with Tags:
etr
X

Video: IBM ETR SR Navigation and login
Video: IBM ETR SR Navigation and login This video is part of a series of videos that demonstrate how ETR users can complete their task in IBM Service Request (SR). This video demonstrates how to navigate and login in each system, IBM ETR and SR, so that you can see how the ETR tasks map to SR. Unfortunately, we have had to remove this content from YouTube while it is being updated. Please click here to see all available "IBM Service Request" videos currently on YouTube. We apologize for any inconvenience.
... [More]
Tags:  sr etr request ibm portal service support electronic |
The IBM Web Problem Reporting Initiative
The IBM Web Problem Reporting Initiative This video is part of a series of videos that demonstrate how an ETR user can complete their task in IBM Service Request (SR). In this video, you will learn IBM's web problem reporting strategy, and see some of the key features of the IBM Service Request application.
For more information about all of IBM's Electronic Support sites and tools, please visit: http://www.ibm.com/electronicsupport Keep up-to-date with IBM Electronic Support through these social media channels: Twitter |... [More]
Tags:  service electronic portal support etr request ibm |