Today's Video: How to Download an AIX service pack from Fix Central     This short, 3 minute video demonstrates how to download an AIX service pack using the IBM Support Portal and Fix Central .       Thank you for viewing this video .   For more information about all of IBM's Electronic Support sites and tools, please visit: http://ibm.com/electronicsupport   Keep up-to-date with IBM Electronic Support through these social media channels:   IBM Electronic Support Info Site | Twitter | Facebook | IBM Electronic Support Community Blog |... [More]

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  Today's Video: How to download a virtual I/O Server fix from Fix Central    This short, 4 minute video demonstrates how to download a PowerVM Virtual I/O Server fix using the IBM Support Portal and Fix Central .     Details The IBM Support Portal provides access to all online support information, tools and resources. To access the IBM Support Portal, go to support.ibm.com .   The IBM Support Portal displays content based on products you select. To find Virtual I/O Server fixes, first add the product to your list using the "Quick... [More]

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  Video: How to download a software fix from Fix Central   This short, 4 minute video demonstrates how to download a software fix from IBM Fix Central. You can navigate to Fix Central from the Downloads page of the  IBM Support Portal . Look in the "Downloads and fixes" portlet for links labeled "View <product name> fixes". The IBM Support Portal is IBM's centralized website for access to all online technical support content and tools.     Thank you for viewing this video .   For more information about all of... [More]

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Today's Tip: Download fixes and updates with IBM Fix Central   IBM Fix Central IBM Fix Central is a consolidated tool to download software and hardware fixes for most IBM products .   Features Obtain fixes, device drivers, software updates and more Obtain a wide breadth of software and hardware/firmware downloads 24x7 for support in one location with a common interface, eliminating the need to call a Support Center representative or hunt across multiple support sites.   Read about fixes, install instructions and change history Readmes, release... [More]

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Video: Using My inventories to find fixes in Fix Central   This short, 3 minute video demonstrates how to collect an inventory file and use that file to find fixes in IBM Fix Central .        Details This video demonstrates how to collect an inventory file and use that file to find fixes in Fix Central.   Start by accessing the Fix Central website.  By using an inventory file you can get an accurate report of the IBM products installed  on your system.  You can then quickly view a list of all available fixes and updates needed to update your... [More]

Tags:  inventory support electronic_support video esupport selection fix inventories central my electronic portal

  IBM Fix Central Sign-In Updates At the end of January, IBM made changes to IBM Fix Central with improvements to make this worldwide one-stop site for updates for all IBM products even more effective and useful for our clients.   Highlights An IBM ID will now be required to download fixes for a majority of IBM products Click on the image on the right for a full-size version of some very helpful screen captures.   Details Starting on January 31, clients accessing Fix Central will require an IBM ID to download fixes for all products (except... [More]

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  November-December 2011 Newsletter The IBM Electronic Support Newsletter is a periodic publication that highlights general information that pertains to those interested in the IBM Support Portal plus IBM's many online support tools.   Welcome to the third edition of the IBM Electronic Support Newsletter!  We have so much great news to share with you in this 2 month edition: the recent support site improvements, the upcoming IBM conferences, our favorite blog articles plus a highlight of Lotus Support's social channels.       RECENT... [More]

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  IBM Fix Central - updated this week based on your feedback Earlier this week, IBM significantly updated IBM Fix Central with improvements to make this worldwide one-stop site for updates for all IBM products even more effective and useful for our clients. Some are requests from our clients, others are redesigns to improve our clients' efficiency in finding the information they need. Here's a quick rundown of new capabilities to look for. Click on the image to the right for a full-size version of screen captures highlighting this week's... [More]

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  Changes coming to IBM Fix Central   Registration implementation now necessary for added customization and benefits   Starting on November 13, 2011, each IBM client accessing Fix Central (including client employees and other authorized representatives) will require an individual IBM ID to download fixes for selected products (additional products may be added in the future).  The registration process will be quick and simple and will provide users with a customized experience to better serve their needs.  Fix Central downloads are available... [More]

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