Welcome ot the IBM Electronic Support Community blog.
We've been hard at work improving the Electronic Support tools and
resources we offer at IBM. Our portfolio spans
a range of needs. Here are a few of the resources we provide:
- IBM's premier subscription service to stay informed on new or updated support content for your products.
Fix Central - is a one-stop platform to acquire fixes and updates.
IBM Electronic Service Agent - No-additional-charge software that resides on your IBM servers with 24X7 system monitoring and automatic IBM problem reporting.
The IBM Support Portal - Now in Beta, the portal is the unified,
centralized website for all support resources and tools, for all IBM
software, hardware, and services. Get a preview in these demo videos.
As we roll out the Support Portal and other new capabilities, it's a perfect time to open up a dialog with you. We'll be posting information about what's new, asking for your opinions, and gathering your feedback. So tell us what works, what you like, what you don't like, and what's missing from your online support experience.