This video describes how to run problem determination tools for analyzing diagnostic files produced by IBM software products and the applications they support.
"IBM Support Assistant 5.0 Team Server: Problem Determination Tools Overview"
This 10 minute video provides an introduction to Problem Determination Tools in IBM Support Assistant Team Servers. It covers the different types of tools available from IBM Support Assistant 5.0 Team Server, methods of launching tools, launch dialogs for tools, running report/web/desktop tools, as well as working with the tools tab.
IBM Support Assistant offerings provide rich problem determination tools and functions to assist you in quickly troubleshooting complex software problems or automatically gathering diagnostic data.
Team Server provides a rich set of problem determination tools and functions to help you investigate software problems. Through a shared application, you can collaborate with others to discover root causes and enhance your productivity.
To download IBM Support Assistant and run these problem determination tools, visit the ISA Website.
View this 10 minute video for all the details on IBM Support Assistant's Problem Determination Tools.
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