire as completely as possible. By taking this 5-10 min. feedback questionnaire , the results can help us improve your support experience. We look forward to hearing from you.